Error Code Listing; Table 16 Error Code Listing - Quantum SuperLoader 3 User Manual

Chapter 5 Troubleshooting
SuperLoader Error Logs

Error Code Listing

5
Table 16 Error Code
Listing
Error Description
00-25 General Software flags
26 Message Send ID error
27 Message Bad
28 Message parameter
Bad
158
Table 16 lists the possible errors and suggested actions.
Suggested Actions
• Check for a Hard Error log. If an error appears in the Hard
Error log, power cycle the SuperLoader and run the Health
test.
• Check the Quantum Web site for firmware updates.
• If all previous steps fail, contact Quantum Customer Support
and/or replace the DCA.
• Check the SCSI bus cables and terminators.
• Check the Host Adapter.
• Power cycle the SuperLoader. Repeat checks after power
cycle.
• If all previous steps fail, contact Quantum Customer
Support and/or replace the DCA.
• Check the SCSI bus cables and terminators.
• Check the Host Adapter.
• If all previous steps fail, contact Quantum Customer
Support and/or replace the DCA.
• Check the host device driver.
• Check the host application.
• Check the SCSI bus cables and terminators.
• Check the Host adapter.
• Power cycle the SuperLoader. Repeat checks after power
cycle.
• If all previous steps fail, contact Quantum Customer
Support and/or replace the DCA.
SuperLoader User's Guide