Running Integrated Diagnostics - Nortel CallPilot User Manual

58 Chapter 6 Using CallPilot Manager to monitor hardware

Running integrated diagnostics

Run diagnostic tests from the Diagnostics section on the Maintenance
screen in the following circumstances:
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Copyright © 2007, Nortel Networks
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Button Description
Stop
You want to ensure that a component is operating properly after
installing or reinstalling it.
The CallPilot server is having trouble processing incoming calls and you
are hoping that diagnostic results can tell you why.
Problems include static, dropped calls, and cross talk (hearing another
conversation).
Nortel CallPilot
1002rp Server Maintenance and Diagnostics
NN44200-701 01.02 Standard
5.0 4 April 2007
ATTENTION
If you are courtesy stopping all components (that is,
you are taking the entire system down), ensure that
you inform all administrators, desktop messaging
users, and web messaging users so that they can
log off their sessions before you proceed.
The system asks you to confirm the courtesy stop.
If you click OK, the component is put out of service
after all calls are finished.
Click this button to take the selected component out
of service immediately. All calls that are in progress
are disconnected immediately.
ATTENTION
If you are stopping all components (that is, you are
taking the entire system down), ensure that you
inform all administrators, desktop messaging users,
and web messaging users so that they can log off
their sessions before you proceed.
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