Konica Minolta bizhub C658 Service Manual page 1603

bizhub C658/C558/C458/C368/C308/C258
9.17 T5#
Error Catego Contents of error
code ry
T50 CSRC Mismatched host device
sendin ID
g
T51 Sendin Fax soft error
g
T52 Communication error
between fax board and
base board
T58 Polling Calling by polling
RX reception, but the
remote station does not
have polling
transmission documents
9.18 T6#
Error Catego Contents of error
code ry
T60 Polling Received the polling
TX transmission request
(DTC), but no polling
transmission original
contained in both normal
box and bulletin board
box
T61 Received the bulletin
board polling
transmission request,
but there is no
transmission original in
the bulletin board box
T62 Received the bulletin
board polling
transmission request,
but the specified bulletin
box number is not valid
T68 Polling At polling RX, no
RX selective polling (SEP)
function in the remote
station
9.19 T7#
Error Catego Contents of error
code ry
T73 Sendin Fax soft error
g
How to correct
Reset from the initial transmission.
1. Turn OFF and ON the main power switch.
2. Set the coding method to MH/MR/MMR.
3. If the error reoccurs on the specific remote station, it
cannot be dissolved by settings, so acquire a log.
• Protocol trace list for errors (including remote station)
• Line information for both fax machine and remote
station
• Machine management list (CSV save), activity report
• sysLogALL
1. Check the connection of the fax board USB cable and
the power cord.
2. Turn OFF and ON the main power switch.
3. If the error reoccurs on the specific remote station, it
cannot be dissolved by settings, so acquire a log.
• Protocol trace list for errors (including remote station)
• Line information for both fax machine and remote
station
• Machine management list (CSV save), activity report
• sysLogALL
Ask the remote station to register the polling original.
How to correct
Register the polling transmission original.
Register the transmission original in the bulletin board box. -
Inform the remote station of the correct bulletin board
number.
Check the polling RX settings.
How to correct
1. Dissolve the high load issues.
2. Turn OFF V.34 if it is limited to V.34 communication.
• For manual input, turn OFF V.34 from Application.
• For abbreviated registration, turn OFF V.34 for
corresponding abbreviated registration.
If this error occurs frequently, turn OFF V.34 by service.
3. Change the coding method to MH/MR/MMR.
K-275
K TROUBLESHOOTING > 9. FAX TROUBLE CODE
Installation position
(Service Mode -> [FAX] -> [Line #])
-
-
[Communication] -> [Others] ->
[Coding Ability]
-
-
-
-
-
Installation position
(Service Mode -> [FAX] -> [Line #])
-
-
-
Installation position
(Service Mode -> [FAX] -> [Line #])
• -
• -
[Communication] -> [Protocol] -> [V8/
V34 Protocol]
[Communication] -> [Others] ->
[Coding Ability]