Hardware Service And Support; Ibm Taiwan Product Service - Lenovo BladeCenter HS22 Installation And User Manual

Machine types: 7870, 1936, 1911

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For more information about Support Line and other IBM services, see

http://www.ibm.com/services/us/index.wss or see http://www.ibm.com/planetwide/ for support telephone

numbers. In the U.S. and Canada, call 1-800-IBM-SERV (1-800-426-7378).

For information about IBM WebSphere Appliance M/T 4195 support, visit the following Web sites:

• Contacting IBM for supporthttp://www-01.ibm.com/support/docview.wss?uid=swg21236322

• MustGather: Read first for WebSphere DataPower SOA Appliances

http://www-01.ibm.com/support/docview.wss?rs=2362&uid=swg21269260

• MustGather: Collecting data: WebSphere DataPower SOA Appliances problem

determinationhttp://www-01.ibm.com/support/docview.wss?rs=2362&uid=swg21235587

Hardware service and support

You can receive hardware service through your IBM reseller or IBM Services.

To locate a reseller authorized by IBM to provide warranty service, go to http://www.ibm.com/partnerworld/

and click Find Business Partners on the right side of the page. For IBM support telephone numbers, see

http://www.ibm.com/planetwide/. In the U.S. and Canada, call 1-800-IBM-SERV (1-800-426-7378).

In the U.S. and Canada, hardware service and support is available 24 hours a day, 7 days a week. In the

U.K., these services are available Monday through Friday, from 9 a.m. to 6 p.m.

The following lists related documentation for servicing IBM WebSphere DataPower Integration Blade XI50B

appliance:

• IBM WebSphere DataPower Integration Blade XI50B Type 4195, Installation and User's Guide

http://publib.boulder.ibm.com/infocenter/bladectr/documentation/topic/com.ibm.bladecenter.dp_xi50b.doc/dw1ji_insta

• IBM WebSphere DataPower SOA Appliances: Administrators Guide

• IBM Troubleshooting IBM WebSphere DataPower SOA

Applianceshttps://www-304.ibm.com/support/docview.wss?uid=swg21239595

• IBM WebSphere DataPower SOA Appliances Product

documentationhttp://www-01.ibm.com/software/integration/datapower/library/documentation/v3.8.0/XI50.html

• WebSphere DataPower Integration Appliances firmware, documentation download Web

sitehttp://www-01.ibm.com/support/docview.wss?rs=2362&uid=swg24014405

Use this information to contact IBM Taiwan product service.

IBM Taiwan product service contact information:

IBM Taiwan Corporation

3F, No 7, Song Ren Rd.

Taipei, Taiwan

Telephone: 0800-016-888

Appendix A. Getting help and technical assistance

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