Xerox WorkCentre 3220 Manuals

Manuals and User Guides for Xerox WorkCentre 3220. We have 8 Xerox WorkCentre 3220 manuals available for free PDF download: Service Manual, User Manual, Specifications, Quick Manual, Brochure, Brochure & Specs, Installation Manual, Features

Xerox WorkCentre 3220 Service Manual (416 pages)

Brand: Xerox | Category: All in One Printer | Size: 32 MB

Service Manual
1
Multifunction Printer
3
Service Terms
5
Symbols Marked on the Product
6
Power Safety Precautions
7
Electrostatic Discharge Precautions
8
Service Safety Summary
9
General Guidelines
9
Regulatory Information
13
European Union
14
Copy Regulations
14
Fax Regulations
16
Manual Organization
21
Table of Contents
23
1 General Information

31
- Printer Introduction and Overview
  32
  - Technical Support Information
    32
- Printer Configurations
  33
- Parts of the Printer
  34
  - Front View
    34
  - Rear View
    35
  - Network Connection
    36
  - Control Panel
    37
- Printer Options
  39
  - Additional RAM
    39
  - Optional Tray Assembly
    39
- Maintenance Items
  40
- Consumables
  41
- Specifications
  42
  - Printer Specifications
    42
  - Print Speed
    43
  - First Print Output Time
    43
  - Memory Specifications
    43
  - Scanning Specifications
    44
  - Copy Specifications
    45
  - First Copy Output Time
    45
  - Fax Specifications
    46
  - Environmental Specifications
    47
  - Electrical Specifications
    47
  - Warm-Up Time
    48
  - Image Specifications
    48
  - Physical Dimensions and Clearances
    49
  - Mounting Surface Specifications
    50
  - Media and Tray Specifications
    51
- Print Cartridge Life
  53
- Firmware Update
  53
- Diagnostics
  53
- Centreware IS
  53
- Power Save Mode
  54
- Reports
  54
  - Configuration Report
    54
  - Supplies Information Report
    55
  - Page Count
    55
  - Clean Drum Page
    55
2 Theory of Operation

57
- Operational Overview
  58
  - System Overview
    58
- Paper Path
  59
  - Adf
    59
  - Printer
    59
  - Paper Feeding
    60
- Image Input Terminal
  65
  - Automatic Document Feeder
    65
  - Scanner Assembly
    68
- Image Output Terminal
  69
  - Transfer Roller
    69
  - Drive Unit Assembly
    69
  - Fuser
    70
  - Laser Unit
    72
  - Print Cartridge
    73
  - Control Panel
    74
  - Electrical Components
    74
  - Fuser AC Power Control
    82
  - Sensor Input Circuit
    83
  - Driving Circuit
    84
  - Fax
    85
  - Engine F/W
    88
3 Error Messages and Codes

93
- Introduction
  94
  - Error Information Report
    94
- Servicing Instructions
  95
- Measurement Techniques
  96
- Error Messages and Procedures
  97
  - Error Message Abbreviations
    97
  - Error Message Summary
    98
- Jam Errors
  100
  - Paper Jam 0
    101
  - Paper Jam 1
    102
  - Paper Jam 2
    104
  - Document Jam
    105
  - Duplex Jam
    107
- Tray and Media Errors
  108
  - Paper Empty
    108
  - Paper Mismatch
    109
  - Out bin Full
    110
- Print Cartridge Errors
  111
  - Replace Toner or Toner Low
    111
  - Install Toner
    112
  - Invalid Toner
    113
  - Toner Empty or Exhausted
    114
- Fuser Errors
  115
  - Fuser Heat Errors
    115
- Laser Unit Errors
  116
- Fax Errors
  117
  - Fax Communication Error
    118
  - Memory Full
    119
  - No Answer
    120
  - Line Busy
    121
- USB Read/Write Errors
  122
- System Errors
  123
  - Main Motor Locked
    123
  - Fuser Fan Locked
    125
  - Door Open
    126
- Network Configuration Errors
  127
  - Send Error
    127
  - IP Conflict
    128
- Status Messages
  129
4 General Troubleshooting

131
- Introduction
  132
- Embedded Diagnostic Control Mode
  132
  - Entering EDC Mode
    132
  - EDC Mode Tests
    132
- Tech Mode
  133
  - Entering Tech Mode
    133
  - Tech Mode Menu
    134
  - Data Setup
    135
  - Machine Test
    137
  - Report
    140
- Status LED
  141
  - Paper Empty with no Indication
    142
  - No Status LED Error Indication for Front Cover
    143
  - Paper Rolled in the Fuser
    144
  - Fuser Gear Damaged from Overheating
    145
  - Paper Rolled on the OPC Drum
    146
  - Multi Sheet Picks
    147
- Inoperable Printer Troubleshooting
  148
- Fax Troubleshooting
  150
  - Initial Fax Checks
    150
  - Fax Troubleshooting Tools
    150
  - No Dial Tone
    152
- Power Supply Troubleshooting
  153
  - AC Power Troubleshooting
    153
  - No Power
    154
- USB Port Testing
  155
- Operating System and Application Problems
  156
  - Common Windows Problems
    156
  - SPOOL Error
    156
  - Common Macintosh Problems
    157
  - Common Linux Problems
    157
  - Common Postscript Problems
    158
5 Print-Quality Troubleshooting

159
- Print-Quality Troubleshooting Overview
  160
  - Defects Associated with Specific Components
    160
- Troubleshooting Print-Quality Checklist
  162
  - Check the Print Cartridge
    162
  - Check the Laser Unit
    162
  - Check the Transfer Roller
    163
  - Check the Image
    164
- Print-Quality Troubleshooting Procedures
  167
  - Print-Quality Defect Definitions
    167
  - Repeating Defects
    168
  - Light or Undertone Print
    169
  - Black Print
    170
  - Uneven Density
    171
  - Background Contamination
    172
  - Ghosting (2)
    174
  - Ghosting (1)
    175
  - Ghosting (2)
    175
  - Ghosting (3)
    175
  - Vertical White Line
    176
  - Vertical Lines Are Curved
    177
  - Vertical Black Line or Band
    178
  - Horizontal Black Line and Band
    179
  - Black/White Spot
    180
  - Skew
    181
  - Stains on the Front of the Page
    183
  - Stains on the Back of the Page
    184
  - Blank Page (1)
    185
  - Blank Page (2)
    186
  - Incomplete Fusing
    187
  - Incorrect Magnification
    188
  - Lines or Streaks from ADF
    189
  - Spots from ADF
    190
  - Media Damage
    191
- Test Prints
  193
  - TP 1 and 2 Lines
    193
  - TP 3 and 4 Halftones
    193
  - TP 5 Ghosting
    194
  - TP 6 Black Solid Fill
    194
  - TP 7 Skew
    195
  - TP 8 Text
    195
  - Drum Cleaning Page
    196
- Print-Quality Specifications
  197
  - Skew
    197
  - Curl
    197
  - Registration
    197
  - Noise
    197
  - Image Area
    198
  - Environmental Condition
    198
  - Quality Paper
    198
  - Paper Condition
    199
  - Printer Condition
    199
6 Adjustments and Calibrations

201
- Adjustments
  202
  - Altitude Specifications
    202
  - Adjusting Altitude
    203
7 Cleaning and Maintenance

205
- Service Maintenance Procedure
  206
  - Recommended Tools
    206
- Cleaning
  206
  - Cleaning the Print Cartridge
    207
  - Cleaning the Laser Unit
    208
  - Cleaning the Document Glass
    209
  - Printing the Clean Drum Page
    210
- Maintenance
  211
  - RIP Procedures
    211
  - Firmware Upgrade Procedures
    211
8 Service Parts Disassembly

215
- Overview
  216
  - Standard Orientation of the Printer
    216
  - Preparation
    217
  - Notations in the Disassembly Text
    218
  - Fastener Types
    219
- Maintenance Items and Consumables
  220
  - Transfer Roller
    220
  - Print Cartridge
    222
  - Pick up Roll
    223
  - Tray Feed Pad Assembly
    225
  - Fuser
    227
  - Thermistor
    229
  - Thermostat
    230
  - Heat Roller
    231
  - Large Pressure Roller
    235
  - Small Pressure Roller
    238
  - Halogen Lamp
    241
- Automatic Document Feeder
  245
  - ADF Motor
    248
  - Lower ADF
    250
  - ADF Feeder Assembly
    253
  - Upper ADF
    254
  - Platen Cover
    256
  - ADF Stacker
    257
  - Platen Cover Hinge
    258
  - ADF Idle Shaft/ ADF Feed Roller
    259
  - ADF Pinch Roll
    260
  - ADF Feed Pad Assembly
    261
- Scanner Assembly
  262
  - Platen Assembly
    262
  - Contact Image Sensor
    264
  - Timing Belt
    265
  - Sensor
    267
  - Scan Drive Unit
    268
  - USB Host PBA
    270
  - Upper Platen
    271
- Covers
  272
  - Front Cover
    272
  - Left Cover
    273
  - Rear Cover
    275
  - Right Cover
    276
  - Middle Cover
    279
  - Control Panel
    281
- Duplex
  283
  - Duplex Unit
    283
- Paper Feeder
  284
  - Out bin Full Sensor
    284
  - Registration Clutch
    285
  - Feed Roller (Registration Roller)
    287
  - Pick up Gear
    290
  - Exit Idle Gear
    291
  - Feed Gear
    292
  - Pick up Solenoid
    293
  - Upper Exit Frame
    294
  - Exit Roller
    295
  - Feed Actuator
    296
  - Duplex Actuator
    298
  - Feed Sensor
    300
  - Paper Empty Sensor
    302
  - Feed Roller
    304
  - Empty Actuator
    305
  - Exit Actuator
    306
  - Exit Sensor
    307
- Xerographics
  309
  - Laser Unit
    309
  - CRUM Terminal
    310
- Exit Guide
  311
  - Rear Guide Unit
    311
- Drive
  312
  - Drive Unit Assembly
    312
- Electrical
  314
  - Main Controller Board
    314
  - High Voltage Power Supply
    315
  - Power Supply
    318
  - Fax Board
    320
  - Power Supply Fan
    322
  - Zenor PBA
    323
  - Main Fan
    324
  - Laser Unit Fan
    325
  - Controller Shield
    326
  - Power Supply Shield
    327
  - Ui Pba
    329
- Options
  330
  - DIMM
    330
  - Optional Tray Assembly
    331
  - Left Cover
    333
  - Motor Housing
    334
  - Pick up Unit
    336
  - Pick up Solenoid
    338
  - Pick up Roll Retainer
    340
  - Feed Roller
    341
9 Parts List

343
- Serial Number Format
  344
- Using the Parts List
  345
- Parts Lists
  346
  - Parts List 1.0 Main
    346
  - Parts List 2.0 Cover Assemblies
    348
  - Parts List 3.0 Middle Cover Assembly
    350
  - Parts List 4.0 Frame
    352
  - Parts List 5.0 Drive Unit Assembly
    358
  - Parts List 6.0 Scan Assembly
    360
  - Parts List 6.1 ADF Assembly
    362
  - Parts List 6.2 Platen Cover
    364
  - Parts List 6.3 Platen Assembly
    366
  - Parts List 6.4 UI Assembly
    368
  - Parts List 7.0 Cassette Assembly
    370
  - Parts List 8.0 Fuser
    372
  - Parts List 9.0 Duplex Unit
    374
- Options
  376
  - Parts List 10.0 Optional Feeder Assembly
    376
- Xerox Supplies and Accessories
  379
10 Wiring

381
- Component Locator Diagrams
  381
  - Component Locator
    382
  - Map 1 - Circuit Board Locator
    383
  - Map 2 - Drive Locator
    384
  - Map 3 - Sensor Locator
    385
  - Map 4 - Fan Locator
    386
- Plug/Jack Locators
  387
  - Map 5 - Main Controller Board
    388
  - Map 6 - HVPS
    389
  - Map 7 - Power Supply
    390
  - Map 8 - Left Side Harness
    391
- System Connections
  392
- Wiring Diagrams
  393
  - Notations Used in the Wiring Diagrams
    393
  - Main Controller Board
    396
  - Power and Fuser
    397
  - Fax Board and Optional Tray
    398
  - Laser Unit and I/O
    399
  - ADF and Scanner
    400
    
    Workcentre 3210/3220 Menu Map
    402
    
    Tech Mode Menu Map
    403
    
    Acronyms and Abbreviations
    404

Xerox WorkCentre 3220 User Manual (140 pages)

Xerox All in One Printer User Manual

Brand: Xerox | Category: All in One Printer | Size: 9 MB

Table of Contents

2
- Contents
  6
- Features of Your New Laser Product
  
  7
- Safety
  
  10
  - Disconnect Device
    11
  - Electrical Safety Information
    11
  - Electrical Supply
    11
  - Emergency Power off
    11
  - For Consumables
    12
  - Laser Safety Information
    12
  - Ozone Safety Information
    12
  - Product Safety Certification
    12
  - Safety Standards
    12
- Regulatory Information
  
  13
  - EMC Information
    13
  - Illegal Copying
    14
  - For Fax Function
    15
  - Openssl License
    16
  - Original Ssleay License
    17
  - Product Recycling and Disposal
    18
  - Environmental Compliance
    18
  - Front View
    20
- Introduction
  
  20
  - Printer Overview
    20
  - Rear View
    20
- Control Panel Overview
  
  21
- Understanding the Status LED
  
  22
- Menu Overview
  
  23
  - Printer Driver
    24
- Supplied Software
  
  24
  - Postscript Driver (Workcentre 3220 Only)
    25
- Printer Driver Features
  
  24
- Getting Started
  
  26
  - Setting up the Hardware
    26
- System Requirements
  
  26
  - Windows
    26
  - Introduction
    27
  - Linux
    27
  - Macintosh
    27
- Setting up the Network
  
  27
- Installing the Software
  
  29
  - Changing the Clock Mode
    30
  - Changing the Display Language
    30
    
    Setting the Date and Time
    30
- Machine's Basic Settings
  
  30
  - Altitude Adjustment
    30
  - Changing the Default Mode
    31
  - Entering Characters Using the Number Keypad
    31
  - Setting Sounds
    31
  - Changing the Font Setting
    32
  - Setting Print Job Timeout
    32
  - Using the Save Modes
    32
  - In the ADF
    33
- Loading Originals and Print Media
  
  33
  - On the Scanner Glass
    33
- Selecting Print Media
  
  34
- Changing the Size of the Paper in the Paper Tray
  
  37
- Loading Paper
  
  38
  - Loading Paper in the Tray 1 or Optional Tray
    38
- Printing on Special Print Materials
  
  38
  - Feeding the Print Material Manually
    38
- Adjusting the Output Support
  
  39
- Setting the Paper Size and Type
  
  39
  - Stacking Papers Firmly
    39
- Copying
  
  40
  - Darkness
    40
    
    Original Type
    40
  - Reduced or Enlarged Copy
    40
- Selecting the Paper Tray Copying
  
  40
- Changing the Settings for each Copy
  
  40
- Changing the Default Copy Settings
  
  41
  - Collation
    41
- ID Card Copying
  
  41
- Using Special Copy Features
  
  41
  - Adjusting Background Images
    42
  - Clone Copying
    42
  - Up or 4-Up Copying
    42
    
    Poster Copying
    42
- Printing on both Sides of Paper
  
  43
- Setting Copy Timeout
  
  43
  - Preparing for Network Scanning
    44
    
    Setting up an E-Mail Account
    45
- SCANNING 43 Scanning Basics
  
  44
- Scanning from the Control Panel
  
  44
  - Scanning to Application Programs for USB Connections
    44
- Scanning Using a Network Connection
  
  44
  - Scanning to a Network Client
    45
  - Scanning to Email
    45
    
    Changing the Settings for each Scan Job
    46
- Changing the Default Scan Settings
  
  46
  - Configuring Group Email Numbers
    46
- Setting up Address Book
  
  46
- Basic Printing
  
  48
  - Printing a Document
    48
- Canceling a Print Job
  
  48
  - Adjusting the Document Settings
    49
- Faxing
  
  49
  - Sending a Fax
    49
  - Setting the Fax Header
    49
  - Changing Receiving Modes
    50
  - Confirming a Transmission
    50
    
    Automatic Redialing
    50
  - Redialing the Last Number
    50
    
    Receiving a Fax
    50
- Selecting the Paper Tray
  
  50
- Other Ways to Fax
  
  52
  - Receiving Faxes in Memory
    52
  - Receiving in Secure Receiving Mode
    52
  - Sending a Delayed Fax
    52
  - Sending a Fax to Multiple Destinations
    52
  - Forwarding Faxes
    53
  - Sending a Priority Fax
    53
  - Sending a Fax from a PC
    54
  - Changing the Fax Setup Options
    55
    
    Sending Options
    55
    
    Receiving Options
    56
- Fax Setup
  
  55
- Using Usb Flash Memory
  
  59
  - About Usb Memory
    59
- Plugging in a USB Memory Device
  
  59
  - Scanning
    59
- Scanning to a USB Memory Device
  
  59
- Printing from a USB Memory Device
  
  60
- Backing up Data
  
  60
  - Customizing Scan to USB
    60
- Managing USB Memory
  
  61
  - Viewing the USB Memory Status
    61
- Maintenance
  
  62
  - Printing a Report
    62
  - Cleaning the Inside
    63
  - Cleaning the Outside
    63
- Clearing Memory
  
  63
- Firmware Update
  
  63
  - Cleaning the Scan Unit
    64
  - Expected Cartridge Life
    65
- Cleaning Your Machine
  
  63
- Maintaining the Cartridge
  
  65
  - Print Cartridge Storage
    65
  - Redistributing Toner
    65
- Replacing the Print Cartridge
  
  66
  - Cleaning the Drum
    67
  - Clearing the Toner Empty Message
    67
- Maintenance Parts
  
  67
- Checking the Machine's Serial Number
  
  69
- Managing Your Machine from the Website
  
  69
  - Replacing the Pick up Roller
    69
- Troubleshooting
  
  70
- Clearing Document Jams
  
  70
  - Input Misfeed
    70
- Clearing Paper Jams
  
  71
  - Exit Misfeed
    71
  - In the Paper Feed Area
    71
  - Roller Misfeed
    71
  - In the Duplex Unit Area
    72
  - In the Manual Tray
    72
  - In the Paper Exit Area
    72
  - In the Print Cartridge Area
    72
  - In the Optional Tray
    73
- Understanding Display Messages
  
  74
  - Printing Problems
    76
- Solving Other Problems
  
  76
  - Paper Feeding
    76
  - Printing Quality Problems
    77
    
    Suggested Solutions
    78
  - Copying Problems
    79
  - Scanning Problems
    80
  - Fax Problems
    81
  - Network Scan Problems
    81
  - Common Linux Problems
    82
  - Common Postscript Problems (Workcentre 3220 Only)
    82
    
    Common Windows Problems
    82
  - Common Macintosh Problems
    83
- Ordering Supplies and Accessories
  
  84
  - Installing a Memory Module
    85
- Accessories
  
  84
- How to Purchase
  
  84
- Installing Accessories
  
  85
  - Precautions to Take When Installing Accessories
    85
- Upgrading a Memory Module
  
  85
  - Activating the Added Memory in the PS Printer Properties
    86
- Specifications
  
  87
  - General Specifications
    87
- Printer Specifications
  
  88
- Scanner Specifications
  
  88
- Copier Specifications
  
  89
- Facsimile Specifications
  
  89
  - Glossary
    90
  - Subnet Mask
    93
  - Print Cartridge
    93
Software Section

97
- 1 Installing Printer Software in Windows
  
  100
- 2 Using Setip
  
  107
  - Installing Setip
    107
- 3 Basic Printing
  
  109
  - Printing a Document
    109
  - Printing to a File (PRN)
    110
  - Printer Settings
    110
    
    Layout Tab
    111
    
    Paper Tab
    111
    
    Graphics Tab
    112
    
    Extras Tab
    113
    
    About Tab
    114
    
    Printer Tab
    114
    
    Using a Favorite Setting
    114
    
    Using Help
    114
- 4 Advanced Printing
  
  115
  - Printing Multiple Pages on One Sheet of Paper (N-Up Printing)
    115
  - Printing Posters
    116
  - Printing Booklets
    116
  - Printing on both Sides of Paper
    117
  - Printing a Reduced or Enlarged Document
    117
  - Fitting Your Document to a Selected Paper Size
    117
  - Using Watermarks
    118
    
    Using an Existing Watermark
    118
    
    Creating a Watermark
    118
    
    Editing a Watermark
    118
    
    Deleting a Watermark
    118
  - Using Overlays
    119
    
    What Is an Overlay
    119
    
    Creating a New Page Overlay
    119
    
    Using a Page Overlay
    119
    
    Deleting a Page Overlay
    119
- 5 Using Windows Postscript Driver (Workcentre 3220)
  
  120
  - Printer Settings
    120
    
    Advanced
    120
    
    Using Help
    120
- 6 Sharing the Printer Locally
  
  121
  - Setting up a Host Computer
    121
  - Setting up a Client Computer
    121
- 7 Scanning
  
  122
  - Scanning Process with TWAIN-Enabled Software
    122
  - Scanning Using the WIA Driver
    122
    
    Windows XP
    122
    
    Windows Vista
    122
- 8 Using Utility Applications
  
  123
- 9 Using Your Printer in Linux
  
  124
  - Getting Started
    124
  - Installing the Unified Linux Driver
    124
    
    Uninstalling the Unified Linux Driver
    125
  - Using the Unified Driver Configurator
    126
    
    Opening the Unified Driver Configurator
    126
    
    Printers Configuration
    126
    
    Scanners Configuration
    127
    
    Ports Configuration
    127
  - Configuring Printer Properties
    128
  - Printing a Document
    128
    
    Printing from Applications
    128
    
    Printing Files
    129
  - Scanning a Document
    129
    
    Using the Image Manager
    130
    
    Uninstalling Printer Software
    132
- 10 Using Your Printer with a Macintosh
  
  132
  - Installing Software
    132
    
    Printer Driver
    132
  - Setting up the Printer
    133
    
    For a Network-Connected
    133
    
    For a USB-Connected
    134
  - Installable Options
    134
  - Printing
    135
    
    Printing a Document
    135
    
    Changing Printer Settings
    135
    
    Printing Multiple Pages on One Sheet of Paper
    137
    
    Duplex Printing
    137
  - Scanning
    138
    
    Scanning with USB
    138

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Xerox WorkCentre 3220 Manuals

Table of Contents

1 General Information

2 Theory of Operation

3 Error Messages and Codes

4 General Troubleshooting

5 Print-Quality Troubleshooting

6 Adjustments and Calibrations

7 Cleaning and Maintenance

8 Service Parts Disassembly

9 Parts List

10 Wiring

Table of Contents

Table of Contents

Features of Your New Laser Product

Safety

Regulatory Information

Introduction

Control Panel Overview

Understanding the Status LED

Menu Overview

Supplied Software

Printer Driver Features

Getting Started

System Requirements

Setting up the Network

Installing the Software

Machine's Basic Settings

Loading Originals and Print Media

Selecting Print Media

Changing the Size of the Paper in the Paper Tray

Loading Paper

Printing on Special Print Materials

Adjusting the Output Support

Setting the Paper Size and Type

Copying

Selecting the Paper Tray Copying

Changing the Settings for each Copy

Changing the Default Copy Settings

ID Card Copying

Using Special Copy Features

Printing on both Sides of Paper

Setting Copy Timeout

SCANNING 43 Scanning Basics

Scanning from the Control Panel

Scanning Using a Network Connection

Changing the Default Scan Settings

Setting up Address Book

Basic Printing

Canceling a Print Job

Faxing

Selecting the Paper Tray

Other Ways to Fax

Fax Setup

Using Usb Flash Memory

Plugging in a USB Memory Device

Scanning to a USB Memory Device

Printing from a USB Memory Device

Backing up Data

Managing USB Memory

Maintenance

Clearing Memory

Firmware Update

Cleaning Your Machine

Maintaining the Cartridge

Replacing the Print Cartridge

Maintenance Parts

Checking the Machine's Serial Number

Managing Your Machine from the Website

Troubleshooting

Clearing Document Jams

Clearing Paper Jams

Understanding Display Messages

Solving Other Problems

Ordering Supplies and Accessories

Accessories

How to Purchase

Installing Accessories

Upgrading a Memory Module

Specifications