Contacting Vaddio Technical Support And Viewing Diagnostic Logs - LEGRAND VADDIO RoboSHOT 30E-M Complete Manual

Complete Manual for the RoboSHOT 30E-M PTZ Camera

Contacting Vaddio technical support and viewing diagnostic logs

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ELP PAGE IAGNOSTICS PAGE
You'll find information for contacting Vaddio Technical Support on the Help screen.
Note
The Help page provides a link to our standard privacy notice. This product does not record or save video
files, and it does not store any identifying information other than what you may choose to enter on the
Room Labels page of the web interface. However, the camera's IP address is considered "personally
identifiable information" for the purposes of the privacy notice. This information is stored for display to the
user, but not otherwise shared or transmitted
Your Vaddio technical support representative may ask you to download and email the log file from the
Diagnostics page.
Note
The log may include large numbers of internal events even when no errors have occurred. Rebooting
generates over 100 log entries.
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