Ricoh Aficio 2022 User Manual page 399

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Check whether there are any
network problems.
[14-01]
Check whether there are any
network problems.
[14-09]
Check whether there are any
network problems.
[14-33]
Error Messages and Their Meanings
Causes and solutions
Wait with the main power switch on. The ma-
chine will enter standby mode after it exits
from RDS mode.
Cannot find the DNS server or SMTP server.
• Check the DNS server's IP address is cor-
rectly programmed using the Web brows-
er. See the Web browser's Help.
• Check the DNS server is correctly pro-
grammed using the Web browser. See the
Web browser's Help.
• Check the host name or IP address of the
SMTP server is correctly programmed us-
ing the Web browser. See the Web brows-
er's Help.
• Check the SMTP server is correctly pro-
grammed using the Web browser. See the
Web browser's Help.
• Check the LAN cable is correctly connected
to the fax machine. See "Connecting the
Network Cable to the Network", Network
Guide.
• Consult your network administrator.
E-mail transmission was refused by SMTP au-
thentication or POP before SMTP authentica-
tion.
• Check the user name and password for
SMTP authentication or POP before SMTP
authentication are correctly programmed
from File Transfer under System Settings.
See "Settings You Can Change with User
Tools – File Transfer", Network Guide.
• Check the user name and password of the
e-mail account are correctly programmed
from File Transfer under System Settings.
See "Settings You Can Change with User
Tools – File Transfer", Network Guide.
• Consult your network administrator.
No machine's address is programmed.
• Check the fax machine's e-mail address is
correctly programmed from File Transfer
under System Settings. See "Settings You
Can Change with User Tools – File Trans-
fer", Network Guide.
• Consult your network administrator.
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