Table of Contents
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Index
description
140
web application
with applications portal
connectivity
27
,
consolidator
66
133
contact archive
112
controll fallback
49
,
CTI server
29
63
CTI-initiated contacts, capturing
D
DAT72 tape drive
database
calls
36
calls and media
media
36
stored procedures
using
35
D-Channel, wiring
digital voice card support
disk management architecture
Disk Manager
53
disk manager
148
disk space, disk manager
drivers
DVD-RAM
26
tape
26
DVD
java
112
DVD-RAM drives supported
E
E1 wiring
74
E1/T1 voice card attributes
eware2cc module
F
fallback, VOX
118
194
141
142
,
148
48
26
67
37
75
97
147
53
26
156
135
G
guidelines, call flow
H
hardware components
hardware summary
hive
67
hot fail over
application
121
script
120
unify
119
HP tape drives
26
I
implementation
CTI Servers
29
network operating system
physical connectivity
server hardware
voice cards
29
implementation of TDM Recorder
installation, voice cards
J
java DVD
112
java DVD and fileshare backends
java retriever
146
L
license validation
licenses, configuring
Standard 3.0
158
28
30
28
27
28
27
69
112
44
93
Nortel TDM Recorder
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