6 Troubleshooting
6.1 Fault Diagnosis
If the electronic system shows a fault, use the following fault-finding
guide to locate the fault.
Ensure that the drive electronics system is powered up before
starting any diagnosis.
If the Status Display is OFF:
Check whether the drive electronics system is powered up.
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Check whether all cables are correctly connected.
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Ensure that the batteries are not discharged.
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If a Fault Number is Displayed in the Status Display:
Proceed to the next section.
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6.1.1 Fault Codes and Diagnosis Codes
If there is a fault with the system when it is
powered up, a fault icon A is displayed in the
A
status bar. The number inside the triangle
indicates the type of fault.
Corresponding to that, the status LED inside the
ON/OFF key flashes red. The number of flashes is
identical to the one in the status bar.
The table below describes the fault indication and a few possible
actions that can be taken to rectify the problem. The actions listed are
not in any particular order and are suggestions only.
1637423-K
The intention is that one of the suggestions may help you clear the
problem. If in doubt, contact your provider.
Fault
Fault Description
icon
Remote fault
Network or
configuration fault
1
Motor 1
fault
1
Motor 2
fault
Left magnetic brake
fault
Right magnetic
brake fault
6 Troubleshooting
Possible action
Check cables and
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connectors.
Contact your provider.
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Check cables and
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connectors.
Recharge the batteries.
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Check charger.
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Contact your provider.
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Check cables and
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connectors.
Contact your provider.
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Check cables and
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connectors.
Check if magnetic
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brake is engaged.
Refer to the chapter
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"Pushing the Power
Wheelchair in
Freewheel Mode" in
the user manual of
your wheelchair.
Contact your provider.
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