Konica Minolta bizhub C658 Service Manual page 1601

bizhub C658/C558/C458/C368/C308/C258
Error Catego Contents of error
code ry
T13 Unable to receive
response (MCF/PPR) of
the post message
command (PPS-EOP/
MPS/NULL) from the
remote station after
sending image data
Example: The remote
station is disconnected
first since no image data
is detected.
Example: The remote
station is disconnected
first since no host
message command is
detected.
T18 Sendin As an analysis result of
g received DIS signal, a
(Ph.B) receive reject notification
is received from the
remote station.
Example: The remote
station cannot receive
fax temporarily.
9.14 T2#
Error Catego Contents of error
code ry
T28 Sendin Timeout of RR/RNR
g sequence (60 seconds)
(Ph.B) Example: Since an error
occurred during image
data processing on the
remote station, the MCF
(reception check
response) cannot be
received.
9.15 T3#
Error Catego Contents of error
code ry
T32 Sendin Unable to send image
g data even when falling
(Ph.D) back at the minimum
speed
Example: Received
resending request (PPR)
continuously from the
remote station
T35 Exceeded the maximum
frequency of the RR/
RNR sequence
Example: Since an error
occurred during image
data processing on the
remote station, the MCF
(reception check
response) cannot be
received.
T36 A DCN is received when
the remote station is
disconnected first during
RR/RNR sequence
continuing.
How to correct
1. Extend the PIX-PMC delay.
• Increase by +20 ms.
* If no effect is obtained, return the setting.
2. Connect the ground for the MFP or TA.
3. Increase the number of times for resending the post
message command.
4. Extend the interval for resending the post message
command.
* If no effect is obtained, return the setting.
5. Set the transmission beginning speed to V.29-9600bps.
6. Possibility of line defect (Wrong control of signal analysis
by exchangers)
1. Place a sufficient time interval, and redial.
2. It cannot be dissolved by settings, so acquire a log.
(since error may occur on the DIS received from the remote
station or altered by exchangers in midway)
• Protocol trace list for errors (including remote station)
• Line information for both fax machine and remote
station
• Machine management list (CSV save), activity report
How to correct
1. Set the coding method to MH/MR/MMR.
2. Set the transmission beginning speed to V.29-9600bps.
3. Extend the PIX-PMC delay.
• Increase by +20 ms.
* If no effect is obtained, return the setting.
4. Extend V.21 signals interval.
• Increase by +20 ms.
* If no effect is obtained, return the setting.
5. Possibility of line defect (Wrong control of signal analysis
by exchangers)
How to correct
1. Set the transmission beginning speed to V.29-9600bps.
2. Set JBIG of the coding method to OFF.
3. Possibility of line defect (Wrong control of signal analysis
by exchangers)
1. Set the transmission beginning speed to V.29-9600bps.
2. Extend V.21 signals interval.
• Increase by +20 ms.
* If no effect is obtained, return the setting.
3. Increase the number of times for resending the post
message command.
4. Possibility of line defect (Wrong control of signal analysis
by exchangers)
1. Set the transmission beginning speed to V.29-9600bps.
2. Extend V.21 signals interval.
• Increase by +20 ms.
* If no effect is obtained, return the setting.
K-273
K TROUBLESHOOTING > 9. FAX TROUBLE CODE
Installation position
(Service Mode -> [FAX] -> [Line #])
[Communication] -> [TIMER1] -> [PIX-
PMC DELAY]
-
[Function Parameter]: 000E0127(L1),
000E0237(L2), 000E0347(L3),
000E0457(L4) bit1-0: 00 -> 01
[Function Parameter]: 000E012E(L1),
000E023E(L2), 000E034E(L3),
000E045E(L4) bit1-0
00: 3.0s 01: 3.5s 10: 4.0s 11: 4.5s
[Modem/NCU] -> [V17 Send Max
Speed] -> [TX Max. Speed]
-
-
-
Installation position
(Service Mode -> [FAX] -> [Line #])
[Communication] -> [Others] ->
[Coding Ability]
[Modem/NCU] -> [V17 Send Max
Speed] -> [TX Max. Speed]
[Communication] -> [TIMER1] -> [PIX-
PMC DELAY]
[Function Parameter]: 000E0060
(×1ms)
-
Installation position
(Service Mode -> [FAX] -> [Line #])
[Modem/NCU] -> [V17 Send Max
Speed] -> [TX Max. Speed]
[Communication] -> [Others] ->
[Coding Ability]
-
[Modem/NCU] -> [V17 Send Max
Speed] -> [TX Max. Speed]
[Function Parameter]: 000E0060
(×1ms)
[Function Parameter]: 000E0127(L1),
000E0237(L2), 000E0347(L3),
000E0457(L4) bit1-0: 00 -> 01
-
[Modem/NCU] -> [V17 Send Max
Speed] -> [TX Max. Speed]
[Function Parameter]: 000E0060
(×1ms)