Data Protection - Mitel MiVoice Office 400 System Manual

CAUTION:
Failure to follow all instructions may result in improper equipment operation and/or risk of electrical
shock.
• Install all wiring according to local, state, and federal electrical code requirements.
• Do not connect telecommunications cabling to the system, service the system, or operate the system
with the grounding conductor disconnected.
• Ensure the AC receptacle is installed near the equipment and easily accessible.
• Use only Mitel approved power adapters.
Any servicing, expansion or repair work is to be carried out only by trained technical personnel with the
appropriate qualifications.
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Data protection

Protection of user data
During operation the communication system records and stores user data (e.g. call data, contacts, voice
messages, etc.). Protect this data from unauthorised access by using restrictive access control:
• For remote management use SRM (Secure IP Remote Management) or set up the IP network in such
a way that from the outside only authorised persons have access to the IP addresses of the MiVoice
Office 400 products.
• Restrict the number of user accounts to the minimum necessary and assign to the user accounts only
those authorisation profiles that are actually required.
• Instruct system assistants to open the remote maintenance access to the communication server only for
the amount of time needed for access.
• Instruct users with access rights to change their passwords on a regular basis and keep them under
lock and key.
Protection against listening in and recording
The MiVoice Office 400 communication solution comprises features which allow calls to be monitored or
recorded without the call parties noticing. Inform your customers that these features can only be used in
compliance with national data protection provisions.
Unencrypted phone calls made on the IP network can be recorded and played back by anyone with the
right resources:
• Use encrypted voice transmission (Secure VoIP) whenever possible.
• For WAN links used for transmitting calls from IP or SIP phones, use as a matter of preference either
the customer's own dedicated leased lines or with VPN encrypted connection paths.
Release 7.1
System Manual for Mitel SMB Controller
Product and Safety Information
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