Customer Service - Cardinal Health Kangaroo Omni 385400 Instructions For Use Manual

Customer Service

The circuitry of Kangaroo OMNI™ Enteral Feeding Pump should not be repaired or serviced by a customer. Electronic
assembly rework by unauthorized technicians can affect accuracy or alarm operation and void the product warranty.
All service personnel must be properly trained and qualified with operation of Kangaroo OMNI™ Enteral Feeding
Pump. Improper service may impair operation of Kangaroo OMNI™ Enteral Feeding Pump.
Return for Repair
1. Call Customer Service for an Authorized Return Number and shipping instructions, using the appropriate phone
number below.
2. Only send the item needing repair. Pack the device carefully and ship the insured parcel to your local
service center:
United States
Phone: 1-800-964-5227
Canada
Phone: 1-888-291-5033
Outside of U.S. and Canada
Visit https://www.cardinalhealth.com
For a patient/user/third party in the European Union and in countries with identical regulatory regime (Regulation
2017/745/EU on Medical Devices); if, during the use of Kangaroo OMNI™ Enteral Feeding Pump or as a result of its use,
a serious incident has occurred, please report it to the manufacturer and/or its authorized representative and to your
national authority.
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