Troubleshooting Cisco San-Os Software System Reboots; Power On Or Switch Reboot Hangs - Cisco 9134 - MDS Multilayer Fabric Switch Troubleshooting Manual

Chapter 2 Troubleshooting Installs, Upgrades, and Reboots
S e n d d o c u m e n t a t i o n c o m m e n t s t o m d s f e e d b a c k - d o c @ c i s c o . c o m
2005 May 20 15:46:03 ca-9506 %KERN-2-SYSTEM_MSG: mts: HA communication with standby
terminated. Please check the standby supervisor.
-- SUCCESS
"Switching over onto standby".
Exit the switch console and open a new terminal session to view the upgraded supervisor module using
Step 4
the show module command.
If the configuration meets all guidelines when the install all command is issued, all modules (supervisor
and switching) are upgraded.

Troubleshooting Cisco SAN-OS Software System Reboots

This section lists possible problems and solutions for software reboots and includes the following topics:
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Power On or Switch Reboot Hangs

Symptom
Table 2-5 Power-on or Switch Reboot Hangs
Problem
Power on or switch reboot
hangs for dual supervisor
configuration.
Power on or switch reboot
hangs for single supervisor
configuration.
OL-9285-05
Power On or Switch Reboot Hangs, page 2-13
Corrupted Bootflash Recovery, page 2-14
Recovery Using BIOS Setup for Supervisor-1, page 2-16
Recovery from the loader> Prompt on Supervisor-2 Modules, page 2-19
Recovery from the loader> Prompt on Supervisor-1 Modules, page 2-20
Recovery from the switch(boot)# Prompt, page 2-21
Recovery for Switches with Dual Supervisor Modules, page 2-22
Recognizing Error States, page 2-25
Power on or switch reboot hangs.
Possible Cause
The bootflash is corrupted.
The loader is corrupted.
Troubleshooting Cisco SAN-OS Software System Reboots
Solution
See the "Recovery for Switches with Dual Supervisor
Modules" section on page
Interrupt the boot process and reconfigure the BIOS
through the console port to load a new kickstart image
that updates to BIOS image. See the
BIOS Setup for Supervisor-1" section on page
Cisco MDS 9000 Family Troubleshooting Guide, Release 3.x
2-22.
"Recovery Using
2-16.
2-13