Supplies Mismatch Service Check; Insufficient Memory Service Check - Lexmark MS312 Service Manual

Supplies mismatch service check

Action
Step 1
a
Check if the toner cartridge and imaging unit are supported and
genuine Lexmark supplies. If not, then replace the supplies.
b
Make sure that the supplies are compatible.
Note: Do not install a MICR cartridge with a non‑MICR
imaging unit or vice versa.
c
Make sure that the latest firmware is installed.
Does the problem remain?
Step 2
If this error occurred after replacing the controller board, then
restore the printer configuration. See
configuration after replacing the controller board" on page
185.
Does the problem remain?

Insufficient memory service check

Action
Step 1
Disable the Resource save feature:
Settings > Print Settings > Setup Menu > Resource Save > Off
Does the problem remain?
Step 2
Check the memory card for proper installation.
Is it properly installed?
Step 3
a
Print the Menu settings page:
Settings > Reports > Menu Settings Page
b
POR into the Configuration menu and reset the printer's
settings to factory default:
Configuration Menu > Factory Defaults > Restore Base
c
Remove the memory card.
d
Restart the printer.
Does the error remain?
"Restoring the printer
Diagnostics and troubleshooting
120
Yes No
Go to step 2. The problem is
solved.
Contact the next The problem is
level of support. solved.
Yes No
Go to step 2. The problem is
solved.
Go to step 3. Reseat the memory
card.
Replace the Replace the memory
controller board. See card.
"Controller board
removal" on
page 223.
4514-330