Konica Minolta bizhub C658 Service Manual page 1510

bizhub C658/C558/C458/C368/C308/C258
1. Turn OFF the main power switch and replace the current MFPB with a new one.
2. Update the firmware.
3. After completing the firmware update, turn OFF and ON the main power switch and check to see that warm-up is started.
4. When the trouble cannot be solved, reinstall the removed MFPB to the original board.
3. If the above actions do not solve the problem, contact KM.
3.23.9 CC164 (bizhub C658/C558/C458/C368/C308/C258)
(1) Contents
Trouble type
Rank
Trouble detection condition
Trouble isolation
Relevant electrical parts
(2) Procedure
1. Check the ROM version.
2. Check the machine type information registered and reenter as necessary.
For details the machine information, see "Entering the machine type information (bizhub C368/C308/C258)" or "Entering the machine
type information (bizhub C658/C558/C458)".
3. Rewrite the firmware.
4. Replace MFPB. (bizhub C368/C308/C258
5. Replace eMMC.
6. If the above actions do not solve the problem, contact KM.
3.23.10 CC170, CC171, CC172, CC173, CC174, CC180, CC181, CC182, CC183, CC184, CC185, CC186 (bizhub C658/
C558/C458/C368/C308/C258)
(1) Contents
Trouble type
Rank
Trouble detection condition A dynamic link error occurs in the program on the MFP board due to an insufficient memory space available, a
Trouble isolation
Relevant electrical parts
(2) Procedure
1. If the malfunction code "C-C172" has occurred, access [Service Mode] -> [System 2] ->
"Others" is set for image controller.
If any of these is set, according to the kind of controller, select "Controller 0" or "Controller 1."
2. If the malfunction code "C-C180" has occurred, check to install the appropriate loadable device driver for an authentication unit which is
installed to the MFP.
When the appropriate loadable device driver is not installed,
3. Replace MFPB. (bizhub C368/C308/C258
4. If the above actions do not solve the problem, contact KM.
3.23.11 CC190 (bizhub C368/C308/C258)
(1) Contents
Trouble type
Rank
Trouble detection condition An error occurred while loading the outline font.
Trouble isolation
Relevant electrical parts
CC164: ROM contents error (MSC)
C
• The wrong model of firmware is detected in the MFP board when the main power switch is turned ON.
• The machine type information (Machine, Type) registered to the machine differs from the actual machine
type.
-
• MFP board (MFPB)
• eMMC board (eMMC)
/ bizhub C658/C558/C458)
• CC170: Dynamic link error during starting (AP0)
• CC171: Dynamic link error during starting (AP1)
• CC172: Dynamic link error during starting (AP2)
• CC173: Dynamic link error during starting (AP3)
• CC174: Dynamic link error during starting (AP4)
• CC180: Dynamic link error during starting (LDR)
• CC181: Dynamic link error during starting (IBR)
• CC182: Dynamic link error during starting (IID)
• CC183: Dynamic link error during starting (IPF)
• CC184: Dynamic link error during starting (IMY)
• CC185: Dynamic link error during starting (SPF)
• CC186: Dynamic link error during starting (OAP)
C
ROM fault, or other reason when the main power switch is turned ON.
-
MFP board (MFPB)
/ bizhub C658/C558/C458)
CC190: Outline font load error
C
-
• MFP board (MFPB)
• Hard disk (A) (HDD (A))
• Hard disk (B) (HDD (B): HD-524)
K TROUBLESHOOTING > 3. TROUBLE CODE
[Image Controller
reinstall the appropriate loadable device
K-182
Setting] and check to see if
driver.