Diagnostic Steps; Diagnostic Steps - HP 195294-001 - ProLiant - ML370R Setup And Installation Manual

Diagnostic Steps

If the server does not power up, or powers up but does not complete POST, answer
the questions in Table D-1 to determine the appropriate actions. The flow of
questions reflects the usual flow of events during a power-on sequence. Figure D-1
illustrates the recommended diagnostic steps and decision points.
According to the answers you give, you are directed to the appropriate table in this
section. That table outlines possible reasons for the problem, options available to
assist in diagnosis, possible solutions, and references to other sources of information.
Table D-1: Diagnostic Steps
Question
Question 1: Is the Power
On/Standby LED amber?
Question 2: Is the Power
On/Standby LED green?
Question 3: Is the external health
LED green?
Question 4: Is the internal health
LED green?
Question 5: Is the monitor
displaying information?
HP ProLiant ML370 Generation 3 Server Setup and Installation Guide
Action
If yes, continue to question 2.
If no, refer to Table D-2.
If yes, continue to question 3.
If no, refer to Table D-3.
If yes, continue to question 4.
If no, refer to Table D-4.
If yes, continue to question 5.
If no, refer to Table D-5.
If yes, use the POST messages for
further diagnosis. Refer to
Table D-6 for details.
If no, refer to Table D-6.
Troubleshooting
D-5