Page 1 555-8321-210 Meridian HomeOffice II Line Card Configuration Guide Product release 2.1 Standard 01.02 July 1999...
Page 3 Copyright © 1999 Nortel Networks, All Rights Reserved. Printed in Canada Information is subject to change without notice. Nortel Networks reserves the right to make changes in design or components as progress in engineering and manufacturing may warrant. MERIDIAN 1, NORTEL NETWORKS, NORTEL NETWORKS HOW THE WORLD SHARES IDEAS, RAPPORT, and SL-100 are trademarks of Nortel Networks.
Page 5: Publication History
Publication history July 1999 This is the Standard 01.02 issue of the Line Card Configuration Guide for product release 2.1 of Meridian HomeOffice II. This issue adds descriptions of new features of the Meridian HomeOffice II Line Card, enhances descriptions included in the previous issue, and includes more detailed information on configuring the card for specific situations.
Page 6 Publication history Standard 01.02 Meridian HomeOffice II...
Page 7: Table Of Contents
Contents About this guide Overview............x How this guide is organized .
Page 8 Configuring voice and data ports ........77 Section C: HomeOffice II Line Card configuration Overview.
Page 9 SET ONOFFTABLE (S O)........124 SET PHONE (S P) .
Page 10 MMI commands ..........178 Index viii Meridian HomeOffice II...
Page 11: About This Guide
Preface About this guide In this preface Overview How this guide is organized Related documents Line Card Configuration Guide xiii...
Page 12: Overview
The first two digits refer to the product itself. They increase by one each time the product is rereleased. For example, the first issue of the documentation discussing the first version of the Meridian HomeOffice II Line Card receives document number 01.01. The first issue of the documentation covering the second version of the Meridian HomeOffice II Line Card receives document number 02.01.
Page 13: Skills Required
Skills required This guide is intended for Meridian 1 and SL-100 installation technicians with at least a basic knowledge of telecommunications terminology RS-232 signaling switch maintenance (SDI operation) Line Card Configuration Guide...
Page 14: How This Guide Is Organized
This chapter describes the HomeOffice II Line Card and its interoperability features. Chapter 2, “Hardware installation” This chapter describes how to install and cable Meridian HomeOffice II Line Cards in Meridian 1 and SL-100 PBXs. Chapter 3, “Software configuration” This chapter describes how to configure a Meridian HomeOffice II Line Card’s features for optimum performance of Meridian HomeOffice II according to individual telecommuters’...
Page 15: Related Documents
This document is written for both the telecommunications network and data network administrators. It explains what is needed to incorporate Meridian HomeOffice II into the corporate network. It also provides installation checklists and data entry forms. Meridian HomeOffice II Release Notes (NTP 555-8321-102) The Release Notes describe the features and known problems for Meridian HomeOffice II.
Page 16 This document is written for data network administrators and advanced users. It explains how to use the command shell to configure the HomeOffice Router. This document is available on the HomeOffice II CD-ROM and the Nortel Networks web site only. It is unavailable in printed format.
Page 17 Meridian 1 Power engineering (NTP 553-3001-152) Meridian SL-100 Intelligent Peripheral Equipment (IPE) Reference Manual (NTP 555-4001-129) You may also find it helpful to browse the Nortel Networks home page on the World Wide Web at http:\\www.nortelnetworks.com. Line Card Configuration Guide...
Page 18 About this guide Standard 01.02 Meridian HomeOffice II...
Page 19: Description
C h a p t e r 1 Description In this chapter System overview Physical architecture Functionality Cabling Compatibility Card configuration: required elements Environmental and safety considerations Line Card Configuration Guide...
Page 20: System Overview
3. Meridian HomeOffice II Line Card The Meridian HomeOffice II Line Card (HLC) is a standard IPE line card designed to fit into IPE shelves a Meridian 1 or SL-100 switch located at the corporate office (the local site). Each HLC maintains up to 16 virtual telephones on 16 channels.
Page 21 Communication links of a Meridian HomeOffice II system isg625_1 Corporate network (Host location) Data switch Meridian 1 or SL-100 PBX Network shelf IPE shelf XDLC = Extended Digital Line Card HLC = Meridian HomeOffice II Line Card IPE = Intelligent Peripheral Equipment...
Page 22 HLC. When it finds a match, it grants access to that channel corresponding to that security identifier. (Security Level 3 is the default security level.) See “Security level and security identifier” on page 17. Meridian HomeOffice II...
Page 23 Online/Offline table This table allows you to schedule times that the ISDN connection is made available to the HomeOffice II user, and times at which the telephone in the user’s home office reverts to normal telephone service. Note: This feature takes users online or offline on the specified day at the specified time.
Page 24 HomeOffice II troubleshooting You can run the following system tests from a man-machine interface (MMI) terminal: Connectivity test This test verifies the connection between the HLC and the RDB Phone test This test verifies the connection between the RDB and the Meridian digital telephone.
Page 25: Physical Architecture
Man-machine Interface (MMI), and a Serial Data Interface (SDI). You can daisy chain, or link, multiple HLCs through these ports, using one HomeOffice II Line Card Multi-I/O Cable per HLC, so that all HLCs in the daisy chain can share a single maintenance terminal.
Page 26: Functionality
Connectivity Test to verify the connection between the HLC and the RDB See “Connectivity test” on page 155. a Phone Test to verify signaling between the digital telephone and the RDB See “Phone test” on page 156. Meridian HomeOffice II...
Page 27 Circuit pack The HLC conforms to the Common Features Specification for IPE line cards. The LED indicates card enabled/disabled status. The LED indicates a successful Self-Test by blinking three times each time you start or reset the card. If, after passing its self-test, the card’s LED remains lit, check the switch to see if the card is enabled.
Page 28 RDB in the agent’s HomeOffice Router against the security ID that you have configured for this agent number on this channel. If the security IDs match, the agent is now active and can receive calls from the ACD queue. Meridian HomeOffice II...
Page 29 ACD agents can also place calls in local mode (if authorized) while waiting for access to their channels. The agent who is active on a particular channel remains active until either the agent, the HLC (via the Online/Offline table), or the system administrator (via the FORCE (O F)”...
Page 30: Cti Applications
You can obtain these passwords from customer service technicians in troubleshooting situations only. Note: Only use the debug features of the Meridian HomeOffice II Line Card when instructed to do so by a customer service technician. Meridian HomeOffice II...
Page 31: Cabling
The Meridian HomeOffice II Line Card Multi-I/O cable brings these connections outside the IPE shelf or Option 11 cabinet (see page 45). The following table shows the function of each plug of the HomeOffice II Line Card Multi-I/O cable and the type of connector:...
Page 32: Extension Cables
Extension cables The HomeOffice II Multi-I/O cable may be unable to reach between the HLC and the MMI terminal or the SDI port on the switch. Because local site configuration varies, you may need the MMI extension cable and/or the SDI extension cable to supply connectivity between these elements of the HomeOffice II system.
Page 33: Compatibility
Compatibility Introduction This section lists Meridian HomeOffice II Line Card-compatible hardware systems and software releases. Hardware The HLC is compatible with the following systems: any system capable of supporting the XDLC circuit pack Meridian 1 Options 11(C), 11(E), 21(E), 51(C), 61(C), 71(C), and 81(C) Note: Older Meridian 1 systems that have been upgraded with IPE modules can also utilize Meridian HomeOffice II.
Page 34: Card Configuration: Required Elements
Card configuration: required elements Introduction Before you begin to use Meridian HomeOffice II, you must configure the following parameters for the HLC and the HomeOffice Router to be able to communicate with each other: voice and data ports remote number...
Page 35 Security level and security identifier There are three security levels for controlling access to corporate ISDN connections. The default security level (Security Identifier verification, level 3) requires that you configure a security identifier (up to 10 digits) for a channel before the HLC allows access to that channel.
Page 36: Environmental And Safety Considerations
EN550022 Class B-Emissions standard EN50082-1-Immunity standard Temperature requirements The Meridian HomeOffice II Line Card operates in a temperature range of 0 ° C to 40° C (32° F to 104° F). Meridian HomeOffice II...
Page 37: Hardware Installation
C h a p t e r 2 Hardware installation In this chapter Overview Section A: “Planning the installation” Section B: “Configuring the DIP switches” Section C: “Performing the installation” Line Card Configuration Guide...
Page 38: Overview
Planning the installation This section describes necessary planning and preparation for Meridian HomeOffice II systems at both local and remote sites; basic configurations that are possible, both single- and multiple-HLC configurations; as well as understanding and setting DIP switches prior to HLC insertion.
Page 39: Section A: Planning The Installation
Section A: Planning the installation In this section Overview Preinstallation preparation Installation scenarios Line Card Configuration Guide...
Page 40: Overview
Preinstallation preparation This topic describes the planning and preparation processes that you should complete before installing your Meridian HomeOffice II system to help you get the most out of your company’s investment. Installation scenarios Meridian HomeOffice II system installation can be categorized into three basic scenarios.
Page 41: Preinstallation Preparation
Preinstallation preparation Introduction To get the most out of your company’s investment in Meridian HomeOffice II, you must plan and prepare. This topic describes the preparation process. Preinstallation preparation consists of planning for the telecommuting needs of the company preparing the site...
Page 42: Deployment Planning
The Planning Guide also provides checklists for the following people to help ensure complete installation and configuration: Coordinator Telecom Manager/Administrator You can also find these deployment planning forms on the Nortel Networks web site at: http://www.nortelnetworks.com/homeoffice Preparing the site Site preparation involves considering environmental, structural, and electrical factors.
Page 43: Unpacking And Inspecting The Equipment
Unpacking and inspecting the equipment Unpack the equipment and inspect it for damage. When you unpack, follow these general precautions recommended by computer and telephone equipment manufacturers: Remove items that generate static charge from the installation site. Use antistatic spray if the site is carpeted. Ground yourself before handling any equipment.
Page 44: Installation Scenarios
(daisy chain) Both of the above installations are outlined in the following pages. Basic scenarios Meridian HomeOffice II system installation can be categorized into three scenarios according to the number of HLCs at the site. one HLC two HLCs...
Page 45 Installing a single-HLC If your company has 16 or fewer telecommuters, a single Meridian HomeOffice II Line Card will provide HomeOffice II functionality to all of the current telecommuters. In this type installation, the single HLC provides connectivity to both the MMI and the SDI, each of which require specific cabling and DIP switch settings.
Page 46 Installing multiple-HLCs If your company has 17 or more telecommuters, your Meridian HomeOffice II system requires more than one HLC. Multiple HLCs can be daisy chained so that they can share one maintenance connection. Daisy chains with two HLCs require slightly different cabling from daisy chains with more than two HLCs.
Page 47 Note: This illustration shows three HLCs in a daisy chain to demonstrate the pattern of cabling connections required for a successful daisy chain. Meridian HomeOffice II systems can involve daisy chains of from 2 to 32 HLCs. Line Card Configuration Guide...
Page 48 Hardware installation Standard 01.02 Meridian HomeOffice II...
Page 49: Section B: Configuring The Dip Switches
Section B: Configuring the DIP switches In this section Overview Understanding the DIP switches Setting the DIP switches for one HLC Setting the DIP switches for multiple HLCs Line Card Configuration Guide...
Page 50: Overview
All one-HLC systems require unique DIP switch settings. These settings are explained on page 36. Setting the DIP switches for multiple HLCs All two-HLC and more than two-HLC systems also require unique DIP switch settings. These settings are explained on pages 37–42. Meridian HomeOffice II...
Page 51: Understanding The Dip Switches
DIP switch are shown in the tables on pages 34 and 35. DIP switch location The following illustration shows the location of the two banks of DIP switches on the Meridian HomeOffice II Line Card Line Card Configuration Guide 1 2 3 4 5 6 7 8...
Page 52: Default Settings
HLCs in a daisy chain configuration” on page OFF = MMI end (HLC attached to MMI or MMI extension cable) ON = all other HLCs OFF = SDI end (HLC attached to SDI or SDI extension cable) ON = all other HLCs Meridian HomeOffice II...
Page 53: Dip Switch 2 Settings
Note: For every card not on either end of the daisy chain, positions 7 and 8 of SW1 must be ON. See “Intermediate cards” on page 39 for more information. DIP switch 2 settings DIP switch (SW2) position 1 selects the daisy chain’s baud, 9600 or 2400 bps. SW2 position 2 selects the daisy chain’s parity, number of data bits, and number of stop bits—the daisy chain’s terminal settings.
Page 54: Setting The Dip Switches For One Hlc
Setting the DIP switches for one HLC Introduction If your system consists of a single Meridian HomeOffice II Line Card, daisy- chain settings are not applicable. Since there is no daisy chain address, positions 1–6 remain in the default OFF setting. Since the card provides both maintenance connections (that is, it serves as both the MMI end and the SDI end), positions 7 and 8 also remain in the default OFF setting.
Page 55: Setting The Dip Switches For Multiple Hlcs
Setting the DIP switches for multiple HLCs Introduction If your system consists of more than one Meridian HomeOffice II Line Card, the cards must be set up in one of the two following configurations to be a functioning daisy chain:...
Page 56 45) connects either directly to the SDI, or to the SDI Extension cable. (See “SDI extension cable” on page 48.) SW1, position 7, of this HLC must be set to ON. SW1, position 8, of this HLC must be set to OFF. HLC 0 HLC 1 Default Meridian HomeOffice II...
Page 57 Intermediate cards The difference between a two-HLC configuration and a more than two HLC configuration is the introduction of intermediate cards. An intermediate card is a card that is neither at the MMI end, nor at the SDI end. For example, in the three-HLC configuration illustrated on page 29, the middle HLC is the intermediate card.
Page 58 Positions 7 and 8 are determined by which cards are at the MMI and SDI ends. Address Position 1 Position 2 Position 3 Position 4 Position 5 Position 6 command (see “DISPLAY CONFIG (D C)” on page 102), DISPLAY Meridian HomeOffice II...
Page 59 Address Position 1 Position 2 Position 3 Position 4 Position 5 Position 6 Line Card Configuration Guide...
Page 60 Labeling the HLC In situations where multiple HLCs are present, label each HLC faceplate with the card’s shelf, slot, and daisy-chain address. You must know the card’s address to log in to and administer it. Meridian HomeOffice II...
Page 61: Section C: Performing The Installation
Section C: Performing the installation In this section Overview Cable descriptions MMI terminal connection scenarios Installing and cabling a single HLC Installing and cabling multiple HLCs Line Card Configuration Guide...
Page 62: Overview
Cable descriptions The Meridian HomeOffice II system uses three unique cables and gives pin-out information for the cables that must be ordered separately, giving you the option of building these cables yourself. MMI terminal connection scenarios There are three possible methods of connecting an MMI terminal to a Meridian HomeOffice II Line Card for maintenance access.
Page 63: Cable Descriptions
(ordered separately from Nortel Networks) HomeOffice II Line Card Multi-I/O cable The illustration on the next page shows the HomeOffice II Line Card (HLC) Multi-I/O cable. P1 is a 25-Pair Telco connector that links the HLC to the IPE shelf or Option 11 cabinet. P2 is a male 25-pin connector that links the HLC to an MMI terminal for card maintenance.
Page 64 Hardware installation Standard 01.02 isg607_i.eps P2-MMI (male) P1-IPE shelf/Option 11 cabinet P3-SDI (female) Meridian HomeOffice II...
Page 65 P2 to reach the terminal connection, you must use the MMI Extension cable (NTDR58AA) to complete this connection. You can obtain this cable from a Nortel Networks distributor, or you can construct the cable, with a maximum length of approximately 14.5 meters (48 feet), using the following...
Page 66 SDI extension cable The female 25-pin connector (P3) of the HomeOffice II Line Card (HLC) Multi-I/O cable provides connectivity to the SDI port on the switch. If the Multi-I/O cable is not long enough for P3 to reach the SDI port on the switch, you must use the SDI Extension cable (NTDR59AA) to complete this connection.
Page 67: Mmi Terminal Connection Scenarios
To connect an HLC to a terminal server to provide a man-machine interface (MMI) terminal to the system, attach the male 25-pin connector of the Meridian HomeOffice II Line Card Multi-I\O cable (Plug 2) to a terminal server providing access to the corporate LAN. This connection requires a customer-supplied...
Page 68 To connect an HLC to a modem to provide a man-machine interface (MMI) terminal to the system, attach the male 25-pin connector of the Meridian HomeOffice II Line Card Multi-I\O cable, Plug 2, to the female 25-pin connector on the back of the modem.
Page 69: Installing And Cabling A Single Hlc
Installing and cabling a single HLC Introduction Preparing the switch and actually placing the HLCs into their slots are identical procedures, no matter how many HLCs there are in your system. However, cabling is different for one-, two-, and more than two-HLC systems. In all systems, the switch’s SDI connection is provided by either a 25-pin male SDI port or a cable kit with a 25-pin male connection.
Page 70 Refer to the documentation specific to your switch for exact procedures. To cable a single HLC Plug the 25-Pair Telco connector, P1, of the HomeOffice II Line Card (HLC) Multi-I/O cable into the connector associated with the slot occupied by the HLC.
Page 71: Installing And Cabling Multiple Hlcs
Installing and cabling multiple HLCs Introduction Preparing the switch and actually placing the HLCs into their slots are identical procedures, no matter how many HLCs there are in your system. However, cabling is different for one-, two-, and more than two-HLC systems. In all systems, the switch’s SDI connection is provided by either a 25-pin male SDI port or a cable kit with a 25-pin male connection.
Page 72 MMI Extension cable and plug this cable’s male 25-pin connector into the MMI terminal. Obtain the MMI Extension cable from your Nortel Networks distributor by requesting item number A0748519. Or, you can build the cable using the pin-out configuration provided on page 47.
Page 73: To Verify The Installation
If you are cabling the HLC occupying the card slot with the highest number in the daisy chain, connect the female 25-pin connector, P3, of its Meridian HomeOffice II Line Card Multi-I/O cable to the SDI port on the switch.
Page 74 Hardware installation Standard 01.02 Meridian HomeOffice II...
Page 75: Software Configuration
C h a p t e r 3 Software configuration In this chapter: Overview Configuring a slot Section A: “Trunk configuration” Section B: “Voice and data port configuration” Section C: “HomeOffice II Line Card configuration” Line Card Configuration Guide...
Page 76: Overview
Voice and data port configuration This section explains the function of the voice and data ports in a Meridian HomeOffice II system and how to configure these ports for your HomeOffice II Line Card (HLC). HomeOffice II Line Card configuration This section explains how to configure your Meridian HomeOffice II Line Card to serve up to 16 telecommuters.
Page 77: Configuring A Slot
Configuring a slot Introduction For the switch to communicate properly with the Meridian HomeOffice II Line Card (HLC), it must recognize each HLC as an extended digital line card (XDLC). This requires that each card slot occupied by an HLC must be configured at the switch as an XDLC card slot.
Page 78 Software configuration Standard 01.02 Meridian HomeOffice II...
Page 79: Section A: Trunk Configuration
Section A: Trunk configuration In this section Overview Trunk configuration ISDN BRI line requirements at the corporate office Line Card Configuration Guide...
Page 80: Overview
Note: ISDN BRI trunk access is not supported in North America. Host trunk configuration Host trunk configuration for the Meridian HomeOffice II system requires telling your service provider the type of ISDN connection (PRI or BRI) you need and what parameters to configure. In some situations, under strict limitations, a T1/ E1 trunk may be used.
Page 81: Host Trunk Configuration
HomeOffice II traffic) T1/E1 DTI configuration When the digital trunks used by the Meridian HomeOffice II system are T1 or E1, certain characteristics must be included for proper functionality of the system. Those features are included in the following list: The connection must be digital end-to-end with no analog segments.
Page 82 Verify this with your service provider. Note: In North America, ISDN BRI can only be ordered as a subscriber line and, therefore, cannot be used as a trunking option. Meridian HomeOffice II...
Page 83: Isdn Bri Line Requirements At The Corporate Office
ISDN BRI line requirements at the corporate office Introduction You may need to also arrange for ISDN BRI service from your corporate PBX to the desks of corporate employees. The following examples illustrate why this may be required: Data network administrators want to test a HomeOffice Router’s configuration before giving it to a telecommuter.
Page 84 More information For more details about ISDN BRI provisioning, refer to the Meridian HomeOffice II User Guide (NTP 555-8321-205). For a sample configuration on a Meridian 1 PBX, see “Configuration example— North America” below or “Configuration example—Europe” on page 70. For instructions on completing the configuration on your Meridian 1 or SL-100 PBX, refer to your switch documentation.
Page 85 BRI configuration >ld 15 TYPE CUST AML_DATA ANI_DATA ATT_DATA AWU_DATA CCS_DATA CDR_DATA FCR_DATA FFC_DATA FTR_DATA HSP_DATA ICP_DATA IMS_DATA INT_DATA LDN_DATA MPO_DATA NET_DATA ISDN yes PINX_DN MMSN BSGC PFX1 PFX2 HLOC RCNT PSTN TNDM PCMC SATD OCLI TIDM DASC Line Card Configuration Guide //Customer Data //ISDN BRI...
Page 86 CNIP DMWM MWNS NIT_DATA OAS_DATA RDR_DATA ROA_DATA TIM_DATA TST_DATA >LD 27 TYPE lapd PGPN LAPD T200 T203 N200 N201 N2X4 PGPN >LD 27 TYPE misp LOOP APPL bril APPL //LAPD //Used in DSL below //MISP //Card Number Meridian HomeOffice II...
Page 87 DPSD >LD 27 TYPE card MISP CTYP uilc >LD 27 TYPE APPL bril mho1 CUST B1CT vce dta B2CT vce dta MTEI MCAL MTSP LAPD PRID PDCA HUNT TGAR NCOS SGRP >LD 27 TYPE USID SPID 0012000 SPID 0012001 SPID Line Card Configuration Guide //UILC //Card Number...
Page 88 MISP CTYP silc >LD 27 TYPE APPL BRIL HOII CUST MODE NTAS B1CT VCE DTA B2CT VCE DTA //BChan1 //Voice & Data //BChan2 //Used in HLC remote config //SILC //Card Number //SILC: DSL //Voice and Data Meridian HomeOffice II...
Page 89 MTEI MCAL MTSP LAPD PRID PDCA HUNT TGAR NCOS SCPW SGRP >LD 27 TYPE USID SUPL_SVC 3000 VCE DTA MCAL CLIP PRES COLP TRANS FEAT SSRV_ETSI 3001 VCE DTA MCAL CLIP PRES COLP TRANS FEAT SSRV_ETSI Line Card Configuration Guide //Euro ISDN(ETSI) //SILC: TSP //First ISDN no.
Page 90 Software configuration Standard 01.02 DFDN 3000 //Used in HLC remote config Meridian HomeOffice II...
Page 91: Section B: Voice And Data Port Configuration
Section B: Voice and data port configuration In this section Overview Understanding port relationships Configuring voice and data ports Line Card Configuration Guide...
Page 92: Overview
Overview Introduction This section explains the relationship of the voice and data ports in a Meridian HomeOffice II system and how to configure these ports for yourHomeOffice II Line Card (HLC). Understanding port relationships There are three main types of ports in the set up and configuration of a fully functioning Meridian HomeOffice II Line Card.
Page 93: Understanding Port Relationships
The voice ports in a Meridian HomeOffice II system provide the communication paths at both the local and remote sites. At the local site, communication between the switch and the HomeOffice II Line Card (HLC) travels a path provided by the voice port. At the remote site,...
Page 94 (or in multiple-user or ACD environments, the logged-in user) accesses the corporate switch. Data path PSTN Voice path HomeOffice Router (inside Data Router) path Voice path Meridian HomeOffice II...
Page 95: Configuring Voice And Data Ports
Configuring voice and data ports Introduction This topic discusses essential voice and data port configuration. For Meridian HomeOffice II to function properly, you must configure voice and data ports for each channel on the HLC. This configuration takes place at the switch. Port mapping The following table shows the correct mapping between voice and data ports and HLC channels on both Meridian 1 and SL-100 switches.
Page 96: Data Port Configuration
For further details, refer to the section on LD 11 in the Meridian 1 X11 I/O Guide (NTP 553-3001-400). Meridian 1 Data port Voice port Setting CLS prompt = DTA DTA0 prompt = MCA SL-100 Data port Meridian HomeOffice II...
Page 97 HLC ports 0 and 16 on a Meridian 1 system (ports 0 and 1 on an SL-100 system) appear busy. Online/Local Calling key For the voice and data ports on the Meridian HomeOffice II Line Card to function together, you must properly configure the Online/Local Calling (Online/LC) key.
Page 98 “CONNECTED” message. Complete voice and data port configuration as per the documentation for your particular switch. Log out of the switch’s SDI connection by entering the HOST logout command, @@@, once correct configuration is confirmed. Meridian HomeOffice II...
Page 99: Section C: Homeoffice Ii Line Card Configuration
Section C: HomeOffice II Line Card configuration In this section Overview Mandatory HLC configuration Optional HLC configuration Line Card Configuration Guide...
Page 100: Overview
16 telecommuters. Mandatory HLC configuration Mandatory HomeOffice II Line Card (HLC) configuration involves those features on the HLC that must be configured for basic Meridian HomeOffice II functionality. These features include: a remote number for each channel...
Page 101: Mandatory Hlc Configuration
Introduction This topic identifies the settings that must be configured for proper functioning of Meridian HomeOffice II at a particular remote site. Voice and data ports You must assign voice and data ports to each channel being configured on the HLC before the Meridian HomeOffice II can function.
Page 102: Optional Hlc Configuration
Optional HLC configuration Introduction This topic identifies optional features on the Meridian HomeOffice II Line Card. Configuring these features enables complete Meridian HomeOffice II functionality. Card-wide configuration settings using SET CONFIG (S C) See “SET CONFIG (S C)” on page 114.
Page 103 23) recommends recording this information on the following forms: Line Card Ports Configuration — Meridian 1 Line Card Ports Configuration — SL-100 You can find each of these forms in the “Deployment Planning” chapter of the Meridian HomeOffice II Planning Guide (NTP 555-8321-101). Line Card Configuration Guide...
Page 104 Software configuration Standard 01.02 Meridian HomeOffice II...
Page 105: Maintenance
C h a p t e r 4 Maintenance In this chapter Overview Repair and replacement LOGIN (L) HELP (HE or ?) menu HOST (HO) COPY ONOFFTABLE (C O) QUIT (Q) Section A: “DISPLAY (D) commands” Section B: “SET (S) commands” Section C: “ERASE (E) commands”...
Page 106: Overview
Introduction This chapter describes the processes for configuring and maintaining Meridian HomeOffice II software for individual users’ remote sites (home offices). This chapter contains the MMI commands used for configuration, with in-depth descriptions and samples of the onscreen displays produced by each variation of the commands.
Page 107 TEST (T) menu The TEST (T) menu presents test commands that enable you to verify the communication paths of the Meridian HomeOffice II system. UPLOAD (U) command UPLOAD (U) command enables you to update HLC firmware as upgrades become available.
Page 108: Repair And Replacement
The following points are critical for dealing with card failure: The Meridian HomeOffice II Line Card (HLC) is field-replaceable only. The HLC must NOT be serviced in the field. In the event of failure, you must return the HLC to Nortel Networks for repair or disposal. DANGER...
Page 109: Login (L)
LOGIN (L) Introduction The LOGIN (L) command enables you to access an HLC or the switch to perform maintenance functions. Command prompts When you are not logged in, the MMI prompt is HLC>. When you are logged in to a one-card system, the MMI prompt is HLC::>. When you are logged in to a multi-card daisy-chained system, the MMI prompt is HLC<XX>, where <XX>...
Page 110 Wed, 05-26-1999 0:56:03 HLC:>l Enter Password ******* Wed, 05-26-1999 0:56:11 HLC::> The command prompt verifies a successful login. Command prompts are discussed on page 91. Note: You will be logged out after any fifteen-minute period of inactivity. Meridian HomeOffice II...
Page 111: Help (He Or ?) Menu
HELP (HE or ?) menu Introduction The HLC MMI provides a help menu, which lists the various MMI commands available for HLC maintenance and the use of each. To view the HLC Help menu If you are not already logged in, log in to the MMI. See “LOGIN (L)”...
Page 112: Host (Ho)
Result: Five asterisks, one for each letter of the password and one for the Enter keystroke, and the word “CONNECTED” appear, similar to the following figure: Wed, 05-26-1999 17:17:34 HLC::>HO Enter Password ***** Proceed with switch maintenance as normal. Meridian HomeOffice II...
Page 113 July 1999 Maintenance To exit the switch and return to the HLC MMI, type the host logout command, @@@. Result: The MMI command prompt appears on the screen. Note: The HLC automatically terminates your MMI session after any 15- minute period of inactivity, but does not log out of the switch. If the HLC MMI logs out before you log out of the switch’s maintenance terminal, you must do the following to terminate the connection to the switch: a.
Page 114: Copy Onofftable (C O)
Note: The Online/Offline Table takes users offline on the specified day at the specified time. It does not prevent users from accessing the Meridian HomeOffice II system. The COPY ONOFFTABLE or C O command gives you the ability to set only a few table entries and copy them if the same schedule applies to multiple days or channels.
Page 115 Copy the information you wish to duplicate using one of the following two formats: IF you want to copy one entire channel’s settings to another channel one day’s settings to another day more settings Note: Information configured through the previous steps has not yet been saved and is currently stored only in RAM.
Page 116: Quit (Q)
Result: The MMI logs out and presents you with the system command prompt. The on-screen display is similar to the following figure: Fri, 05-29-98 19:49:35 HLC::>q User logout Fri, 05-29-98 19:49:42 HLC> Note: You are automatically logged out of the MMI after any 15-minute period of inactivity. Meridian HomeOffice II...
Page 117: Section A: Display (D) Commands
Section A: DISPLAY (D) commands In this section Overview DISPLAY CONFIG (D C) DISPLAY ECHO (D E) DISPLAY ONOFFTABLE (D O) DISPLAY PHONE (D P) DISPLAY REMOTE (D R) DISPLAY STATUS (D S) Line Card Configuration Guide...
Page 118: Overview
HLC: phone type: cordless or corded indicator update status: enabled or disabled DISPLAY REMOTE (D R) The DISPLAY REMOTE or D R command displays the remote numbers of all home offices served by the HLC. Meridian HomeOffice II...
Page 119 DISPLAY STATUS (D S) The DISPLAY STATUS OR D S command displays the status of each user configured to the HLC. Line Card Configuration Guide...
Page 120: Display Config (D C)
To display the HLC’s configuration settings If you are not already logged in, log in to the MMI. See “LOGIN (L)” on page 91. Result: The MMI presents you with the logged-on command prompt. (See “Command prompts” on page 91.) Meridian HomeOffice II...
Page 121 At the command prompt, type DISPLAY CONFIG or D C and press Enter. Result: The MMI displays the configuration settings for the HLC. The on- screen display is similar to the following figure Wed, 05-26-1999 16:08:07 HLC::>d c HLC S/N: NNTM183vedat 04 Firmware Version: D1.15d1 FLASH 16 Port Echo Cancellation Init: Sun, 01-30-2000...
Page 122: Display Echo (D E)
7: Active (64ms) Channel 8: Active (64ms) Channel 9: Active (64ms) Channel 10: Active (64ms) Channel 11: Active (64ms) Channel 12: Active (64ms) Channel 13: Active (64ms) Channel 14: Active (64ms) Channel 15: Active (64ms) Wed, 05-26-1999 16:32:53 HLC::> Meridian HomeOffice II...
Page 123: Display Onofftable (D O)
Note: The Online/Offline table takes users online or offline on the specified day at the specified time. It does not prevent users from accessing the Meridian HomeOffice II system. To display the Online/Offline table If you are not already logged in, log in to the MMI.
Page 124 Thu, Entry 5, Offline at 17:00 Fri, Entry 1, Online at 08:00 Fri, Entry 2, Online at 08:30 Fri, Entry 3, Offline at 12:00 Fri, Entry 4, Online at 13:00 Fri, Entry 5, Offline at 17:00 Wed, 05-26-1999 16:28:52 HLC::> Meridian HomeOffice II...
Page 125: Display Phone (D P)
DISPLAY PHONE (D P) Introduction The DISPLAY PHONE command displays the following characteristics of the telephones served by the HLC: phone type: cordless or corded indicator update status: enabled or disabled See “SET PHONE (S P)” on page 128 To display telephone characteristics If you are not already logged in, log in to the MMI.
Page 126: Display Remote (D R)
At the command prompt, type DISPLAY REMOTE or D R and press Enter. Result: The MMI’s display of remote numbers for each remote site served by the HLC is similar to the example on the next page. Meridian HomeOffice II...
Page 127 Wed, 05-26-1999 16:18:16 HLC::>d r Remote numbers for channel Agent 7200 Agent 7202 Agent 7204 Agent 7206 Agent 7208 Agent 7210 Agent 7212 Agent 7214 Remote numbers for channel Agent 7202 Agent 9,9725551212 Agent 7230 Remote number for channel Remote number for channel Remote number for channel Remote number for channel Remote number for channel...
Page 128: Display Status (D S)
7: Online, Active Channel 8: Online, Inactive Channel 9: Online, Inactive Channel 10: Online, Inactive Channel 11: Online, Inactive Channel 12: Online, Inactive Channel 13: Online, Inactive Channel 14: Online, Inactive Channel 15: Online, Inactive Wed, 05-26-1999 1:30:51 HLC::> Meridian HomeOffice II...
Page 129: Section B: Set (S) Commands
Section B: SET (S) commands In this section Overview SET CONFIG (S C) SET DATE (S D) SET ECHO (S E) SET IDENTIFIER (S I) SET ONOFFTABLE (S O) SET PHONE (S P) SET REMOTE (S R) SET TIME (S T) Line Card Configuration Guide...
Page 130: Overview
ISDN connection. SET PHONE (S P) Use the SET PHONE, or S P command to determine the characteristics of the telephone or telephones (in multiple-user configurations) used on a specific channel. Meridian HomeOffice II...
Page 131 SET REMOTE (S R) Use the SET REMOTE, or S R command to assign the ISDN number to which the HLC must forward calls made to the telecommuter’s corporate office telephone. SET TIME (S T) Use the SET TIME or S T command to set the HLC’s clock to a time other than that kept at the switch’s clock.
Page 132: Set Config (S C)
At the command prompt, type SET CONFIG or S C and press Enter. Result: The MMI’s display of the current security level and prompt for a new security level is similar to the following figure: Wed, 05-26-1999 16:44:34 HLC::>s c Enter Security Level [Current Value - 3]: Meridian HomeOffice II...
Page 133 Configure the HLC’s security level Note: Refer to the following forms in the Meridian HomeOffice II Planning Guide (NTP 555-8321-101) for the planned security level: Line Card Ports Configuration — Meridian 1 Line Card Ports Configuration — SL-100 See “HLC security” on page 11 for a discussion of the properties of the various Security levels.
Page 134 Result: A prompt similar to the following appears: Enter Site Name [Current Value - NT1] Type the new site name and press Enter. Result: A prompt similar to the following appears: Change System Password (YES or NO) Meridian HomeOffice II...
Page 135 Configure the system password for the HLC. See “Password” on page 84 for an explanation of the password setting. IF you wish to keep the current password change the password Note 1: System password is case-sensitive and has a maximum length of ten characters.
Page 136: Set Date (S D)
At the command prompt, type SET DATE or S D and press Enter. Result: The MMI’s display of its current date and prompt for a new one is similar to the following figure: Wed, 05-26-1999 7:40:01 HLC::>s d Current Date 05-26-1999 Enter <mm-dd-yyyy> <Return> Meridian HomeOffice II...
Page 137 Configure the date kept by the HLC according to the following table. IF you wish to keep the date currently maintained by the HLC change the date maintained by the HLC Result: The HLC displays the information that it receives. Note 1: Year 2000 is supported.
Page 138: Set Echo (S E)
THEN type the channel for which echo canceling is being enabled Example: 6 ON and press Enter. Result: A message similar to the following appears: Echo Cancellation for Channel 6: Active (64ms) Meridian HomeOffice II...
Page 139 IF you wish to disable echo canceling for a channel configure echo canceling for another channel Note: Information configured through the previous steps has not yet been saved and is currently stored only in RAM. If the board were to be removed or the power turned off without saving, the information would be lost.
Page 140: Set Identifier (S I)
Example: 6 0987654321 and press Enter. Result: A message similar to the following appears: Security ID for Channel 6: 0987654321 Meridian HomeOffice II...
Page 141 IF you wish to configure a security identifier for an Agent using channel 6 configure another security identifier Note: Information configured through the previous steps has not yet been saved and is currently stored only in RAM. If the board were to be removed or the power turned off without saving, the information would be lost.
Page 142: Set Onofftable (S O)
5:00 p.m. Overriding OFFLINE commands The HomeOffice II user has the ability to override the times at which the ISDN connection is terminated, should one of these times occur in the middle of a business call. A brief tone notifies the user 30, 20, and 10 seconds before the call is terminated, giving the user an opportunity to press the Online/LC key to override the termination of the connection.
Page 143 Table entry increments The table rounds entries to the most recent quarter-hour (15-minute increments). For example, if the table receives an Online command for 8:10, it interprets the entry as 8:00 a.m. and the Online/Offline table initiates the ISDN connection at that time.
Page 144 (given in 15-minute intervals, such as 8:00, 8:15, 8:30, or 8:45) Example: 6 OFF Mon 11:30 and press Enter Result: A message similar to the following appears: Channel 6: Offline on Mon at 11:30 return to Step 2. Meridian HomeOffice II...
Page 145 July 1999 Maintenance Note: Information configured through the preceding steps has not yet been saved and is currently stored only in RAM. If the board were to be removed or the power turned off without saving, the information would be lost. If you wish to save the information, type PROVISION SAVE, or P S and press Enter.
Page 146: Set Phone (S P)
This setting identifies whether a 2616CT cordless telephone is used as the primary telephone at the remote site. A cordless telephone requires slightly different programming to provide complete HomeOffice II functionality. INDICATOR UPDATE MODE (ENABLE OR DISABLE) This setting identifies the status of Indicator Update, an On-demand Mode feature.
Page 147 To set the characteristics of the telephones on a channel If you are not already logged in, log in to the MMI. See “LOGIN (L)” on page 91. Result: The MMI presents you with the logged-on command prompt. See “Command prompts” on page 91. At the command prompt, type SET PHONE or S P and press Enter.
Page 148 Channel 6: corded phone attached Indicator Update Mode Enabled Note: Indicator Update Enabled may increase phone charges. DISABLE and press Enter. Result: A message similar to the following appears: Channel 6: Corded phone attached Indicator Update Mode Disabled Meridian HomeOffice II...
Page 149: Set Remote (S R)
SET REMOTE (S R) Introduction Use the SET REMOTE or S R command to assign the ISDN number to which the HLC must forward calls made to the telecommuter’s corporate office telephone. The remote number includes trunk-access digits that are necessary for making an outside call from the corporate office the ISDN number of the telecommuter’s home office Separators...
Page 150 9725557612. Planning remote number configuration You can record remote numbers for each remote site on the following forms, found in the Meridian HomeOffice II Planning Guide (NTP 555-8321-101): Line Card Ports Configuration—Meridian 1 Line Card Ports Configuration—SL-100 To configure a user’s remote number If you are not already logged in, log in to the MMI.
Page 151 Configure the remote number according to the following table. IF you wish to configure a remote number for the channel configure a remote number for an agent configure more remote numbers Note: Information configured through the above steps has not yet been saved and is currently stored only in RAM.
Page 152: Set Time (S T)
Result: The MMI’s display of its current time and prompt for a new time is similar to the following figure: Wed, 05-26-1999 17:40:28 HLC::>s t Current Time 17:30:19 Enter <hh:mm:ss> Type the time in 24-hour HH:MM:SS format and press Enter. Result: The HLC displays the information that it receives. <Return> Meridian HomeOffice II...
Page 153 Configure the time kept by the HLC according to the following table. IF you wish to keep the time currently maintained by the HLC change the time maintained by the HLC Note: Information configured through the above steps has not yet been saved and is currently stored only in RAM.
Page 154 Maintenance Standard 01.02 Meridian HomeOffice II...
Page 155: Section C: Erase (E) Commands
Section C: ERASE (E) commands In this section Overview ERASE ONOFFTABLE (E O) ERASE REMOTE (E R) Line Card Configuration Guide...
Page 156: Overview
Online/Offline table. ERASE REMOTE (E R) Use the ERASE REMOTE or E R command to permanently remove information (remote sites or individual agents) from HLC channels. command to remove the settings from HLC channels according Meridian HomeOffice II...
Page 157: Erase Onofftable (E O)
ERASE ONOFFTABLE (E O) Introduction Use the ERASE ONOFFTABLE or E O command to remove individual entries or an entire day’s entries from a channel’s Online/Offline table. To remove entries from a channel’s Online/Offline table If you are not already logged in, log in to the MMI. See “LOGIN (L)”...
Page 158 Example: 6 Fri and press Enter. Result: A message similar to the following appears: Channel 6: All Entries for Fri Cleared return to Step 2. Meridian HomeOffice II...
Page 159: Erase Remote (E R)
ERASE REMOTE (E R) Introduction Use the ERASE REMOTE or E R command to permanently remove information (remote sites or individual agents) from HLC channels. To remove information from an HLC channel If you are not already logged in, log in to the MMI. See “LOGIN (L)”...
Page 160 If you wish to save the information, type PROVISION SAVE or P S and press Enter. See “PROVISION SAVE (P S)” on page 149. THEN return to Step 2. Meridian HomeOffice II...
Page 161: Section D: Offline (O) Commands
Section D: OFFLINE (O) commands In this section Overview OFFLINE NORMAL (O N) OFFLINE FORCE (O F) Line Card Configuration Guide...
Page 162: Overview
Use the OFFLINE NORMAL or O N command to request that a user release the ISDN connection. OFFLINE FORCE (O F) Use the OFFLINE FORCE or O F command to terminate an active ISDN connection without delay or warning to the affected user. Meridian HomeOffice II...
Page 163: Offline Normal (O N)
OFFLINE NORMAL (O N) Introduction Use the OFFLINE NORMAL or O N command to request that a user release the ISDN connection. In effect, entering an OFFLINE NORMAL command is like inserting an Online/Offline table offline entry. In the same way that the Online/Offline table notifies users that they are about to lose the connection before sending a channel offline, when you enter an OFFLINE NORMAL command, the user receives audible notification (a beep) that the connection is about to go down, 30 seconds, 20 seconds, and 10 seconds...
Page 164: Offline Force (O F)
HLC::>o f Enter <Channel> Terminate a channel’s ISDN connection without warning to the affected user by typing the channel number and pressing Enter. Result: The MMI displays a message similar to the following: Channel 6: Offline Forced Meridian HomeOffice II...
Page 165: Section E: Provision (P) Commands
Section E: PROVISION (P) commands In this section Overview PROVISION SAVE (P S) PROVISION REVERT (P R) PROVISION ERASE (P E) Line Card Configuration Guide...
Page 166: Overview
Use the PROVISION REVERT or P R command to return to the most recently saved information concerning specific telecommuters. PROVISION ERASE (P E) Use the PROVISION ERASE OR P E command to reset information concerning specific telecommuters. commands deal with information about specific users Meridian HomeOffice II...
Page 167: Provision Save (P S)
PROVISION SAVE (P S) Introduction Use the PROVISION SAVE or P S command to store to machine memory information concerning specific telecommuters configured using the SET, COPY ONOFFTABLE, and ERASE commands. To save information pertaining to HomeOffice sites If you are not already logged in, log in to the MMI. See “LOGIN (L)”...
Page 168: Provision Revert (P R)
Thu, 05-27-1999 8:14:46 HLC::>p r Reverted to Previously Saved Provisioning Thu, 05-27-1999 8:14:52 HLC::> The most recent changes are discarded and the previously saved entries are retained. Meridian HomeOffice II...
Page 169: Provision Erase (P E)
PROVISION ERASE (P E) Introduction Use the PROVISION ERASE or P E command to reset information configured using the SET command and currently held in RAM to the original factory defaults. If you wish to erase Flash memory settings, you must execute a PROVISION ERASE command followed by a PROVISION SAVE command.
Page 170 Maintenance Standard 01.02 Meridian HomeOffice II...
Page 171: Section F: Test (T) Menu
Section F: TEST (T) menu In this section Overview Connectivity test Phone test Line Card Configuration Guide...
Page 172: Overview
Use a Connectivity Test to verify the connection between the HLC and the Remote Daughterboard (RDB) in the HomeOffice Router. Phone test Use a Phone Test to verify signaling paths between the digital telephone and the Remote Daughterboard (RDB) in the HomeOffice Router. Meridian HomeOffice II...
Page 173: Connectivity Test
Connectivity test Introduction Use a Connectivity test to verify the connection between the HLC and the Remote Daughterboard (RDB) in the HomeOffice Router. To verify the connection between the HLC and the RDB If you are not already logged in, log in to the MMI. See “LOGIN (L)”...
Page 174: Phone Test
Test in Progress. Please wait... When the Connectivity Test is finished, the MMI displays the channel number tested, the test results, and a TEST COMPLETED message. Note: For a list of possible test results and their meanings, see page 157. Meridian HomeOffice II...
Page 175: Possible Test Results
Possible test results Introduction The following table lists the messages that the MMI returns after running tests from the TEST (T) menu. When a test is completed, the MMI displays the channel number of the channel tested and one of the items from the “Resulting message”...
Page 176 Maintenance Standard 01.02 Meridian HomeOffice II...
Page 177: Section G: Upload (U) Command
Section G: UPLOAD (U) command In this section Overview Upload (U) Line Card Configuration Guide...
Page 178: Overview
Overview Introduction The UPLOAD (U) command enables you to equip an existing HLC with the latest release of HLC firmware, maximizing Meridian HomeOffice II’s functionality. The steps necessary to complete a successful upload are outlined on the following pages. How the UPLOAD (U) command works The UPLOAD (U) command instructs the HLC to revert to the E-PROM execution mode to upgrade the firmware on the Flash module.
Page 179: Upload (U)
Upload (U) Introduction The UPLOAD (U) command enables you to perform an HLC firmware upgrade. For a description of what you must do before performing the upgrade, see page 161. Before you begin an upload The following instructions must be observed for a successful firmware upload: Do not use the HLC for call traffic during an upload.
Page 180 From the Data Options menu, select Transfer Protocol. From the Transfer Protocol pull-down menu, select Xmodem. Meridian HomeOffice II...
Page 181 Enter the UPLOAD (U) command. IF the HLC is running from EPROM from Flash memory Line Card Configuration Guide THEN The following message appears: UPLOAD FLASH? (YES OR NO) Type Y and press Enter. A message similar to the following appears: Uploading using X-MODEM-CRC.
Page 182 From the Data pull-down menu, select Send file. In the resulting dialog boxes, locate the file containing the desired firmware load and press Enter. Result: Your terminal software now uploads the new firmware file to the HLC. Meridian HomeOffice II...
Page 183: Troubleshooting
C h a p t e r 5 Troubleshooting In this chapter Overview Dropped calls No voice path Echo on line Blocked calls Unsatisfactory Flash Line Card Configuration Guide...
Page 184: Overview
These are solutions to the most likely sources of the loss of voice path on a Meridian HomeOffice II system. Echo on line The solution to the most likely source of echo on a Meridian HomeOffice II system is presented here. Blocked calls These procedures give you the solutions to the most likely sources of blocking on a Meridian HomeOffice II system.
Page 185: Dropped Calls
Dropped calls Introduction If you are having problems with dropped calls on your Meridian HomeOffice II system, these solutions may resolve them. To troubleshoot dropped calls Verify the HLC’s security level. See “DISPLAY CONFIG (D C)” on page 102 for instructions on how to display the HLC’s security level.
Page 186: No Voice Path
No voice path Introduction If you are having a problem with no voice path on a Meridian HomeOffice II system, these solutions may resolve them. To troubleshoot no voice path Verify the user’s remote number. For the exact procedure for displaying an HLC’s remote numbers, see “DISPLAY REMOTE (D R)”...
Page 187: Echo On Line
Echo on line Introduction If you are having a problem with echo on your Meridian HomeOffice II system, try these solutions may resolve the problem. To troubleshoot line echo Check your echo canceling settings. For the procedure necessary to display the HLC’s echo canceling settings, see “DISPLAY ECHO (D E)”...
Page 188: Blocked Calls
Blocked calls Introduction If you are having problems with blocked calls on a Meridian HomeOffice II system, these solutions may resolve them. Cabling and settings Confirm proper cabling connections by comparing your system with the figures on pages 27 and 29.
Page 189 Ensure that it agrees with the security ID on the Line Card Ports Configuration form that you took from the Meridian HomeOffice II Planning Guide (NTP 555-8321-101) and filled out when originally configuring the HLC where the problem exists.
Page 190 Reconfigure the remote site’s security ID to agree with the Line Card Ports Configuration form for the HLC where the problem exists. See the Meridian HomeOffice II Network Administration Guide (NTP 555-8321-310) for the proper configuration procedure. Check for blocked calls.
Page 191 Reconfigure the remote site’s remote number to agree with the Line Card Ports Configuration form mentioned in the previous step. See the Meridian HomeOffice II Network Administration Guide (NTP 555-8321-310) for the proper procedure. Check for blocked calls.
Page 192 Log back in to the HLC MMI. b. Retype the HOST or HO command and press Enter. c. Retype the HOST password (HOST) and press Enter. d. Log out of the switch. e. Type the HOST logout command, @@@. Meridian HomeOffice II...
Page 193: Unsatisfactory Flash
Unsatisfactory Flash Introduction If the HLC’s firmware load ever becomes corrupted, or for troubleshooting under the direction of a technician, SW2, position 3, allows you to change the HLC’s execution mode and force the HLC to execute from the firmware load shipped with the HLC, which resides on the E-PROM module.
Page 194 Troubleshooting Standard 01.02 Meridian HomeOffice II...
Page 195 A p p e n d i x A Man-Machine Interface (MMI) commands In this appendix MMI commands Line Card Configuration Guide...
Page 196: Mmi Commands
MMI commands Introduction The appendix provides a quick reference the maintenance commands for use with the Meridian HomeOffice II Line Card MMI. Commands and descriptions Command Description Copy Onofftable: Copies entries from one channel of the Online/Offline table to other channels or days.
Page 197 Command Description Display Status: Displays the current status of each user configured to the HLC. Erase Onofftable: Removes all entries from the onofftable. Erase Remote: Removes a remote user from the HLC. HE or ? Help. Displays the Help menu. Host.
Page 198 “SET CONFIG (S C)” on page “SET DATE (S D)” on page “SET ECHO (S E)” on page “SET IDENTIFIER (S I)” on page 122 “SET ONOFFTABLE (S O)” on page 124 “SET PHONE (S P)” on page Meridian HomeOffice II...
Page 199 Command Description Set Remote: Sets the ISDN number to which the HLC must forward calls made to the telecommuter’s corporate office telephone. Set Time: Sets the clock time on the HLC. Test: Tests the viability of the connection between the HLC and the RDB, or between the HLC and the digital telephone.
Page 200 Man-Machine Interface (MMI) commands Standard 01.02 Meridian HomeOffice II...
Page 201 Index access controlled 5, 17 Online/Offline table 5, 100, 105, 124 variable security level 4 digits, remote number 108, 131 maintenance 5, 6, 7, 14, 37, 38, 44, 45, 47, 49 daisy chain 36 HLC 88, 91, 94 more than two-HLC systems 29 multiple-HLC systems 53, 54 one-HLC systems 36, 51, 52 switch 59, 76, 80, 88, 91, 94...
Page 202 Online/Offline table 5, 96, 100, 105, 124 PRI 63 recommended trunking option 63 remote number 122, 131 remote site 128 cordless phone 128 indicator update 128 ISDN 79, 83 required elements 16, 17, 83 remote number 16 security level 17 identifier 17 Meridian HomeOffice II...
Page 203 voice and data ports 16 settings display 100 slot procedure 59 SDI 59 switch 6, 16 voice and data ports 16, 23, 24, 76, 77, 83 T1/E1 DTI 63 voice and data ports 23, 73, 76, 77, 83 Connectivity test 8, 154, 155 controlled access 5 Online/Offline table 100, 105, 124 security identifier 17...
Page 204 (agents) per channel 9, 11, 76, 124, 138, 141 Online/Offline table 5, 96, 100, 105, 124 SDI access 6, 7, 13, 28, 34, 36, 38, 39, 79, 94 security level 132 security identifier 4 variable security level 4 field service 90 Meridian HomeOffice II...
Page 205 (remote site) 7 system overview features 4 troubleshooting 6 variable security level 4 HomeOffice II Line Card (HLC) 2 troubleshooting 6, 8, 156, 157, 170 Connectivity test 6 HomeOffice II troubleshooting 8 HomeOffice Line Card Multi-I/O cable...
Page 206 95, 174 password 94, 173 LOGIN (L) 59, 80, 88, 91 multiple-HLC systems 91 one-HLC systems 91 password 91 OFFLINE (O) commands 89 OFFLINE FORCE (O F) 144, 146 OFFLINE NORMAL (O N) 144, 145 Meridian HomeOffice II...
Page 207 Meridian HomeOffice II Line Card Installer’s Notes xiv Meridian HomeOffice II Network Administration Guide xiv Meridian HomeOffice II Planning Guide xiii, 23, 115, 132, 167, 171 Meridian HomeOffice II Planning Guide 23 Meridian HomeOffice II Quick Start Guide xv Meridian HomeOffice II Release Notes xiii...
Page 208 100, 105, 124 overriding ISDN termination 124 Option 11 cabinet 7, 23, 45, 52, 54 overview 4 HomeOffice II Line Card (HLC) 2 HomeOffice II system 2 features 4, 6 Meridian HomeOffice II system features, compatible digital telephones 4...
Page 209 QUIT (Q) 88, 98 RDB, HomeOffice Router 2 related documents xiii, xv Meridian 1 or SL-100 installer/administrator documents Meridian HomeOffice II Line Card Configuration Guide xiv Meridian HomeOffice II Line Card Installer’s Notes xiv Meridian SL-100 Intelligent Peripheral Equipment—IPE xv...
Page 210 Meridian HomeOffice II Planning Guide xiii Meridian HomeOffice II Release Notes xiii telecommuter documents Meridian HomeOffice II Quick Start Guide xv Meridian HomeOffice II User Guide xv remote daughterboard (RDB) 2, 7, 8, 16 remote number 4, 10, 11, 16, 83, 100,...
Page 211 SET TIME (S T) 134 shortages, equipment 25 significant digits 131 SL-100 7, 24, 34, 35, 77, 78, 79 compatibility 2 hardware 15 software 15 DIP switch setting 34 IPE 7 slot configuration SDI 59 configuration procedure 59 split-slot wiring 26 software compatibility 15 split-slot wiring 26 switch...
Page 212 83 configuration 16, 23, 73, 76, 77, 83 mapping 77 Meridian 1 77, 79 SL-100 79 voice channel 2 voice ports 75 XDLC (extended digital line card) 2, 15, 51, 53 X-Modem protocol 160 Meridian HomeOffice II...
Page 214 M5G 1W7 Copyright © 1999 Nortel Networks, All Rights Reserved. nformation is subject to change without notice. Nortel Networks reserves the right to make changes in design or components as progress in engineering and manufacturing may warrant. MERIDIAN 1, NORTEL NETWORKS, NORTEL NETWORKS HOW THE WORLD SHARES IDEAS, RAPPORT, and SL-100 are trademarks of Nortel Networks.

This manual is also suitable for:

Meridian homeoffice ii

Nortel HomeOffice II User Manual

Quick Links

Need help?

Questions and answers

Related Manuals for Nortel HomeOffice II

Summary of Contents for Nortel HomeOffice II

This manual is also suitable for:

Table of Contents