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SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0138
User Response
1. Check the IBM support website for an applicable retain tip or firmware update that applies to this
memory error. 2. Swap the affected DIMMs (as indicated by the error LEDs on the system board or
the event logs) to a different memory channel or microprocessor. 3. If the problem follows the DIMM,
replace the failing DIMM. 4. (Trained technician only) If the problem occurs on the same DIMM
connector, check the DIMM connector. If the connector contains any foreign material or is damaged,
replace the system board. 5. (Trained technician only) Remove the affected microprocessor and
check the microprocessor socket pins for any damaged pins. If a damage is found, replace the
system board. 6. (Trained technician only) Replace the affected microprocessor. 7. Manually re-
enable all affected DIMMs if the server firmware version is older than UEFI v1.10. If the server
firmware version is UEFI v1.10 or newer, disconnect and reconnect the server to the power source
and restart the server. 8. (Trained Service technician only) Replace the affected microprocessor. One
of the DIMMs :
• 806f010d-0400xxxx : The Drive [StorageVolumeElementName] has been disabled due to a detected
fault. (Drive 0)
This message is for the use case when an implementation has detected a Drive was Disabled due to fault.
May also be shown as 806f010d0400xxxx or 0x806f010d0400xxxx
Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0164
User Response
1. Run the hard disk drive diagnostic test on drive n. 2. Reseat the following components: a. Hard disk
drive (wait 1 minute or more before reinstalling the drive) b. Cable from the system board to the
backplane 3. Replace the following components one at a time, in the order shown, restarting the
server each time: a. Hard disk drive b. Cable from the system board to the backplane c. Hard disk
drive backplane (n = hard disk drive number)
• 806f010d-0401xxxx : The Drive [StorageVolumeElementName] has been disabled due to a detected
fault. (Drive 1)
This message is for the use case when an implementation has detected a Drive was Disabled due to fault.
May also be shown as 806f010d0401xxxx or 0x806f010d0401xxxx
Severity
Error
.
Chapter 3
Diagnostics
111
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