Xerox Phaser 3200MFP User Manual page 204

10 Troubleshooting
Condition
The machine
selects print
materials from
the wrong
paper source.
A print job is
extremely slow.
Half the page is
blank.
The machine
prints, but the
text is wrong,
garbled, or
incomplete.
10-16
Possible cause
The paper source
selection in the printer
properties may be
incorrect.
The job may be very
complex.
If you are using
Windows 98/Me, the
Spooling Setting may be
set incorrectly.
The page orientation
setting may be incorrect.
The paper size and the
paper size settings do
not match.
The printer cable is
loose or defective.
The wrong printer driver
was selected.
The software application
is malfunctioning.
The operating system is
malfunctioning.
Suggested solutions
For many software applications, the
paper source selection is found
under the Paper tab within the
printer properties. Select the correct
paper source. For details, refer to
Printing chapter on page 6-1
Reduce the complexity of the page
or adjust the print quality settings.
The maximum print speed of your
machine is 20 PPM for Letter and A4
sized paper.
From the Start menu, choose
Settings and Printers. Right-click
the your printer icon, choose
Properties, click the Details tab,
and then choose the Spool
Settings button. Select the desired
spool setting.
Change the page orientation in your
application. For details, refer to
Printing chapter on page 6-1
Ensure that the paper size in the
printer driver settings matches the
paper in the tray.
Or, ensure that the paper size in the
printer driver settings matches the
paper selection in the software
application settings you use.
Disconnect the printer cable and
reconnect. Try a print job that you
have already printed successfully. If
possible, attach the cable and the
machine to another computer and
try a print job that you know works.
Finally, try a new printer cable.
Check the application's printer
selection menu to ensure that your
machine is selected.
Try printing a job from another
application.
Exit Windows and reboot the
computer. Turn the machine off and
then back on again.
.
.
Xerox Phaser 3200MFP