Chapter 5 Using Serial Port Diagnostic Tools; Overview; Shutting Down Services - Nortel CallPilot User Manual

Chapter 5
Using serial port diagnostic tools
In this chapter
"Overview" (page 37)
"Shutting down services" (page 37)
"Conducting TSTSERIO tests" (page 40)
"Conducting TSTSERIO tests with the loopback plug" (page 42)
"Restarting services" (page 43)

Overview

You may want to test the serial ports when remote access does not work.
This chapter describes how to run serial port diagnostics on the CallPilot
server using the TSTSERIO command. Direct the TSTSERIO command
to serial ports on the server after services on these ports have been shut
down manually, as described in this chapter.

Shutting down services

This section describes how to shut down a service using a specific serial
port. Use the following procedures before you invoke the TSTSERIO local
loopback tests.
Copyright © 2007, Nortel Networks
.
CAUTION
Risk of communications loss
By stopping the services on COM1 or COM2, you lose the support
access feature.
Nortel CallPilot
1002rp Server Maintenance and Diagnostics
NN44200-701 01.02 Standard
5.0 4 April 2007
37
Nortel Networks Confidential