For more information about Support Line and other IBM services, see
or see
http://www.ibm.com/services/
for support telephone numbers. In the U.S. and Canada, call 1-800-IBM-
http://www.ibm.com/planetwide/
SERV (1-800-426-7378).
Hardware service and support
IBM is Lenovo's preferred service provider for the System x, Flex System and NeXtScale System products.
You can receive hardware service through your Lenovo reseller or from IBM. To locate a reseller authorized
by Lenovo to provide warranty service, go to
and click Business Partner
http://www.ibm.com/partnerworld/
Locator. For IBM support telephone numbers, see
. In the U.S. and Canada,
http://www.ibm.com/planetwide/
call 1-800-IBM-SERV (1-800-426-7378).
In the U.S. and Canada, hardware service and support is available 24 hours a day, 7 days a week. In the U.
K., these services are available Monday through Friday, from 9 a.m. to 6 p.m.
Taiwan product service
Use this information to contact IBM Taiwan product service.
IBM Taiwan product service contact information:
IBM Taiwan Corporation
3F, No 7, Song Ren Rd.
Taipei, Taiwan
Telephone: 0800-016-888
Appendix A. Getting help and technical assistance
537