Minolta PAGEWORKS 20 User Manual
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Minolta PAGEWORKS 20 User Manual

Minolta PAGEWORKS 20 User Manual

Minolta printer user manual
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USER'S MANUAL

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  • Page 1 USER'S MANUAL...
  • Page 2 What is an Energy Star Printer? Energy Star Printers have a feature that allows them to automatically “go to sleep” after a period of inactivity. This auto-feature can reduce a Printer’s annual electricity costs by over 60 percent. NERGY TAR Partner, Minolta...

  • Page 3: For United States Users

    Safety Information Laser Safety This printer is a page printer which operates by means of a laser. There is no possibility of danger from the laser, provided the printer is operated according to the instructions in this manual provided. Since radiation emitted by the laser is completely confined within protective housing, the laser beam cannot escape from the machine during any phase of user operation.

  • Page 4: For Denmark Users

    Foreword For other Countries Users WARNING: Use of controls, adjustments or performance of pro- cedures other than those specified in this manual may result in hazardous radiation exposure. This is a semiconductor laser. The maximum power of the laser diode is 8.8 x 10 W and the wavelength is 770-810 nm.

  • Page 5: For Norway Users

    For Norway Users ADVARSEL: Dersum apparatet brukes på annen måte enn spesi- fisert i denne bruksanvisning, kan brukeren utsettes for unsynlig laserstråling som overskrider grensen for laser klasse 1. Dette er en halvleder laser. Maksimal effeckt til laserdiode er 8.8 x W og bolgelengde er 770-810 nm.

  • Page 6: Fcc Declaration Of Conformity

    Foreword FCC/ICES (1/2) NOTE: Without Minolta Network option. FCC: Declaration of Conformity Product Type Laser Beam Printer Product Name PageWorks 20 Options Third Tray Unit, Duplex Unit Accessories SIMM (max 64MB), DIMM, Hard Disk (1080MB) This device complies with Part 15 of the FCC Rules. Operation is...
  • Page 7 Consult the dealer or an experienced radio/TV technician for help. Any changes or modifications not expressly approved by Minolta could void the user’s authority to operate this equipment. A LAN adapter is only to be used in industrial area including commercial areas. Use of a LAN adapter in residential areas is forbidden.
  • Page 8 Foreword FCC/ICES (2/2) NOTE: Installed Minolta Network options. When the Network cable is attached to either of the IEEE 802.3 connectors, the printer meets the requirements of FCC/ICES Class A. USER INSTRUCTIONS (FOR U.S.A. Users) FCC PART 15-RADIO FREQUENCY DEVICE WARNING This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.

  • Page 9: Warning Label

    Foreword OZONE RELEASE (For all Users) During printer operation, a small quantity of ozone is released. This amount is not large enough to harm a person adversely. However, be sure the room where the machine is being used has adequate venti- lation, especially if you are printing a high volume of materials, or if the machine is being used continuously over a long period.

  • Page 10: Trademark Acknowledgments

    Systems, Inc. NetWare is a registered trademarks of Novell Inc. Minolta is a registered trademark of Minolta Co., Ltd. PageWorks is a trademark of Minolta in the U.S. and Canada. Super Fine Micro-Toning and RealTone are trademarks of Minolta Co., Ltd.
  • Page 11 U.S.A. Technical Support If you continue to experience technical difficulty with the operation of your printer product, please contact your support representative: Toll free at 1-800-459-3250 or via our website at http://www.minoltappd.com. Hours of operation and toll free nature of our support program is subject to change without prior notice.

  • Page 12: Table Of Contents

    Operation...2-4 Printer Supplies ...2-6 3. Setting Up Your Printer ...2-7 4. Connecting the Power Cord ...2-9 5. Turning the Printer ON and OFF ...2-10 Turning the Printer ON...2-10 Turning the Printer OFF...2-10 6. Printing a Test Page ...2-11 Configuration Page...2-12 PCL Font List...2-13...
  • Page 13 7. Connecting the Interface Cable ...2-16 Interface Port ...2-16 8. Moving the Printer ...2-17 Chapter 3 1. Using the Control Panel...3-1 Basic Menu Setting Method ...3-1 Tray 1 Paper Size Setting Method ...3-2 Job Separation ...3-3 2. Understanding Printer Menus ...3-4 Overview of Printer Menus ...3-4...
  • Page 14 Special Paper Tray Setting ...3-37 4. Printing...3-38 5. Understanding Fonts ...3-40 Fonts...3-40 Scalable Fonts...3-40 Bitmap Fonts ...3-40 Minolta Font Manager...3-40 Chapter 4 1. Supplies for Maintenance ...4-1 2. Replacing the Imaging Cartridge ...4-2 3. Cleaning Your Printer...4-4 External Cleaning ...4-4 Internal Cleaning ...4-5...
  • Page 15 Paper Misfeed in Tray 2 or Tray 3 ...5-3 Paper Misfeed inside the Printer ...5-5 Paper Misfeed in the Duplex Unit ...5-6 2. Printing Problems... 5-8 3. Print Quality Problems... 5-9 4. Understanding Printer Messages ...5-12 (1) Status Messages ...5-13 (2) Warning Messages ...5-15...
  • Page 16 Contents 4. SIMM ...7-9 5. Interface Connector and Cable ...7-10 Appendix A Character Sets ...A-1 Appendix B Font Lists ...B-1 Index Index ...C-1...

  • Page 17: Chapter 1 Introduction

    Chapter 1 Introduction 1--1...

  • Page 19: Printer Features

    Outstanding performance with an engine speed of 20ppm and High Speed RISC Processor NR4645/100MHz. Image Quality comparable to 1200dpi with Minolta’s Super Fine Micro-Toning system realizes clear and smooth text data. High Quality graphics and photographic images with RealTone 2400 (256 gray levels).

  • Page 20: Printer Parts And Accessories

    2. Printer Parts and Accessories 1. Upper Cover Lock Release Button 2. Control Panel 3. Tray 2 4. Paper Exit Tray 5. Paper Guide Plates 6. Tray 1 (multipurpose) 7. Power Switch...
  • Page 21 Slide these guides left or right according to the paper size being fed. 6. Tray 1 (multipurpose): 150 sheet capacity for plain paper. Use this tray for special paper. 7. Power Switch: Turns the printer on and off. 2. Printer Parts and Accessories...
  • Page 22 2. Printer Parts and Accessories 12. Fusing Section 13. Imaging Cartridge 14. Sealing Tape 8. Upper Cover Unit 9. Power Cord Socket 10. Parallel Interface Connector 11. Network Cover...
  • Page 23 12. Fusing Section: Fixes the toner image to the paper. 13. Imaging Cartridge: It is important for forming an image. 14. Sealing Tape: Pull out the sealing tape when installing a new imaging car- tridge. 2. Printer Parts and Accessories...

  • Page 24: Control Panel

    3. Control Panel Layout for Control Panel The control panel is comprised of 1 LCD (16 characters by 2 lines), 3 LEDs and 8 keys. READY Data On Line Proceed Tray1 Paper Menu Item 1. LCD 2. Data LED 3. Message LED 4.

  • Page 25: Indicator Function

    TRAY3 IS EMPTY TONER IS LOW TONER EMPTY JOB SEPARATION When an error occurs, the printer will display an error message on the LCD. For the contents of an error message, see “Understanding Printer Messages” page 5-12. 3. Control Panel...

  • Page 26: Key Functions

    Key Functions On Line key Press the On Line key to switch between on-line and off-line. The printer should be on-line to receive data. Proceed key Press the Proceed key to resume printing after an interruption. This key is pressed: - when a paper size error (LOAD message) occurs.
  • Page 27 Reset key. The job data is canceled. Returns the printer on-line automatically after canceling the job data. NOTE To reset the job data, you must take the printer off-line by pressing the On Line key while printing. 3. Control Panel...
  • Page 28 Memo 1-10...

  • Page 29: Setting-Up

    Chapter 2 Setting Up 2--1...

  • Page 31: Installation Precaution

    Selecting a Location for the Printer A proper location helps to ensure that your printer provides you with the long service life for which it is designed. Double check to make sure that the location you select has the following characteristics.

  • Page 32: Grounding

    Only use an outlet that is rated for the voltage capacity specified for this printer. Be sure to plug the power cord all the way into the outlet. The outlet should be located near the printer and easily accessible so you can unplug the power cord immediately should any problem occur.

  • Page 33: Space Requirements

    Space Requirements To make printer operation, supply replacement and service mainte- nance easier, the minimum installation space below is necessary. Locate the printer in an installation site with adequate space. Without options 23.7 (603) 0.6 (15) Installed with full options 29.6 (753)

  • Page 34: Operational Precaution

    To ensure the optimum performance of the printer, follow the pre- cautions listed below. Never turn the printer off or open any of its covers while a print- ing operation is being performed. Never locate any object that generates magnetic force, flamma- ble gas, or is flammable near the printer.
  • Page 35 Always make sure the printer is not setting on the electrical cord or communications cables of any other electrical equipment. Also make sure that cords and cables do not get into the printer’s mechanism. Any of these conditions create the danger of mal- function and fire.

  • Page 36: Printer Supplies

    Areas subjected to large amounts of dust. Keep paper that has been removed from its wrapper but not yet loaded into the printer tray in a sealed plastic bag, which is stored in a cool, dark location. Use only the imaging cartridge expressly specified for this printer.

  • Page 37: Setting Up Your Printer

    Set up your printer according to the following procedure. NOTES - Keep all the boxes and packing materials that the printer comes in for later use when transporting the printer. - Since the printer weighs approximately 55.1 lbs (25 kg), two people are required to lift it.
  • Page 38 5 times in the direction of the arrows to distribute the toner evenly. 6. Install the imaging cartridge securely into the printer by slid- ing the pins on each side of the cartridge along the grooves of the cartridge guide.

  • Page 39: Connecting The Power Cord

    4. Connecting the Power Cord Connect the power cord according to the following procedure. 1. Make sure that the power switch of the printer is placed in the (OFF) position. 2. Plug one end of the power cord into the printer’s power cord...

  • Page 40: Turning The Printer On And Off

    WARMING UP 5. The message READY is displayed after warming up is com- pleted. This takes about 70 seconds. The printer is now ready to print. Turning the Printer OFF 2-10 Press the power switch to the (ON) position. NOTE...

  • Page 41: Configuration Page

    To make sure the printer works correctly before connecting the printer to the computer, print a configuration page according to the following procedure. 6. Printing a Test Page 1. Load Letter paper into tray 1. See “Loading Paper in Tray 1”...

  • Page 42: Config Print

    6. Printing a Test Page Config Print 2-12...

  • Page 43: Pcl Font List

    6. Printing a Test Page PCL Font List 2-13...
  • Page 44 6. Printing a Test Page 2-14...

  • Page 45: Pcl Demo Print

    6. Printing a Test Page PCL Demo Print 2-15...

  • Page 46: Connecting The Interface Cable

    7. Connecting the Interface Cable You can connect the printer to your computer using the printer’s par- allel ports. For more information, see “Specifications” page 7-10. IMPORTANT You must purchase an IEEE 1284 type-B cable. If you try to use any other cable, you may damage the printer’s port.

  • Page 47: Moving The Printer

    When moving the printer, follow the notes below. NOTES - Since the printer weighs approximately 55.1 lbs (25 kg), two people are required to lift it. - When transporting the printer, remove the imaging car- tridge first. - Whenever you remove the imaging cartridge from the printer, immediately cover it with a cloth to prevent light from striking it.
  • Page 48 Memo 2-18...
  • Page 49 Chapter 3 Using Your Printer 3--1...

  • Page 51: Using The Control Panel

    On Line - The printer should be off-line to select the printer menus. - Pressing the On Line key will return the printer on-line from any menu mode. - When a key operation is not performed for 30 seconds or more in...

  • Page 52: Tray 1 Paper Size Setting Method

    1 paper size setting USER SELECTION LETTER, LEGAL, LEDGER, EXEC, C5, DL, MONARC, COM10, A4, A3, A3+, B4, JIS B5, ISO B5, UNIVERSAL, JOB SEPARATION , the printer feeds paper from tray 1 irre- , tray 1 becomes the separator...

  • Page 53: Job Separation

    - When a separator sheet misfeed occurs, the printer does not per- form jam recovery for a separator sheet. USEFUL TIP The printer driver for this printer can also be used to insert a blank page between print jobs. For details, See the Printer Driver User’s Manual.

  • Page 54: Overview Of Printer Menus

    2. Understanding the Printer Menus Overview of Printer Menus PRINT MENU PCL MENU PS MENU SYSTEM MENU PARALLEL MENU MAINTENANCE MENU see page 3-16 NETWORK MENU TEST PRINT PRINT MENU PCL MENU COPIES FONT NUMBER PAPER SIZE PITCH ORIENTATION POINT SIZE...

  • Page 55: Understanding The Printer Menus

    DISPLAY LANGUAGE IO BUFFER SIZE FACTORY DEFAULT HIGH SPEED BI-DIRECTION SERVICE MESSAGE TIMING ADOBE PROTOCOL TIME OUT 2. Understanding the Printer Menus NETWORK MENU TEST PRINT IP ADDRESS CONFIG PRINT SUBNET MASK PCL FONT LIST GATEWAY PCL DEMO NETWARE FRAME...

  • Page 56: Printer Menus

    Other items or values may only be effective for a particular printer language. You can select these items or values at any time, but they only affect printer function when you use the specified printer language. The standard and optional menus are as follows.

  • Page 57: Print Menu

    PAPER TRAY AUTOMATIC DUPLEX FORM LENGTH RESOLUTION PRINT QUALITY FINEART TONER DENSITY MEDIUM PAGE PROTECTION 2. Understanding the Printer Menus USER SELECTION 1 to 999 LETTER LEGAL LEDGER EXEC A4, A3, B4, JIS B5 PORTRAIT LANDSCAPE TRAY 1 TRAY 2...

  • Page 58: Paper Tray

    For more information, see “Automatic Tray Switching” page 3-35. DUPLEX This item appears only when the printer is equipped with the duplex unit. Specifies whether to print on both sides of the paper. If you attempt duplex printing, you can choose either short edge or long edge.

  • Page 59: Toner Density

    If Page Protection is set to ON, JOB TOO COMPLEX printing speed may be slowed. NOTE The settings you make in the print menu may be overridden by the settings you make with your printer driver. 2. Understanding the Printer Menus...

  • Page 60: Pcl Menu

    2. Understanding the Printer Menus (2) PCL Menu ITEM FACTORY DEFAULT FONT NUMBER PITCH 10.00 POINT SIZE 12.00 SYMBOL SET ROMAN-8 FONT NUMBER Font Number is the number you use to select a font from the con- trol panel. PITCH Pitch is the number of characters printed per horizontal inch.

  • Page 61: Ps Menu

    ITEM JAM RECOVER JAM RECOVER When Jam Recover is set to OFF, the printer does not reprint a page that has misfed. When the Jam Recover is set to ON, the printer keeps the image for a printed page until the printer signals that the page has suc- cessfully exited the printer.

  • Page 62: System Menu

    TRAY 3 MEDIA PLAIN PAPER LANGUAGE The printer language defines how the computer communicates with the printer. If you select AUTO, the printer language will be switched automatically. However, neither PS nor AUTO will appear if PostScript is not installed. POWER SAVE...

  • Page 63: Special Paper

    AUTO CONTINUE When a recoverable error has occurred, set the length of time that the printer takes to return to the on-line state automatically. Recoverable errors: MEMORY OVERFLOW JOB TOO COMPLEX SPECIAL PAPER Specifies the paper source which the special paper is loaded in.

  • Page 64: Parallel Menu

    ADOBE PROTOCOL STANDARD TIME OUT IO BUFFER SIZE Selects the receiving buffer size. If AUTO is selected, the printer automatically sets the buffer size depending on the amount of memory carried in the printer. HIGH SPEED Sets whether it transfers data at high speed. Basically, you don’t need to change the setting.

  • Page 65: Adobe Protocol

    Standard: Tells the driver to send data to the printer in a ASCII format. Binary: Tells the driver to send data to the printer in a binary for- mat. TBCP: This allows you to change between ASCII and binary for- mat by a particular control code.

  • Page 66: Maintenance Menu

    The setting becomes effective by restarting the printer after making changes. FACTORY DEFAULT The printer settings except the network menu and parallel menu settings are set to the factory default values. SERVICE MESSAGE This item appears only when the is displayed on the control panel.

  • Page 67: Network Menu

    NETWARE FRAME Specifies a NetWare frame type. If NetWare frame is set to AUTO, a proper frame type is automatically selected. 2. Understanding the Printer Menus USER SELECTION xxx, xxx, xxx, xxx xxx, xxx, xxx, xxx xxx, xxx, xxx, xxx...
  • Page 68 CAUTION Pressing the On Line key after making the network settings will restart the network card immediately. The printer continues dis- playing “READY” on the control panel while the network card is being restarted. However, access to the network card is disabled until the LED for the network card lights up steadily.

  • Page 69: Test Print

    Enter The printer returns on-line automatically. CONFIG PRINT Prints the internal settings of the control panel, printer information and installed options. Config print is printed out in the display lan- guage you selected. PCL FONT LIST Prints a font list used in PCL.

  • Page 70: Ps Font List

    NETWORK CONFIG PRINT Prints the contents of the setting or the status of the network. If the printer detects a network error after turning the printer on, the printer automatically prints out a network config page. At this time, check the contents for an error.

  • Page 71: Loading Paper

    ISO B5 Com-10 Monarch Universal* (92 to 330mm x 140 to 483mm) *Universal size (custom size) can be set by using the printer driver. For details, see the Printer Driver User’s Manual. 3. Loading Paper (16 to 24 lb) (16 to 24 lb)

  • Page 72: Capacity

    3. Loading Paper Paper Size Super B (A3+) JIS B5 Letter (LTR) Legal (LGL) Ledger (LGR) Executive (EXEC) ISO B5 (envelope) Com-10 (envelope) C5 (envelope) DL (envelope) Monarch (envelope) Universal (custom size) *Tray 3: Optional 250-Sheet Universal Tray Capacity Tray 1: Plain/recycled paper: Up to 150 Sheets Special paper: -Thick paper, letter head, labels, envelopes: Up to 10 sheets...

  • Page 73: Printable Area

    Printable Area One-sided printing 5 mm (0.2 inch) 5 mm (0.2 inch) Printable area Double-sided printing 7.5 mm (0.3 inch) 7.5 mm (0.3 inch) Printable area 3. Loading Paper Margins of 5 mm (0.2 inch) along the four edges of the document. 5 mm (0.2 inch) 5 mm (0.2 inch) Margins of 7.5 mm (0.3 inch) along...

  • Page 74: Printing Orientation

    3. Loading Paper Printing Orientation For all paper sizes, the printer prints on the paper face up from any tray. Paper loaded crosswise: (A4, JIS B5, Letter) The direction of Printing at portrait paper loading orientation Paper loaded lengthwise: (A3, Super B, B4, Ledger, Legal, Executive, Envelopes, Universal)

  • Page 75: Printing On Envelopes

    - The top edge of the envelopes should be loaded facing the left paper guide plate. - Specify envelope as the media type from the control panel. See “Understanding the Printer Menus” page 3-11. - Do not specify duplex printing. Note the following points whenever printing on envelopes.

  • Page 76: Printing On Labels

    - Load transparencies face up. - Specify transparency as the media type from the control panel. See “Understanding the Printer Menus” page 3-12. - Do not specify duplex printing. Printing on Custom Paper If you cannot specify the custom paper size with your software application, you cannot print on the custom paper.

  • Page 77: Duplex Printing

    Duplex Printing Enables printing on both sides of the paper only when the printer is equipped with the duplex unit. If you attempt duplex printing, you can choose either Bind Long Edge or Bind Short Edge. (1) Bind Long Edge...

  • Page 78: Paper Type

    The same size page is printed on the front and back of the paper. Always specify “PLAIN PAPER” for the media type setting. See “Understanding the Printer Menus” page 3-12. The first page is printed out on the paper face down.

  • Page 79: Loading Paper In Tray 1

    Loading Paper in Tray 1 3. Loading Paper 1. Open tray 1. 2. Fan the paper thoroughly and align the edges. 3. Adjust the paper guide plates to fit the paper size and load paper face up in the tray. Load A4, JIS B5 and LTR with the long edge toward the back of the tray.
  • Page 80 3. Loading Paper 3-30 4. Specify the tray 1 paper size. See “Tray 1 Paper Size Setting Method” page 3-2. 5. Specify the tray 1 media type. See “System Menu” page 3-12. See “Basic Menu Setting Method” page 3-1.

  • Page 81: Loading Paper In Tray 2

    Max. Level Indicator 3. Loading Paper 1. When the paper tray is in the printer, pull it out and remove it. 2. Press down the paper lifting plate until it locks. 3. Fan the paper thoroughly and align the edges.
  • Page 82 3. Loading Paper Tray 2 Tray 3 Second Tray Unit Optional Third Tray Unit 3-32 5. Slide the tray securely into posi- tion. 6. Specify the tray 2 media type. See “System Menu” page 3-12. See “Basic Menu Setting Method” page 3-1. USEFUL TIP Tray 2 and tray 3 can be used interchangeably.

  • Page 83: Loading Paper In Tray 3

    Loading Paper in Tray 3 3. Loading Paper 1. When the paper tray is in the tray unit, pull it out and remove it. 2. Open the paper cover. 3. Press down the paper lifting plate until it locks. 4. Fan the paper thoroughly and align the edges.
  • Page 84 3. Loading Paper Max. Level Indicator 3-34 Load A3, B4, LGL, LGR and EXEC with the short edge toward the back of the tray. NOTES Do not load paper beyond the Max. Level Indicator. Do not add more paper until all sheets have been used up.

  • Page 85: Automatic Tray Setting

    For more information, see the Printer Driver User’s Manual. If the tray currently selected for use runs out of paper and there is another tray loaded with paper of the same size, the printer automat- ically selects that tray to permit an uninterrupted print cycle. How- ever, a tray that is designated for special paper is excluded from automatic tray switching.

  • Page 86: Using Manual Feed

    See “Loading Paper in Tray 1” page 3-29. 5. Press the key to start printing. On Line 6. If the print data is multi page, the printer makes multiple prints. 7. Reload the paper which was loaded previously in tray 1 after printing is completed. 3-36...

  • Page 87: Special Paper Tray Setting

    When you load special paper in the tray, it can be specified as the special paper tray so that the other users will not use the special paper by mistake. 1. Press the key to take the printer off-line. On Line 2. Press the key as many times as necessary to select the Menu System menu.

  • Page 88: Printing

    3-31. See “Loading Paper in Tray 3” page 3-33. NOTE If special paper is loaded, the printer is unable to make multiple prints. 3. Pull out the paper exit tray if the loaded paper is larger than B4 size.
  • Page 89 4. Printing 4. Send a print command from the computer. The printed paper is fed out face down on the paper exit tray. NOTES The paper exit tray can hold a maximum of 500 sheets of paper. Use care not to exceed this limit when making multiple prints.

  • Page 90: Understanding Fonts

    Since these fonts reside in printer mem- ory, they are called resident fonts. The PageWorks 20 uses two types of resident fonts: scalable fonts and bitmap fonts. Appendix B of this User’s Manual contains a table that shows samples of all the available resident fonts.

  • Page 91: Chapter 4 Maintaining Your Printer

    Chapter 4 Maintaining Your Printer 4--1...

  • Page 93: Supplies For Maintenance

    Paper is not fed If the above problems occur after showing the message, it is time to replace the supplies. Please contact your Tech- nical Representative. CAUTION For proper printer operation, use only Minolta supplies. Page Count * Replacement by User Problem...

  • Page 94: Replacing The Imaging Cartridge

    You need to get ready to replace the imaging cartridge. To use as much of the remaining toner as possible, remove the imag- ing cartridge, shake it 2 or 3 times and reinstall it in the printer. If print quality is not satisfactory, you should replace the imaging car- tridge with a new one according to the following procedure.
  • Page 95 3. Pressing the upper cover lock release button, open the upper cover. 4. Remove the old imaging car- tridge from the printer. 5. Take a new imaging cartridge out of the box. Holding it with both hands, shake it well in the direction of the arrows.
  • Page 96 5 times in the direction of the arrows to distribute the toner evenly. 8. Install the imaging cartridge securely into the printer by slid- ing the pins on each side of the cartridge along the grooves of the cartridge guide.

  • Page 97: Cleaning Your Printer

    Accumulated dust and lint on the inside and outside of the printer impairs printer performance and print quality. Clean the printer at regular intervals. NOTE Before starting the cleaning procedure, be sure to turn the power switch off and unplug the power cord.

  • Page 98: Internal Cleaning

    1. Open the upper cover. 2. Remove the imaging cartridge. NOTE Whenever you remove the imag- ing cartridge from the printer, immediately cover it with a cloth to prevent light from striking it. 3. Clean the window glass of the print head unit using a dry soft cloth.

  • Page 99: Chapter 5 Solving Printer Problems

    Chapter 5 Solving Printer Problems 5--1...

  • Page 101: Clearing A Paper Misfeed

    1. Clearing a Paper Misfeed When a paper misfeed occurs in the printer, remove the misfed paper according to the following procedures. CAUTION The fusing section has become quite hot during operation. Do not touch the area as it may cause a burn.
  • Page 102 1. Clearing a Paper Misfeed 3. Pull out the misfed paper in tray 1. 4. Check that no misfed paper remains in the printer. Reinstall the imaging cartridge. 5. Close the upper cover.

  • Page 103: Paper Misfeed In Tray 2 Or Tray 3

    1. Pressing the upper cover lock release button, open the upper cover. NOTE If you have pulled out the paper exit tray, push it into the printer before opening the upper cover. 2. Remove the imaging cartridge. NOTE Whenever you remove the imag-...
  • Page 104 1. Clearing a Paper Misfeed 4. Check that no misfed paper remains in the printer. Reinstall the imaging cartridge. 5. Close the upper cover.

  • Page 105: Paper Misfeed Inside The Printer

    1. Pressing the upper cover lock release button, open the upper cover. NOTE If you have pulled out the paper exit tray, push it into the printer before opening the upper cover. 2. Remove the imaging cartridge. NOTE Whenever you remove the imag-...
  • Page 106 1. Clearing a Paper Misfeed NOTES The image which was transferred to the paper is not fixed.Be care- ful or your hands will become dirty. Do not pull out the paper in the direction (the exit side of the fus- ing unit) of the arrow.

  • Page 107: Paper Misfeed In The Duplex Unit

    Paper Misfeed in the Duplex Unit Duplex Upper Cover Duplex Lower Cover 1. Clearing a Paper Misfeed 1. Open the duplex upper cover and pull out the misfed paper. 2. Open the duplex lower cover and remove the misfed paper.

  • Page 108: Printing Problems

    Reconnect the inter- face cable or replace the interface cable. Change the default printer setting to the PageWorks 20. Change the setting. Load paper in the spec- ified paper source. Remove the misfed paper. See page 5-1, 5-3, 5-5 or 5-7.

  • Page 109: Print Quality Problems

    The following provides information on most print quality problems you might encounter. If the advice provided here does not solve your problem, contact your Technical Representative. Symptom Blank pages The toner sealing tape has not been pulled out. The imaging car- tridge may be defective.
  • Page 110 3. Printing Problems Symptom Print out too dark The toner density setting made with the Device Option dialog box may be too dark. The imaging car- tridge may be defective. Blurred background The imaging car- tridge may be defective. Uneven print The toner may be density unevenly distrib-...
  • Page 111 Symptom Irregularities The paper may have absorbed some moisture due to high humidity. White or black lines The imaging car- tridge may be defective. Toner smudges The paper you are using is improper. The imaging car- tridge may be defective. 3.

  • Page 112: Understanding Printer Messages

    (4) Operator call messages The message LED blinks and an operator call message is dis- played. The printer goes off-line and request you to perform a necessary task before resuming printing. (5) Service call messages The message LED lights up and a service call message is dis- played.

  • Page 113: Status Messages

    The printer is printing. The printer is resetting. Returns the printer on-line automatically after resetting. The printer is in the tray 1 paper size setting mode. The printer is in the print menu mode. The printer is printing a config print.

  • Page 114: Toner Empty

    4. Understanding Printer Messages The following table lists the warning messages which are displayed in the second line on the control panel when the printer is READY or OFFLINE. MESSAGE MAINTENANCE REQ TRAY2 IS EMPTY TRAY3 IS EMPTY TONER IS LOW...

  • Page 115: Warning Messages

    (2) Warning Messages If one of the following warning messages appears, the printer con- tinues printing without stopping. By pressing any key after complet- ing printing, the printer returns to the ready condition. When receiving the next job, the message is automatically cleared.

  • Page 116: Caution Messages

    If Auto Continue is OFF, the printer returns on-line after you press the Proceed key and then resumes processing, but some data may be lost.

  • Page 117: Operator Call Messages

    Load paper into any tray. ALL TRAYS COVER OPEN The upper cover is open. Close the upper cover. DUPLEX OPEN The duplex upper or lower cover is open. Close the duplex cover. 4. Understanding Printer Messages DESCRIPTION AND ACTION 5-17...

  • Page 118: Paper Jam2

    4. Understanding Printer Messages MESSAGE PAPER JAM1 The printer has detected a paper misfeed INPUT (user name) in the input area. Remove the misfed paper and close the upper cover. See page 5-1 or 5-3. PAPER JAM2 The printer has detected a paper misfeed DRUM (user name) in the drum area.

  • Page 119: Service Call Messages

    FATAL ERROR 8 A communication error occurred at the interface. INTERFACE (number) number: 1: engine. Turn the printer off, then back on. If it happens again, call your Technical Rep- resentative. A fuser error. Turn the printer off and FATAL ERROR 21 call your Technical Representative.

  • Page 120: Fatal Error

    FATAL ERROR 24 MOTOR FATAL ERROR 25 5-20 DESCRIPTION AND ACTION A laser diode error. Turn the printer off and call your Technical Representative. A polygon motor error. Turn the printer off and call your Technical Representa- tive. A main motor error. Turn the printer...

  • Page 121: Chapter 6 Installing Options

    Chapter 6 Installing Options 6--1...

  • Page 123: Installing The Third Tray Unit

    - Take the tray unit out of the shipping box. - Remove the plastic bag and all shipping materials. - Turn the printer off and then disconnect the power cord and inter- face cable from the printer. 1. Place the tray unit in the location you have chosen.

  • Page 124: Installed Options

    Network Card PostScript ROM Hard Disk Add SIMM Memory (MB) 5. Connect the power cord to the printer and then turn the printer See “Connecting the power Cord” page 2-9. See “Turning the Printer ON and OFF” page 2-10. 6. Print a config print and verify the Third Tray Unit setting in the Installed Options.

  • Page 125: Installing The Duplex Unit

    - Take the duplex unit out of the shipping box. - Remove the plastic bag and all shipping materials. - Turn the printer off and then disconnect the power cord and inter- face cable from the printer. 1. Remove the cover on the back- side of the printer.
  • Page 126 Network Card PostScript ROM Hard Disk Add SIMM Memory (MB) 4. Connect the power cord to the printer and then turn the printer See “Connecting the power Cord” page 2-9. See “Turning the Printer ON and OFF” page 2-10. 5. Print a config print and verify the Duplex Unit setting in the Installed Options.

  • Page 127: Installing The Network Card

    Touch something metal before you touch the network card. - Take the network card out of the shipping box. - Turn the printer off and then disconnect the power cord and inter- face cable from the printer. 1. Loosen the two thumbscrews to remove the network cover on the backside of the printer.
  • Page 128 Network Card PostScript ROM Hard Disk Add SIMM Memory (MB) 3. Connect the power cord to the printer and then turn the printer See “Connecting the power Cord” page 2-9. See “Turning the Printer ON and OFF” page 2-10. 4. Print a config print and verify the Network Card setting in the Installed Options.

  • Page 129: Installing The Adobe Postscript Rom-Dimm And Hard Disk

    ROM-DIMM. - Take the Adobe PostScript ROM-DIMM and Hard Disk out of the shipping box. - Turn the printer off and then disconnect the power cord and inter- face cable from the printer. 1. Pressing the upper cover lock release button, open the upper unit.
  • Page 130 4. Installing the Adobe Postscript DIMM and Hard Disk 3. Remove the right side cover. 4. Remove the four screws. (Use a plus screwdriver.) 5. Open the metal cover. 6. Insert the DIMM all the way into the DIMM socket at a 90 degree angle, and push the DIMM until it snaps into place.
  • Page 131 Attach the right side cover. 10. Close the upper cover. 11. Connect the power cord to the printer and then turn the printer See “Connecting the power Cord” page 2-9. See “Turning the Printer ON and OFF” page 2-10.
  • Page 132 4. Installing the Adobe Postscript DIMM and Hard Disk Installed Options Third Tray Unit Duplex Unit Network Card PostScript ROM Hard Disk Add SIMM Memory (MB) 6-10 12. Print a config print and verify the PostScript ROM and Hard Disk settings in the Installed Options.

  • Page 133: Installing The Simm

    The SIMM is easily damaged by static electricity. Touch something metal before you touch the SIMM. - Take the SIMM out of the shipping box. - Turn the printer off, and then disconnect the power cord and inter- face cable from the printer. 5. Installing the SIMM 1.
  • Page 134 5. Installing the SIMM 6-12 3. Remove the right side cover. 4. Remove the four screws. 5. Open the metal cover. 6. Insert the SIMM all the way into the upper memory connector at a 45 degree angle, and push the SIMM up until it snaps into place.
  • Page 135 Attach the right side cover. 10. Close the upper cover. 11. Connect the power cord to the printer and then turn the printer See “Connecting the power Cord” page 2-9. See “Turning the Printer ON and OFF” page 2-10.
  • Page 136 5. Installing the SIMM Installed Options Third Tray Unit Duplex Unit Network Card PostScript ROM Hard Disk Add SIMM Memory (MB) 6-14 12. Print a config print and check the Add SIMM Memory in the Installed Options. See “Test Print” page 3-19. = Not Installed = Not Installed = Not Installed...

  • Page 137: Chapter 7 Specifications

    Chapter 7 Specifications 7--1...

  • Page 139: Printer

    Name PageWorks 20 Type Desktop laser beam printer Printing Minolta Super Fine Micro-Toning system Exposure Laser diode + Polygon mirror scanning system Resolution 600 dots per inch Printing First print speed One sided: within 16.0 sec. (A4C or LetterC) Double sided: within 26.0 sec. (A4C or LetterC) Multiple Print One sided: 20.0 pages/min (A4C or LetterC)
  • Page 140 1. Printer Paper input Tray 1: - Plain paper: Up to 150 sheets - Recycled paper: Up to 150 sheets - Special paper Transparencies: Up to 5 sheets Letter head, Labels, Envelopes, Thick paper: Up to 10 sheets Tray 2:...
  • Page 141 Option: Adobe PostScript Level2 NKK NR4645/100MHz Fonts 1 bitmap font: Line Printer 35 scalable fonts: Intellifont 10 outline fonts: TrueType font Minolta Font Manager (96 scalable fonts) Memory Standard: Option: Accessories Imaging Cartridge, Letter Tray, Power Cord, User’s Manual, Printer Driver User’s Manual, Software Diskettes (4 pcs.)
  • Page 142 1. Printer Options 250-Sheet Universal Third Tray Unit 500-Sheet Third Tray Unit (Letter) 500-Sheet Third Tray Unit (A4) Paper Tray - Universal Tray - A4 Tray - Letter Tray Duplex Unit Network Card SIMM (4MB/8MB/16MB/32MB) Adobe Postscript Level 2 DIMM...

  • Page 143: Third Tray Unit (Optional)

    50°F (10°C) per hour. Humidity 15% RH to 85% RH with a fluctuation of 20% RH per hour. Power supply Supplied from printer Dimensions Unit: 21.5 (W) x 14.8 (D) x 4.2 (H) inches (545 x 377 x 106 mm) Tray: 14.8 (W) x 18.2 (D) x 3.1 (H) inches...

  • Page 144: 500-Sheet Third Tray Unit (Letter)

    50°F (10°C) per hour. Humidity 15% RH to 85% RH with a fluctuation of 20% RH per hour. Power supply Supplied from printer Dimensions Unit: 21.5 (W) x 14.8 (D) x 4.2 (H) inches (545 x 377 x 106 mm) Tray: 14.8 (W) x 12.6 (D) x 3.1 (H) inches...

  • Page 145: 500-Sheet Third Tray Unit (A4)

    50°F (10°C) per hour. Humidity 15% RH to 85% RH with a fluctuation of 20% RH per hour. Power supply Supplied from printer Dimensions Unit: 21.5 (W) x 14.8 (D) x 4.2 (H) inches (545 x 377 x 106 mm) Tray: 14.8 (W) x 12.6 (D) x 3.1 (H) inches...

  • Page 146: Duplex Unit (Optional)

    50°F (10°C) per hour. Humidity 15% RH to 85% RH with a fluctuation of 20% RH per hour. Power supply Supplied from printer Dimensions 16.7 (W) x 2.8 (D) x 9.6 (H) inches (424 x 71 x 244 mm) Weight Approximately 5.1 lbs (2.3 kg)

  • Page 147: Simm

    Name SIMM (single in-line memory module) Capacity 4, 8, 16, 32MB Parity Non-parity Access speed 70 nsec. or faster Number of pins 4. SIMM...

  • Page 148: Interface Connector And Cable

    Shielded type. Each signal and ground pair should be twisted. IEEE 1284 type-B connector pin assignments NOTE Minolta does not warrant the use of any particular cable. The user assumes all responsibility as to the quality and performance of the cable.
  • Page 149 Pin# Compatible nStrobe Data 1 (Least Significant Bit) Data 8 (Most Significant Bit) nAck Busy PError Select nAutoFd Peripheral Logic High Signal Ground (nStrobe) Signal Ground (Data 1) 5. Interface Connector and Cable Nibble HostClk HostClk Data 2 Data 3 Data 4 Data 5 Data 6...
  • Page 150 5. Interface Connector and Cable Pin# Compatible Signal Ground (Data 2) Signal Ground (Data 3) Signal Ground (Data 4) Signal Ground (Data 5) Signal Ground (Data 6) Signal Ground (Data 7) Signal Ground (Data 8) Signal Ground (PError, Select, nAck) Signal Ground (Busy, nFault) Signal Ground (nAutoFd, nSelectIn, nInt) nInt...

  • Page 151: Character Sets

    Appendix A Character Sets A--1...
  • Page 153 A. Character Sets 7J Desktop...
  • Page 154 A. Character Sets 1E ISO4: United Kingdom...
  • Page 155 A. Character Sets 0U ISO 6: ASCII...
  • Page 156 A. Character Sets 0S ISO 11: Swedish...
  • Page 157 A. Character Sets 0I ISO 15: Italian...
  • Page 158 A. Character Sets 2S ISO 17: Spanish...
  • Page 159 A. Character Sets 1G ISO 21: German...
  • Page 160 A. Character Sets 0D ISO 60: Norwegign V1...
  • Page 161 A. Character Sets 1F ISO 69: French...
  • Page 162 A. Character Sets 0N ISO 8859/1 Latin 1 A-10...
  • Page 163 A. Character Sets 2N ISO 8859/2 Latin 2 A-11...
  • Page 164 A. Character Sets 5N ISO 8859/9 Latin 5 A-12...
  • Page 165 A. Character Sets 1U Legal A-13...
  • Page 166 A. Character Sets 12J MC Text A-14...
  • Page 167 A. Character Sets 8M Math-8 A-15...

  • Page 168: Microsoft Publishing

    A. Character Sets 6J Microsoft Publishing A-16...
  • Page 169 A. Character Sets 10U PC-8 (Cord Page 437) A-17...
  • Page 170 A. Character Sets 11U PC-8 Danish/Norwegian A-18...
  • Page 171 A. Character Sets 12U PC-850 Multilingual A-19...
  • Page 172 A. Character Sets 17U PC 852 Latin 2 A-20...
  • Page 173 A. Character Sets 9T PC-Turkish A-21...
  • Page 174 A. Character Sets 5M PS Math A-22...
  • Page 175 A. Character Sets 10J PS Text A-23...
  • Page 176 A. Character Sets 15U Pi Font A-24...
  • Page 177 A. Character Sets 8U Roman-8 A-25...

  • Page 178: Ventura International

    A. Character Sets 13J Ventura International A-26...

  • Page 179: Ventura Math

    A. Character Sets 6M Ventura Math A-27...
  • Page 180 A. Character Sets 14J Ventura US A-28...
  • Page 181 A. Character Sets 9U Windows 3.0 Latin 1 A-29...
  • Page 182 A. Character Sets 19U Windows 3.1 Latin 1 A-30...
  • Page 183 A. Character Sets 9E Windows 3.1 Latin 2 A-31...
  • Page 184 A. Character Sets 5T Windows 3.1 Latin 5 A-32...
  • Page 185 A. Character Sets 19M Symbol A-33...
  • Page 186 A. Character Sets 579L Wingdings A-34...

  • Page 187: Font Lists

    Appendix B Font Lists B--1...
  • Page 189 B. Font Lists...
  • Page 190 B. Font Lists...
  • Page 191 B. Font Lists...
  • Page 192 B. Font Lists...
  • Page 193 B. Font Lists...
  • Page 194 B. Font Lists...

  • Page 195: Index

    Index C--1...
  • Page 197 A3 3-21 A4 3-21 Adobe PostScript ROM-DIMM installing 6-7 Automatic tray setting 3-35 B4 3-21 Basic Menu Setting Method 3-1 Binary 3-14 Bind Long Edge 3-7, 3-27 Bind Short Edge 3-7, 3-27 C5 3-21 Caution Message 5-12, 5-16 MEMORY OVERFLOW 5-16 JOB TOO COMPLEX 5-16 CDRH regulations i Centronics interface port 2-16...
  • Page 198 Legal 3-21 Letter 3-21 Loading Paper in tray 1 3-29 in tray 2 3-31 in tray 3 3-33 Location for the Printer 2-1 Maintenance Menu 3-16 Display language 3-16 Factory default 3-16 Service message 3-16 Media 3-21 paper type 3-21...
  • Page 199 Message LED 1-7 Misfeed, paper in tray 1 5-1 in tray 2 5-3 in tray 3 5-3 inside the printer 5-5 in the duplex unit 5-7 Monarch 3-21 NEDERLANDS 3-16 Network Card 6-5 installing 6-5 Network Config Print 3-20 Network Menu 3-17...
  • Page 200 Proceed key 1-8 PS Menu 3-11 Jam Recover 3-11 Radio frequency interference iv Recycled paper 3-21 Select key 1-8 Setting Up Your Printer 2-7 Shift key 1-8 SNAP 3-17 Space Requirements 2-3 Special paper 3-21 Special Paper tray Setting 3-37...
  • Page 201 Network Config Print 3-20 Thick paper 3-21, 3-26 printing 3-26 Transparencies 3-21, 3-26 printing 3-26 Tray 1 paper key 1-8 Tray 1 Paper Size Setting Method 3-2 Universal 3-21 Warning Message 5-15 IMAGE ADAPT 5-15 BI-CEN OVERFLOW 5-15 Index...
  • Page 202 Memo...
  • Page 203 The information contained in this manual is subject to change without notice to incorporate improvements made on the product or products the manual covers. Minolta CO., LTD. Image Information Products Marketing Headquarters, 3-13, 2-chome, Azuchi-machi, Chuo-ku, Osaka. 541, Japan 1997. 7 0993-7701-03...

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