Using Nortel Tdm Recorder Databases - Nortel TDM Recorder User Manual

September 2007

Using Nortel TDM Recorder databases

This section presents information regarding the databases that the Nortel
TDM Recorder connects to, as well as the XML schema it uses. XML is
used by Nortel TDM Recorder to present configuration information and
contact metadata. The configuration XML is not connected to the database
in any way; it is simply read by the Nortel TDM Recorder from the local
disk.
The Nortel TDM Recorder uses two databases: the Calls database and the
Media database. These are shown in the following simplified diagram:
Call received
from Unify (via
PBX and CTI Server)
Voice
Card (Ai-Logix)
Illustration of call elements being stored separately
Note: This section uses SQL Server terminology. If SQL Server is not
installed, a default MSDE database is installed.
System Infrastructure Guide
Associated data (meta-data)
captured in XML file
Voice portion of
call captured in WAV file
Infrastructure at a Glance
Calls
Database
Media
Database
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