Software Service And Support; Hardware Service And Support; Taiwan Product Service - Lenovo System x3850 X6 Installation And Service Manual

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To create a personalized support web page, go to
. From this
http://datacentersupport.lenovo.com/
personalized page, you can subscribe to weekly email notifications about new technical documents, search
for information and downloads, and access various administrative services.

Software service and support

Through the Support Line, you can get telephone assistance, for a fee, with usage, configuration, and
software problems with your Lenovo products.
For more information about Support Line and other IBM services, see
http://www3.lenovo.com/us/en/data-
or see
center/software/c/software?menu-id=explore_software
https://datacentersupport.lenovo.com/us/en/
supportphonelist
for support telephone numbers. In the U.S. and Canada, call 1-800-IBM-SERV (1-800-426-
7378).

Hardware service and support

IBM is Lenovo's preferred service provider for the System x, Flex System and NeXtScale System products.
You can receive hardware service through your Lenovo reseller or from IBM. To locate a reseller authorized
by Lenovo to provide warranty service, go to
and
https://datacentersupport.lenovo.com/us/en/serviceprovider
click Business Partner Locator. For IBM support telephone numbers, see
https://
datacentersupport.lenovo.com/us/en/supportphonelist
. In the U.S. and Canada, call 1-800-IBM-SERV (1-800-
426-7378).
In the U.S. and Canada, hardware service and support is available 24 hours a day, 7 days a week. In the U.
K., these services are available Monday through Friday, from 9 a.m. to 6 p.m.

Taiwan product service

Use this information to contact product service for Taiwan.
1953
Appendix E. Getting help and technical assistance

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