Page 1 HPE ProLiant DX4200 Gen10 System Maintenance and Service Guide Abstract This guide describes identification and maintenance procedures, diagnostic tools, specifications and requirements for hardware components and software. This guide is for an experienced service technician. Hewlett Packard Enterprise assumes that you are qualified in the servicing of computer equipment, trained in recognizing hazards in products, and are familiar with weight and stability precautions.
Page 2 © Copyright 2020 Hewlett Packard Enterprise Development LP Notices The information contained herein is subject to change without notice. The only warranties for Hewlett Packard Enterprise products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
Page 3: Table Of Contents
PCIe riser board spare part..................................22 System board spare part..................................23 System battery spare part..................................23 System options..........................................23 HPE Smart Storage Battery spare part............................24 Front/internal drive cage backplane spare parts........................24 Drive blank spare parts....................................24 Power supply backplane board spare part...........................25 Expansion board option spare parts..............................25...
Page 4 HPE Persistent Memory module sanitization..........................67 Removing and replacing a processor heatsink assembly........................67 Removing and replacing an HPE InfiniBand HDR/Ethernet 200Gb 1-port 940QSFP56 x16 adapter..... 69 Removing and replacing an expansion board or type -p controller....................71 HPE Smart Storage Battery....................................73 Removing and replacing the HPE Smart Storage Battery....................
Page 5 Rear six-bay SFF drive cage cabling (SAS, SATA)..........................126 NVMe rear drive cage cabling....................................127 M.2 SSD Enablement option cabling................................128 HPE Smart Array P824i-p MR Gen10 cabling............................130 HPE Smart Storage Battery cabling................................131 iLO ports to network cabling....................................131 Fan assembly cabling......................................132 Front panel cabling........................................133...
Page 6 NVMe drive components and LEDs.............................. 158 uFF drive components and LEDs..............................160 Drive cage identification......................................162 Drive cage backplane identification................................162 M.2 SSD slot numbering......................................165 HPE Smart Array P824i-p MR Gen10 Controller............................166 HPE InfiniBand HDR/Ethernet 940QSFP 56x16 adapter LEDs....................167 Fan locations..........................................168 Fan numbering..........................................168 Specifications.........................170 Environmental specifications....................................170...
Page 7: Customer Self Repair
Customer self repair Hewlett Packard Enterprise products are designed with many Customer Self Repair (CSR) parts to minimize repair time and allow for greater flexibility in performing defective parts replacement. If during the diagnosis period Hewlett Packard Enterprise (or Hewlett Packard Enterprise service providers or service partners) identifies that the repair can be accomplished by the use of a CSR part, Hewlett Packard Enterprise will ship that part directly to you for replacement.
Page 8 REMARQUE: Certaines pièces Hewlett Packard Enterprise ne sont pas conçues pour permettre au client d'effectuer lui- même la réparation. Pour que la garantie puisse s'appliquer, Hewlett Packard Enterprise exige que le remplacement de la pièce soit effectué par un Mainteneur Agréé. Ces pièces sont identifiées par la mention "Non" dans le Catalogue illustré. Les pièces CSR sont livrées le jour ouvré...
Page 9 Servizio di garanzia per i soli componenti La garanzia limitata Hewlett Packard Enterprise può includere un servizio di garanzia per i soli componenti. Nei termini di garanzia del servizio per i soli componenti, Hewlett Packard Enterprise fornirà gratuitamente le parti di ricambio. Per il servizio di garanzia per i soli componenti è...
Page 10 sustituciones de componentes defectuosos. Si, durante la fase de diagnóstico, Hewlett Packard Enterprise (o los proveedores o socios de servicio de Hewlett Packard Enterprise) identifica que una reparación puede llevarse a cabo mediante el uso de un componente CSR, Hewlett Packard Enterprise le enviará dicho componente directamente para que realice su sustitución.
Page 11 Verplicht—Onderdelen waarvoor reparatie door de klant verplicht is. Als u Hewlett Packard Enterprise verzoekt deze • onderdelen voor u te vervangen, worden u voor deze service reiskosten en arbeidsloon in rekening gebracht. Optioneel—Onderdelen waarvoor reparatie door de klant optioneel is. Ook deze onderdelen zijn ontworpen voor •...
Page 12 que um técnico o ajude por telefone. A Hewlett Packard Enterprise especifica nos materiais fornecidos com a peça CSR de reposição se a peça com defeito deve ser devolvida à Hewlett Packard Enterprise. Nos casos em que isso for necessário, é preciso enviar a peça com defeito à...
Page 13 Customer self repair...
Page 14 Customer self repair...
Page 15 Customer self repair...
Page 16: Illustrated Parts Catalog
Illustrated parts catalog Mechanical components Hewlett Packard Enterprise continually improves and changes product parts. For complete and current supported parts information, see the Hewlett Packard Enterprise PartSurfer website (http://www.hpe.com/info/partssurfer). Item Description Air baffle spare part Fan cage spare part Fan spare part...
Page 17: Air Baffle Spare Part
Item Description 5d: LFF drive blank 5e: Power supply blank Rear NVMe drive cage air baffle spare part Rear PCI cover spare part Power cable assembly spare parts Not shown. Air baffle spare part Customer self repair: mandatory Description Spare part number Air baffle P10254-001 Fan cage spare part...
Page 18: Rear Nvme Drive Cage Air Baffle Spare Part
P10068-001 2nd SFF drive cable track, signal and power cables P10069-001 System components Hewlett Packard Enterprise continually improves and changes product parts. For complete and current supported parts information, see the Hewlett Packard Enterprise PartSurfer website (http://www.hpe.com/info/partssurfer). Illustrated parts catalog...
Page 19: Heatsink Spare Part
Item Description Heatsink spare part DIMM spare parts • • HPE Persistent Memory module spare parts Processor spare parts Front panel board spare part Power supply spare parts PCIe riser board spare part System board spare part System battery spare part For more information, see Removal and replacement procedures.
Page 20: Hpe Persistent Memory Module Spare Parts
DIMM, 64GB PC4-2933Y-R, 2Gx4 P06190-001 DIMM, 128GB PC4-2933Y-L, 2Gx4 P06191-001 DIMM, 128GB PC4-2933Y-L, 4Rx4 P16001-001 HPE Persistent Memory module spare parts Customer self repair: Mandatory Description Spare part number HPE Persistent Memory module, 128 GB 844071-001 HPE Persistent Memory module, 256 GB...
Page 21 61XX processors Description Spare part number 2.1 GHz Intel Xeon-G 6130 processor 874736-001 2.6-GHz Intel Xeon-G 6132 processor 875722-001 3.2-GHz Intel Xeon-G 6134 processor 875723-001 2.3-GHz Intel Xeon-G 6140 processor 874734-001 2.4 GHz Intel Xeon-G 6148 processor 874732-001 81XX processor Description Spare part number 2.1-GHz Intel Xeon-P 8160 processor...
Page 22: Front Panel Board Spare Part
HPE 800 W Flex Slot Platinum Hot-plug power supply 866793-001 HPE 800 W Flex Slot Titanium Hot-plug power supply 866728-001 HPE 800 W Flex Slot -48 V DC Hot-plug power supply 866727-001 HPE 800 W Flex Slot Universal Hot-plug power supply 863373-001...
Page 23: System Board Spare Part
System battery 319603-001 System options Hewlett Packard Enterprise continually improves and changes product parts. For complete and current supported parts information, see the Hewlett Packard Enterprise (http://www.hpe.com/info/partssurfer). Item Description HPE Smart Storage Battery spare part Front/internal drive cage backplane spare parts...
Page 24: Hpe Smart Storage Battery Spare Part
Expansion board option spare parts Rear drive cage backplane spare parts Rear drive cage spare parts Drive spare parts microSD spare parts HPE Trusted Platform Module 2.0 spare part Cable spare parts Not shown. HPE Smart Storage Battery spare part Customer self repair: mandatory...
Page 25: Power Supply Backplane Board Spare Part
HPE InfiniBand EDR 100Gb 1p 841 QSFP28 adapter 878578-001 HPE InfiniBand EDR/EN 100Gb 2p 841 QSFP28 adapter 878579-001 HPE InfiniBand HDR/EN 200Gb 1P 940 QSFP56 x16 P08354-001 adapter HPE InfiniBand HDR PCIe G3 auxiliary card with 350mm P10331-001 cable kit Table Continued Illustrated parts catalog...
Page 26: Rear Drive Cage Backplane Spare Parts
HPE Ethernet 100Gb 1p 842QSFP28 adapter 877697-001 Table 4: PCIe accelerators Description Spare part number HPE 375GB PCIe x4 WI HH DS Spl Card 882007-001 HPE 750GB PCIe x4 WI HH DS Card P03580-001 HPE 750GB PCIe x4 WI HH Card Spl SSD...
Page 27: Rear Drive Cage Spare Parts
Description Spare part number Two-bay SFF rear drive cage backplane P10074-001 Six-bay SFF NVMe rear drive cage backplane P10080-001 Four-bay LFF rear drive cage backplane 809949-001 Rear drive cage spare parts Customer self repair: mandatory Description Spare part number 4LFF rear drive cage kit P07943-B21 2SFF rear drive cage kit P07248-B21...
Page 28 Description Spare part number 12TB SATA 7.2K LFF LP He 512e DS HDD 882401-001 300GB SAS 10K SFF SC DS HDD 872735-001 300GB SAS 15K SFF SC DS HDD 870792-001 600GB SAS 10K SFF SC DS HDD 872736-001 600GB SAS 15K SFF SC DS HDD 870794-001 900GB SAS 15K SFF SC 512e DS HDD 870798-001...
Page 29 960GB SATA MU M.2 2280 DS SSD 875852-001 480GB SATA RI M.2 2280 DS SSD 875855-001 960GB SATA RI M.2 2280 DS SSD 875856-001 HPE Universal SATA HHHL M.2 Kit 835802-001 Solid state drive uFF M.2 spare parts Customer self repair: mandatory Description Spare part number 2x240GB SATA MU M.2 SCM DS SSD...
Page 30: Microsd Spare Parts
HPE 8GB dual microSD Flash USB drive 870891-001 HPE Trusted Platform Module 2.0 spare part Customer self repair: no Description Spare part number HPE Trusted Platform Module 2.0 Gen 10 kit, TAA 872159-001 Cable spare parts Customer self repair: mandatory Description Spare part numbers...
Page 31: Removal And Replacement Procedures
Removal and replacement procedures Required tools You need the following items for some procedures: • T-10 Torx screwdriver • T-15 Torx screwdriver • T-25 Torx screwdriver • Flathead screwdriver (for removing the front I/O board) Safety considerations Before performing service procedures, review all the safety information. Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions you must follow when setting up the system or handling parts.
Page 32: Server Warnings And Cautions
This symbol indicates the presence of electric shock hazards. The area contains no user or field serviceable parts. Do not open for any reason. WARNING: To reduce the risk of injury from electric shock hazards, do not open this enclosure. This symbol on an RJ-45 receptacle indicates a network interface connection.
Page 33: Rack Warnings And Cautions
WARNING: To reduce the risk of fire or burns after removing the energy pack: • Do not disassemble, crush, or puncture the energy pack. • Do not short external contacts. • Do not dispose of the energy pack in fire or water. After power is disconnected, battery voltage might still be present for 1s to 160s.
Page 34 Be sure sufficient clearance exists for cabling, installation and removal of the server, and movement of the rack doors. IMPORTANT: The HPE ProLiant DX4200 Gen10 System cable management arm is not supported on Compaq-branded 7000 series racks. Removal and replacement procedures...
Page 35: Preparation Procedures
Preparation procedures Remove the bezel To access the front panel components, unlock and then remove the bezel. Power down the system IMPORTANT: When the system is in standby mode, auxiliary power is still being provided to the system. Before powering down the system for any upgrade or maintenance procedures, perform a backup of critical system data and programs.
Page 36 Extending front drive cages out of a rack-mounted chassis Prerequisites The chassis is already mounted on a rack Procedure 1. If installed, remove the security bezel (Remove the bezel). 2. Remove the shipping screws on the rack ears. WARNING: To reduce the risk of personal injury or damage to the equipment, adequately stabilize the rack before extending a component outside the rack.
Page 37: Remove The System From The Rack
Extending front drive cages out of a chassis removed from a rack Procedure Pull down the front drive cage release latches and use them to extend the front and internal drive cages out of the chassis. Remove the system from the rack WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives, power supplies, and internal system components to cool before touching them.
Page 38 WARNING: To reduce the risk of personal injury or damage to the equipment, be sure that: • The rack is bolted to the floor using the concrete anchor kit. • The leveling feet extend to the floor. • The full weight of the rack rests on the leveling feet. •...
Page 39: Remove The Access Panel
6. Place the system on a flat, level surface. Remove the access panel WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives, power supplies, and internal system components to cool before touching them. Procedure 1. Power down the system (Power down the system). 2.
Page 40: Remove The Rear Drive Cage Blank
Remove the rear drive cage blank Procedure 1. Power down the system (Power down the system). 2. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the system. 3. Remove the system from the rack (Remove the system from the rack). 4.
Page 41: Remove A Rear Drive Cage
Remove a rear drive cage WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them. CAUTION: To prevent damage to electrical components, take the appropriate anti-static precautions before beginning any installation, removal, or replacement procedure.
Page 42 • Two-bay SFF hot-plug rear drive cage removal • Six-bay SFF NVMe drive cage removal Removal and replacement procedures...
Page 43: Remove The Pcie Riser Cage
• Six-bay SFF rear drive cage (SAS or SATA) To replace the component, reverse the removal procedure. Remove the PCIe riser cage WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.
Page 44: Open The Cable Management Holder
Procedure 1. Power down the system (Power down the system). 2. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the system. 3. Remove the system from the rack (Remove the system from the rack). 4.
Page 45: Remove The Hpe Smart Storage Battery
Remove the HPE Smart Storage Battery NOTE: System ROM and firmware messages might display "energy pack" in place of "Smart Storage Battery." Energy pack refers to both HPE Smart Storage batteries and HPE Smart Storage Hybrid capacitors. Procedure 1. Power down the system (Power down the system).
Page 46: Remove The Air Baffle
5. Open the cable management holder, and then remove the cables from the cable management holder (Open the cable management holder). 6. Remove the HPE Smart Storage Battery if it is installed on the air baffle (Remove the HPE Smart Storage Battery). 7. Remove the air baffle.
Page 47: Removing And Replacing A Drive Blank
Removing and replacing a drive blank Removing and replacing a drive blank from the front drive cage CAUTION: Do not operate the system with any of the front or rear drive cage bays empty. To maintain proper airflow and sufficient cooling, all drive bays in the front and rear cage must have a drive or a drive blank. Procedure 1.
Page 48: Removing And Replacing A Drive Blank From The Rear Drive Cage
To replace the SFF drive blank, while pressing the release latch, slide the component into the bay until it is fully seated. Removing and replacing a drive blank from the rear drive cage CAUTION: Do not operate the system with any of the rear drive bays empty. To maintain proper airflow and sufficient cooling in the rear drive cage, all drive bays in this cage must have a drive or a drive blank.
Page 49: Removing And Replacing Drives
To replace the SFF drive blank, while pressing the release latch, slide the component into the bay until it is fully seated. Removing and replacing drives Depending on the configuration, this system supports SAS, SATA, NVMe, and uFF drives. When removing and replacing drives, observe the following general guidelines.
Page 50 If removing a drive from the front drive cage and the security bezel is installed, remove the bezel (Remove the • bezel). • If removing a drive from the internal drive cage, extend the front and internal drive cages out of the chassis (Extend the front drive cages out of the chassis).
Page 51 a. Determine the status of the drive from the NVMe LEDs (NVMe drive components and LEDs). b. Press the power button. The Do Not Remove button illuminates and flashes. c. When the Do Not Remove button stops flashing and the icon on the button is no longer illuminated, press the Do Not Remove button to release the release lever.
Page 52: Removing And Replacing An M.2 Ssd
To replace the component, reverse the removal procedure. Removing and replacing an M.2 SSD Procedure 1. Power down the system (Power down the system). 2. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the system. 3.
Page 53 • Remove the M.2 enablement board from the PCI riser cage. 9. Remove the M.2 SSD. To replace the component, reverse the removal procedure. Removal and replacement procedures...
Page 54: Removing And Replacing An M.2 Enablement Board
Removing and replacing an M.2 enablement board WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them. CAUTION: To prevent damage to electrical components, take the appropriate anti-static precautions before beginning any installation, removal, or replacement procedure.
Page 55: Removing And Replacing A Power Supply Blank
• Enablement board removal from the PCI riser cage To replace the component, reverse the procedure. Removing and replacing a power supply blank Prerequisites Before you perform this procedure, make sure that you have the components included with the hardware kit. Procedure 1.
Page 56: Removing And Replacing A Power Supply
5. Access the rear of the system. 6. Remove the power supply blank. To replace the component, reverse the removal procedure. Removing and replacing a power supply WARNING: To reduce the risk of electric shock or damage to the equipment: •...
Page 57 Procedure 1. If the system is using a single power supply only, remove all power from the system: a. Back up all system data. b. Power down the system (Power down the system). c. Disconnect all peripheral cables from the system. 2.
Page 58 b. Remove the power supply. 4. For a DC power supply, do the following: a. To access the ground cable screw, slide the power supply out of the bay. b. Detach the ground (earthed) cable from the power supply. Removal and replacement procedures...
Page 59 c. Remove the terminal block connector from the power supply. d. Remove the power supply. Removal and replacement procedures...
Page 60: Removing And Replacing The Air Baffle
5. Open the cable management holder, and then remove the cables from the cable management holder (Open the cable management holder). 6. Remove the HPE Smart Storage Battery if it is installed on the air baffle (Remove the HPE Smart Storage Battery). 7. Remove the air baffle.
Page 61: Removing And Replacing A Fan
To replace the component, reverse the removal procedure. Removing and replacing a fan Procedure 1. Power down the system (Power down the system). 2. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the system. 3.
Page 62: Removing And Replacing A Rear Nvme Drive Cage Fan
a. Disconnect each power cord from the power source. b. Disconnect each power cord from the system. 3. Remove the system from the rack (Remove the system from the rack). 4. Place the system on a flat, level surface. 5. Remove the access panel (Remove the access panel). 6.
Page 63: Removing And Replacing A Dimm
6. Remove the air baffle on the rear of the NVMe drive cage (Removing and replacing a rear NVMe drive cage air baffle). 7. Remove the fan. To replace the component, reverse the removal procedure. Removing and replacing a DIMM WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.
Page 64: Removing And Replacing An Hpe Persistent Memory Module
Removing and replacing an HPE Persistent Memory module For specific population and configuration information, see the memory population guidelines on the Hewlett Packard Enterprise website (http://www.hpe.com/docs/memory-population-rules). To identify the HPE Persistent Memory modules installed in the system, see HPE Persistent Memory module label identification. Procedure Observe the following alerts: CAUTION: Electrostatic discharge can damage electronic components.
Page 65: Hpe Persistent Memory Module-Processor Compatibility
Install the new HPE Persistent Memory module, and review the persistent memory configuration of the system. For more information, see Configuring the system for HPE Persistent Memory. 10. If you are relocating the HPE Persistent Memory module to or from another system, see the HPE Persistent Memory module relocation guidelines.
Page 66 When reinstalling HPE Persistent Memory modules after replacing the system system board. IMPORTANT: When data must be preserved, Hewlett Packard Enterprise strongly recommends that you perform a manual backup of all user data on the HPE Persistent Memory modules before changing the goal configuration or performing relocation procedures.
Page 67: Hpe Persistent Memory Module Sanitization
Requirements for relocating HPE Persistent Memory modules or a set of HPE Persistent Memory modules when the data does not have to be preserved • Move the HPE Persistent Memory modules to the new location and sanitize all HPE Persistent Memory modules after installing them to the new location. •...
Page 68 CAUTION: Heatsink screws must be tightened and loosened in sequence. Do not overtighten the screws as this can damage the system board, connectors, or screws. IMPORTANT: Existing HPE ProLiant and HPE Synergy Gen10 server products containing first-generation Intel Xeon Scalable processors may not be upgraded to second-generation Intel Xeon Scalable processors at this time.
Page 69: Removing And Replacing An Hpe Infiniband Hdr/Ethernet 200Gb 1-Port 940Qsfp56 X16 Adapter
Install the dust cover. To replace the component, reverse the removal procedure. Removing and replacing an HPE InfiniBand HDR/Ethernet 200Gb 1- port 940QSFP56 x16 adapter WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.
Page 70 Remove the system from the rack (Remove the system from the rack). Place the system on a flat, level surface. Remove the access panel (Remove the access panel). Remove the auxiliary card. Disconnect any cables that are connected to the auxiliary card. If you are removing an adapter installed in the PCI riser cage, remove the riser cage.
Page 71: Removing And Replacing An Expansion Board Or Type -P Controller
• Adapter removal from the PCI riser cage • Adapter removal from an onboard expansion slot 10. Disconnect the cables from the adapter. Example To replace the component, reverse the procedure. Removing and replacing an expansion board or type -p controller WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.
Page 72 Procedure 1. Power down the system (Power down the system). 2. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the system. 3. Remove the system from the rack (Remove the system from the rack). 4.
Page 73: Hpe Smart Storage Battery
6. Extend the front drive cages out of the chassis (Extend the front drive cages out of the chassis). 7. Open the cable management holder (Open the cable management holder). 8. Disconnect the HPE Smart Storage Battery cable from the system board, and then release the cable from the air baffle clips.
Page 74: Removing And Replacing A Type -A Storage Controller
9. Remove the HPE Smart Storage Battery. To replace the component, reverse the removal procedure. Removing and replacing a type -a storage controller WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.
Page 75: Removing And Replacing The Two-Slot Pcie Riser Board
Procedure 1. Power down the system (Power down the system). 2. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the system. 3. Remove the system from the rack (Remove the system from the rack). 4.
Page 76: Removing And Replacing The Power Pass-Through Board
Prerequisites Before you perform this procedure, make sure that you have the components included with the hardware kit. Procedure 1. Power down the system (Power down the system). 2. Remove all power: a. Disconnect each power cord from the power source. b.
Page 77: Removing And Replacing The System Battery
a. Disconnect each power cord from the power source. b. Disconnect each power cord from the system. 3. Remove the system from the rack (Remove the system from the rack). 4. Place the system on a flat, level surface. 5. Remove the access panel (Remove the access panel). 6.
Page 78: Removing And Replacing Drive Backplanes
Procedure 1. Power down the system. 2. Remove the system from the rack. 3. Place the system on a flat, level surface. 4. Identify the battery location (System board components). 5. To remove the system battery from its socket, slightly push the metal tab, and then pry it gently from the socket. 6.
Page 79 a. Disconnect each power cord from the power source. b. Disconnect each power cord from the system. 3. Remove the system from the rack (Remove the system from the rack). 4. Place the system on a flat, level surface. 5. Pull down the front drive cage release latches and use them to completely extend the front drive cages from the chassis (Extend the front drive cages out of the chassis).
Page 80: Removing And Replacing The Internal Lff Drive Cage Backplane
To replace the component, reverse the removal procedure. Removing and replacing the internal LFF drive cage backplane WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them. CAUTION: To prevent damage to electrical components, take the appropriate anti-static precautions before beginning any installation, removal, or replacement procedure.
Page 81 7. Disconnect all cables connected to the drive backplane. 8. Release the front bracket of the internal drive cage cable track from the chassis. Removal and replacement procedures...
Page 82: Removing And Replacing The Front Sff Drive Cage Backplane
9. Remove the drive backplane. To replace the component, reverse the removal procedure. Removing and replacing the front SFF drive cage backplane WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.
Page 83 Procedure 1. Power down the system (Power down the system). 2. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the system. 3. Remove the system from the rack (Remove the system from the rack). 4.
Page 84: Removing And Replacing The Internal Sff Drive Cage Backplane
9. Remove the drive backplane. To replace the component, reverse the removal procedure. Removing and replacing the internal SFF drive cage backplane WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.
Page 85 Procedure Power down the system (Power down the system). Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the system. Remove the system from the rack (Remove the system from the rack). Place the system on a flat, level surface.
Page 86 Disconnect all cables connected to the drive backplane. 10. Remove the drive backplane. Removal and replacement procedures...
Page 87: Removing The Four-Bay Lff Rear Drive Cage Backplane
To replace the component, reverse the removal procedure. Removing the four-bay LFF rear drive cage backplane WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them. CAUTION: To prevent damage to electrical components, take the appropriate anti-static precautions before beginning any installation, removal, or replacement procedure.
Page 88: Removing And Replacing The Two-Bay Sff Rear Drive Cage Backplane
a. To detach the rear drive cage from system board, loosen the captive screws. b. To detach the drive cage from the rear panel, loosen the thumbscrews. c. Grasp and lift the rear drive cage out of the chassis. 8. Remove the drive backplane. To replace the component, reverse the removal procedure.
Page 89 Procedure 1. Power down the system (Power down the system). 2. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the system. 3. Remove the system from the rack (Remove the system from the rack). 4.
Page 90: Removing And Replacing The Six-Bay Sff Rear Drive Cage Backplane (Sas Or Sata)
To replace the component, reverse the removal procedure. Removing and replacing the six-bay SFF rear drive cage backplane (SAS or SATA) Before you perform this procedure, make sure that you have the components included with the hardware kit. WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives, power supplies, and internal system components to cool before touching them.
Page 91: Removing And Replacing The Six-Bay Sff Nvme Rear Drive Cage Backplane
8. Remove the drive backplane. To replace the component, reverse the removal procedure. Removing and replacing the six-bay SFF NVMe rear drive cage backplane WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.
Page 92 Procedure 1. Power down the system (Power down the system). 2. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the system. 3. Remove the system from the rack (Remove the system from the rack). 4.
Page 93: Removing And Replacing The Lff Drive Cable Track Assemblies
Removing and replacing the LFF drive cable track assemblies The Mini SAS and power cables used in the 24-bay LFF front drive cages are enclosed in two plastic cable track assemblies. The top cable track connects to the front LFF drive cage backplane; the bottom cable track connects to the internal LFF drive cage backplane.
Page 94 b. Loosen the internal LFF drive cage cable track thumbscrew, and then release the bracket from the chassis. 10. Remove the front LFF drive cage cable track assembly: a. Remove the backplane cable guard. Removal and replacement procedures...
Page 95 b. Disconnect all cables connected to the drive backplane. c. Release the front LFF drive cage cable track rail from the side of the chassis. Removal and replacement procedures...
Page 96 d. Remove the screws from the front LFF drive cage rails. e. Slide the internal LFF drive cage forward until both drive cages are extended out of the front chassis. Removal and replacement procedures...
Page 97 f. Remove the front LFF drive cage cable track assembly. 11. Remove the internal LFF drive cage cable track assembly: a. Remove the front LFF drive cage cable track assembly. b. Remove the air blocker. Removal and replacement procedures...
Page 98 c. Disconnect all cables connected to the drive backplane. d. Release the front bracket of the internal LFF drive cage cable track from the chassis. Removal and replacement procedures...
Page 99: Removing And Replacing The Sff Drive Cable Track Assemblies
e. Remove the internal LFF drive cage cable track assembly. To replace the component, reverse the removal procedure. Removing and replacing the SFF drive cable track assemblies The Mini SAS and power cables used in the 48-bay SFF front drive cages are enclosed in two plastic cable track assemblies.
Page 100 Prerequisites Before you perform this procedure, make sure that you have the components included with the hardware kit. Procedure Power down the system (Power down the system). Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the system. Remove the system from the rack (Remove the system from the rack).
Page 101 b. Loosen the internal SFF drive cage cable track thumbscrew, and then release the bracket from the chassis. 10. Remove the front SFF drive cage cable track assembly: a. Remove the drive cage top cover. Removal and replacement procedures...
Page 102 b. Remove the backplane cable guard. c. Disconnect the front SFF drive cage Mini SAS and power cables. Removal and replacement procedures...
Page 103 d. Release the front SFF drive cage cable track rail from the side of the chassis. e. Slide the internal SFF drive cage forward until both front drive cages are extended out of the front chassis. Removal and replacement procedures...
Page 104 f. Remove the front SFF drive cage cable track assembly. 11. Remove the internal SFF drive cage cable track assembly: a. Remove the front SFF drive cage cable track assembly. b. Remove the drive cage top cover. Removal and replacement procedures...
Page 105 c. Remove the air blocker. d. Remove the backplane cable guard. Removal and replacement procedures...
Page 106 e. Disconnect all cables connected to the drive backplane. f. Release the front bracket of the internal SFF drive cage cable track from the chassis. Removal and replacement procedures...
Page 107: Removing And Replacing The Front I/O Board
g. Remove the internal SFF drive cage cable track assembly. To replace the component, reverse the removal procedure. Removing and replacing the front I/O board CAUTION: To prevent damage to electrical components, take the appropriate anti-static precautions before beginning any installation, removal, or replacement procedure. Improper grounding can cause electrostatic discharge.
Page 108 Procedure 1. Power down the system (Power down the system). 2. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the system. 3. Remove the system from the rack (Remove the system from the rack). 4.
Page 109: Removing And Replacing The Cable Management Holder
To replace the component, reverse the removal procedure. Removing and replacing the cable management holder WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them. CAUTION: To prevent damage to electrical components, take the appropriate anti-static precautions before beginning any installation, removal, or replacement procedure.
Page 110: Removing And Replacing The Air Blocker For The Onboard Pcie Expansion Slots 5-7
To replace the component, reverse the removal procedure. Removing and replacing the air blocker for the onboard PCIe expansion slots 5–7 CAUTION: To prevent damage to electrical components, take the appropriate anti-static precautions before beginning any installation, removal, or replacement procedure. Improper grounding can cause electrostatic discharge.
Page 111: Removing And Replacing The Air Blocker For The Internal Drive Cage Backplane
To replace the component, reverse the removal procedure. Removing and replacing the air blocker for the internal drive cage backplane WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them. CAUTION: To prevent damage to electrical components, take the appropriate anti-static precautions before beginning any installation, removal, or replacement procedure.
Page 112: Removing And Replacing The Chassis Retention Bracket
• LFF chassis • SFF chassis To replace the component, reverse the removal procedure. Removing and replacing the chassis retention bracket CAUTION: To prevent damage to electrical components, take the appropriate anti-static precautions before beginning any installation, removal, or replacement procedure. Improper grounding can cause electrostatic discharge.
Page 113: Removing And Replacing The System Board
Prerequisites Before you perform this procedure, make sure that you have the components included with the hardware kit. If HPE Persistent Memory modules are installed in the system and are encrypted with local key management, do one of the following: •...
Page 114 12. Remove the HPE Persistent Memory modules installed on the system board (Removing and replacing an HPE Persistent Memory module). Be sure to note the DIMM slot locations in which each HPE Persistent Memory module is installed. These components must be installed in the same locations on the new system board.
Page 115: Re-Entering The Server Serial Number And Product Id
21. Tighten the thumbscrew in the center of the system board. 22. Install all components removed from the failed system board. Be sure to install the DIMMs and HPE Persistent Memory modules in the same DIMM slots as the failed system board.
Page 116: Hpe Trusted Platform Module 2.0 Gen10 Option
HPE Trusted Platform Module 2.0 Gen10 Option The HPE Trusted Platform Module 2.0 Gen10 Option is not a customer-removable part. CAUTION: If the TPM is removed from the original system and powered up on a different system, data stored in the TPM including keys will be erased.
Page 117: Cabling
Front and internal drive cage cabling • Front drive cage P1 and internal drive cage P1 connected to P1 and P2 on an HPE Smart Array E208i-a SR Gen10 controller or an HPE Smart Array P408i-a SR Gen10 controller installed on the system board...
Page 118 • Unused front drive cage P2 cable folded and stored in the narrow slot of the cable guard • Unused internal drive cage P2 cable folded and stored in the wider slot of the cable guard Cabling...
Page 119: Internal Drive Cage Cabling
Unused P3 cable (not routed through either slot on the cable guard) Internal drive cage cabling • Internal drive cage P1 and P2 connected to P3 and P4 on an HPE Smart Array P816i-a SR Gen10 controller installed on the system board Cabling...
Page 120 Unused P3 cable (not routed through either slot on the cable guard) • Internal drive cage P1 and P2 connected to P1 and P2 on a PCIe card in slot 1 Cabling...
Page 121 Unused P3 cable (not routed through either slot on the cable guard) • Internal drive cage P1 and P2 connected to P1 and P2 on a PCIe card in slot 5 Cabling...
Page 122 Unused P3 cable (not routed through either slot on the cable guard) • Internal drive cage P1 and P2 connected to P1 and P2 on a PCIe card located in slot 3 or 4 in riser Cabling...
Page 123 Unused P3 cable (not routed through either slot on the cable guard) • Internal drive cage P3 connected to rear LFF drive cage Cabling...
Page 124: Rear Lff Drive Cage Cabling
• Internal drive cage P3 connected to the rear SFF drive cage Rear LFF drive cage cabling • Rear LFF drive cage connected to system board Cabling...
Page 125: Rear Sff Drive Cage Cabling
• Rear LFF drive cage connected to PCIe card in slot 1 or 2 Rear SFF drive cage cabling • Rear SFF drive cage connected to the system board Cabling...
Page 126: Rear Six-Bay Sff Drive Cage Cabling (Sas, Sata)
• Rear SFF drive cage connected to PCIe card in riser slot 4 Rear six-bay SFF drive cage cabling (SAS, SATA) Rear six-bay SFF drive cage connected to PCIe card in riser slot 2 Cabling...
Page 127: Nvme Rear Drive Cage Cabling
NVMe rear drive cage cabling The six-bay SFF NVMe rear drive cage comes with preinstalled cabling. Connectors on the cables will connect to corresponding connectors on an NVMe pass-through assembly installed in slot 2, slot 6, or slots 2 and 6. •...
Page 128: M.2 Ssd Enablement Option Cabling
• NVMe rear drive cage cabling to pass-through boards in slots 2 and 6 ◦ NVMe P1 to pass-through P1 in slot 6 ◦ NVMe P2 to pass-through P2 in slot 2 ◦ NVMe P3 to pass-through P3 in slot 2 M.2 SSD Enablement option cabling The M.2 SSD Enablement option is supported in the following slots: •...
Page 129 • M.2 SSD cabling from the onboard PCIe x16 expansion slot 1 Item Description M.2 SSD 1 SATA cable M.2 SSD 2 SATA cable • M.2 SSD cabling from the onboard PCIe x24 expansion slot 2 Item Description M.2 SSD 1 SATA cable M.2 SSD 2 SATA cable •...
Page 130: Hpe Smart Array P824I-P Mr Gen10 Cabling
M.2 SSD 2 SATA cable HPE Smart Array P824i-p MR Gen10 cabling HPE Smart Array P824i-p MR Gen10 controller connected to pass-through board installed on the system board IMPORTANT: Hewlett Packard Enterprise supports only one HPE Smart Array P824i-p MR Gen10 controller to be installed in either slot 3 or 4.
Page 131: Hpe Smart Storage Battery Cabling
HPE Smart Storage Battery cabling iLO ports to network cabling Connecting multiple systems to the network using the iLO management ports The arrow indicates the connection to the network. Cabling...
Page 132: Fan Assembly Cabling
Fan assembly cabling Item Description Fan assembly power cable Fan assembly signal cable Cabling...
Page 133: Front Panel Cabling
Front panel cabling Item Description Front I/O cable Front USB 2.0 cable Cabling...
Page 134: Diagnostic Tools
Product QuickSpecs For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the Hewlett Packard Enterprise website (https://www.hpe.com/info/qs). UEFI System Utilities The UEFI System Utilities is embedded in the system ROM. Its features enable you to perform a wide range of configuration activities, including: •...
Page 135: Secure Boot
Operating systems must support Secure Boot and have an EFI boot loader signed with one of the authorized keys to boot. For more information about supported operating systems, see https://www.hpe.com/servers/ossupport. You can customize the certificates embedded in the UEFI BIOS by adding or removing your own certificates, either from a management console directly attached to the server, or by remotely connecting to the server using the iLO Remote Console.
Page 136: Intelligent Provisioning
Intelligent Provisioning simplifies server setup, providing a reliable and consistent way to deploy servers. Intelligent Provisioning 3.30 and later includes HPE Rapid Setup Software. When you launch F10 mode from the POST screen, you are prompted to select whether you want to enter the Intelligent Provisioning or HPE Rapid Setup Software mode.
Page 137: Hpe Insight Remote Support
Hewlett Packard Enterprise strongly recommends that you register your device for remote support to enable enhanced delivery of your Hewlett Packard Enterprise warranty, HPE support services, or Hewlett Packard Enterprise contractual support agreement. Insight Remote Support supplements your monitoring continuously to ensure maximum system availability by providing intelligent event diagnosis, and automatic, secure submission of hardware event notifications to Hewlett Packard Enterprise, which will initiate a fast and accurate resolution, based on your product’s service level.
Page 138: External Usb Functionality
HPE Smart Storage Administrator HPE SSA is the main tool for configuring arrays on HPE Smart Array SR controllers. It exists in three interface formats: the HPE SSA GUI, the HPE SSA CLI, and HPE SSA Scripting. All formats provide support for configuration tasks. Some of the advanced tasks are available in only one format.
Page 139: Hpe Infosight For Servers
For more information about the MR Storage Administrator, see MR Storage Administrator User Guide on the Hewlett Packard Enterprise website (https://www.hpe.com/info/P824i-pdocs). HPE InfoSight for servers The HPE InfoSight portal is a secure web interface hosted by HPE that allows you to monitor supported devices through a graphical interface. HPE InfoSight for servers: •...
Page 140: Troubleshooting
Error Message Guide for HPE ProLiant Gen10 servers and HPE Synergy provides a list of error messages and information to assist with interpreting and resolving error messages. • Error Message Guide for HPE ProLiant Gen10 Plus servers and HPE Synergy provides a list of error messages and information to assist with interpreting and resolving error messages. •...
Page 141: Component Identification
Component identification Front panel components 12LFF dual cage configuration Item Description LFF hot-plug drives USB 2.0 port iLO Service Port 24SFF dual cage configuration Item Description SFF hot-plug drives USB 2.0 port iLO Service Port Component identification...
Page 142: Rear Panel Components
Rear panel components Rear panel with the 4LFF hot-plug rear drive cage option Item Description PCIe3 x16 slot 7 for low-profile, standup expansion board PCIe3 x24 slot 6 for low-profile, standup expansion board PCIe3 x8 slot 5 for low-profile, standup expansion board Low-profile LFF hot-plug drives PCIe3 x24 slot 2 for low-profile, standup expansion board or riser cage options PCIe3 x16 slot 1 for low-profile, standup expansion board...
Page 143 Item Description PCIe3 x16 slot 7 for low-profile, standup expansion board PCIe3 x24 slot 6 for low-profile, standup expansion board PCIe3 x8 slot 5 for low-profile, standup expansion board SFF/uFF hot-plug drives PCIe3 x16 slot 3 for full-height riser cage PCIe3 x8 slot 4 for full-height riser cage PCIe3 x24 slot 2 for low-profile, standup expansion board or riser cage options PCIe3 x16 slot 1 for low-profile, standup expansion board...
Page 144 Item Description Hot-plug power supply (bay 1) Power supply blank (bay 2) Video connector NIC port 2 NIC port 1 USB 3.0 ports iLO Management port 2 UID LED iLO Management port 1 The PCIe3 expansion slots 5-7 are associated with processor 2. The PCIe3 expansion slots 1-4 are associated with processor 1.
Page 145: Rear Panel Leds
The PCIe3 expansion slots 5-7 are associated with processor 2. The PCIe3 expansion slots 1-4 are associated with processor 1. Rear panel LEDs Item Description Status iLO port 1 link LED Green = Network link Off = No network link iLO port 1 activity LED Solid green = Link to network Flashing green = Network active...
Page 146: System Board Components
Item Description Status NIC port 1 activity LED Solid green = Link to network Flashing green = Network active Off = No network activity NIC port 2 link LED Green = Network link Off = No network link NIC port 2 activity LED Solid green = Link to network Flashing green = Network active Off = No network activity...
Page 147: Dimm Slot Locations
Item Description PCIe3 x16 slot 1 for low-profile, standup expansion board or riser cage options microSD card slot PCIe3 x24 slot 2 for low-profile, standup expansion board, riser cage option, or NVMe pass-through board TPM 2.0 connector Flexible Smart Array Controller slot PCIe3 x8 slot 5 for low-profile, standup expansion board System maintenance switch PCIe3 x24 slot 6 for low-profile, standup expansion board, riser cage options, or NVMe pass-through board...
Page 148: Dimm Label Identification
The arrow points to the front of the system. DIMM label identification To determine DIMM characteristics, see the label attached to the DIMM. The information in this section helps you to use the label to locate specific information about the DIMM. Component identification...
Page 149 DIMM type R = RDIMM (registered) L = LRDIMM (load reduced) E = Unbuffered ECC (UDIMM) For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the Hewlett Packard Enterprise website (http://www.hpe.com/info/qs). Component identification...
Page 150: Hpe Persistent Memory Module Label Identification
256 GB 512 GB QR code Includes part number and serial number For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the Hewlett Packard Enterprise website (https://www.hpe.com/support/persistentmemoryQS). System maintenance switch descriptions Position Default Function Off = iLO 5 security is enabled.
Page 151: Nmi Functionality
Before changing the boot mode to Legacy BIOS Mode, you must first disable the HPE Smart Array S100i Controller. NOTE: When you use the software to update, maintain, or monitor the HPE Apollo 4200 Gen10 system, you will see HPE ProLiant XL420 Gen10 Server as the product name in the interface.
Page 152: Front Panel Leds And Buttons
To force the system to initiate the NMI handler and generate a crash dump log, do one of the following: • Use the iLO Virtual NMI feature. • Short the NMI header. For more information, see the Hewlett Packard Enterprise website (http://www.hpe.com/support/ilo-docs). Front panel LEDs and buttons Component identification...
Page 153 Item Description Status Power On/Standby button and • Solid green = System on system power LED • Flashing green (1 flash per second) = Performing power on sequence • Solid amber = System in standby • Off = No power present UID button/LED •...
Page 154: Uid Button Functionality
The UID button can be used to display the Server Health Summary when the system will not power on. For more information, see the latest HPE iLO 5 User Guide on the Hewlett Packard Enterprise website. Front panel LED power fault codes The following table provides a list of power fault codes, and the subsystems that are affected.
Page 155 2SFF hot-plug rear drive numbering The drive numbering for the 2SFF rear drive cage varies depending on where it is connected. Item Drive numbering Internal drive cage 49, 51 HPE Smart Storage 49, 50 S100i SR Gen10 controller (RAID) HPE Smart Storage 1, 3...
Page 156: Drive Leds
Item Drive numbering Internal drive cage 49, 50, 51, 52 HPE Smart Storage 49, 149, 50, 150 S100i SR Gen10 controller (RAID) HPE Smart Storage 1, 2, 3, 4 S100i SR Gen10 controller (HBA mode) Directly attached to 49, 149, 50, 150...
Page 157: Sff Drive Components And Leds
Item Status Definition Fault Solid amber The drive has failed. \Locate Solid blue The drive is operating normally and being identified by a management application. Flashing amber/blue The drive has failed, or a predictive failure alert has been received for this drive;...
Page 158: Nvme Drive Components And Leds
Item Description Status Locate LED Solid blue = The drive is being identified by a host application. Flashing blue = The drive carrier firmware is being updated or requires an update. Activity ring LED Rotating green = Drive activity Off = No drive activity Drive status LED Solid green = The drive is a member of one or more logical drives.
Page 159 Item Description Release lever Activity ring Do Not Remove LED Request to Remove NVMe Drive button Do not remove an NVMe SSD from the drive bay while the Do Not Remove button LED is flashing. The Do Not Remove button LED flashes to indicate the device is still in use. Removal of the NVMe SSD before the device has completed and ceased signal/traffic flow can cause loss of data.
Page 160: Uff Drive Components And Leds
Item Status Definition The drive is doing one of the following: Flashing green • Rebuilding • Performing a RAID migration • Performing a stripe size migration • Performing a capacity expansion • Performing a logical drive extension • Erasing Flashing amber/ The drive is a member of one or more logical drives and predicts the drive will fail.
Page 161 Item Description Status Locate • Off—Normal • Solid blue—The drive is being identified by a host application • Flashing blue—The drive firmware is being updated or requires an update uFF drive ejection latch Removes the uFF drive when released Do not remove LED •...
Page 162: Drive Cage Identification
Drive cage identification Item Description Rear drive cage (LFF, SFF, NVMe, or uFF) Internal drive cage Front drive cage Drive cage backplane identification 4LFF rear drive cage backplane Item Description x4 Mini SAS connector Power input connector Component identification...
Page 163 2SFF rear drive cage backplane Item Description x4 Mini SAS connector Power input connector Six-bay SFF rear drive cage backplane (SAS, SATA) Item Description P2 connector P1 connector Power input connector Component identification...
Page 164 Six-bay SFF NVMe rear drive cage backplane Item Description Fan connectors Power cable connector Backplane sideband cable connector NVMe port 1 connector NVMe port 2 connector NVMe port 3 connector Front and internal LFF drive cage backplane Item Front drive cage backplane Internal drive cage backplane P1 connector P1 connector...
Page 165: M.2 Ssd Slot Numbering
Front and internal SFF drive cage backplane Item Front drive cage backplane Internal drive cage backplane P3 connector (reserved) P3 connector P1 connector P1 connector P2 connector P2 connector M.2 SSD slot numbering Item Description M.2 slot 1, port 1i M.2 slot 2, port 2i Component identification...
Page 166: Hpe Smart Array P824I-P Mr Gen10 Controller
HPE Smart Array P824i-p MR Gen10 Controller Components Item Description Internal SAS port 1i Internal SAS port 2i Internal SAS port 3i Internal SAS port 4i Controller backup power cable connector Internal SAS port 5i Internal SAS port 6i Component identification...
Page 167: Hpe Infiniband Hdr/Ethernet 940Qsfp 56X16 Adapter Leds
HPE InfiniBand HDR/Ethernet 940QSFP 56x16 adapter LEDs Link LED status Description A link has not been established. Solid amber Active physical link exists Blinking amber 4 Hz blinking amber indicates a problem with the physical link. Solid green A valid logical (data activity) link exists with no active traffic.
Page 168: Fan Locations
Fan locations Fan numbering System fan numbering NVMe rear drive cage fan numbering Component identification...
Page 169 Component identification...
Page 170: Specifications
40°C to 45°C (104°F to 113°F) at sea level with an altitude derating of 1.0°C per every 125 m (1.8°F per every 410 ft) above 900 m (2,953 ft) to a maximum of 3,050 m (10,000 ft). The approved hardware configurations for this system are listed on the Hewlett Packard Enterprise website (http:// www.hpe.com/servers/ASHRAE). Mechanical specifications Specification...
Page 171: Power Supply Specifications
• HPE 800 W Flex Slot Titanium Hot-plug power supply (PN 866793-001) • HPE 800 W Flex Slot -48 V DC Hot-plug power supply (PN 866728-001) • HPE 800 W Flex Slot Universal Hot-plug power supply (PN 866727-001) •...
Page 172: Hot-Plug Power Supply Calculations
Hot-plug power supply calculations For hot-plug power supply specifications and calculators to determine electrical and heat loading for the system, see the Hewlett Packard Enterprise Power Advisor website (http://www.hpe.com/info/poweradvisor/online ). Specifications...
Page 173: Support And Other Resources
Support and other resources Accessing Hewlett Packard Enterprise Support • For live assistance, go to the Contact Hewlett Packard Enterprise Worldwide website: https://www.hpe.com/info/assistance • To access documentation and support services, go to the Hewlett Packard Enterprise Support Center website: https://www.hpe.com/support/hpesc Information to collect •...
Page 174: Customer Self Repair
IMPORTANT: Access to some updates might require product entitlement when accessed through the Hewlett Packard Enterprise Support Center. You must have an HPE Passport set up with relevant entitlements. Customer self repair Hewlett Packard Enterprise customer self repair (CSR) programs allow you to repair your product. If a CSR part needs to be replaced, it will be shipped directly to you so that you can install it at your convenience.
Page 175: Regulatory Information
Hewlett Packard Enterprise is committed to providing documentation that meets your needs. To help us improve the documentation, send any errors, suggestions, or comments to Documentation Feedback (docsfeedback@hpe.com). When submitting your feedback, include the document title, part number, edition, and publication date located on the front cover of the document.

HPE ProLiant DX4200 Gen10 Maintenance And Service Manual

Customer Self Repair

Illustrated Parts Catalog

Removal and Replacement Procedures

Cabling

Diagnostic Tools

Troubleshooting

Component Identification

Specifications

Support and Other Resources

Quick Links

Related Manuals for HPE ProLiant DX4200 Gen10

Summary of Contents for HPE ProLiant DX4200 Gen10

Table of Contents