Interlogix TruVision 4 IP Series Configuration Manual
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Interlogix TruVision 4 IP Series Configuration Manual

Interlogix TruVision 4 IP Series Configuration Manual

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TruVision Series 4 IP
Camera Configuration
Manual
P/N 1073194-EN • REV D • ISS 09JUL19

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  • Page 1 TruVision Series 4 IP Camera Configuration Manual P/N 1073194-EN • REV D • ISS 09JUL19...
  • Page 2 Copyright © 2019 United Technologies Corporation. Interlogix is part of UTC Climate, Controls & Security, a unit of United Technologies Corporation. All rights reserved. Disclaimer Information in this document is subject to change without notice. No part of this document may be reproduced or transmitted in any form or by any means, electronic or mechanical, for any purpose, without the express written permission of UTC Fire &...

  • Page 3: Table Of Contents

    Content Introduction 3 Default settings to access the camera 4 Network access 5 Checking your web browser security level 5 Accessing the camera over the network 6 Overview of the camera web browser 6 Camera configuration 9 Configuration menu overview 9 Local configuration 10 System time 12 IR LED settings for the TVC-OH3-HT housing 13...
  • Page 4 IP address filter 70 Defining the security service 71 Restore default settings 71 Import/export a configuration file 72 Upgrade firmware 72 Reboot camera 74 Camera operation 75 Logging on and off 75 Live view mode 75 Playing back recorded video 76 Searching event logs 78 Operating PTZ control 80 TruVision Series 4 IP Camera Configuration Manual...

  • Page 5: Introduction

    Introduction This is the configuration manual for the following TruVision IP camera models:  TVC-5401 (2MPX low light camera)  TVC-5402 (3MPX box camera)  TVC-5403 (5MPX box camera)  TVB-5401 (2MPX low light bullet camera)  TVB-5402 (2MPX low light bullet camera) ...

  • Page 6: Default Settings To Access The Camera

    Default settings to access the camera Default credentials The camera comes with a user account with administrative rights for configuring all options on the camera. The user name is “admin” and the password is “1234”. It is highly recommended that the default password be changed during initial setup for enhanced security.

  • Page 7: Network Access

    Network access This manual explains how to configure the camera over the network with a web browser. TruVision IP cameras can be configured and controlled using Microsoft Internet Explorer (IE) and other browsers. The procedures described use Microsoft Internet Explorer (IE) web browser. Checking your web browser security level When using the web browser interface, you can install ActiveX controls to connect and view video using Internet Explorer.

  • Page 8: Accessing The Camera Over The Network

    To add the camera’s IP address to Internet Explorer’s list of trusted sites: 1. Open Internet Explorer. 2. Click Tools, and then Internet Options. 3. Click the Security tab and then select the Trusted sites icon. 4. Click the Sites button.
  • Page 9 Figure 1: Web browser interface Name Description Live view Click to view live video. Playback Click to play back video. Click to search for event logs. There are three main types: Alarm, Exception and Operation. Configuration Click to display the configuration window for setting up the camera. Viewer View live video.
  • Page 10 Name Description Start/stop Click to record live video. recording Digital zoom Click to enable digital zoom. TruVision Series 4 IP Camera Configuration Manual...

  • Page 11: Camera Configuration

    Camera configuration This chapter explains how to configure the cameras through a web browser. Once the camera hardware has been installed, configure the camera’s settings through the web browser. You must have administrator rights in order to configure the cameras over the internet.

  • Page 12: Local Configuration

    Configuration menus Description Image Defines the image parameters, OSD settings, overlay text, and privacy mask. See “Video image” on page 25 for further information on the setup. Security Defines who can access and use the camera, their passwords and access privileges, RTSP authentication, IP address filter, and SSH. Basic Event Defines Motion Detection, Tamper-proof, Alarm Input/Output, and Exceptions.
  • Page 13 Parameters Description Live View Parameters Protocol Specifies the network protocol used. Options include: TCP, UDP, MULTICAST and HTTP. Live View Performance Specifies the transmission speed. Options include: Shortest Delay or Auto. Rules Enable or disable the display of intelligent metadata in Live View mode on the browser.

  • Page 14: System Time

    System time NTP (Network Time Protocol) is a protocol for synchronizing the clocks of network devices, such as IP cameras and computers. Connecting network devices to a dedicated NTP time server ensures that they are all synchronized. To define the system time and date: 1.

  • Page 15: Ir Led Settings For The Tvc-Oh3-Ht Housing

    IR LED settings for the TVC-OH3-HT housing You can control the IR illumination of the TVC-OH3-HT housing by selecting its brightness and when it turns on and off. When this feature is enabled, the RS-485 is then automatically set up by the camera. A confirmation dialog is displayed to confirm that the housing IR illumination has been enabled and the camera automatically reboots.
  • Page 16 Figure 4: Network window (TCP/IP tab shown) Menu tabs Description TCP/IP NIC Type: Enter the NIC type. Default is Auto. Other options include: 10M Half-dup, 10M Full-dup, 100M Half-dup and 100M Full-dup. DHCP: Enable to automatically obtain an IP address and other network settings from that server.
  • Page 17 Menu tabs Description See page 16 for setup information. Port HTTP Port: The HTTP port is used for remote browser access. Enter the port used for the Internet Explorer (IE) browser. Default value is 80. RTSP Port: RTSP (Real Time Streaming Protocol) is a network control protocol designed for use in entertainment and communications systems to control streaming media servers.
  • Page 18 Menu tabs Description A NAT (Network Address Translation) is used for network connection. Select the port mapping mode: auto or manual. See page 20 for setup information. HTTPS Specifies authentication of the web site and its associated web server, which protects against Man-in-the-middle attacks. To define the TCP/IP parameters: 1.
  • Page 19 into your DynDNS account. The domain name displayed under “Host Name” is that which you created on the DynDNS web site. • ezDDNS: Enter the desired host name under “Host Name”. The default host name is utc-serial number. The new host name is registered when you click Save.
  • Page 20 Inner authentication MS-CHAPv2 - Microsoft Challenge-Handshake Authentication Protocol version 2, defined in RFC 2759. GTC - Generic Token Card, used when an automated device generates ASCII data to input for authentication. EAP - Extensible Authentication Protocol, defined in RFC 3748 and RFC 5247.
  • Page 21 directory; and when the Subdirectory is selected, you can use the Camera Name or Camera No. as the name of the directory. Upload Type: To enable uploading the snapshots to the FTP server. 4. Click Save to save changes. To define the UPnP parameters: 1.
  • Page 22 Enable SSL: Check the checkbox to enable SSL if it is required by the SMTP server. Attached Snapshot: Check the checkbox of Attached Snapshot if you want to send emails with attached alarm images. Interval: This is the time between two actions of sending attached images. Authentication: If your email server requires authentication, check this checkbox to use authentication to log in to this server.
  • Page 23 2. To create a self-signed certificate: Click the Create button beside “Create Self-signed Certificate”. Enter the country, host name/IP, validity and the other information requested. Click to save the settings. -Or- To create a certificate request: Click the Create button beside “Create Certificate Request”. Enter the country, host name/IP and the other information requested.

  • Page 24: Recording Parameters

    3. Click to save the settings. Download the certificate request and submit it to the trusted certificate authority for signature, such as Symantec or RSA. After receiving the signed valid certificate, upload the certificate to the device Recording parameters You can adjust the video and audio recording parameters to obtain the picture quality and file size best suited to your needs.
  • Page 25 Parameter descriptions Resolution: Specifies the recording resolution. A higher image resolution provides a higher image quality but also requires a higher bit rate. The resolution options listed depend on the type of camera and on whether main or sub stream is being used. Note: Resolutions can vary depending on the camera model.
  • Page 26 When Dual-VCA mode is enabled, the camera sends video analytics results (metadata) to an NVR or other platforms to generate a VCA alarm. For example, with an Interlogix NVR (please check Interlogix website for the latest NVR models supporting this feature), you can draw a virtual line in the NVR playback window, and search the objects or people crossing this virtual line.

  • Page 27: Video Image

    To define Dual-VCA parameters: 1. In the Video/Audio panel, click the Display Info. On Stream tab to open its window. 2. Check the check box to enable Dual-VCA. 3. Click Save to save changes. Target Cropping You can specify a target area on the live video, and then the specified video area can be displayed via the third stream in certain resolution, providing more details of the target area if needed.
  • Page 28 Figure 6: Camera image settings menu – Display Settings tab Parameter Description 1. Switch Day and Night Settings Auto-Switch The camera automatically switches between day and night mode. All image settings remain the same for both modes. Scheduled Switch The camera switches between the day and night modes according to the schedule configured (see figure below).
  • Page 29 Parameter Description Exposure Time The exposure time controls the length of time that the aperture is open to let light into the camera through the lens. Select a higher value if the image is dark and a lower value to see fast moving objects.
  • Page 30 Parameter Description High Light Compression function can be used when there are high light levels in the scene affecting the image quality. 7. White Balance White Balance White balance (WB) sets the relative parameters for the color white in the camera. Based on this information, the camera will continue to display all colors correctly even when the color temperature of the scene changes such as from daylight to fluorescent lighting.

  • Page 31: Osd (On Screen Display)

    Parameter Description Scene Mode Choose the scene as indoor or outdoor according to the current environment. Video Standard 50 Hz and 60 Hz are selectable. Choose according to the different video standards; normally 50 Hz for PAL standard and 60 Hz for NTSC standard.

  • Page 32: Text Overlay

    7. Select a display mode for the camera from the Display Mode list box. Display modes include: • Transparent & Not flashing. The image appears through the text. • Transparent & Flashing. The image appears through the text. The text flashes on and off.

  • Page 33: Privacy Masks

    4. Use the mouse to click and drag the red text in the live view window to adjust the text overlay position. 5. Repeat steps 2 to 4 for each extra line of text, selecting the next string number. Note: Remove an overlay text by deselecting its text line. 6.

  • Page 34: Picture Overlay

    Picture overlay Picture overlay enables you to overlay a picture on the image. This function enables a certain enterprise or users to overlay their logo on the image. The picture must be in RGB24 bmp format and the maximum size of the picture is 128*128. Figure 9: Camera image settings menu To add a picture: 1.
  • Page 35 Figure 10: Motion detection window (Normal configuration mode shown) Defining a motion detection alarm requires the following tasks: 1. Area settings: Define the on-screen area that can trigger a motion detection alarm and the detection sensitivity level (see Figure 10, item 1). 2.
  • Page 36 as define the percentage of the motion detection area that the object must occupy, select day or night mode, and set up eight differently configured defined areas. To set up motion detection in normal mode: 1. From the menu toolbar, click Configuration >...
  • Page 37 Notify Alarm Recipient Send an exception or alarm signal to the remote management software when an event occurs. Send Email Sends an email to a specified address when there is a motion detection alarm. Note: You must configure email settings before enabling this option.
  • Page 38 4. Under Switch Day and Night Settings, select OFF, Auto-switch or Scheduled- switch. Default is OFF. Auto-switch and Scheduled-switch allow you to set different settings for day and night as well as different periods. 5. Select Area No. and click Draw Area.
  • Page 39 12. Choose the day and click to set the detailed time period. You can copy the schedule to other days. 13. Click to save changes. 14. Specify the linkage method for when an event occurs. Check one or more response methods for the system when a motion detection alarm is triggered.

  • Page 40: Tamper-Proof Alarms

    Tamper-proof alarms You can configure the camera to trigger an alarm when the lens is covered and to take an alarm response action. Figure 11: Tamper-proof alarm window To set up tamper-proof alarms: 1. From the menu toolbar, click Configuration >...

  • Page 41: Exception Alarms

    4. Click Edit to edit the arming schedule for tamper-proof alarms. The arming schedule configuration is the same as that for motion detection. See “To set up motion detection” for more information. 5. Specify the linkage method when an event occurs. Check one or more response methods for the system when a tamper-proof alarm is triggered.

  • Page 42: Alarm Inputs And Outputs

    3. Specify the linkage method when an event occurs. Check one or more response methods for the system when a tamper-proof alarm is triggered. Notify Alarm Recipient Send an exception or alarm signal to the remote management software when an event occurs. Send Email Sends an email to a specified address when there is an exception alarm.

  • Page 43: Face Detection

    Upload Snapshot Capture the image when an alarm is triggered and upload the snapshot to NAS or FTP server. Note: To upload the snapshot to NAS, you must first configure the NAS settings. See “NAS settings” on page 61 for further information.
  • Page 44 Figure 13: Face detection window To define face detection: 1. From the menu toolbar, click Configuration > Smart Event > Face Detection. 2. Check Enable Face Detection to enable the function. 3. Check Enable Dynamic Analysis Face Detection if you want the face detected to be marked with a green rectangle in live view.

  • Page 45: Audio Exception Detection

    Notify Alarm Recipient Send an exception or alarm signal to the remote management software when an event occurs. Send Email Sends an email to a specified address when there is a face detection alarm. Note: You must configure email settings before enabling this option.
  • Page 46 To define audio exception detection: 1. From the menu toolbar, click Configuration > Smart Event > Audio Exception Detection. 2. Check Audio Loss Exception to activate the function. 3. Check Sudden Increase of Sound Intensity Detection to detect a steep rise in the sound level of the surveillance scene.

  • Page 47: Cross Line Detection

    Cross line detection This function can be used to detect people, vehicles and objects crossing a pre-defined line or an area on-screen. The line crossing direction can be set as unidirectional or bidirectional. Unidirectional is crossing the line from left to right or from right to left. Bidirectional is crossing the line from both directions.

  • Page 48: Intrusion Detection

    8. Specify the linkage method when an event occurs. Check one or more response methods for the system when a line cross detection alarm is triggered. Notify Alarm Recipient Send an exception or alarm signal to the remote management software when an event occurs. Send Email Sends an email to a specified address when there is a cross line detection alarm.
  • Page 49 Figure 15: Intrusion detection window To define intrusion detection: 1. From the menu toolbar, click Configuration > Smart Event > Intrusion Detection. 2. Check the Enable Intrusion Detection checkbox to enable the function. 3. Click Draw Area, and then draw a rectangle on the image as the defense region. When you draw the rectangle, all lines should connect end-to-end to each other.

  • Page 50: Defocus Detection

    6. Specify the linkage method when an event occurs. Check one or more response methods for the system when an intrusion detection alarm is triggered. Notify Alarm Recipient Send an exception or alarm signal to the remote management software when an event occurs. Send Email Sends an email to a specified address when there is a motion detection alarm.

  • Page 51: Scene Change Detection

    Figure 16: Defocus detection window To define defocus detection: 1. From the menu toolbar, click Configuration > Smart Event > Defocus Detection. 2. Check the Enable Defocus Detection checkbox to enable the function. Sensitivity: The range is between 1 and 100. The higher the sensitivity level, the smaller the defocus required to trigger an alarm.
  • Page 52 Figure 17: Scene change detection window To define scene change detection: 1. From the menu toolbar, click Configuration > Smart Event > Scene Change Detection. 2. Check the Enable Scene Change Detection checkbox to enable the function. 3. Configure the sensitivity ranging from 1 to 100, the higher the sensitivity, the easier the change of scene can trigger the alarm.

  • Page 53: Region Entrance Detection

    Notify Alarm Recipient Sends an exception or alarm signal to the remote management software when an event occurs. Send Email Sends an email to a specified address when there is a scene change detection alarm. Note: You must configure email settings before enabling this option. See “To set up the email parameters”...
  • Page 54 Figure 18: Region entrance detection window To define region entrance detection: 1. From the menu toolbar, click Configuration > Smart Event > Region Entrance Detection. 2. Check the Enable Entrance Detection checkbox to enable the function. 3. Choose the region number to be configured. 4.

  • Page 55: Region Exiting Detection

    Notify Alarm Recipient Send an exception or alarm signal to the remote management software when an event occurs. Send Email Sends an email to a specified address when there is a motion detection alarm. Note: You must configure email settings before enabling this option.
  • Page 56 Figure 19: Region exiting detection window To define region exiting detection: 1. From the menu toolbar, click Configuration > Smart Event > Region Exiting Detection. 2. Check the Enable Exiting Detection checkbox to enable the function. 3. Click Draw Area, and then draw a rectangle on the image as the designated region. When you draw the rectangle, all lines should connect end-to-end to each other.

  • Page 57: Unattended Baggage Detection

    Notify Alarm Recipient Send an exception or alarm signal to the remote management software when an event occurs. Send Email Sends an email to a specified address when there is a motion detection alarm. Note: You must configure email settings before enabling this option.
  • Page 58 Figure 20: Unattended baggage detection window To define unattended baggage detection: 1. From the menu toolbar, click Configuration > Smart Event > Unattended Baggage Detection. 2. Check the Enable Unattended Baggage Detection checkbox to enable the function. 3. Click Draw Area, and then draw a rectangle on the image as the designated region.

  • Page 59: Object Removal Detection

    Notify Alarm Recipient Send an exception or alarm signal to the remote management software when an event occurs. Send Email Sends an email to a specified address when there is a motion detection alarm. Note: You must configure email settings before enabling this option.
  • Page 60 Figure 20: Object removal detection window To define object removal detection: 1. From the menu toolbar, click Configuration > Smart Event > Object Removal Detection. 2. Check the Enable Unattended Baggage Detection checkbox to enable the function. 3. Click Draw Area, and then draw a rectangle on the image as the designated region.

  • Page 61: Snapshot Parameters

    Notify Alarm Recipient Send an exception or alarm signal to the remote management software when an event occurs. Send Email Sends an email to a specified address when there is a motion detection alarm. Note: You must configure email settings before enabling this option.
  • Page 62 Figure 21: Snapshot window To set up scheduled snapshots: 1. From the menu toolbar, click Configuration > Storage > Snapshot. 2. Check Enable Timing Snapshot to enable continuous snapshots. 3. Select the desired format of the snapshot, such as JPEG. 4.

  • Page 63: Nas Settings

    3. Select the desired format of the snapshot, such as JPEG. 4. Select the desired resolution and quality of the snapshot. 5. Enter the time interval between two snapshots. Select the unit of time from the drop- down list: milliseconds or seconds. 6.

  • Page 64: Storage Devices

    To set up a NAS system: 1. From the menu toolbar, click Configuration > Storage > NAS. 2. Enter the IP address of the network disk, and the NAS file path. 3. Click Save to save changes. Storage devices Use the storage management window to display the capacity, free space available, and the working status of the HDD of the NAS and the SD card in the camera (if supported).

  • Page 65: Recording Schedule

    Recording schedule You can define a recording schedule for the camera in the “Record Schedule” window. The recording is saved to the NAS or SD card configured in the camera. The camera’s SD card provides a backup in case of network failure. The SD card is not provided with the camera.
  • Page 66 If you select “All Day”, select one of the record types from the drop-down list box: • Continuous: For continuous recording. • Motion detection: Video is recorded when the motion is detected. • Alarm: Video is recorded when the alarm is triggered via the external alarm input.

  • Page 67: Rs-485 Settings

    RS-485 settings The RS-485 serial port is used to control the PTZ of the camera or connect to light and wiper devices. Configuration of these parameters should be done before you connect to any devices. Note: Only the box camera and VF mini dome support RS-485. To set up RS-485 settings: 1.
  • Page 68 6. Enter the arming schedule interface and click-and-drag the mouse on the time bar to set the time during which object counting will be active. 7. Select the linkage method. 8. Click Save to save the settings. To set up counting statistics: Note: An SD card must be installed and configured for use with the camera in order to save count data and generate reports.

  • Page 69: Camera Management

    Camera management This chapter describes how to use the camera once it is installed and configured. The camera can be accessed using a web browser. User management This section describes how to manage users. You can:  Add or delete users ...
  • Page 70  Operator: This user can only change the configuration of his/her own account. An operator cannot create or delete other users.  Viewer: This user has the permission of live view, playback and log search. However, they cannot change any configuration settings. Add and delete users The administrator can create up to 31 users.

  • Page 71: Rtsp Authentication

    Basic Permissions Camera Configuration Remote: Video Output Control Remote: Serial Port Control 7. Click to save the settings. To delete a user: 1. Select the desired user under the User tab. 2. Click Delete button. A message box appears. Note: Only the administrator can delete a user. 3.

  • Page 72: Ip Address Filter

    To define RTSP authentication: 1. From the menu toolbar, click Configuration > Security > RTSP Authentication. 2. Select the Authentication type Enable Disable in the drop-down list to enable or disable the RTSP authentication. The authentication credentials are the same as the Admin user.

  • Page 73: Defining The Security Service

    Defining the security service This function enables SSH and allows you to define its password. It is only used by Technical Support. Figure 21: Security service window To enable the illegal login lock: 1. Click Configuration > Security > Security Service.

  • Page 74: Import/Export A Configuration File

    To upgrade firmware version: 1. Download the latest firmware version from our web site at: http://www.interlogix.com/video/category/ip-cameras - or - www.utcfssecurityproductspages.eu/videoupgrades/ 2. When the firmware file has downloaded, extract the file to the desired destination.
  • Page 75 • Firmware directory: Locate the folder containing the firmware file. The camera will choose the appropriate firmware file automatically. • Firmware: Locate the firmware file manually for the camera. 4. Click Update. You will receive a prompt asking you to reboot the camera. 5.

  • Page 76: Reboot Camera

    Reboot camera The camera can be easily rebooted remotely. To reboot the camera through the web browser: 1. In Configuration > System, click the Maintenance tab. 2. Click the Reboot button to reboot the device. 3. Click in the pop-up message box to confirm reboot operation. TruVision Series 4 IP Camera Configuration Manual...

  • Page 77: Camera Operation

    Camera operation This chapter describes how to use the camera once it is installed and configured. Logging on and off You can easily log out of the camera browser window by clicking the Logout button on the menu toolbar. You will be asked each time to enter your user name and password when logging in.

  • Page 78: Playing Back Recorded Video

    Playing back recorded video You can easily search and play back recorded video in the playback interface. Note: You must configure the NAS or insert an SD card in the dome camera to be able to use the playback functions. See “Storage devices” on page 62 for more information. To search recorded video stored on the camera’s storage device for playback, click Playback on the menu toolbar.
  • Page 79 Name Description Enable digital zoom. Capture a snapshot image of the playback video. Start/Stop clipping video files. Recording type The color code displays the recording type. Recording types are schedule recording, alarms recording and manual recording. The recording type name is also displayed in the current status window.

  • Page 80: Searching Event Logs

    To archive recorded snapshots: 1. Click to open the snapshot search window. 2. Select the snapshot type and the start and end time. 3. Click Search to search for the snapshots. 4. Select the desired snapshots, and click Download to download them. Searching event logs You must configure a NAS or SD card in the dome camera to be able to use the log functions.
  • Page 81 Figure 24: Log window 1. Major Type 4. Start search 5. Save searched logs 2. Minor Type 3. Start and end search time You can search for recorded logs by the following criteria: Major type: There are four types of logs: All Types, Alarm, Exception, and Operation. See 802.1x parameters below for their descriptions.

  • Page 82: Operating Ptz Control

    Main log type Minor log types: Description of events included Operation Power On, Abnormal Shutdown, Remote Reboot, Remote Login, Remote Logout, Remote Configure parameters, Remote Start Record, Remote Stop Record, Remote PTZ Control, Remote Initialize HDD, Remote Playback by File, Remote Playback by Time, Remote Export Config file, Remote import config file, Remote Get Parameters, Remote Get Working Status, Establish Transparent Channel, Disconnect Transparent Channel, Start Bidirectional Audio, Stop...
  • Page 83 Note: 1. To do pan/tilt movement using the direction buttons, the camera connected to the network must support RS-485 and a pan/tilt unit must be installed in the camera. Please properly set the PTZ parameters on the RS-485 Settings page referring to Defining RS-485 settings 2.
  • Page 84 4. Configure the preset number, preset tour time and preset tour speed. Preset Tour Duration: The dwell time. The length of time in seconds for which a camera stays at a preset before moving to the next preset. Preset Tour Speed: The speed the camera moves from one preset to another.
  • Page 85 Index link to face detection alarm, 43 link to intrusion detection alarm, 48, 53, 55, 57, Alarm inputs set up, 40 link to motion detection, 35 Alarm outputs link to scene change detection alarm, 51 set up, 40 Email parameters Alarm types set up, 19 motion detection, 32...
  • Page 86 formatting, 62 access files, 62 Network, 39 capacity, 62 Network protocol formatting, 62 setup, 9, 10 Snapshots Network settings archive snapshots from recorded files, 77 802.1x, 17 event-triggered, 59 overview of local camera parameters, 9, 10 save during live view mode, 75 set up, 13 scheduled, 59 NTP synchronization, 12...

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