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Xerox WORKCENTRE 3210 User Manual

Xerox all in one printer user manual.
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   Also See for Xerox WORKCENTRE 3210

Xerox WorkCentre 3210 Service Manual
Xerox WorkCentre 3210 Service Manual 416 pages
Xerox WorkCentre 3210 Specifications
Xerox WorkCentre 3210 Specifications 4 pages
Xerox WorkCentre 3210 Quick Manual
Xerox WorkCentre 3210 Quick Manual 4 pages

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   Summary of Contents for Xerox WORKCENTRE 3210

  • Page 2: Table Of Contents

    Macintosh Linux Setting up the network Introduction Supported operating systems Locating the WorkCentre 3210 or WorkCentre 3220 IP Address Accessing CentreWare Internet Services (CWIS) Configuring network protocol via the machine Setting Ethernet speed Restoring the network configuration Printing a network configuration page...

  • Page 3: Table Of Contents

    contents 2_Contents Adjusting the output support Stacking papers firmly Setting the paper size and type COPYING Selecting the paper tray Copying Changing the settings for each copy Darkness Original Type Reduced or enlarged copy Changing the default copy settings ID card copying Using special copy features Collation 2-up or 4-up copying...

  • Page 4: Table Of Contents

    contents USING USB FLASH MEMORY Receiving manually in Tel mode Receiving manually using an extension telephone Receiving automatically in Ans/Fax mode Receiving faxes using DRPD mode Receiving in secure receiving mode Activating secure receiving mode Receiving faxes in memory Other ways to fax Sending a fax to multiple destinations Sending a delayed fax Sending a priority fax...

  • Page 5: Table Of Contents

    contents ORDERING SUPPLIES AND ACCESSORIES INSTALLING ACCESSORIES 4_Contents Checking the machine’s serial number TROUBLESHOOTING Tips for avoiding paper jams Clearing document jams Input Misfeed Exit misfeed Roller misfeed Clearing paper jams In the paper feed area In the manual tray In the print cartridge area In the paper exit area In the duplex unit area...

  • Page 6: Contents

    contents GLOSSARY INDEX Contents_5...

  • Page 7: Features Of Your New Laser Product

    • Your machine prints A4-sized paper at up to 24 ppm (WorkCentre 3210), 28 ppm (WorkCentre 3220) and letter- sized paper at up to 24 ppm (WorkCentre 3210), 30 ppm (WorkCentre 3220). Handle many different types of printable material •...

  • Page 8: Features By Models

    Used to provide more detailed information on certain words or a phrase. (See page 1 for more Used to guide users to the reference page for the additional detailed information. information) 7_Features of your new laser product WorkCentre 3210 WorkCentre 3220 DESCRIPTION EXAMPLE Start...

  • Page 9: Finding More Information

    Help from the printer properties dialog box. Xerox website If you have Internet access, you can get help, support, printer drivers, manuals, and order information from the Xerox website, www.xerox.com. Features of your new laser product_8...

  • Page 10: Safety

    Read these safety notes carefully before using this product to ensure you operate the equipment safely. Your Xerox product and supplies have been designed and tested to meet strict safety requirements. These include safety Agency approval, and compliance to established environmental standards.

  • Page 11: Electrical Supply, Electrical Safety Information, Disconnect Device, Emergency Power Off

    If you are not sure whether or not an outlet is correctly grounded, consult an electrician. 10_Safety Do not use an adapter to connect any Xerox equipment to an electrical outlet that lacks a ground connection terminal. Do not place this equipment where people might step or trip on the power cable.

  • Page 12: Ozone Safety Information, For Consumables, Safety Standards, Product Safety Certification, Laser Safety Information

    The product is manufactured under a registered ISO 9002 Quality system. If you need additional safety information concerning this XEROX product or XEROX supplied materials you may call the following number: EUROPE: +44 (0) 1707 353434 USA/CANADA: 1 800 928 6571...

  • Page 13: Regulatory Information

    Consult the dealer or an experienced radio/TV technician for help. Changes or modifications to this equipment not specifically approved by the Xerox Corporation may void the user's authority to operate this equipment. EME Compliance for Canada This Class "B" digital apparatus complies with Canadian ICES- 003.

  • Page 14: Illegal Copying

    Illegal Copying Congress, by statute, has forbidden the copying of the following subjects under certain circumstances. Penalties of fine or imprisonment may be imposed on those guilty of making such copies. • Obligations or Securities of the United States Government, such as: Certificates of Indebtedness Coupons from Bonds...

  • Page 15: For Fax Function

    Company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service. If trouble is experienced with this Xerox equipment, for repair or warranty information, please contact the appropriate service center; details of which are displayed either on the machine or contained within the user guide.

  • Page 16: Openssl License

    Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom, Iceland, Liechtenstein, Norway In the event of problems, you should contact your local Xerox representative in the first instance. This product has been tested to and is compliant with TBR21 or...

  • Page 17: Original Ssleay License

    OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. This product includes cryptographic software written by Eric Young(eay@cryptsoft.com).

  • Page 18: Environmental Compliance, Product Recycling And Disposal

    Please ask you retailer for information. Prior to disposal, please contact your local dealer or Xerox representative for end of life takeback information. These symbols on the products, and/or accompanying documents mean that used...

  • Page 19

    For more information about Xerox environmental programs, visit www.xerox.com/environment. If you are managing the disposal of your Xerox product, please note that the product may contain lead, Perchlorate and other materials whose disposal may be regulated due to environmental considerations.

  • Page 20: Front View, Rear View

    introduction These are the main components of your machine: This chapter includes: • Printer overview • Control panel overview • Understanding the Status LED PRINTER OVERVIEW Front view Document output tray Document width guides ADF cover USB memory port Control panel Paper level indicator Output support Optional tray 2...

  • Page 21: Control Panel Overview

    CONTROL PANEL OVERVIEW You can copy both sides of the ID Card like a ID Card Copy driver’s license to a single side of paper. See page 40. Allows you to directly print files stored on a USB Memory device when it is inserted into the USB Direct USB memory port on the front of your machine.

  • Page 22: Understanding The Status Led

    UNDERSTANDING THE STATUS LED The color of the Status LED indicates the machine's current status. STATUS DESCRIPTION • The machine is powered off-line. • The machine is in power save mode. When data is received, or any button is pressed, it switches to on-line automatically.

  • Page 23: Menu Overview

    MENU OVERVIEW The control panel provides access to various menus to set up the machine or use the machine’s functions. These menus can be accessed by pressing Menu Refer to the following diagram. Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine. Fax Feature Fax Setup Darkness...

  • Page 24: Supplied Software, Printer Driver Features, Printer Driver

    SUPPLIED SOFTWARE You must install the printer and scanner software using the supplied CD after you have set up your machine and connected it to your computer. CD provides you with the following software. CONTENTS Printer Windows • Printer driver: Use this driver to take full software CD advantage of your printer’s features.

  • Page 25: Postscript Driver (workcentre 3220 Only

    PostScript driver (WorkCentre 3220 only) FEATURE WINDOWS Toner save Machine print quality option Poster printing Multiple pages per sheet (N-up) Fit to page printing Scale printing Different source for first page Watermark Overlay Duplex 24 _Introduction LINUX MACINTOSH O (2, 4)

  • Page 26: System Requirements, Windows

    getting started This chapter gives you step-by-step instructions for setting up the machine. This chapter includes: • Setting up the hardware • System requirements • Setting up the network SETTING UP THE HARDWARE This section shows the steps to set up the hardware which is explained in the Quick Install Guide.

  • Page 27: Macintosh, Linux, Setting Up The Network, Introduction, Supported Operating Systems

    WorkCentre 3210. CentreWare Internet Services allows administrators to change network and system settings on the WorkCentre 3220 or WorkCentre 3210 from the convenience of their desktops. The user will require the WorkCentre 3220 or WorkCentre 3210 IP address to access CWIS. Many of the features available within CentreWare Internet Services will require an administrator user name and password.

  • Page 28: Locating The Workcentre 3210 Or Workcentre 3220 Ip Address, Accessing Centreware Internet Services (cwis

    Locating the WorkCentre 3210 or WorkCentre 3220 IP Address 1. Press Menu on the control panel, until you see Network on the bottom line of the display. 2. Press OK to access the menu. 3. Press the left/right arrow until Network Info. appears and press OK.

  • Page 29: Installing The Software

    3. Click in the SetIP window to open the TCP/IP configuration window. 4. Enter the network card's MAC address, IP address, subnet mask, default gateway, and then click Apply. When you enter the MAC address, enter it without colon(:). 5. Click OK, then the machine prints the network information. Confirm all the settings are correct.

  • Page 30: Machine's Basic Settings, Altitude Adjustment, Changing The Display Language, Setting The Date And Time

    6. After the installation is finished, a window appears asking you to print a test page. If you desire, select the corresponding checkbox(es) and click Finish. The window appears asking you to register yourself as a user of Xerox machines in order to receive information from Xerox. •...

  • Page 31: Changing The Default Mode, Setting Sounds, Entering Characters Using The Number Keypad

    Changing the default mode Your machine is preset to Fax mode. You can switch this default mode between Fax mode and Copy mode. 1. Press Menu until System Setup appears on the bottom line of the display and press OK. 2.

  • Page 32: Using The Save Modes, Setting Print Job Timeout, Changing The Font Setting

    Using the save modes Toner Save mode Toner save mode allows your machine to use less toner on each page. Activating this mode extends the life of the print cartridge beyond what one would experience in the normal mode, but it reduces print quality. 1.

  • Page 33: On The Scanner Glass

    loading originals and print media This chapter introduces you how to load originals and print media into your machine. This chapter includes: • Loading originals • Selecting print media • Changing the size of the paper in the paper tray •...

  • Page 34: Selecting Print Media

    Before purchasing large quantities of print media, ensure that it meets the requirements specified in this user’s guide. Using print media that does not meet these specifications may cause problems, requiring repairs. Such repairs are not covered by Xerox’s warranty or service agreements. Loading originals and print media_ 33...

  • Page 35: Specifications On Print Media

    Specifications on print media TYPE SIZE Plain paper Letter Legal US Folio Oficio JIS B5 ISO B5 Executive Envelope Envelope Monarch Envelope No. 10 Envelope DL Envelope C5 Envelope C6 Transparency Letter, A4 Labels Letter, Legal, US Folio, A4, JIS B5, ISO B5, Executive, A5, A6 Card stock Letter, Legal, US...

  • Page 36: Media Sizes Supported In Each Mode, Guidelines For Selecting And Storing Print Media

    Media sizes supported in each mode MODE SIZE Copy mode Letter, A4, Legal, Oficio, US Folio, Executive, JIS B5, A5, Print mode All sizes supported by the machine Fax mode Letter, A4, Legal Letter, A4, Legal, US Duplex printing Folio, Oficio a.

  • Page 37: Changing The Size Of The Paper In The Paper Tray

    MEDIA TYPE GUIDELINES Labels • To avoid damaging the machine, use only labels designed for use in laser machines. - When selecting labels, consider the following factors: - Adhesives: The adhesive material should be stable at your machine’s fusing temperature. Check your machine’s specification to view the fusing temperature, see page 86.

  • Page 38: Loading Paper, Loading Paper In The Tray 1 Or Optional Tray

    83.) Using photographic paper or coated paper may cause problems, requiring repairs. Such repairs are not covered by Xerox’s warranty or service agreements. 1. To load paper, pull and open the paper tray and place paper with the side you want to print facing down.

  • Page 39: Adjusting The Output Support, Stacking Papers Firmly, Setting The Paper Size And Type

    Place the side to be printed facing up. Preprinted paper Envelope Card stock Punched paper Label 3. When you print in application, start the print menu. 4. Before you print, open printer properties. 5. Press the Paper tab in printer properties, and select an appropriate paper type.

  • Page 40: Copying, Changing The Settings For Each Copy, Darkness, Original Type, Reduced Or Enlarged Copy

    copying This chapter gives you step-by-step instructions for copying documents. This chapter includes: • Selecting the paper tray • Copying • Changing the settings for each copy • Changing the default copy settings SELECTING THE PAPER TRAY After loading the print media for copy output, you must select the paper tray you will use for copy jobs.

  • Page 41: Changing The Default Copy Settings, Id Card Copying, Using Special Copy Features, Collation

    CHANGING THE DEFAULT COPY SETTINGS The copy options, including darkness, original type, copy size, and number of copies, can be set to those most frequently used. When you copy a document, the default settings are used unless they have been changed by using the corresponding buttons on the control panel.

  • Page 42: Up Or 4-up Copying, Poster Copying, Clone Copying, Adjusting Background Images

    2-up or 4-up copying Your machine can print 2 or 4 original images reduced to fit onto one sheet of paper. 1. Press Copy 2. Load originals face up into the ADF, or place a single original face down on the scanner glass. For details about loading an original, see page 32.

  • Page 43: Printing On Both Sides Of Paper, Setting Copy Timeout

    PRINTING ON BOTH SIDES OF PAPER You can set the machine to print documents on both sides of paper. (WorkCentre 3220 only) 1. Press Copy 2. Press Menu until Copy Setup appears on the bottom line of the display and press OK. 3.

  • Page 44: Scanning From The Control Panel, Scanning To Application Programs For Usb Connections

    Network Scan program. 1. From the Windows Start menu, select All Programs > Xerox > Network Scan > Network Scan. The Xerox Network Scan Manager window opens.

  • Page 45: Scanning To A Network Client, Scanning To Email

    4. Press the left/right arrow until Network Scan appears on the bottom line of the display and press OK. 5. Enter the ID you have set in the Xerox Network Scan Manager window and press OK. 6. Enter the PIN you have set in the Xerox Network Scan Manager window and press OK.

  • Page 46: Changing The Settings For Each Scan Job, Changing The Default Scan Settings

    6. To enter additional addresses, press OK when Yes appears and repeat step 5. To continue to the next step, press the left/right arrow to select No and press OK. 7. If the display asks if you want to send the email to your account, press the Scroll buttons to select Yes or No and press OK.

  • Page 47: Searching Address Book For An Entry, Printing Address Book

    Searching Address Book for an entry There are two ways to search for an address in memory. You can either scan from A to Z sequentially or search by entering the first letters of the name associated with the address. Searching sequentially through memory 1.

  • Page 48: Canceling A Print Job

    For Windows XP/2003, select Printers and Faxes. For Windows Vista, select Control Panel > Hardware and Sound > Printers. 3. Double-click the Xerox WorkCentre 3210 or WorkCentre 3220 icon. (Or Xerox WorkCentre 3220 PS) 4. From the Document menu, select Cancel.

  • Page 49: Setting The Fax Header, Adjusting The Document Settings

    faxing This chapter gives you information about using your machine as a fax machine. This chapter includes: • Sending a fax • Receiving a fax We recommend you to use traditional analog phone services (PSTN: public switched telephone network) when connecting telephone lines to use Fax. If you use other Internet services (DSL, ISDN, VolP), you can improve the connection quality by using the Micro-filter.

  • Page 50: Sending A Fax Automatically, Sending A Fax Manually, Confirming A Transmission, Automatic Redialing

    Darkness You can select the default contrast mode to fax your originals lighter or darker. 1. Press Fax 2. Press Menu until Fax Feature appears on the bottom line of the display and press OK. 3. Press the left/right arrow until Darkness appears and press OK. 4.

  • Page 51: Receiving Automatically In Fax Mode, Receiving Manually In Tel Mode

    • In Ans/Fax mode, an answering machine attached to your machine answers an incoming call, and the caller can leave a message on the answering machine. If the fax machine senses a fax tone on the line, the machine automatically switches to Fax mode to receive the fax. See page 50.

  • Page 52: Receiving In Secure Receiving Mode, Activating Secure Receiving Mode, Receiving Faxes In Memory

    Receiving in secure receiving mode You may need to prevent your received faxes from being accessed by unauthorized people. You can turn on secure receiving mode to restrict printing of received faxes when the machine is unattended. In secure receiving mode, all incoming faxes go into memory. When the mode is deactivated, any stored faxes are printed.

  • Page 53: Sending A Priority Fax, Forwarding Faxes

    8. To enter more fax numbers, press OK when Yes appears and repeat steps 6 and 7. You can add up to 10 destinations. Once you entered a group dial number, you cannot enter another group dial numbers anymore. 9. When you have finished entering fax numbers, press to select No at the Another No.? prompt and press OK.

  • Page 54

    To send a fax from your PC, you need to install the PC-fax software and customize the software setting’s. See the Software Section. Installing PC-Fax Software 1. To install the PC-Fax, insert the supplied Xerox Drivers CD. 2. The CD-ROM should automatically run, and the installation window appears.

  • Page 55: Fax Setup, Changing The Fax Setup Options

    3. Select Xerox PC-Fax from the Name drop down list box. 4. Select OK. 5. Compose the cover page and click Continue. 6. Enter the recipients’ numbers and click Continue. Remove a Add a new selected Phone entry phone entry 54 _Faxing 7.

  • Page 56: Changing The Default Document Settings

    OPTION DESCRIPTION Send Report You can set your machine to print a confirmation report showing whether a transmission was successful, how many pages were sent, and more. The available options are On, Off, and On- Error, which prints only when a transmission is not successful.

  • Page 57: Printing Sent Fax Report Automatically, Setting Up Address Book

    Printing sent fax report automatically You can set the machine to print a report with detailed information about the previous 50 communication operations, including time and dates. 1. Press Fax 2. Press Menu until Fax Setup appears on the bottom line of the display and press OK.

  • Page 58

    Searching Address Book for an entry There are two ways to search for a number in memory. You can either scan from A to Z sequentially, or you can search by entering the first letters of the name associated with the number. Searching sequentially through the memory 1.

  • Page 59: Plugging In A Usb Memory Device, Scanning To A Usb Memory Device, Scanning

    using USB flash memory This chapter explains how to use a USB memory device with your machine. This chapter includes: • About USB memory • Plugging in a USB memory device • Scanning to a USB memory device ABOUT USB MEMORY USB memory devices are available with a variety of memory capacities to give you more room for storing documents, presentations, downloaded music and videos, high resolution photographs, or whatever other files you...

  • Page 60: Customizing Scan To Usb, Printing From A Usb Memory Device

    TIFF, BMP, JPEG, PDF, and PRN files. Direct Print option supported file types: • PRN: Xerox PCL 6 compatible. • PRN files can be created by selecting the Print to file check box when you print a document. The document will be saved as a PRN file, rather than printed on paper.

  • Page 61: Managing Usb Memory, Deleting An Image File, Formatting A Usb Memory Device

    MANAGING USB MEMORY You can delete image files stored on a USB memory device one by one or all at once by reformatting the device. After deleting files or reformatting a USB memory device, files cannot be restored. Therefore, confirm that you no longer need the data before deleting it.

  • Page 62: Printing A Report

    maintenance This chapter provides information for maintaining your machine and the print cartridge. This chapter includes: • Printing reports • Clearing memory • Cleaning your machine • Maintaining the cartridge PRINTING REPORTS Your machine can provide various reports with useful information you will need.

  • Page 63: Clearing Memory, Firmware Update, Cleaning Your Machine, Cleaning The Outside, Cleaning The Inside

    FIRMWARE UPDATE You can update machine firmware using CentreWare IS. 1. Download the lastest firmware in Xerox website, 2. On your PC open a web browser such as Internet Explorer. 3. In the URL or Address field enter http;//xxx.xxx.xxx.xxx where x is your IP address and click Go to access the web site of your machine.

  • Page 64: Cleaning The Scan Unit

    3. Grasp the handles on the print cartridge and pull to remove the cartridge from the machine. 4. With a dry lint-free cloth, wipe away any dust and spilled toner from the print cartridges area and their cavities. If toner gets on your clothing, wipe it off with a dry cloth and wash it in cold water.

  • Page 65: Maintaining The Cartridge, Print Cartridge Storage, Expected Cartridge Life, Redistributing Toner

    MAINTAINING THE CARTRIDGE Print cartridge storage To get the most from the print cartridge, keep the following guidelines in mind: • Do not remove the print cartridge from its package until ready for use. • Do not refill the print cartridge. The machine warranty does not cover damage caused by using a refilled cartridge.

  • Page 66: Replacing The Print Cartridge

    REPLACING THE PRINT CARTRIDGE When the print cartridge is completely empty, you must replace the print cartridge. • The status LED and the toner-related message on the display indicates that the print cartridge should be replaced. • Incoming faxes are saved in memory. At this stage, the print cartridge needs to be replaced.

  • Page 67: Cleaning The Drum, Clearing The Toner Empty Message, Maintenance Parts, Checking Replaceables

    Cleaning the drum If there are streaks or spots on your print, the OPC drum of the print cartridge may require cleaning. 1. Before starting the cleaning procedure, make sure that paper is loaded in the machine. 2. Press Menu until System Setup appears on the bottom line of the display and press OK.

  • Page 68: Replacing The Adf Feed Roller, Replacing The Transfer Roller

    5. Align the left end of the ADF roller with the slot and push the right end of the roller into the right slot. Rotate the bushing on the right end of the roller toward the document input tray. 6. Close the ADF cover. Replacing the ADF feed roller 1.

  • Page 69: Replacing The Pick Up Roller, Managing Your Machine From The Website

    Your machine’s embedded website opens. CHECKING THE MACHINE’S SERIAL NUMBER When you call for service or register as a user on the Xerox website, the machine’s serial number may be required. You can check the serial number by taking the following steps: 1.

  • Page 70: Clearing Document Jams, Input Misfeed

    troubleshooting This chapter gives helpful information for what to do if you encounter an error. This chapter includes: • Tips for avoiding paper jams • Clearing document jams • Clearing paper jams TIPS FOR AVOIDING PAPER JAMS By selecting the correct media types, most paper jams can be avoided. When a paper jam occurs, follow the steps outlined on page 69.

  • Page 71: Exit Misfeed, Roller Misfeed, Clearing Paper Jams, In The Paper Feed Area

    Exit misfeed 1. Remove any remaining pages from the ADF. 2. Seize the misfeed paper, and remove the paper from the document output tray by carefully pulling it to the right using both hands. 3. Load the removed pages back into the ADF. Roller misfeed 1.

  • Page 72: In The Manual Tray, In The Print Cartridge Area, In The Paper Exit Area

    3. Insert the tray back into the machine. Printing automatically resumes. In the manual tray When you print using the manual tray and the machine detects that there is either no paper or that the paper has been improperly loaded, follow the next steps to release the jammed paper.

  • Page 73: In The Optional Tray

    2. Remove the jammed paper from the duplex unit. If the paper does not come out with the duplex unit, remove the paper from the bottom of the machine. If you cannot find the jammed paper, or if there is any resistance removing the paper, stop pulling and go to step 3.

  • Page 74: Understanding Display Messages

    Multiple Send operation. The print cartridge is Install the print cartridge. not installed. The print cartridge you Install the a Xerox-genuine have installed is not print cartridge designed for for your machine. your machine. The receiving fax...

  • Page 75

    Replace the corresponding print cartridge with a Xerox- genuine cartridge. See page 65. The corresponding Take out the print cartridge print cartridge is and thoroughly shake it.

  • Page 76: Solving Other Problems, Paper Feeding, Printing Problems

    Check the power does not switch and the power source. print. The machine is not Select Xerox WorkCentre 3210 or selected as the WorkCentre 3220 as your default default printer. printer in your Windows. • Check the machine for the following: •...

  • Page 77: Printing Quality Problems

    POSSIBLE CONDITION SUGGESTED SOLUTIONS CAUSE A print job is The job may be very Reduce the complexity of the complex. page or try adjusting the print extremely quality settings. slow. Half the page The page orientation Change the page orientation in setting may be your application.

  • Page 78

    CONDITION SUGGESTED SOLUTIONS Dropouts If faded areas, generally rounded, occur randomly on the page: • A single sheet of paper may be defective. Try AaBbCc reprinting the job. AaBbCc • The moisture content of the paper is uneven or AaBbCc the paper has moist spots on its surface.

  • Page 79: Copying Problems

    CONDITION SUGGESTED SOLUTIONS Curl or wave • Ensure that the paper is loaded properly. • Check the paper type and quality. Both high temperature and humidity can cause paper curl. See page 33. • Turn over the stack of paper in the tray. Also try rotating the paper 180°...

  • Page 80: Scanning Problems

    CONDITION SUGGESTED SOLUTIONS Image rubs off the • Replace the paper in the tray with paper copy easily. from a new package. • In high humidity areas, do not leave paper in the machine for extended periods of time. Frequent copy paper •...

  • Page 81: Network Scan Problems, Fax Problems

    To view the Help file, you need to have Internet Explorer 4 service pack 2 or above. Help file. I cannot use the Check your operating system. Supporting operating systems are Windows 2000/XP/2003/ Xerox Network Scan Vista. Manager Fax problems CONDITION SUGGESTED SOLUTIONS The machine is not •...

  • Page 82: Common Postscript Problems (workcentre 3220 Only, Common Windows Problems, Common Linux Problems

    Common PostScript problems (WorkCentre 3220 only) The following situations are PS language specific and may occur when several printer languages are being used. To receive a printed or screen-displayed message when PostScript errors occur, open the Print Options window and click the desired selection next to the PostScript errors section POSSIBLE PROBLEM...

  • Page 83: Common Macintosh Problems

    CONDITION SUGGESTED SOLUTIONS I cannot scan via • Check if Gimp Front-end has “Xsane: Device Gimp Front-end. dialog.” on the “Acquire” menu. If not, you should install Xsane plug-in for Gimp on the your computer. You can find Xsane plug-in package for Gimp on Linux distribution CD or Gimp home page.

  • Page 84: Accessories, How To Purchase

    ACCESSORY Memory module Average yield Optional tray 2 HOW TO PURCHASE To order Xerox-authorized supplies or accessories, contact your local Xerox dealer or the retailer where you purchased your machine, or visit www.xerox.com/office/support information on calling for technical support. DESCRIPTION...

  • Page 85: Upgrading A Memory Module, Installing A Memory Module

    Your machine is a full-featured model that has been optimized to meet most of your printing needs. Recognizing that each user may have different requirements, however, Xerox makes several accessories available to enhance your machine’s capabilities. This chapter includes: •...

  • Page 86: Activating The Added Memory In The Ps Printer Properties

    For Windows Vista, select Control Panel > Hardware and Sound > Printers. 4. Select the Xerox WorkCentre 3220 PS printer. 5. Click the right mouse button on the printer icon and select Properties. 6. For Windows 2000/XP/2003/Vista, select Device Settings.

  • Page 87: Specifications, General Specifications

    128 MB (max. 384 MB) 445.2 x 410.5 x 395.3 mm (17.53 x 16.16 x 15.56 inches) without optional tray • WorkCentre 3210: 13.8 Kg (30.45 lbs) • WorkCentre 3220: 13.9 Kg (30.73 lbs) • Paper: 2.8 Kg (6.2 lbs) •...

  • Page 88: Printer Specifications, Scanner Specifications

    PRINTER SPECIFICATIONS ITEM DESCRIPTION Printing method Laser beam printing Printing speed • WorkCentre 3210: Up to 24 ppm (A4), 24 ppm (Letter) • WorkCentre 3220: Up to 28 ppm(A4), 30 ppm (Letter) Duplex printing WorkCentre 3220: Up to 14 ipm (A4/Letter)

  • Page 89: Copier Specifications, Facsimile Specifications

    COPIER SPECIFICATIONS ITEM DESCRIPTION • WorkCentre 3210: Up to 24 cpm (A4), 24 cpm Copy Speed (Letter) • WorkCentre 3220: Up to 28 cpm(A4), 30 cpm (Letter) Copy Text Scan/Printing: Up to 600 x 600 dpi resolution Text/ Scan/Printing: Up to 600 x 600 dpi...

  • Page 90: Glossary

    glossary The following glossary helps you get familiar with the product by understanding the terminologies commonly used with printing as well as mentioned in this user's guide. An Automatic Document Feeder (ADF) is a mechanism that will automatically feed an original sheet of paper so that the machine can scan some amount of the paper at once.

  • Page 91

    An emulator duplicates the functions of one system with a different system, so that the second system behaves like the first system. Emulation focuses on exact reproduction of external behavior, which is in contrast to simulation, which concerns an abstract model of the system being simulated, often considering its internal state.

  • Page 92

    A network operating system developed by Novell, Inc. It initially used cooperative multitasking to run various services on a PC, and the network protocols were based on the archetypal Xerox XNS stack. Today NetWare supports TCP/IP as well as IPX/SPX.

  • Page 93

    Subnet Mask The subnet mask is used in conjunction with the network address to determine which part of the address is the network address and which part is the host address. TCP/IP The Transmission Control Protocol (TCP) and the Internet Protocol (IP); the set of communications protocols that implement the protocol stack on which the Internet and most commercial networks run.

  • Page 94

    index Address Book group dial numbers 56 speed dial numbers 56 Address Book, use ADF rubber pad, replace ADF, load adjustment altitude 29 alarm sound Ans/Fax mode, receiving mode characters, enter cleaning drum 66 inside 62 outside 62 scan unit 63 clock mode collation, special copy control panel...

  • Page 95

    printing reports 61 USB memory 59 priority fax problem, solve copying 78 faxing 80 Linux 81 Network Scan 80 paper feeding 75 printing quality 76 scanning 79 Windows 81 receiving a fax in Ans/Fax mode 50 in DRPD mode 50 in Fax mode 50 in Secure Receiving mode 51 in Tel mode 50...

  • Page 97: Table Of Contents

    Software section Contents 1. Installing Printer Software in Windows Installing Printer Software ... 4 Installing Software for Local Printing ... 4 Installing Software for Network Printing ... 6 Reinstalling Printer Software ... 9 Removing Printer Software ... 10 2. Using SetIP Installing SetIP ...

  • Page 98: Table Of Contents

    Printing Booklets ... 20 Printing on Both Sides of Paper ... 21 Printing a Reduced or Enlarged Document ... 21 Fitting Your Document to a Selected Paper Size ... 21 Using Watermarks ... 22 Using an Existing Watermark ... 22 Creating a Watermark ...

  • Page 99: Table Of Contents

    Opening the Troubleshooting Guide ... 27 Changing the Status Monitor Program Settings ... 27 9. Using Your Printer in Linux Getting Started ... 28 Installing the Unified Linux Driver ... 28 Installing the Unified Linux Driver ... 28 Uninstalling the Unified Linux Driver ... 29 Using the Unified Driver Configurator ...

  • Page 100: Installing Printer Software, Installing Software For Local Printing

    Installing Printer Software in Windows This chapter includes: • Installing Printer Software • Reinstalling Printer Software • Removing Printer Software : The following procedure is based on Windows XP, for other operating systems, refer to the corresponding Windows user's guide or online help.

  • Page 101

    : If your printer is not already connected to the computer, the following window will appear. • After connecting the printer, click Next. • If you don’t want to connect the printer at this time, click Next, and No on the following screen. Then the installation will start and a test page will not be printed at the end of the installation.

  • Page 102: Installing Software For Network Printing

    : If your printer is not already connected to the computer, the following window will appear. • After connecting the printer, click Next. • If you don’t want to connect the printer at this time, click Next, and No on the following screen. Then the installation will start and a test page will not be printed at the end of the installation.

  • Page 103

    Select Typical installation for a network printer. Click Next. The list of printers available on the network appears. Select the printer you want to install from the list and then click Next. • If you do not see your printer on the list, click Update to refresh the list, or select Add TCP/IP Port to add your printer to the network.

  • Page 104

    Select Custom installation. Click Next. The list of printers available on the network appears. Select the printer you want to install from the list and then click Next. • If you do not see your printer on the list, click Update to refresh the list, or select Add TCP/IP Port to add your printer to the network.

  • Page 105: Reinstalling Printer Software

    Select the components to be installed. After selecting the components, the following window appears. You can also change the printer name, set the printer to be shared on the network, set the printer as the default printer, and change the port name of each printer.

  • Page 106: Removing Printer Software

    : If your printer is not already connected to the computer, the following window will appear. • After connecting the printer, click Next. • If you don’t want to connect the printer at this time, click Next, and No on the following screen. Then the installation will start and a test page will not be printed at the end of the installation.

  • Page 107: Installing Setip

    Using SetIP • Installing SetIP • Using SetIP : You can only use IPv4 setting for SetIP. Installing SetIP Make sure that the printer is connected to your computer and powered on. Insert the supplied CD-ROM into your CD-ROM drive. The CD-ROM should automatically run, and an installation window appears.

  • Page 108: Using Setip

    Using SetIP From the Windows Start menu, select Programs or All Programs your printer driver name SetIP SetIP. The program automatically detects and displays new and configured print servers on your network. Select the name of your printer and click your printer name, click to refresh the list.

  • Page 109: Basic Printing, Printing A Document

    Basic Printing This chapter explains the printing options and common printing tasks in Windows. This chapter includes: • Printing a Document • Printing to a file (PRN) • Printer Settings - Layout Tab - Paper Tab - Graphics Tab - Extras Tab - About Tab - Printer Tab - Using a Favorite Setting...

  • Page 110: Printing To A File (prn)

    Printing to a file (PRN) You will sometimes need to save the print data as a file for your purpose. To create a file: Check the Print to file box at the Print window. Select the folder and assign a name of the file and then click OK. Printer Settings You can use the printer properties window, which allows you to access all of the printer options you need when using your printer.

  • Page 111: Layout Tab, Paper Tab

    Layout Tab The Layout tab provides options to adjust how the document appears on the printed page. The Layout Options includes Multiple Pages per Side, Poster Printing and Booklet Printing. See “Printing a Document” on page 13 for more information on accessing printer properties. Paper Orientation Paper Orientation allows you to select the direction in which information is printed on a page.

  • Page 112: Graphics Tab

    Plain Paper: Normal plain paper. Select this type if your printer is monochrome and printing on the 16 lb (60 g/m Recycled Paper: 20 lb to 24 lb (75~90 g/m ) recycled paper. Color Paper: 20 lb to 24 lb (75~90 g/m ) color-backgrounded paper.

  • Page 113: Extras Tab

    Advanced Options You can set advanced settings by clicking the Advanced Options button. • TrueType Options: This option determines what the driver tells the printer about how to image the text in your document. Select the appropriate setting according to the status of your document. - Download as Outline: When this option is selected, the driver will download any TrueType fonts that are used in your document not already stored (resident) on your printer.

  • Page 114: About Tab, Printer Tab, Using A Favorite Setting

    About Tab Use the About tab to display the copyright notice and the version number of the driver. If you have an Internet browser, you can connect to the Internet by clicking on the web site icon. See “Printing a Document”...

  • Page 115: Advanced Printing, Printing Multiple Pages On One Sheet

    Advanced Printing This chapter explains printing options and advanced printing tasks. • Your printer driver Properties window that appears in this User’s Guide may differ depending on the printer in use. However the composition of the printer properties window is similar. •...

  • Page 116: Printing Posters, Printing Booklets

    Printing Posters This feature allows you to print a single-page document onto 4, 9, or 16 sheets of paper, for the purpose of pasting the sheets together to form one poster-size document. : The poster printing option is available when 600 dpi is selected in the resolution option on the Graphic tab.

  • Page 117: Paper Size

    Printing on Both Sides of Paper You can print on both sides of a sheet of paper. Before printing, decide how you want your document oriented. The options are: • Printer Setting, if you select this option, this feature is determined by the setting you’ve made on the control panel of the printer.

  • Page 118: Editing A Watermark, Using Watermarks, Using An Existing Watermark, Deleting A Watermark, Creating A Watermark

    Using Watermarks The Watermark option allows you to print text over an existing document. For example, you may want to have large gray letters reading “DRAFT” or “CONFIDENTIAL” printed diagonally across the first page or all pages of a document. There are several predefined watermarks that come with the printer, and they can be modified, or you can add new ones to the list.

  • Page 119: Using A Page Overlay, Using Overlays, What Is An Overlay, Creating A New Page Overlay

    Using Overlays What is an Overlay? An overlay is text and/or images stored in the computer hard disk drive (HDD) as a special file format that can be printed on any document. Dear ABC Overlays are often used to take the place of preprinted forms and letterhead paper.

  • Page 120: Using Help, Printer Settings

    Using Windows PostScript Driver (WorkCentre 3220) If you want to use the PostScript driver provided with your system CD- ROM to print a document. PPDs, in combination with the PostScript driver, access printer features and allow the computer to communicate with the printer. An installation program for the PPDs is provided on the supplied software CD-ROM.

  • Page 121: Sharing The Printer Locally, Setting Up A Host Computer, Setting Up A Client Computer

    Sharing the Printer Locally You can connect the printer directly to a selected computer, which is called “host computer,” on the network. The following procedure is for Windows XP. For other Windows OS, refer to the corresponding Windows User's Guide or online help. OTES •...

  • Page 122: Scanning Using The Wia Driver, Windows Vista, Windows Xp

    Scanning with your machine lets you turn pictures and text into digital files on your computer. Then you can fax or e-mail the files, display them on your web site or use them to create projects that you can print using Xerox software or the WIA driver. This chapter includes: •...

  • Page 123: Opening The Troubleshooting Guide, Using Printer Settings Utility, Using Onscreen Help

    Using Utility Applications If an error occurs while printing, the Status Monitor window appears, showing the error. OTES • To use this program, you need: - To check for Operating System(s) that are compatible with your printer, refer to Printer Specifications in your Printer User’s Guide. - Internet Explorer version 5.0 or higher for flash animation in HTML Help.

  • Page 124: Using Your Printer In Linux, Installing The Unified Linux Driver

    • Scanning a Document Getting Started The supplied CD-ROM provides you with Xerox’s Unified Linux Driver package for using your machine with a Linux computer. Xerox’s Unified Linux Driver package contains printer and scanner drivers, providing the ability to print documents and scan images. The package also delivers powerful applications for configuring your machine and further processing of the scanned documents.

  • Page 125: Uninstalling The Unified Linux Driver

    When the installation is complete, click Finish. The installation program has added the Unified Driver Configurator desktop icon and Xerox Unified Driver group to the system menu for your convenience. If you have any difficulties, consult the onscreen help that is available through your system menu or can otherwise be called from the driver package windows applications, such as Unified Driver Configurator or Image Manager.

  • Page 126: Printers Configuration, Using The Unified Driver Configurator, Opening The Unified Driver Configurator

    Opening the Unified Driver Configurator Double-click Unified Driver Configurator on the desktop. You can also click the Startup Menu icon and select Xerox Unified Driver and then Unified Driver Configurator. Press each button on the Modules pane to switch to the corresponding configuration window.

  • Page 127: Ports Configuration, Scanners Configuration

    • Add Class...: Allows you to add a new printer class. • Remove Class: Removes the selected printer class. Scanners Configuration In this window, you can monitor the activity of scanner devices, view a list of installed Xerox MFP devices, change device properties, and scan images. Switches to Scanners configuration.

  • Page 128: Configuring Printer Properties, Printing From Applications

    Configuring Printer Properties Using the properties window provided by the Printers configuration, you can change the various properties for your machine as a printer. Open the Unified Driver Configurator. If necessary, switch to Printers configuration. Select your machine on the available printers list and click Properties.

  • Page 129: Scanning A Document, Printing Files

    To abort the current job, click Cancel. Printing Files You can print many different types of files on the Xerox machine device using the standard CUPS way - directly from the command line interface. The CUPS lpr utility allows you do that. But the drivers package replaces the standard lpr tool by a much more user-friendly LPR GUI program.

  • Page 130: Using The Image Manager

    The document is scanned and the image preview appears in the Preview Pane. Drag the pointer to set the image area to be scanned. Change the scan options in the Image Quality and Scan Area sections. • Image Quality: allows you to select the color composition and the scan resolution for the image.

  • Page 131

    You can use the following tools to edit the image: Tools Function Saves the image. Cancels your last action. Restores the action you canceled. Allows you to scroll through the image. Crops the selected image area. Zooms the image out. Zooms the image in.

  • Page 132: Installing Software, Uninstalling Printer Software

    Double-click the MAC_Installer folder. Double-click the Installer OSX icon. Enter the password and click OK. The Xerox Installer window opens. Click Continue. Select Easy Install and click Install. Easy Install is recommended for most users. All components necessary for printer operations will be installed.

  • Page 133: Setting Up The Printer, For A Network-connected

    For MAC OS 10.3, if Auto Select does not work properly, select Xerox in Printer Model and your printer name in Model Name. • For MAC OS 10.4, if Auto Select does not work properly, select Xerox in Print Using and your printer name in Model.

  • Page 134: Installable Options, For A Usb-connected

    Select your printer name. For MAC OS 10.3, if Auto Select does not work properly, select Xerox in Printer Model and your printer name in Model Name. • For MAC OS 10.4, if Auto Select does not work properly, select Xerox in Print Using and your printer name in Model.

  • Page 135: Changing Printer Settings

    Printing OTES • The Macintosh printer’s properties window that appears in this User’s Guide may differ depending on the printer in use. However the composition of the printer properties window is similar. • You can check your printer name in the supplied CD-ROM. Printing a Document When you print with a Macintosh, you need to check the printer software setting in each application you use.

  • Page 136

    Graphics The Graphics tab provides options for selecting Resolution(Quality) and Darkness. Select Graphics form the Presets' drop-down list to access the graphic features. ▲ Mac OS 10.4 • Resolution(Quality): You can select the printing resolution. The higher the setting, the sharper the clarity of printed characters and graphics. The higher setting also may increase the time it takes to print a document.

  • Page 137: Printing Multiple Pages On One Sheet Of Paper, Duplex Printing

    Printing Multiple Pages on One Sheet of Paper You can print more than one page on a single sheet of paper. This feature provides a cost-effective way to print draft pages. From your Macintosh application, select Print from the File menu. Select Layout.

  • Page 138: Scanning With Usb

    Scanning You can scan documents using Image Capture program. Macintosh OS offers Image Capture program. Scanning with USB Make sure that your machine and computer are turned on and properly connected to each other. Load the document(s) face up into the DADF (or ADF). Place a single document face down on the document glass.

  • Page 139: Software Section

    Software section Index advanced printing, use 19 booklet printing 20 canceling scan 26 document, print Macintosh 39 Windows 13 double-sided printing 21 Extras properties, set 17 favorites settings, use 18 Graphics properties, set 16 help, use 18, 24 install printer driver Macintosh 36 Windows 4 installing...

  • Page 140

    scanning Linux 33 TWAIN 26 WIA driver 26 scanning from Macintosh 42 setip software install Windows 11 setting darkness 16 favorites 18 image mode 16 resolution Windows 16 toner save 16 true-type option 16 software install Macintosh 36 Windows 4 reinstall Windows 9 system requirements...

This manual also for:

Workcentre 3220, 3210/n, 3220dn - workcentre 3220 b/w laser, 3220v_dn

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