Minolta MAGICOLOR 3100 User Manual page 89

Symptom
Printer stops
and displays
the message
INVALID
IMAGING
UNIT .
Not all pages
print.
Printer resets
or turns off
frequently.
Printing takes
too much time.
Solving Problems
Cause
The printer has
detected a
nongenuine
MINOLTA-QMS
imaging unit.
The printer has the
wrong kind of cable,
or the printer is not
configured for the
correct cable and
port.
The Cancel key was
pressed.
The media tray is
empty.
The power cord is
not properly
connected to the
AC outlet.
A system error
occurred.
The printer is set to
a slower printing
(Thick Stock or
Transparency
media types).
The printer is set to
energy-saving
mode.
The printer memory
is insufficient.
The job is very
complex.
Solution
To resume printing and to prevent
permanent damage to your
MINOLTA-QMS printer, replace the
imaging unit with a genuine
MINOLTA-QMS imaging unit. If you are
using a genuine MINOLTA-QMS imaging
unit and still receive this error, contact
Support. Refer to the Service & Support
Guide or www.minolta-qms.com/support .
Check your cable.
Make sure no one pressed the Cancel
key while your job was printing.
Check the message window to see if the
tray you are using is out of media.
Turn off the unit, confirm that the power
cord is properly connected to the AC
outlet, and turn the unit back on.
Contact Technical Support with the error
information. See the Service & Support
Guide for support telephone numbers.
It takes more time to print with special
media types, such as Transparency or
Thick 2. When using regular paper, make
sure that the media type is set to Plain
Paper in the driver.
It takes a little time for printing to start in
energy-saving mode. If you do not want
to use this mode, disable it.
Add more memory.
Wait. No action needed.
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