Cisco 7970G - IP Phone VoIP Administration Manual page 202

Status Menu
Table 7-2 Status Messages on the Cisco Unified IP Phone 7970 Series (continued)
Message
No DNS server IP
Programming Error
Successful – MD5
TFTP access error
TFTP Error
TFTP file not found
Cisco Unified IP Phone 7970G/7971G-GE Administration Guide for Cisco Unified Communications Manager 6.1
7-12
Chapter 7 Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone
Description
A name was specified but DHCP or
static IP configuration did not specify a
DNS server address.
The phone failed during programming. Attempt to resolve this error by power
The phone attempted an 802.1X
transaction and authentication
achieved.
TFTP server is pointing to a directory
that does not exist.
The phone does not recognize an error
code provided by the TFTP server.
The requested load file (.bin) was not
found in the TFTPPath directory.
Possible Explanation and Action
If the phone has a static IP
•
address, verify that the DNS
server has been configured. See
the "Network Configuration
Menu" section on page 4-7
for details.
If you are using DHCP, the DHCP
•
server has not provided a DNS
server. Check the DHCP server
configuration.
cycling the phone. If the problem
persists, contact Cisco technical
support for additional assistance.
The phone achieved 802.1X
authentication.
If you are using DHCP, verify that
•
the DHCP server is pointing to the
correct TFTP server.
If you are using static IP
•
addresses, check configuration of
TFTP server. See the
Configuration Menu" section on
page 4-7 for details on assigning a
TFTP server.
Contact the Cisco TAC.
Check the load ID assigned to the
phone (from Cisco
Unified Communications Manager,
choose Device > Phone). Verify that
the TFTPPath directory contains a .bin
file with this load ID as the name.
section
"Network
OL-14626-01