Chapter 4 Using Windows Online Diagnostic Tools; Overview; Viewing Event Logs - Nortel CallPilot User Manual

Chapter 4
Using Windows online diagnostic tools
In this chapter
"Overview" (page 23)
"Viewing event logs" (page 23)
"Using TCP/IP diagnostic tools" (page 27)
"Using the chkdsk utility" (page 34)

Overview

This section describes how to access the run-time online diagnostic tools
provided by the Windows server software. Use the following tools when a
serious problem prevents the use of the CallPilot diagnostic tools that are
available in CallPilot Manager.
•
•
•

Viewing event logs

When the server startup cycle is complete, and if the CallPilot server has
been configured, messages in dialog boxes on the monitor indicate that
CallPilot is ready to accept calls.
Copyright © 2007, Nortel Networks
.
Windows Event Viewer
TCP/IP diagnostics
chkdsk utility
CAUTION
Risk of software corruption
Do not run any utilities that are not documented in this guide.
Nortel CallPilot
1002rp Server Maintenance and Diagnostics
NN44200-701 01.02 Standard
5.0 4 April 2007
23
Nortel Networks Confidential