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9.3
Error message
9.3.1
On-board computer
The on-board computer indicates whether a
critical or less critical error has arisen in the drive
system.
The error messages generated by the drive
system can be read in the eBikeFlow app or by the
specialist dealer.
The rider can use a link in the eBike Flow app to
display information on errors and assistance on
eliminating errors.
9.3.1.1 Critical errors
The indicator for the selected level of assistance
and battery level indicator flash red to indicate
critical errors.
Flash sequence
Functions have failed. Contact your specialist
dealer.
Never connect a charger.
9.3.1.2 Less critical errors
The indicator for the selected level of assistance
will flash orange in the event of less critical errors.
Flash sequence
MY23I0a - 42_1.0_22.01.2024
Press selection button.
The error is acknowledged and the indicator for
You can eliminate errors yourself using the
following table when necessary. Contact your
specialist dealer if the problem persists.
Code
0x523005
0x514001
0x514002
0x514003
0x514006
Meaning
LED Remote is
Table 48: List of on-board computer error messages
flashing red:
Critical error
9.3.2
The battery is protected against deep discharge,
overcharging, overheating and short circuits by
Electronic Cell Protection (ECP). In the event of a
hazard, a protective circuit switches the battery off
automatically. If a fault is detected on the battery,
the LEDs will flash on the battery level indicator.
Description
Code:
Meaning
If the battery is outside its
charging temperature range,
three LEDs will flash on the
battery level indicator.
LED Remote is
flashing orange:
Code:
Less critical error
Table 49: List of battery error messages
the selected level of assistance displays the
colour for the configured level of assistance
permanently.
Description
The sensors do
not detect the
magnetic field
properly.
Rechargeable battery
Operation
Method of resolution
Check that the magnet
wasn't lost while riding.
If a magnet sensor is
used, check that the
sensor and magnet have
been fitted properly. In
doing so, ensure that the
cable to the sensor is not
damaged.
If a rim magnet is used,
ensure that there are no
magnetic field interfer-
ence near the drive unit.
Method of resolution
1
Disconnect charger from
battery.
2
Leave battery to cool down
or warm up.
3
Contact your specialist
dealer if the problem
persists.
249
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