Nortel CallPilot User Manual page 73

channel Monitor with T1/SMDI
CallPilot services
The Service Name pane shows the status of services from a CallPilot
perspective. The status shown in the Windows Services Control Panel
may state that a service is running, but it may not actually be fully running
or in service from a CallPilot perspective. Refer to the System Monitor tool
Channel Monitor tab for the true status.
The services listed under Service Name should be either running or in full
service when CallPilot is functioning optimally. If any CallPilot services are
stopped, investigate the cause of this. Call Nortel technical support for
assistance.
Copyright © 2007, Nortel Networks
.
Note: While any stopped services should be investigated, some
services are not critical. CallPilot may continue to handle call processing
even with some services stopped.
Nortel CallPilot
1002rp Server Maintenance and Diagnostics
NN44200-701 01.02 Standard
5.0 4 April 2007
System Monitor 73
Nortel Networks Confidential