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Quantum SuperLoader 3A Series User Manual

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  • Page 2 Quantum SuperLoader 3A Series User’s Guide, 81-81643-02 A01, August 2007. Quantum Corporation provides this publication “as is” without warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability or fitness for a particular purpose.

  • Page 3: Table Of Contents

    Preface Chapter 1 Chapter 2 Quantum SuperLoader 3A Series User’s Guide Introduction SuperLoader 3A Series... 1 Media Inventory ... 2 Ethernet Interfaces... 2 Operating the Autoloader Using the Front Panel... 5 Entering Passwords... 7 Logging Out ... 7 Configuring the Autoloader... 7 Using the Remote Management Ethernet Port...
  • Page 4 Chapter 3 Quantum SuperLoader 3A Series User’s Guide Setting Security ... 14 Setting Passwords... 15 Getting Lost Passwords ... 16 Using Cartridges ... 16 Inserting a Single Cartridge ... 18 Moving a Single Cartridge ... 19 Ejecting a Single Cartridge ... 20 Using Magazines and Magazine Blanks...
  • Page 5 Chapter 4 Chapter 5 Quantum SuperLoader 3A Series User’s Guide Identification... 46 Performing a System Reset... 47 Commands Page ... 47 Moving Tapes... 47 Inventory... 48 Set to Home ... 48 Customer Replaceable Units (CRUs) Replacing a Magazine or Magazine Blank ... 49 Removing a Magazine...
  • Page 6 Appendix A Appendix B Glossary Index Quantum SuperLoader 3A Series User’s Guide Specifications SuperLoader 3A Series Autoloader... 80 Physical Specifications ... 80 Performance Specifications ... 80 Environmental Specifications ... 81 Power Specifications... 82 Vibration Specifications ... 82 Shock Specifications ... 82 A-Series SDLT 600A Tape Drive...
  • Page 7 Quantum SuperLoader 3A Series User’s Guide Figure 1 Back Panel Overview... 3 Figure 2 Front Panel ... 5 Figure 3 System Menu Tree... 8 Figure 4 Left and Right Sides of a Magazine ... 22 Figure 5 Magazine and Blank ... 52 Figure 6 Removing the Screws from the Handle ...
  • Page 8 Quantum SuperLoader 3A Series User’s Guide Table 1 Storage Capacity and Transfer Rates ... 2 Table 2 Front Panel LEDs... 6 Table 3 Autoloader Status... 26 Table 4 Firmware Version Fields ... 27 Table 5 Drive Status Fields ... 28 Table 6 Drive Version Fields ...
  • Page 9 Purpose Quantum SuperLoader 3A Series User’s Guide This document serves as an easy-to-use information source to familiarize Quantum customers and systems professionals with the SuperLoader 3A Series autoloader. The primary audience for this document consists of end users installing and using an A-Series tape drive configured as part of the SuperLoader 3A Series autoloader.
  • Page 10 (POST), and running diagnostics from the front panel and remote management pages. • Appendix A, Specifications, provides specifications for the SuperLoader 3A Series autoloader equipped with an A-Series tape drive. • Appendix B, Regulatory statements for the autoloader.
  • Page 11 (or off, then on). • Dimensions in figures — All dimensions are shown with no units specified (Inches understood unless otherwise specified). Documents related to the Quantum SuperLoader 3A Series autoloader are shown below: Document No. Document Title...
  • Page 12 Contacts Quantum SuperLoader 3A Series User’s Guide Quantum company contacts are listed below. Quantum Corporate Headquarters To order documentation on this or other Quantum products, contact: Quantum Corporation 141 Innovation Drive Irvine, CA 92617 (949) 856-7800 (800) 284-5101 Technical Publications To comment on existing documentation send e-mail to: doc-comments@quantum.com...
  • Page 13 Quantum SuperLoader 3A Series User’s Guide Send e-mail for the Customer Support Department to: North/South America: www.quantum.com/am/service_support/Index.aspx Asia/Pacific Rim: Europe/Middle East/Africa: Singaporesales@quantum.com eurohelp@quantum.com xiii...
  • Page 14 Quantum SuperLoader 3A Series User’s Guide...

  • Page 15: Chapter 1 Introduction

    A single cartridge can be inserted directly into an empty tape drive via a password-protected mailslot or into an empty magazine slot. The Quantum A-Series Tape Drives are an extension to the family of products with video professionals in mind. Using the built-in FTP client in conjunction with a standard Web browser, Material Exchange Format (MXF) files can be stored and retrieved.

  • Page 16: Media Inventory

    To get the full performance of the SuperLoader 3A Series autoloader, it is advisable to use a GigE network. The autoloader connects to your host server (see Gigabit Ethernet (GigE) interface (A-Series tape drive Ethernet port), allowing the host to send data and commands automatically.

  • Page 17: Figure 1 Back Panel Overview

    Figure 1 Back Panel Overview Quantum SuperLoader 3A Series User’s Guide You can also connect to the autoloader via a second Ethernet connection (Autoloader remote management Ethernet port) to perform administrative functions and download system updates. The GigE network port in the autoloader is backward compatible with 100BaseT and 10BaseT networks.

  • Page 18: Chapter 2 Operating The Autoloader

    19-inch rack, see the Quantum SuperLoader 3A Series Quick Start Guide (81-81667) Note: For information on accessing and using the Quantum A-Series Tape Drive and FTP File Server, see the Quantum A-Series FTP File Server User’s Guide (81-81800) •...

  • Page 19: Using The Front Panel

    Using the Front Panel Figure 2 Front Panel Quantum SuperLoader 3A Series User’s Guide The front panel consists of two LEDs, four function buttons, and a 2-line by 16-character LCD screen. A scrolling menu on the LCD screen allows you to obtain status information from the autoloader and enter commands.

  • Page 20: Table 2 Front Panel Leds

    Normal activity Autoloader attention Autoloader error When you first power on the Quantum SuperLoader 3A, it automatically runs a Power-on Self-Test (POST). During the POST, the left ( flashes. After the POST, the left ( alternately back and forth. Do one of the following: •...

  • Page 21: Entering Passwords

    Entering Passwords Logging Out Configuring the Autoloader Quantum SuperLoader 3A Series User’s Guide security is the operator level and the higher-level security is the administrator level. There is one password for each level. The administrator password allows access to all the functionality available.

  • Page 22: Figure 3 System Menu Tree

    Figure 3 System Menu Tree Quantum SuperLoader 3A Series User’s Guide The front panel menu provides the following options: To configure the Quantum SuperLoader 3A Series autoloader, you must verify the setup of the following: • Magazine(s) • Ethernet IP address (if you are not using DHCP) •...

  • Page 23: Using The Remote Management Ethernet Port

    Using the Remote Management Ethernet Port Setting the IP Address Quantum SuperLoader 3A Series User’s Guide • Time server IP address (or the time zone, date, and time, if configuring manually)—only if a time server is being used • Control mode •...

  • Page 24: Setting The Subnet Mask

    Setting the Subnet Mask Quantum SuperLoader 3A Series User’s Guide 5 Press and hold the power button on the front panel until displays on the LCD. Shutdown wait 60 sec LCD, then the autoloader shuts off. 6 Press the power button again to power on the autoloader. The IP address is changed.

  • Page 25: Setting The Ip Gateway

    Setting the IP Gateway Setting the SNMP Server Quantum SuperLoader 3A Series User’s Guide When you have advanced through all of the digits of the subnet mask address, the autoloader displays Note: If you make a mistake, press digit you want to change.

  • Page 26: Setting The Time

    If regular time is known, it will be used, otherwise power-on time is used. The SuperLoader 3A Series must be reset after each power up. The time can be reset automatically if a time server is configured. If you locate a time server that is compatible with Simple Network Time Protocol (SNTP), you can connect the autoloader to a server that will supply the correct date and time.
  • Page 27 Quantum SuperLoader 3A Series User’s Guide 3 From the submenu, scroll to Ethernet . The cursor automatically displays at the first digit. Enter 4 At each position of the time server address, use the up and down arrows to change the value of each digit. Press cursor to the next digit.

  • Page 28: Setting The Change Mode

    Setting the Change Mode Setting Security Quantum SuperLoader 3A Series User’s Guide 5 The next two digits represent the current month. At each position of the month, use the up and down arrows to change the value of each digit. Press to advance the cursor to the next digit.

  • Page 29: Setting Passwords

    Setting Passwords Quantum SuperLoader 3A Series User’s Guide 3 To change the option, press was set to , it is now set to Many operations on the autoloader are password-protected to ensure data integrity. You can set passwords to administrator level and to operator level.

  • Page 30: Getting Lost Passwords

    Getting Lost Passwords Using Cartridges Quantum SuperLoader 3A Series User’s Guide If you forget the administrator-level password, you cannot access the autoloader's functionality to enter a new password. In this case, you must call customer support. When you call, have the autoloader connected to the Ethernet and open On-board Remote Management.
  • Page 31 Quantum SuperLoader 3A Series User’s Guide autoloader automatically detects the presence of a cartridge in the magazine slot. Note: On the front panel menu, whenever you see means the cartridge enters and leaves the autoloader through the mailslot. Whenever you see cartridge is loaded into or unloaded from the tape drive.

  • Page 32: Inserting A Single Cartridge

    Inserting a Single Cartridge Quantum SuperLoader 3A Series User’s Guide When you want to load a single cartridge into the autoloader, you can use the mailslot. However, if the enter a valid password to unlock the mailslot before you can load a cartridge.

  • Page 33: Moving A Single Cartridge

    Moving a Single Cartridge Quantum SuperLoader 3A Series User’s Guide 3 From the submenu, scroll to Enter The message Insert Tape, Push Until Prompted Note: After Insert Tape, Push Until Prompted LCD, insert the cartridge. After approximately 5 seconds, the system automatically verifies that a cartridge is inserted and continues the process.

  • Page 34: Ejecting A Single Cartridge

    Ejecting a Single Cartridge Quantum SuperLoader 3A Series User’s Guide If you select a location that is already occupied, appears on the LCD. Choose a different location. When you want to remove a single cartridge from the autoloader, you can specify the cartridge you want by bar code or location, or choose the cartridge currently in the tape drive.
  • Page 35 Quantum SuperLoader 3A Series User’s Guide To eject a cartridge from the tape drive: 1 From the main menu, scroll to 2 From the submenu, scroll to Commands 3 From the submenu, scroll to Eject 4 Scroll to , and then press From Drive The cartridge you want is ejected from the mailslot.

  • Page 36: Using Magazines And Magazine Blanks

    Figure 4 Left and Right Sides of a Magazine Quantum SuperLoader 3A Series User’s Guide The autoloader will not run unless both magazine openings are properly closed. One way that you can close the openings is to use two magazines.

  • Page 37: Ejecting A Magazine

    Ejecting a Magazine Using the Magazine Load/ Unload Command Quantum SuperLoader 3A Series User’s Guide If you use only one magazine, then you must fill the other magazine opening with a magazine blank for the unit to become operational. Note: Magazines, magazine blanks, and magazine handles are not interchangeable between drives types.

  • Page 38: Installing A Magazine

    Installing a Magazine Manually Operating the Magazine Quantum SuperLoader 3A Series User’s Guide 2 Replace the right magazine with a magazine blank. 3 Issue the command again. The system will then eject the Load/Unload left magazine. 4 If you want to have the magazine in the right-hand bay, replace the magazine blank in the right-hand bay with a cartridge magazine.
  • Page 39 Quantum SuperLoader 3A Series User’s Guide To load cartridges into a fully ejected magazine: 1 To load cartridges into the magazine, center a slot within one of the openings located on the side of the magazine. 2 Properly orient the cartridge.

  • Page 40: Viewing Status Information

    Random Sequential BC Reader Yes or No Quantum SuperLoader 3A Series User’s Guide From the scrolling menu on the LCD, you can view the autoloader status, firmware version, element status, tape drive status, tape drive version, and Ethernet information. The autoloader status provides information about: whether a magazine is installed or not, Ethernet connection status, and whether a bar code reader is installed or not.

  • Page 41: Firmware Version

    Firmware Version Table 4 Firmware Version Fields Element Status Quantum SuperLoader 3A Series User’s Guide To view the current firmware version, use the following procedure: 1 From the main menu, scroll to 2 From the submenu, scroll to Status 3 From the...

  • Page 42: Tape Drive Status

    Tape Drive Status Table 5 Drive Status Fields Quantum SuperLoader 3A Series User’s Guide 5 Scroll to the slot containing the cartridge for which you want to see the label, or the cartridge you want to move, and then press...

  • Page 43: Tape Drive Version

    Table 6 Drive Version Fields FTP Server Version Ethernet Information Table 7 Ethernet Information Fields Quantum SuperLoader 3A Series User’s Guide To view the tape drive version, use the following procedure. 1 From the main menu, scroll to 2 From the submenu, scroll to...

  • Page 44: Running An Inventory

    Running an Inventory Using Data Compression Quantum SuperLoader 3A Series User’s Guide The autoloader automatically runs an inventory whenever you power it on or insert a magazine. An inventory checks each magazine slot, the drive, the picker, and the mailslot to determine if a cartridge is present.

  • Page 45: Chapter 3 On-Board Remote Management

    Quantum SuperLoader 3A Series User’s Guide Many of the operations you perform with the On-board Remote Management interface can also be accessed from the front panel of the autoloader (see chapter 2, Operating the The firmware in the autoloader is used for both standard and Note: A-Series autoloaders.

  • Page 46: Accessing On-Board Remote Management

    Accessing On-board Remote Management Quantum SuperLoader 3A Series User’s Guide The SuperLoader 3A Series provides a remote management Ethernet port (see figure 1) that allows you to access the On-board Remote Management interface. Note: The A-Series tape drive Ethernet port is used for normal operation of the autoloader.

  • Page 47: Opening On-Board Remote Management

    Remote Management Viewing Status Information Quantum SuperLoader 3A Series User’s Guide On-board Remote Management has an HTML interface, which means you use a browser to open it. The following Web browsers are supported: • For Microsoft Windows—Microsoft Internet Explorer 5.5 or later •...

  • Page 48: Default Username And Password

    Default Username and Password Time Display Feedback on Pages Quantum SuperLoader 3A Series User’s Guide you for your username and password, then displays the opening page for that menu. The default username for On-board Remote Management is default password is...

  • Page 49: Configurations Page

    Compression For the Quantum SuperLoader 3A Series autoloader, data compression is drive dependent. The front panel and On-board Remote Management will display whether or not compression is enabled.
  • Page 50 Quantum SuperLoader 3A Series User’s Guide From any page, click the Configuration displays. Under the Compression setting is displayed as Compression Enabled Barcode Reader The bar code reader is enclosed within the body of the autoloader. The information from each label is stored in memory and available through SCSI and On-board Remote Management to the computer's operating system or backup application upon request.
  • Page 51 4 Click submit Magazines This setting is used to report the number of storage elements and the element address to the host. This setting must match the physical configuration in order for correct information to be reported. This setting only affects the information reported to the host. This setting does not affect the access to magazine slots from the front panel or On-board Remote Management.
  • Page 52 Quantum SuperLoader 3A Series User’s Guide A check mark appears after the currently enabled mode. 3 Do one of the following: • To leave the Magazines • To change the Magazines want for the autoloader, selecting the appropriate check box, and then click .

  • Page 53: Setting Network Options

    Setting Network Options Quantum SuperLoader 3A Series User’s Guide 3 In the field, type the current day of the month. 4 In the field, type the current year. Year 5 In the text box, type the current hour in 24-hour format.

  • Page 54: Setting Security Options

    Setting Security Options Quantum SuperLoader 3A Series User’s Guide Set Network Configuration 1 To change the values of the subnet mask, gateway, Simple Network Management Protocol (SNMP) server, or the time server, type in the new address, using the <Tab>...
  • Page 55 Quantum SuperLoader 3A Series User’s Guide 4 In the field, enter a user name. Username 5 In the field, enter the new password. Password 6 In the field, re-enter the same new password. Verify Password 7 Click submit Note: To view the list of currently defined users, click...
  • Page 56 Quantum SuperLoader 3A Series User’s Guide is a management policy on controlling how the Client Overlap Control Web server handles overlapping control requests from multiple clients on the authorized client list. The options include Time-Based Locking • allows multiple clients to have unrestricted access to No Locking control the system as long as they are on the authorized client list.

  • Page 57: Updates Page

    Updates Page Quantum SuperLoader 3A Series User’s Guide Note: By entering an improper range of IP addresses, a user could possibly lock out all IP clients from administering the autoloader. If this occurs, you can restore the default values by running...

  • Page 58: Ftp Server Updates

    FTP Server Updates Quantum SuperLoader 3A Series User’s Guide Updates to the FTP file server are done through the FTP client using the A-Series tape drive Ethernet port. To determine the current version of FTP client firmware or to update the...

  • Page 59: Diagnostics Page

    Diagnostics Page Running Diagnostic Tests Viewing Error or History Logs Quantum SuperLoader 3A Series User’s Guide From the page, you can run various tests on the autoloader. Diagnostics You can also view error and history logs, test progress, identify the physical unit in a rack, or reset the system.

  • Page 60: Diagnostics

    Diagnostics Sales Demo Identification Quantum SuperLoader 3A Series User’s Guide To view the various diagnostic options: 1 From any page, click the displays. 2 In the section, select the diagnostic test that you want to Diagnostics run from the drop-down menu.

  • Page 61: Performing A System Reset

    Performing a System Reset Commands Page Moving Tapes Quantum SuperLoader 3A Series User’s Guide You will use when making mode changes, magazine System Reset changes, and IP address changes. A system reset will take at least three minutes if there is a tape in the drive, or approximately 30 seconds otherwise.

  • Page 62: Inventory

    Inventory Set to Home Quantum SuperLoader 3A Series User’s Guide The autoloader automatically runs an inventory whenever you power it on or insert a magazine. If you need to run an inventory in addition to this, you can use On-board Remote Management to do it remotely. To...

  • Page 63: Chapter 4 Customer Replaceable Units (Crus)

    Replacing a Magazine or Magazine Blank Quantum SuperLoader 3A Series User’s Guide Customer Replaceable The SuperLoader 3A Series is not intended for customer servicing. Customer Replaceable Units (CRUs) are limited to replacing magazines or magazine blanks. Magazines are not interchangeable between the VS/SDLT drive types and LTO drive types used by the SuperLoader 3A Series.

  • Page 64: Removing A Magazine

    Removing a Magazine Removing a Blank Installing a Magazine Quantum SuperLoader 3A Series User’s Guide In most cases, you will remove a magazine by using the on the front panel menu. If you need to remove the magazine when the autoloader is powered off, you must remove it manually.

  • Page 65: Installing A Blank

    Installing a Blank Changing the Orientation Quantum SuperLoader 3A Series User’s Guide 2 Slide the magazine into the magazine bay. Make sure you position the magazine correctly; it should slide smoothly. Caution: Insert the magazine slowly to avoid damaging internal components or the autoloader.

  • Page 66: Figure 5 Magazine And Blank

    Figure 5 Magazine and Blank Quantum SuperLoader 3A Series User’s Guide Outside edge view of magazine Changing the Orientation of a Magazine 1 Remove the two screws that attach the handle to the front of the magazine. Replacing a Magazine or Magazine Blank...

  • Page 67: Figure 6 Removing The Screws From The Handle

    Figure 6 Removing the Screws from the Handle Quantum SuperLoader 3A Series User’s Guide 2 Unsnap the handle carefully, being careful not to break the hinge. 3 Rotate the magazine 180 degrees so that what was the front of the magazine is now the back.

  • Page 68: Chapter 5 Troubleshooting

    This chapter provides troubleshooting information that might be helpful with problems encountered during autoloader operation. For troubleshooting information when working with FTP file transfers using the built-in FTP client and server, see the Quantum A-Series FTP File Server User’s Guide (81-81800-0x). •...

  • Page 69: Table 8 Probable Cause And Possible Solutions

    For more detailed troubleshooting information, see Troubleshooting. Warning: The SuperLoader 3A Series is not intended for customer servicing. If you do service the unit yourself, the power cable must be removed from the unit and the electrical outlet before removing the cover. Failure to do so may cause severe bodily injury or damage to the equipment.
  • Page 70 The front panel does not display information, but light indicators above the front panel are turned on. Quantum SuperLoader 3A Series User’s Guide Before Contacting Customer Support Suggested Action The power cable or source is malfunctioning. The autoloader is incorrectly configured.
  • Page 71 The application software reports an error while reading or writing a piece of media. Other failures occur. Quantum SuperLoader 3A Series User’s Guide Before Contacting Customer Support Suggested Action • Verify that the A-Series tape drive Ethernet cable...

  • Page 72: Autoloader Troubleshooting

    Autoloader Troubleshooting Autoloader Logs Quantum SuperLoader 3A Series User’s Guide Whenever any system or application actions occur, the autoloader generates logs recording the action. You can use some of these logs to troubleshoot errors. Errors are problems that occur while operating the...

  • Page 73: Table 9 Log Retrieval Methods

    Table 9 Log Retrieval Methods Quantum SuperLoader 3A Series User’s Guide Shadow Logs (Engineering use only) Boot Logs keeps track of the boot status in terms of number of hours Boot Log the unit has been powered on, the number of times the autoloader has been rebooted, and the reason for the reboot.

  • Page 74: Retrieving The Hard Log

    Retrieving the Hard Log Quantum SuperLoader 3A Series User’s Guide Partial information from the Hard Log panel. The front panel displays only the most important information. You can retrieve complete Hard Log Remote Management. Whenever the autoloader generates a Management automatically displays the log information. For front panel retrieval, you must request the information.

  • Page 75: Hard Log Example

    0003: 2001-Jun-27, 17:38:21.812, Error: c02f0223, Context: 4802/00000000 00000000:00000000:00000000:00000000 00000000:00000000:00000000:00000000 00000000:00000000:00000000:00000000 Time Stamp Quantum SuperLoader 3A Series User’s Guide The first line of the shows the number of entries, queue size, and Hard Log defines the queue wrap and erase parameters.

  • Page 76: Error

    Error Bits Bits 31, 30 29-28 Recovery Action Task ID Quantum SuperLoader 3A Series User’s Guide The error fields are defined as follows: Bits Bits Bits 27-24 23-20 19-16 Error Type Recovery Action Recovery Action defines what the autoloader will do based on the event that occurred.

  • Page 77: Table 10 Error Code Listing And Suggested Actions

    Table 10 Error Code Listing and Suggested Actions Error Description 00–25 General Software flags Quantum SuperLoader 3A Series User’s Guide Task ID Description Bar Code Reader Front Panel Diagnostic Error Code Update Drive Manager Timer HTTP SNTP Idle Watch Dog Timer...
  • Page 78 Invalid Element Invalid Element Status 2B–2F Firmware tables and stacks invalid Quantum SuperLoader 3A Series User’s Guide Suggested Actions • Power cycle the autoloader. • If the previous step fails, contact customer support. • Check the SCSI bus cables and terminators.
  • Page 79 Drive Error Drive Hardware Err Drive Needs Cleaning Drive Error Load Error Quantum SuperLoader 3A Series User’s Guide Suggested Actions • Verify that the magazines are fully seated. • Power cycle. • If all previous steps fail, contact customer support.
  • Page 80 60–69 Internal communications events A0–A4 Picker Servo Errors Quantum SuperLoader 3A Series User’s Guide Suggested Actions • Verify that the cartridge does not have labels or other matter anywhere on the cartridge except where labels are expected to be placed.
  • Page 81 Error Description Source Element Empty Source Magazine Missing Mailslot full Quantum SuperLoader 3A Series User’s Guide Suggested Actions • Verify that the expected source really does have a cartridge. • Run the Loader–Health Check • If the source is a magazine, replace the cartridge in that slow with a different cartridge and try again.
  • Page 82 Destination Element Full Picker Full Picker Cartridge Sensor Error Drive Path Sensor Error Mail Slot Door Sensor Error Quantum SuperLoader 3A Series User’s Guide Suggested Actions • Verify the expected destination really does not have a cartridge. • Run the Loader—Health Check...
  • Page 83 Unknown Motor Error Magazine Solenoid Bad Magazine Present Sensor Bad Quantum SuperLoader 3A Series User’s Guide Suggested Actions • Insert a cartridge into the autoloader via the mailslot. • Power cycle the autoloader. • If all previous steps fail, contact customer support.
  • Page 84 D5–DE Cartridge flags located on the magazine may be bad or the sensor to detect the flags may have a problem. Jammed Cartridge Quantum SuperLoader 3A Series User’s Guide Suggested Actions • Check the in the Task ID Hard Error the problem is the right or the left magazine.

  • Page 85: Power-On Self Test (Post)

    MICROP IRAM Addr Lines SRAM Quantum SuperLoader 3A Series User’s Guide This section describes the POST and its various tests and also explains how to perform diagnostic tests from the front panel and from the On- board Remote Management interface.

  • Page 86: Performing A Post

    Barcode Temperature Sense Performing a POST Interpreting the POST Results Quantum SuperLoader 3A Series User’s Guide Test Description Verifies the Flash image checksum Checks the EERom area and verifies the checksums Tests that the microprocessor’s PLL is synchronized correctly Verifies that the LCD is present and working correctly...

  • Page 87: Diagnostic Tests From The Front Panel

    Diagnostic Tests from the Front Panel Setting the Security Quantum SuperLoader 3A Series User’s Guide Diagnostic tests allow you to calibrate parts of the autoloader, check the condition of parts, or test the autoloader’s functionality. From the front panel, you can perform all of the diagnostic tests. Because certain tests...

  • Page 88: Stopping A Diagnostic Test

    Stopping a Diagnostic Test Front Panel Diagnostic Tests Quantum SuperLoader 3A Series User’s Guide When you have finished entering your password, displays on the LCD below the asterisks. 6 Press to submit your password. The display returns to the Enter submenu.
  • Page 89 Quantum SuperLoader 3A Series User’s Guide To perform any of the front panel diagnostic tests: 1 From the main menu, scroll to 2 Scroll to the test that you want to run and press If you are already logged in as executing immediately.

  • Page 90: On-Board Remote Management Diagnostic Tests

    On-board Remote Management Diagnostic Tests Diagnostics Using On- board Remote Management Quantum SuperLoader 3A Series User’s Guide On-board Remote Management Diagnostic Tests You can perform the following diagnostic tests from On-board Remote Management: • Halt Test • Loader—Self Test • Loader—Health Check •...

  • Page 91: Returning The Autoloader For Service

    Shipment Removing the Autoloader from a Rack Quantum SuperLoader 3A Series User’s Guide If you need to return the autoloader to the factory for service, first verify which customer replaceable unit (CRU) that you need to return and return only that CRU, not the entire autoloader.

  • Page 92: Packing The Autoloader

    Packing the Autoloader Quantum SuperLoader 3A Series User’s Guide 5 Using two people, or an appropriately rated mechanical lift, remove the autoloader from the rack by sliding the autoloader out and supporting it from the bottom. The person handling the back of the unit must depress the locking tab on the support bracket while sliding the unit forward.

  • Page 93: Appendix A Specifications

    Quantum SuperLoader 3A Series User’s Guide This appendix provides specifications for the SuperLoader 3A Series autoloader equipped with an A-Series tape drive. • SuperLoader 3A Series Autoloader • A-Series SDLT 600A Tape Drive • A-Series LTO-3A Tape Drive Appendix A...

  • Page 94: Superloader 3A Series Autoloader

    SuperLoader 3A Series Autoloader Physical Specifications Performance Specifications Drive Type MCBF Typical cycle time Quantum SuperLoader 3A Series User’s Guide Rack Mount Height 8.9 cm (3.5 in.) Width 45 cm (17.7 in.) Length 75.46 cm (29.71 in.) Package Weight 22.7 kg (50 lb.)

  • Page 95: Environmental Specifications

    Gradient Wet Bulb Operating Nonoperating Altitude Operating Nonoperating Quantum SuperLoader 3A Series User’s Guide +10º to +35ºC - 40ºC to +65ºC 10ºC per hour 20ºC per hour 20% to 80% noncondensing 10% to 90% noncondensing 10% per hour without condensation 26ºC max...

  • Page 96: Power Specifications

    Swept Sine Vibration Random Vibration Shock Specifications Operating Non-Operating Quantum SuperLoader 3A Series User’s Guide : 90–265 VAC; : 90–265 VAC : 4.0 A (RMS) for 115 VAC : 2.0 A (RMS) for 230 VAC 5–500 Hz, 0.25 G, 0.254 mm (0.01 in.) to smooth crossover, 1 8ve/min, (X, Y, Z) axes 0.25 Grms, 5–500 Hz (X, Y, Z) axes...

  • Page 97: A-Series Sdlt 600A Tape Drive

    Media Type SDLT II storage capacity Media Specifications Characteristic SDLT II formatted capacity Basic description Quantum SuperLoader 3A Series User’s Guide A-Series SDLT 600A Tape Drive Quantum SDLT 600A Noncompressed mode: 129.6 GB/hr Compressed (2:1 typical): 259.2 GB/hr 160 MB/s...
  • Page 98 Cartridge dimensions Read compatibility Shelf life Cartridge life SDLT Cleaning cartridge life Quantum SuperLoader 3A Series User’s Guide A-Series SDLT 600A Tape Drive SDLT II 630 m (2,066 ft.) 105.6 x 105.3 x 25.4 mm (4.16 x 4.15 x 1.0 in) SDLT I, SDLT II >...

  • Page 99: A-Series Lto-3A Tape Drive

    Unloading time from BOT Interface type Media Capacity Media Type LTO Ultrium 3 storage capacity Quantum SuperLoader 3A Series User’s Guide Quantum LTO-3A Noncompressed mode: 68 MB/s Compressed (2:1 typical): 136 MB/s 160 MB/s (maximum, native) 58 seconds (from BOT)

  • Page 100: Media Specifications

    Cartridge dimensions Read compatibility Write compatibility Shelf life Cartridge life LTO Universal Cleaning cartridge life Quantum SuperLoader 3A Series User’s Guide LTO Ultrium 3 400 GB (noncompressed) 800 GB (2:1 typical compression) Pre-formatted (servo written) metal particle 680 m (2230.9 ft.) 102 x 105.4 x 21.5 mm...

  • Page 101: Appendix B Regulatory Statements

    FCC Statement Quantum SuperLoader 3A Series User’s Guide Regulatory Statements This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.

  • Page 102: Taiwan Statement

    Taiwan Statement Japan Notice Canadian Notice (Avis Canadien) Quantum SuperLoader 3A Series User’s Guide This Class A digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe A est conforme à la norme Canadian Notice (Avis Canadien) Taiwan Statement...

  • Page 103: European Union Notice

    European Union Notice Quantum SuperLoader 3A Series User’s Guide This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada.

  • Page 104: Product Safety Electrostatic Discharge

    Product Safety Electrostatic Discharge Grounding Methods Quantum SuperLoader 3A Series User’s Guide To prevent damaging the system, be aware of the precautions you need to follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices.

  • Page 105: Environmental Compliance

    Environmental Compliance Disposal of Electrical and Electronic Equipment Quantum SuperLoader 3A Series User’s Guide Quantum is committed to providing quality products in an environmentally sound manner and to comply with all applicable environmental laws, rules and regulations. This product was designed, manufactured and made available with...

  • Page 106: Glossary

    Quantum SuperLoader 3A Series User’s Guide Read, write, or update information on a storage medium, such as access tape. The interval between the time a request for data is made by access time the system and the time the data is available from the drive.
  • Page 107 Quantum SuperLoader 3A Series User’s Guide A block that cannot reliably hold data because of a media bad data block flaw or damaged format markings. Basic Input/Output System. A set of routines that work closely BIOS with the hardware to support the transfer of information between various elements of the system, such as memory, disks, and peripheral devices.
  • Page 108 Quantum SuperLoader 3A Series User’s Guide The Data Control Module provides the path and guides for all media motion inside the tape drive and to write data to and read data from the media. A low-level (usually kernel-mode) operating system...
  • Page 109 Quantum SuperLoader 3A Series User’s Guide Enhanced Media Auxiliary Memory - The memory on a cartridge EMAM associated with the file system table of contents. Electromagnetic Compatibility. Electromagnetic Interference. Electrical interference caused by electromagnetic radiation. EN standards are voluntary technical standards of the European Union and European Economic Area.
  • Page 110 Quantum SuperLoader 3A Series User’s Guide The amount of room left to store data on a tape after formatted capacity writing the sector headers, boundary definitions, and timing information during a format operation. File Transfer Protocol. A protocol used to transfer files over a TCP/IP network.
  • Page 111 Quantum SuperLoader 3A Series User’s Guide kilohertz (kHz), megahertz (MHz), gigahertz (GHz), or terahertz (THz). The International Electrotechnical Commission is a standards organization that prepares and publishes international standards for all electrical, electronic, and related technologies. Institute of Electrical and Electronics Engineers IEEE A backup option that takes a “snapshot”...
  • Page 112 In addition, by using a uniform particle shape, a dense binding system, a smooth coating surface, and a specially selected base file, Quantum DLTtape half-inch cartridge tapes take advantage of shorter wavelength recording schemes to ensure read compatibility with future generations of DLT drives.
  • Page 113 Quantum SuperLoader 3A Series User’s Guide metadata following standardized schemes. This metadata is used first to describe the structure of the file and its play out but also to let the user specify its own metadata metadata annotating the content of the file...
  • Page 114 Quantum SuperLoader 3A Series User’s Guide information. If no problems are detected during POST, the system continues the start-up process. Random Access Memory. an integrated circuit memory chip that allows information to be stored and retrieved by a microprocessor or controller. The information can be stored or accessed in any order, and all storage locations are equally accessible.
  • Page 115 Quantum SuperLoader 3A Series User’s Guide capacity and performance in the same footprint. See backward compatibility. Super Digital Linear Tape. SDLT The movement of a read/write head to a specific data track. seek Found in all DLT tape drives. Tiny ridges on either...
  • Page 116 Quantum SuperLoader 3A Series User’s Guide The data transfer rate of a tape drive in native sustained transfer rate mode. A UNIX operating system command that stands for “create tape archives” and/or extract files. Transmission Control Protocol/Internet Protocol. A TCP/IP...
  • Page 117 Quantum SuperLoader 3A Series User’s Guide dedicated, meaning it can be used for basic computing in addition to acting as a server. Waste Electronic and Electrical Equipment is an EU directive that WEEE mandates that producers of electronic goods assume the...

  • Page 118: Index

    77 shock specifications 82 status, front panel 26 vibration specifications 82 autoloader logs 58 back panel overview 3 Quantum SuperLoader 3A Series User’s Guide Canadian Notice (Avis Canadien) cartridges ejecting single 20 inserting single 18 moving single 19 using 16...
  • Page 119 28 tape drive version 29 time 12 time server 12 viewing status 26 function keys Quantum SuperLoader 3A Series User’s Guide operators panel 16 grounding methods 90 Hard Error log On-board Remote Management identification On-board Remote Management...
  • Page 120 16 overview On-board Remote Management passwords default, front panel 6 default, On-board Remote Quantum SuperLoader 3A Series User’s Guide Management 34 entering on front panel 7 lost 16 setting, front panel 15 POST (Power-on Self Test) 71 power on media inventory 2...
  • Page 121 Updates Page On-board Remote Management viewing element status, front panel 27 Ethernet information, front panel firmware version 27 tape drive status, front panel 28 tape drive version, front panel 29 warranty (see also www.quantum.com) Quantum SuperLoader 3A Series User’s Guide...

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