BluStream Multicast ACM200 User Manual
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BluStream Multicast ACM200 User Manual

Advanced control module
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Blustream Multicast ACM200 / ACM210
Advanced Control Module
User Manual
Revision 1.3 - August 2023
M U L T I C A S T

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  • Page 1 IO LEVEL RS-232 NORMAL RESET 5V 12V VIDEO LAN (PoE) CONTROL LAN IR CTRL 5V 12V Blustream Multicast ACM200 / ACM210 Advanced Control Module User Manual Revision 1.3 - August 2023 M U L T I C A S T...

  • Page 2: Table Of Contents

    Web-GUI - Update Firmware 37 - 39 Web-GUI - Update Admin Password RS-232 Serial Routing Specifications, Package Contents & Maintenance Blustream IR, RS-232 & Telnet Commands 42 - 48 Troubleshooting Computer Settings - enabling TFTP & Telnet 50 - 53...

  • Page 3: Introduction

    Please read and understand the instructions in this manual and ensure that the network switch is configured correctly prior to connecting any Blustream Multicast products. Failure to do so will result in problems with configuration of the system and video performance.

  • Page 4: Panel Descriptions - Acm200 / Acm210

    IR Ctrl. Video LAN (PoE) - connect to the network switch that Power LED indicator the Blustream Multicast components are connected Power port – use 12V 1A DC adaptor (sold separately) if not using a PoE network switch. www.blustream.co.uk / www.blustream.com.au / www.blustream-us.com...

  • Page 5: Control Ports

    IR port) is correctly selected to the specification of the IR line input from the control system. TCP/IP: The Blustream ACM can be controlled via TCP/IP. For the full list of protocols please see the separate ‘API Commands’ document which can be downloaded from the Blustream website. A ‘straight-through’ RJ45 patch lead should be used when connected to a network switch.
  • Page 6 RS-232 or TCP/IP control. Blustream have created 16x input & 16x output IR commands allowing source selection of up to 16x Multicast Transmitters on up to 16x Multicast Receivers. For systems larger than 16x source devices, RS-232 or TCP/IP control will be required.
  • Page 7 The ACM acts as a bridge between the control network and video network to ensure that the data travelling between the two networks are not mixed. The ACM must be connected via CAT cable in accordance with typical networking requirements. VOut contact support@blustream.co.uk / support@blustream.com.au / support@blustream-us.com...
  • Page 8 ACM unit. Please ensure the new password is noted down and kept for future reference. Once the new password has been created, the ACM will require this once further to log-into the administration menu of the unit. www.blustream.co.uk / www.blustream.com.au / www.blustream-us.com...
  • Page 9 Click 'Next' to continue set-up: If at this point the chosen Network hardware is not configured for use with a Blustream Multicast system, click on the hyperlink 'network switch setup guides' to navigate to a centralised webpage containing common Network Switch Guides.
  • Page 10 The options here are: 0-75 Products 75+ Products This setting can be adjusted in the future should the system size increase. Click on the relevant button to select the system size: www.blustream.co.uk / www.blustream.com.au / www.blustream-us.com...
  • Page 11 HDCP Mode: Blustream Multicast Receivers will automatically add HDCP onto the outgoing stream (regardless of whether the source device has HDCP encoded onto its outgoing stream). The HDCP Mode selection buttons allow for HDCP to be forced or follow a common compliance.
  • Page 12 Once the set-up method to configure the system has been chosen, hit the 'Start Scan' button. The ACM will search for new Blustream Multicast units on the network, and will continue to search for new devices until such time as:...
  • Page 13 Basic help with EDID selection can be obtained by clicking the button marked 'EDID Help'. Please note, the default EDID for Blustream equipment is: 1080p, 2ch audio. 3. View (transmitters only) - opens the following pop-up: This pop-up shows an image preview of the media currently being accepted by the Transmitter unit for naming purposes.
  • Page 14 Video Walls (not available for IP50HD systems), Fixed Signal Routing (IR, RS-232, Audio etc), and the ability to back-up to a configuration file (recommended). Click 'Finish' once completed to continue to the 'Drag & Drop Control' page. www.blustream.co.uk / www.blustream.com.au / www.blustream-us.com...

  • Page 15: Web-Gui - Menu Overview

    3. Preview - show the active video stream from any connected Transmitter and/or Receiver 4. Project - view or configure a new or existing Blustream Multicast system 5. Transmitters - summary of all Transmitters installed, with options for EDID management, checking FW version, updating settings, adding new TX’s, replacing or rebooting products...

  • Page 16: Web-Gui - Drag & Drop Control

    ALL Receivers within the system to watch the source selected. Should the preview of this window show the Blustream logo, this signifies that there is a mixture of sources being watched across the Receivers within the system.

  • Page 17: Web-Gui - Video Wall Control

    (in a group). Or Drag & Drop a Transmitter preview onto a 'Single' screen when the Video Wall array is in an individual screen configuration. Blustream Multicast systems can have multiple Video Walls (IP2xxUHD, or IP3xxUHD systems only). Selecting a different Video Wall array, or to deploy a pre-defined Configuration / preset for each Video Wall can be carried out by using the drop down boxes above the graphical representation of the Video Wall.

  • Page 18: Web-Gui - Preview

    The Preview windows show a screen grab of the media which automatically updates every few seconds. To select the Transmitter or Receiver to preview, use the drop down box to select the individual Transmitter or Receiver to preview. www.blustream.co.uk / www.blustream.com.au / www.blustream-us.com...

  • Page 19: Web-Gui - Project Summary

    8. Scan Once: scan the network once for any new Multicast devices connected, and then be presented with a pop up to either manually assign the new device, or auto assign a new unit to the next available ID and IP address as connected. contact support@blustream.co.uk / support@blustream.com.au / support@blustream-us.com...

  • Page 20: Web-Gui - Transmitters

    See table below for LAN selection. 12. Actions - opens a pop-up window with advanced configuration settings. See following page for further information. 13. Refresh - refresh all current information on the devices within the system. www.blustream.co.uk / www.blustream.com.au / www.blustream-us.com...
  • Page 21 Transmitter must be a factory default unit with default IP address: 169.254.100.254. Remove from Project - removes the Transmitter device from the current project. Factory Reset - restores the Transmitter to its original default settings and sets the IP address to: 169.254.100.254. contact support@blustream.co.uk / support@blustream.com.au / support@blustream-us.com...
  • Page 22 It is recommended to ensure that the media from the Transmitter with the custom EDID displays correctly on other displays within the system. Please note: it is important that only one screen is viewing the Transmitter at the time the EDID Copy takes place. www.blustream.co.uk / www.blustream.com.au / www.blustream-us.com...

  • Page 23: Web-Gui - Receivers

    15. Scaling Help - you can obtain some basic help with scaling selection by clicking the button at the top of the page marked 'Scaling Help'. 16. Refresh - click here to refresh all current information on the devices within the system. contact support@blustream.co.uk / support@blustream.com.au / support@blustream-us.com...
  • Page 24 Stretch - re-sizes the image to 'Stretch' to the aspect of the display, or 'Maintain Aspect Ratio' of the source device output. Serial Settings / Preview / Reboot / Replace / Remove from Project / Factory Reset - settings the same as expalined on the Transmitter page previously. www.blustream.co.uk / www.blustream.com.au / www.blustream-us.com...

  • Page 25: Web-Gui - Fixed Signal Routing

    Fixed Routing can be found by clicking 'Fixed Routing Help'. For advanced routing commands for Video, Audio, IR, RS-232, USB and CEC when using with a 3rd party control system, please refer to the separate API Document (available to download from the Blustream website). contact...
  • Page 26 - Control4, ELAN, RTi etc. Connections: The third party control processor IR, or Blustream IR receiver, is connected to the IR RX socket on the Multicast Trans- mitter or Receiver. Please note: You must use Blustream 5V IRR Receiver or Blustream IRCAB (3.5mm stereo to mono 12V to 5V IR con- verter cable).
  • Page 27 HDMI device to another for simple actions such as: Power, Volume etc. The Blustream Multicast system allows for the CEC channel within the HDMI link between two products (source and sink) to communicate with eachother using the CEC protocol.

  • Page 28: Web-Gui - Video Wall Configuration

    Web-GUI - Video Wall Configuration Blustream Multicast Receivers can be configured to be part of a Video Wall array within the ACM. Any Multicast system can contain up to 9x Video Wall arrays of differing shapes and sizes. Ranging from 1x2 up to 9x9.
  • Page 29 The ACM will create a visual representation of the Video Wall onto the page. Use the drop down arrows for each screen to select the relevant Multicast Receiver product connected to each screen on the Video Wall array. www.blustream.co.uk / www.blustream.com.au / www.blustream-us.com...
  • Page 30 'Copy Bezels to All' button can be used to copy the settings to each display. Click 'Update' to confirm settings and return to the previous Update Video Wall screen. The 'Bezel Help' button opens a pop-up window with guidance to the correction and adjustment of these settings. contact support@blustream.co.uk / support@blustream.com.au / support@blustream-us.com...
  • Page 31 Video Wall array. Use the dropdown selection for each screen to create a Group within the Video Wall: See next page for further explanation on how a larger Video Wall array can have multiple Groups configured within. www.blustream.co.uk / www.blustream.com.au / www.blustream-us.com...
  • Page 32 Video Wall within a Video Wall. The below example has two different sized Video Walls inside a 3x3 array. This configuration contains 2 groups: contact support@blustream.co.uk / support@blustream.com.au / support@blustream-us.com...
  • Page 33 This is particularly helpful when testing Video Wall configuration commands from a third party control system. Please see the advanced API commands for use with third party control systems for Video Wall control, Configuration switching and Group selection which is available to download from the Blustream website. www.blustream.co.uk / www.blustream.com.au / www.blustream-us.com...

  • Page 34: Web-Gui - Users

    Enter the new User credentials into the window that appears and click 'Create' once completed: The new User will then appear in the Users menu page ready for access / permissions to be configured: contact support@blustream.co.uk / support@blustream.com.au / support@blustream-us.com...
  • Page 35 / screens applicable set-up. This way, any User of the system is required to enter a password to gain switching control of the system. www.blustream.co.uk / www.blustream.com.au / www.blustream-us.com...

  • Page 36: Web-Gui - Settings

    Please note: the New Project Setup Wizard will appear after using the 'Clear Project' function. Should a project save file not have been created prior to clearing the project, it is not possible to restore the system after this point. contact support@blustream.co.uk / support@blustream.com.au / support@blustream-us.com...
  • Page 37 2. Update the Telnet port number that the Control port of the ACM communicates through. The default port number used is port 23 which will be used for all official Blustream third party control drivers. 3. Update the RS-232 Baud Rate of the DB9 connection of the ACM to suit a third party control processor. The default Baud Rate used is: 57600.

  • Page 38: Web-Gui - Update Firmware

    Updating the ACM: Download the ACMxxx Firmware file (.bin/.img) from the Blustream website to your computer. Click on the buttom marked 'Upload ACMxxx Firmware' Select the [ACMxxx].bin/.img file already downloaded to your computer for the ACM. The file will automatically upload to the ACM which takes between 2-5 minutes to complete.
  • Page 39 Web-GUI - Update Firmware - continued... The Update Firmware page is also used for firmware upgrading the firmware of Blustream Transmitters or Receivers. The page allows for multiple Transmitter, or, Receiver units to be upgraded (i.e. all Receivers at once, or, all Transmitters at once - not both simultaneously).
  • Page 40 IMPORTANT: Once the Admin password has been changed, it cannot be recovered by the User. If the Admin password is forgotten or lost, please contact a member of the Blustream Technical Support team who will be able to assist in the recovery of the Admin rights of the unit.
  • Page 41 Once a connection is established, any characters that are sent from the ACM will be transmitted to the connected Transmitter or Receiver, and vice versa. To close the connection send the escape command: 0x02 (02 in Hex). If using Telnet, the connection can also be closed by pressing: CTRL + B. www.blustream.co.uk / www.blustream.com.au / www.blustream-us.com...
  • Page 42 • 1 x IR control cable - 3.5mm to 3.5mm stereo to mono cable • 1 x 6-pin phoenix connector • 1 x Mounting kit Maintenance Clean this unit with a soft, dry cloth. Never use alcohol, paint thinner or benzene to clean this unit. contact support@blustream.co.uk / support@blustream.com.au / support@blustream-us.com...
  • Page 43 USER MANUAL Blustream Infrared Commands Blustream have created 16x input & 16x output IR commands allowing source selection of up to 16x Transmitters to up to 16x Receivers. These are different to the source switching controls sent to a Multicast Receiver.
  • Page 44 001 On Off A7.3.0 VW Receiver 001 Fast Fr Vid/Aud/IR_/Ser/USB/CEC HDR MCas On 001 001/004/000/000/002/000 CEC DBG Stretch IR BTN LED SGEn/Br/Bit On On Off /9/8n1 IM MAC Static 00:19:FA:00:59:3F 169.254.006.001 169.254.006.001 255.255.000.000 ================================================================ contact support@blustream.co.uk / support@blustream.com.au / support@blustream-us.com...
  • Page 45 VW Col Row CfgSel Name 02 02 Video Wall 2 OutID 001 002 003 004 CFG Name Configuration 1 Group FromIn Screen H01V01 H02V01 H01V02 H02V02 Configuration 2 Group FromIn Screen H02V01 H02V02 H01V01 H01V02 ================================================================ www.blustream.co.uk / www.blustream.com.au / www.blustream-us.com...
  • Page 46 Able to ping the product but not login via Telnet connection If unable to communicate (ping) the ports of the ACM, connect directly to the network switch and not via a DHCP modem router to test. contact support@blustream.co.uk / support@blustream.com.au / support@blustream-us.com...
  • Page 47 USER MANUAL Adjusting Your Computer Settings - Enabling TFTP & Telnet Prior to using the Blustream ACM Firmware update PC program you must activate both TFTP and Telnet features on your computer. This is achieved using the following steps below: In Windows, navigate to Start ->...
  • Page 48 The following instructions allow you to manually alter the IP address of your computer allowing you to communicate with Blustream Multicast products. In Windows, type 'network and sharing' into the search box When the Network and Sharing screen opens, click on 'Change adapter settings'. contact support@blustream.co.uk / support@blustream.com.au / support@blustream-us.com...
  • Page 49 ACM - Multicast Advanced Control Module USER MANUAL Right click on your Ethernet adaptor and click Properties In the Local Area Connection Properties window highlight Internet Protocol Version 4 (TCP/IPv4) then click the Properties button. www.blustream.co.uk / www.blustream.com.au / www.blustream-us.com...
  • Page 50 Select the radio button Use the following IP address and enter in the correct IP, Subnet mask, and Default gateway that corresponds with your network setup. Press OK and close out of all network screens. Your IP address has now been fixed. contact support@blustream.co.uk / support@blustream.com.au / support@blustream-us.com...
  • Page 51 ACM - Multicast Advanced Control Module USER MANUAL Notes... www.blustream.co.uk / www.blustream.com.au / www.blustream-us.com...
  • Page 52 www.blustream-us.com...

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