Nortel TDM Recorder User Manual page 177

September 2007
Vision client B searches for call on Site 1 and replays via Audio Server
(site1):
Call Search directly to eWare, audit and replay through central Viewer
server on site 2.
Audio Server on Site 1 is asked to replay call by Vision.
Call is pulled from Archive at Site 2 and played over the phone.
Vision client A searches for call on Site 3 and replays via Audio Server
(site 3):
Call Search directly to eWare, audit and replay through central Viewer
server on site 2.
Audio Server on Site 3 is asked to replay call by Vision.
Call is pulled from Archive at Site 2 and played over the phone.
Notes:
Each Vision client can only have one Audio server specified. If calls are
requested to be played from sites that are remote from the configured
Audio Server, the call will be pulled over the WAN. The call will not be
played by an Audio Server that may be co-located with the recorder that
has the call.
Call Flow guidelines
Site Enterprise
details Replay
Single Site No
Single Site No
System Infrastructure Guide
Archive Comments
No archive Viewer on site with no Adapters. N/A
Local Viewer on site with Adapters.
Archive on
site.
Viewer and Vision Replay
Viewer
Redirection
N/A
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