Troubleshooting Fabric Manager Installations - Cisco 9134 - MDS Multilayer Fabric Switch Troubleshooting Manual

Chapter 2 Troubleshooting Installs, Upgrades, and Reboots
S e n d d o c u m e n t a t i o n c o m m e n t s t o m d s f e e d b a c k - d o c @ c i s c o . c o m
Please identify the cause of the failure, and try 'install all' again.
switch# show install all failure-reason
Service: "cfs" failed to respond within the given time period.
switch#
If there are any failures for whatever reason (a save runtime state failure or linecard upgrade failure) once
the upgrade is already in progress, then the switch will be rebooted disruptively because the changes
cannot be rolled back. In such cases the upgrade has failed; you are not prompted to enter the show
install all failure-reason command, and entering it will not yield any useful information.
If you need additional assistance to determine why an upgrade is unsuccessful, collect the details from
the show tech-support command output and the console output from the installation, if available.

Troubleshooting Fabric Manager Installations

This section describes possible problems and solutions for a Fabric Manager installation failure. Fabric
Manager requires that the appropriate version of Sun JAVA JRE be installed, based on the Fabric
Manager release.
Table 2-1
Fabric Manager Release
2.0(1b) through 2.1(1b)
2.1(2) through 3.3(1)
1. Release 3.3(1) includes support for JRE version 1.6.
Fabric Manager and Device Manager do not operate properly with JRE 1.4.2_03 on Windows 2003.
Symptom
Table 2-2 Fabric Manager or Device Manager Will Not Start
Symptom
Device Manager will not
start.
OL-9285-05
Table 2-1 shows the recommended JRE for Fabric Manager 2.x and later releases.
Fabric Manager and Recommended JRE Version
1
Fabric Manager or Device Manager will not start.
Possible Cause
Device Manager proxied through
Fabric Manager Server.
Troubleshooting Fabric Manager Installations
Recommended JRE Version
1.4.2_05
1.5.x
Solution
Uncheck the Proxy SNMP through FM Server
check box in the Device Manager startup dialog
box, and restart Device Manager.
Cisco MDS 9000 Family Troubleshooting Guide, Release 3.x
2-5