Hardware Update; Preparations; System Information - Mitel MiVoice Office 400 System Manual

Operation and Maintenance
6.3

Hardware update

Hardware maintenance comprises replacing cards, modules and terminals when there is a defect or for a
generation change. Safety regulations must be observed and the step-by-step procedure must be followed.
6.3.1

Preparations

The following preliminary steps apply to interface cards, system modules and the CPU module as well as
to the mainboard of the SMB Controller itself.
First steps before cards are removed or added:
1. Inform all concerned users if the system has to be put out of operation during working time.
2. Shut down the communication server (see
3. Wait at least 3 minutes to be sure that all components are discharged.
6.3.2

System information

Some system information are stored separately on the CPU module. The information includes:
• The EID (Equipment Identification) serial number
• The sales channel identification CID (Channel Identification)
• The system type
• The application software generation
• The IP address of the MiVoice Office 400 communication server
The data is not deleted by a first start of the MiVoice Office 400 communication server, and remains
available.
6.3.2.1 Licences
To expand a system already in operation or to re-order a licence for a new system, proceed as follows:
1. Make sure licenses have been ordered and are available for end customer assignment.
2. Provide the EID of the system to the person responsible for end-customer license assignments and
make sure this is done via the Mitel partner portal MiAccess / License Server .
3. To trigger an automatic download of the license file, login to MiVoice Office 400 WebAdmin (if previously
logged in, logout and login again)
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Shut-down mode) and disconnect it from the power supply.
System Manual for Mitel SMB Controller
Release 7.1