Undocumented Problems - Lenovo System x3550 M3 Problem Determination And Service Manual

For problems with operating systems or IBM software or devices, go to
Step 7. Check for troubleshooting procedures and RETAIN tips. Troubleshooting procedures and
RETAIN tips document known problems and suggested solutions. To search for troubleshooting
procedures and RETAIN tips, go to
Step 8. Use the troubleshooting tables. See
problem that has identifiable symptoms.
A single problem might cause multiple symptoms. Follow the troubleshooting procedure for the
most obvious symptom. If that procedure does not diagnose the problem, use the procedure for
another symptom, if possible.
If the problem remains, contact IBM or an approved warranty service provider for assistance with
additional problem determination and possible hardware replacement. To open an online service
request, go to
provide information about any error codes and collected data.

Undocumented problems

If you have completed the diagnostic procedure and the problem remains, the problem might not have been
previously identified by IBM. After you have verified that all code is at the latest level, all hardware and
software configurations are valid, and no light path diagnostics LEDs or log entries indicate a hardware
component failure, contact IBM or an approved warranty service provider for assistance.
To open an online service request, go to
prepared to provide information about any error codes and collected data and the problem determination
procedures that you have used.
http://support.lenovo.com/
http://www.ibm.com/support/entry/portal/Open_service_request/
http://www.ibm.com/support/entry/portal/Open_service_request/
.
"Troubleshooting tables" on page 360
http://support.lenovo.com/
to find a solution to a
. Be prepared to
. Be
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Chapter 1 Start here
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