1. Manuals
  2. Brands
  3. Nortel Manuals
  4. Network Hardware
  5. Meridian
  6. Installation and maintenance manual

Nortel Meridian Companion Installation And Maintenance Manual

Nortel meridian companion: installation guide
Hide thumbs Also See for Meridian Companion:
Table of Contents

Advertisement

Quick Links

Download this manual

COMPANION 200

Installation and Maintenance
For position only
n
Key line does not print
COMPANION
••••••
••••••
••••••
••••••

Advertisement

Table of Contents
loading

Related Manuals for Nortel Meridian Companion

Summary of Contents for Nortel Meridian Companion

  • Page 1: Companion 200

    COMPANION 200 Installation and Maintenance For position only COMPANION Key line does not print •••••• •••••• •••••• ••••••...

  • Page 3: Table Of Contents

    Introducing the COMPANION 200 COMPANION 200 components 2 Controller 2 Base Stations 2 Administration Terminal 2 Portables 2 Installing the COMPANION 200 3 Summary 3 Preparing for the installation 3 Installing the equipment 4 Programming the COMPANION 200 4 Verifying the installation 4 Maintaining the COMPANION 200 5 Summary 5 Performing a Maintenance session 5...
  • Page 4 v Contents Installing the hardware Installing the Controller 23 Summary 24 Mounting the Controller 24 Installing the Software Cartridge 26 Installing a Line Cartridge 27 Installing an Expansion Cartridge 28 Installing Line Modules 30 Mounting a Line Module 31 Installing a Line Cartridge in a Line Module 34 Routing cables in the cable trough 35 Installing Base Station Modules 35 Mounting a Base Station Module 36...
  • Page 5 Programming the COMPANION 200 77 The COMPANION 200 Administration Terminal 78 Configuration programming 80 Administration programming 81 Changing the Installer password 81 Changing the Registration password 82 Programming the system settings 83 System time 84 System date 85 Dial mode 85 Link time 87 Host delay 87 Gain pad 88...
  • Page 6 vii Contents Troubleshooting General troubleshooting procedures 123 Troubleshooting power problems 124 Troubleshooting the Controller 124 Troubleshooting the Administration Terminal 125 Troubleshooting a Line Module 125 Troubleshooting a Base Station Module 126 Troubleshooting a portable 127 Troubleshooting a Base Station 127 Troubleshooting an RPI 128 Replacing equipment Controller 131...
  • Page 7 Transportation methods 144 Controller 144 Power Supply Unit 145 Power bar 145 Software Cartridge 146 2-port expansion cartridge 146 6-port expansion cartridge 146 Line Cartridge 146 Line Module 147 Base Station Module 147 Fiber Cable Spool 148 RPI 148 COMPANION Base Station 148 Base Station 148 Base Station plug-top power supply 149 External antennas 150...
  • Page 8 ix Contents COMPANION 200 Installation and Maintenance Guide P0725810 Issue 3.0...

  • Page 9: Introducing The Companion 200

    The COMPANION 200 adds wireless capability to an existing telephone switching system, known as the host switch. The host switch may be a Private Branch Exchange (PBX) or the Public Switched Telephone Network (PSTN). The COMPANION 200 uses radio technology to transmit and receive signals between portable telephones and Base Stations connected to the COMPANION 200 Controller.

  • Page 10: Companion 200 Components

    11 Introducing the COMPANION 200 COMPANION 200 components Controller Base Stations Administration Terminal Portables COMPANION 200 Installation and Maintenance Guide The COMPANION 200 has the following major components: • COMPANION 200 Controller • COMPANION Base Stations • Administration Terminal • Portable telephones (portables) The COMPANION 200 Controller connects to the host switch with standard analog telephone lines (access lines), and to the Base Stations, the Administration Terminal, and any Remote Access...

  • Page 11: Installing The Companion 200

    Installing the COMPANION 200 Summary Preparing for the installation P0725810 Issue 3.0 Portables can be assigned to users as their only communication terminal, or in addition to their desk (wired) telephone. 1. Prepare for the installation 2. Install the equipment 3.

  • Page 12: Installing The Equipment

    13 Introducing the COMPANION 200 Installing the equipment Programming the COMPANION 200 Verifying the installation COMPANION 200 Installation and Maintenance Guide • Ensure the appropriate interworking with the wired telephones has been enabled. The person responsible for installing the COMPANION 200 must: •...

  • Page 13: Maintaining The Companion 200

    Maintaining the COMPANION 200 Summary Performing a Maintenance session Troubleshooting the equipment Replacing faulty equipment P0725810 Issue 3.0 1. Perform a Maintenance session 2. Troubleshoot the equipment 3. Replace faulty equipment Performing a Maintenance session can help you detect hardware failures and operational problems.
  • Page 14 15 Introducing the COMPANION 200 COMPANION 200 Installation and Maintenance Guide P0725810 Issue 3.0...

  • Page 15: Preparing For The Installation

    COMPANION 200 equipment Figure 2: Equipment overview Host switch Administration Terminal Portables P0725810 Issue 3.0 Preparing for the installation 25-pair Access cables lines distribution frames Power lines lines COMPANION COMPANION Next Call Release Predial Options Program Memory Emergency Link Delete Shift Redial Public...

  • Page 16: Required Equipment

    17 Preparing for the installation Required equipment COMPANION 200 Installation and Maintenance Guide The wiring to the COMPANION 200 Controller, Line Modules and Base Station Modules is done using 25-pair cables with 50-pin female connectors at one end. The other end of these cables terminates on the distribution frames.

  • Page 17: Optional Equipment

    Optional equipment COMPANION 200 configurations P0725810 Issue 3.0 The following is a list of the equipment you can install to expand the capacity of the COMPANION 200: • Line Modules: expand user capacity. Each Line Module connects to an Expansion Cartridge with a fiber optic cable. Each Line Module holds up to three Line Cartridges.
  • Page 18 19 Preparing for the installation COMPANION 200 Installation and Maintenance Guide To determine the number of Line Cartridges, Line Modules, and Base Station Modules needed for a given configuration of access lines and TCM lines as well as the type of Expansion Cartridge required to support these modules: 1.
  • Page 19 Modules and ports requirements Table 1: Modules and ports requirements BM = Base Station Module, LM = Line Module access 9-20 0 LM 1 LM 2 LM 1-32 0 BM 33-48 1 BM 49-64 2 BM 65-80 3 BM 81-96 4 BM 5 BM 113-...

  • Page 20: You Try It

    21 Preparing for the installation Line Cartridge requirements You try it Power bar requirements COMPANION 200 Installation and Maintenance Guide Number of Line Cartridges = number of access lines ÷ 4 Assume you are setting up a system for 53 users and 38 Base Stations.

  • Page 21: Base Station Powering

    Base Station Powering P0725810 Issue 3.0 The Remote Power Interconnect unit (RPI) allows Companion Base Stations to be powered over the same type of cables that carry the TCM signals. You can also power a Base Station locally with a plug- top power supply but a plug-top power supply requires an ac outlet within 4 meters (wiring length) of the Base Station.

  • Page 22: Installing The System In Two Rows

    23 Preparing for the installation Installing the system in two rows COMPANION 200 Installation and Maintenance Guide Table 2: Maximum power cabling distance (approximate) Wire size 0.6 mm (22 AWG) 0.5 mm (24 AWG) 0.4 mm (26 AWG) Note: Remember that interconnections increase the loop resistance. In some instances, you may want to power Base Stations with plug- top power supplies.
  • Page 23 P0725810 Issue 3.0 • The recommended distance between the rows for thermal dissipation and fiber cable connections is 15 to 20 cm. • When you mount systems that are smaller than 12 modules, leave room for future expansion and power requirements. •...
  • Page 24 25 Preparing for the installation Figure 3: Recommended two-row installation 1.5 m 1.5 m COMPANION 200 Installation and Maintenance Guide Ceiling 65 cm max. Floor 15 cm 65 cm max. min. 63 cm 20 cm 63 cm 100 cm min. P0725810 Issue 3.0...

  • Page 25: Installing The System In Three Rows

    Installing the system in three rows P0725810 Issue 3.0 If horizontal space is limited, install the system in three rows. See the figure, “Recommended three-row installation”and keep the following points in mind: • Three-row installation requires three power cords to the mains outlet (maximum distance 1.5 m) and four power bars.
  • Page 26 27 Preparing for the installation Figure 4: Recommended three-row installation 1.5 m 1.5 m 1.5 m COMPANION 200 Installation and Maintenance Guide Ceiling 55 cm max 55 cm max Floor 15 cm 63 cm 20 cm 63 cm 20 cm 63 cm 100 cm min.

  • Page 27: Other Things To Consider When You Are Planning The Installation

    Other things to consider when you are planning the installation Installation warnings and safety instructions Installation warnings P0725810 Issue 3.0 Ensure you have adequate wall space for the installation. If the system you are installing is likely to grow, leave enough room for it to expand.

  • Page 28: Important Safety Instructions

    29 Preparing for the installation Important safety instructions COMPANION 200 Installation and Maintenance Guide Do not connect the COMPANION 200 Administration Terminal or Base Stations directly to a Central Office (CO) line interface. Doing so may result in equipment damage. COMPANION 200 Administration Terminals and Base Stations must not be used as Off Premises Equipment, unless proper protection is provided.
  • Page 29 P0725810 Issue 3.0 • Do not allow anything to rest on the power cord. • Do not locate the COMPANION 200 where someone may walk on the power cord. • To avoid fire or electrical shock, do not overload ac outlets and extension cords.
  • Page 30 31 Preparing for the installation COMPANION 200 Installation and Maintenance Guide P0725810 Issue 3.0...

  • Page 31: Installing The Hardware

    Installing the Controller P0725810 Issue 3.0 Installing the hardware The Controller comes with a Power Supply Unit already installed. It has a detachable power cord to connect it to an ac outlet. Cables to and from the Controller are routed through the Controller’s integrated cable trough.

  • Page 32: Summary

    33 Installing the hardware Figure 5: The Controller Summary Mounting the Controller COMPANION 200 Installation and Maintenance Guide Expansion Cartridges Line Cartridges Software Cartridge Power-on light Power Supply Cartridge Power cord 1. Mount the Controller. 2. Install the Software Cartridge. 3.
  • Page 33 P0725810 Issue 3.0 Note: Do not remove the door of the Controller during the installation. To avoid overheating, mount the Controller vertically. Install with the power OFF. The Controller power must remain disconnected during the installation of the system and when adding a Line Cartridge or a Software Cartridge to the controller.

  • Page 34: Installing The Software Cartridge

    35 Installing the hardware Installing the Software Cartridge COMPANION 200 Installation and Maintenance Guide Figure 6: Mounting bracket for the Controller 4. Connect the main power cord (supplied with the Controller) to the connector under the Power Supply Unit. Do not connect to an ac outlet yet.

  • Page 35: Installing A Line Cartridge

    Installing a Line Cartridge P0725810 Issue 3.0 Figure 7: Software Cartridge Wear a Grounding Strap. Do not touch the printed circuit board or the connector. The printed circuit board of the Line Cartridge is a static-sensitive device. Install with the power off. To install a Line Cartridge, follow these steps: 1.

  • Page 36: Installing An Expansion Cartridge

    37 Installing the hardware Installing an Expansion Cartridge COMPANION 200 Installation and Maintenance Guide Figure 8: Line Cartridge with latches open Latch Latch Note: The installation procedure is the same for the 2-port and the 6-port Expansion Cartridges. Wear a Grounding Strap. Do not touch the printed circuit board or the connector.
  • Page 37 P0725810 Issue 3.0 To install an Expansion Cartridge, follow these steps: 1. Holding it vertically with the latches open (see the following illustration), insert the Expansion Cartridge in its slot. Close the latches simultaneously to align the cartridge properly. Note: If you are using only one Expansion Cartridge, it must be installed in slot 2.

  • Page 38: Installing Line Modules

    39 Installing the hardware Installing Line Modules COMPANION 200 Installation and Maintenance Guide Figure 10: Expansion Cartridge port numbering 1 x 2-port 1 x 2-port 1 x 6-port To install a Line Module, follow these steps: 1. Mount the Line Module on the wall. 2.

  • Page 39: Mounting A Line Module

    Mounting a Line Module P0725810 Issue 3.0 Figure 11: Line Module Line Cartridges Power cord When you are mounting a Line Module, ensure that you: • Allow suitable wall space for future expansion. • Check that the requirements for the environment and for the power source are met (see the Technical Specifications section for specifications).
  • Page 40 41 Installing the hardware COMPANION 200 Installation and Maintenance Guide Note: Do not remove the door of the Line Module during the installation. To avoid overheating, mount the Line Module on the wall. Install with the power OFF. The Line Module power must remain disconnected during the installation of the system, and when adding a Line Cartridge to the Line Module.
  • Page 41 P0725810 Issue 3.0 Figure 12: Mounting bracket for the Line Module 3. Slide the Line Module down onto its mounting bracket. 4. Open the cable trough door and allow it to swing down. 5. Use two 38-mm screws to fasten the cable trough to the wall as shown in the following illustration.

  • Page 42: Installing A Line Cartridge In A Line Module

    43 Installing the hardware Installing a Line Cartridge in a Line Module COMPANION 200 Installation and Maintenance Guide Install Line Cartridges in a Line Module starting with slot 1. If you need only one Line Cartridge install it in the slot 1. Note: This order is not the same as for the Controller.

  • Page 43: Routing Cables In The Cable Trough

    Routing cables in the cable trough Installing Base Station Modules P0725810 Issue 3.0 The cable trough beneath the Line Module holds the 25-pair cables, the fiber cables, the power cords, and the power bars. The cable trough has been designed to keep the power cords and power bars separate from the 25-pair cables and fiber cables, and to allow easy access after the installation.

  • Page 44: Mounting A Base Station Module

    45 Installing the hardware Mounting a Base Station Module COMPANION 200 Installation and Maintenance Guide Figure 15: Base Station Module Power cord When you are mounting a Base Station Module, ensure that you: • Allow suitable wall space for future expansion. •...
  • Page 45 P0725810 Issue 3.0 Note: Do not remove the door of the Base Station Module during the installation. To avoid overheating, mount the Base Station Module on the wall. Install with the power OFF. The Base Station Module power must remain disconnected during the installation.
  • Page 46 47 Installing the hardware COMPANION 200 Installation and Maintenance Guide Figure 16: Mounting bracket for the Base Station Module 3. Slide the Base Station Module down onto its mounting bracket. 4. Open the cable trough door and allow it to swing down. 5.

  • Page 47: Routing Cables In The Cable Trough

    Routing cables in the cable trough Installing power bars P0725810 Issue 3.0 The cable trough beneath the Base Station Module holds the 25-pair cables, the fiber cables, the power cords, and the power bars. The cable trough has been designed to keep the power cords and power bars separate from the 25-pair cables and fiber cables, and to allow easy access after the installation.
  • Page 48 49 Installing the hardware Slide the power bar(s) into the lower shelf of the cable trough, behind the dividers. COMPANION 200 Installation and Maintenance Guide Figure 18: Power bar Use only a CSA certified power bar that provides a third-wire ground. The ac outlet must also have a third-wire ground.

  • Page 49: Installing Remote Power Interconnect Units

    Installing Remote Power Interconnect units P0725810 Issue 3.0 The Remote Power Interconnect (RPI) units must always be installed inside a building. The ac outlet powering the RPI shall be installed near the equipment and shall be easily accessible. Figure 19: Remote Power Interconnect unit There are two versions of the Remote Power Interconnect unit (RPI): the RPI-8, which supports up to eight Base Stations;...
  • Page 50 51 Installing the hardware COMPANION 200 Installation and Maintenance Guide Table 3: RPI Requirements Base RPI-16 and RPI-8 required Stations 1–8 1 RPI-8 9–16 1 RPI-16 17–24 1 RPI-16 and 1 RPI-8 25–32 2 RPI-16 33–40 2 RPI-16 and 1 RPI-8 41–48 3 RPI-16 49–56...

  • Page 51: Summary

    Summary Mounting the Remote Power Interconnect unit P0725810 Issue 3.0 To install an RPI, you must: 1. Mount the RPI. 2. Wire the RPI. To upgrade an RPI-8 to an RPI-16, you must: 1. Power down the RPI. 2. Install the second power supply unit. 3.
  • Page 52 53 Installing the hardware COMPANION 200 Installation and Maintenance Guide Figure 20: RPI mounting holes 28 mm 328 mm Keyholes Figure 21: Opening the RPI cover 4. Hang the RPI on the two keyhole screws and tighten them. 5. Install the remaining two screws. 6.

  • Page 53: Upgrading An Rpi-8 To An Rpi-16

    Upgrading an RPI-8 to an RPI-16 Figure 22: RPI components The RPI-8, which has only one power supply unit, has grounding straps and plates fitted so it can be upgraded to an RPI-16 (see illustration “RPI components”). P0725810 Issue 3.0 Jumper lead to PSU 2 Grounding plates PSU 1...

  • Page 54: Wiring The Rpi

    55 Installing the hardware Wiring the RPI COMPANION 200 Installation and Maintenance Guide Do not run unprotected power cables outdoors. The maximum two-way dc loop resistance for power pairs including interconnections for each Base Station, is 90 ohms. You will need one or two power pairs between the RPI and the Base Station, depending on the wire size of the power pairs and the distance between the Base Station and the RPI.
  • Page 55 Figure 23: RPI connector board OBIX1 OBIX2 OBIX3 OBIX4 OBIX5 OBIX6 OBIX7 OBIX8 Output connections P0725810 Issue 3.0 OBIX9 OBIX10 OBIX11 OBIX12 OBIX13 OBIX14 OBIX15 OBIX16 Feed the output pairs in through the bottom of the RPI and route the pairs to the output connectors as shown in the following illustration.
  • Page 56 57 Installing the hardware Input connections COMPANION 200 Installation and Maintenance Guide Figure 24: Output connector pinout OBIXn Feed the TCM input pairs from the Controller distribution frame through the top of the RPI and route the pairs to the input connectors (IBIX1 to IBIX4) as shown in the following illustration.

  • Page 57: Wiring The System

    Wiring the system Understanding the wiring charts Table 6: Sample access line wiring chart P0725810 Issue 3.0 Table 5: Input wiring (continued) Connector Signal IBIX3 1, 2 TCM 9 3, 4 TCM 10 5, 6 TCM 11 7, 8 TCM 12 IBIX4 1, 2 TCM 13...

  • Page 58: Wiring The Access Lines

    59 Installing the hardware Examples Wiring the access lines COMPANION 200 Installation and Maintenance Guide Pin: The pin number of the RJ21 connector. Port: The internal identification number for the external connections (TCM or access lines) where: 1xx = Controller TCM ports 2xx = Controller access line ports 3xx to 12xx = Line Module or Base Station Module.
  • Page 59 P0725810 Issue 3.0 To cross-connect the access lines to the Controller and the Line Modules, follow these steps: 1. Plug the RJ21 connector of each 25-pair cable into the access line connector on the Controller and each Line Module. This connector is identified by an icon of two telephone poles connected by telephone wires: 2.
  • Page 60 61 Installing the hardware Table 7: Controller access line wiring chart Note: In the this table, lines 1 to 4 correspond to the Line Cartridge in slot 4, and lines 5 to 8 correspond to the Line Cartridge in slot 3. 28-29 32-33 36-37...
  • Page 61 Table 8: Line Module access line wiring chart Port Port name xx01 Line Module line 1 xx02 Line Module line 2 28-29 (not used) xx03 Line Module line 3 xx04 Line Module line 4 32-33 (not used) xx05 Line Module line 5 xx06 Line Module line 6 36-37...

  • Page 62: Wiring The Tcm Lines

    63 Installing the hardware Table 8: Line Module access line wiring chart Port Port name xx12 Line Module line 48-50 (not used) 23-25 Wiring the TCM lines COMPANION 200 Installation and Maintenance Guide Polarity Wire color Violet-Orange Ring Orange-Violet 6. Connect the access lines to the distribution frame. Cross-connect them to the corresponding Controller and Line Module lines according to the Controller and Line Module wiring charts.
  • Page 63 P0725810 Issue 3.0 4. Connect the lines from the Controller to the appropriate pins on the distribution frame according to the Controller TCM wiring charts for the top and the bottom TCM RJ21 connectors chart. Base Stations can be connected to any port. Non-Base Station devices can only be connected to ports 0101 to 0105.
  • Page 64 65 Installing the hardware COMPANION 200 Installation and Maintenance Guide Table 9: Controller TCM wiring chart (first TCM RJ21 connector) Port 0113 0114 0115 0116 0117 0118 0119 0120 0121 0122 0123 0124 Port name Wire color TCM 13 Black-Green Green-Black TCM 14 Black-Brown...
  • Page 65 P0725810 Issue 3.0 Table 10: Controller TCM wiring chart (second TCM RJ21 connector) Port 0125 0126 0127 0128 0129 0130 0131 0132 34-50 9-25 5. Connect the lines from the Base Station Module(s) to the appropriate pins on the distribution frames according to the following Base Station Module TCM wiring chart.
  • Page 66 67 Installing the hardware COMPANION 200 Installation and Maintenance Guide Table 11: Base Station Module TCM wiring chart Port xx01 xx02 xx03 xx04 xx05 xx06 xx07 xx08 xx09 xx10 xx11 xx12 xx13 xx14 xx15 xx16 17-25 42-50 Port name Wire color TCM 1 White-Blue Blue-White...

  • Page 67: Connecting The Fiber Cables

    Connecting the fiber cables P0725810 Issue 3.0 The fiber cables connect a Line Module or Base Station Module to the Controller through the Expansion Cartridges. Figure 26: Fiber cable connections COMPANION 200 Installation and Maintenance Guide Installing the hardware 68...
  • Page 68 69 Installing the hardware Figure 27: Fiber cable on spool To Expansion Cartridge COMPANION 200 Installation and Maintenance Guide Fiber cables are durable, but can be damaged easily during installation, affecting the transmission of the signals. To prevent damage, observe the following precautions: •...
  • Page 69 Expansion Cartridge port numbering P0725810 Issue 3.0 For the six closest modules: 1. Plug the fiber cable into the optical port in front of the Line Module or Base Station Module. Remove the optical port protector before connecting the fiber cable connector. 2.

  • Page 70: Installing Cable Trough End Plates

    71 Installing the hardware Installing cable trough end plates COMPANION 200 Installation and Maintenance Guide Figure 28: Expansion Cartridge port numbering 1 x 2-port 1 x 2-port 1 x 6-port When the Controller, Line Modules and Base Station Modules are installed and wired, you can install cable trough end plates at both ends of the cable trough corridor formed by all the cable troughs.

  • Page 71: Installing The Administration Terminal

    Installing the Administration Terminal Setting up the Administration Terminal Figure 29: The Administration Terminal Administration Terminal Card P0725810 Issue 3.0 The Administration Terminal cannot be used to make or receive telephone calls. Connecting the Administration Terminal directly to an access line or host switch line may result in equipment damage.

  • Page 72: Mounting The Administration Terminal On The Wall

    73 Installing the hardware Mounting the Administration Terminal on the wall COMPANION 200 Installation and Maintenance Guide 8. Connect one end of the telephone cord to the terminal marked at the back of the Administration Terminal, and the other to port 0101 on the Controller. To mount the Administration Terminal on the wall, follow these steps: 1.

  • Page 73: Installing Base Stations

    Installing Base Stations Positioning a Base Station Mounting a Base Station P0725810 Issue 3.0 7. Tuck any spare cable into the base. 8. Plug the terminal into port 0101 of the Controller. 9. Snap the Administration Terminal onto the base. The site planner records locations for Base Stations in the COMPANION 200 Provisioning Record.
  • Page 74 75 Installing the hardware Figure 32: Clearance for the Base Station 30 cm COMPANION 200 Installation and Maintenance Guide in the illustrations). Allow for the following clearance around the Base Station: 30 cm Base Station 30 cm Cover 30 cm Base Station To mount a Base Station, follow these steps: 1.
  • Page 75 P0725810 Issue 3.0 Note: The polarity of the TCM connections is not important. If two power pairs are brought in, they must be connected with the same polarity to the Base Station bracket termination board. Ensure that the RPI is OFF before connecting power pairs to the Base Station.

  • Page 76: Installing External Antennas

    77 Installing the hardware Installing external antennas COMPANION 200 Installation and Maintenance Guide Figure 35: Sliding cover onto bracket There are three types of external antennas: • indoor directional • indoor omni-directional • outdoor omni-directional There are separate installation procedures for each type. You must also install a lightning surge protector for each outdoor external antenna installed.

  • Page 77: Installing An Indoor Directional External Antenna

    Installing an indoor directional external antenna P0725810 Issue 3.0 • Always ensure that the antenna is clear of any adjacent obstruction, particularly metal. If more than one external antenna is used at a cell center, they should be spaced at least 0.5 m from each other to avoid radio interference problems.

  • Page 78: Installing An Indoor Omni-Directional External Antenna

    79 Installing the hardware Installing an indoor omni-directional external antenna Figure 37: Installing an indoor omni-directional external antenna COMPANION 200 Installation and Maintenance Guide When installing an indoor omni-directional external antenna: • Use the bracket supplied to mount the antenna on a wall or ceiling.

  • Page 79: Installing An Outdoor Omni-Directional External Antenna

    Installing an outdoor omni-directional external antenna P0725810 Issue 3.0 3. To prevent undue cable stress on the co-axial cable, secure it to the mounting surface with a clamp. 4. Connect the external antenna to the appropriate Base Station radio. Note: The length of the co-axial cable must not exceed 10 m. When installing an outdoor omni-directional external antenna: •...
  • Page 80 81 Installing the hardware Figure 38: Installing the outdoor omni-directional external antenna COMPANION 200 Installation and Maintenance Guide Mast Connector at the base of the mast Shroud Plastic plug Cable ties To install an outdoor omni-directional external antenna, follow these steps: 1.

  • Page 81: Installing A Lightning Surge Protector

    Installing a lightning surge protector P0725810 Issue 3.0 6. Insert the plastic plug into the base of the shroud to keep the weather out. 7. Feed the co-axial cable through the wall to the surge protector on the interior wall. Install the lightning surge protector for the outdoor omni-directional antenna to protect it from electrical surges.
  • Page 82 83 Installing the hardware COMPANION 200 Installation and Maintenance Guide 3. Route and connect the co-axial cable from the outdoor external antenna to the surge protector. 4. Route and connect the co-axial cable from the surge protector to the appropriate Base Station BNC connector. Note: The total length of the co-axial cables from the outdoor external antenna to the Base Station must not exceed 10 m.

  • Page 83: Powering Up

    P0725810 Issue 3.0 When you have finished installing and wiring the COMPANION 200 equipment, you can power up the system: 1. Connect the power cords of the Controller (or power bars) and the Remote Power Interconnect units to the ac outlets. Note: Use non-switchable, third-wire ground ac outlets.
  • Page 84 85 Powering up COMPANION 200 Installation and Maintenance Guide the Base Station software is downloaded, the Administration Terminal shows BS 1Dload Done. When the system begins the Data Re-evaluation procedure, the display shows Re Eval in prog.. When the re-evaluation procedure is completed, the display shows Re Eval complete.

  • Page 85: Programming The Companion 200

    Programming the COMPANION 200 Introduction to programming The Programming Record Programming the COMPANION 200 P0725810 Issue 3.0 Note: Before programming the COMPANION 200, ensure with the System Administrator or the Telecom Manager that all the appropriate programming has been completed on the host switch (see Appendix D).

  • Page 86: The Companion 200 Administration Terminal

    87 Programming the COMPANION 200 The COMPANION 200 Administration Terminal Buttons COMPANION 200 Installation and Maintenance Guide People who receive portables can customize them. This information is not included on the COMPANION 200 Programming Record. The COMPANION 200 can be programmed using an Administration Terminal.
  • Page 87 Figure 40: Administration Terminal Feature button Release button Receiver Card Display buttons Dialpad Navigation buttons Display Display language Understanding alarm messages P0725810 Issue 3.0 The Administration Terminal has a two-line display. The top line presents text to assist you during feature operation or programming. It also indicates the characters you have selected when you are required to enter a value.

  • Page 88: Configuration Programming

    89 Programming the COMPANION 200 Time and date Adjusting the contrast Configuration programming COMPANION 200 Installation and Maintenance Guide If an alarm message appears on the Administration Terminal’s display: 1. Note the alarm code. 2. Follow the procedures in “Alarm troubleshooting” for the given alarm to determine the cause of the alarm.

  • Page 89: Administration Programming

    Administration programming Changing the Installer password P0725810 Issue 3.0 2. Enter the Installer password. The default password is ¤flfl‹›› (or ÇØˆÏ ł I 3. If the password is correct, the display shows A.Configuration. If the password is incorrect, the display shows Password:. Press RETRY, and enter the password again.

  • Page 90: Changing The Registration Password

    91 Programming the COMPANION 200 Changing the Registration password COMPANION 200 Installation and Maintenance Guide Record your password. Record any password changes in the COMPANION 200 Programming Record. If you forget the Installer password you will not be able to enter Programming, Maintenance, Memory Reset, or System Startup.

  • Page 91: Programming The System Settings

    Programming the system settings P0725810 Issue 3.0 digits. You will find it easier to remember the password if the numbers correspond to a word. You should change the Registration password after the system is installed to protect the integrity of the settings. To prevent unauthorized access, provide the Registration password only to selected personnel.

  • Page 92: System Time

    93 Programming the COMPANION 200 System time COMPANION 200 Installation and Maintenance Guide • System LID • Radio antenna type Note: Program the time and date immediately after your COMPANION 200 system is operational. You will have to reprogram the time twice a year because of Daylight Savings Time.

  • Page 93: System Date

    System date Dial mode P0725810 Issue 3.0 Note: Program the time and date immediately after your COMPANION 200 system is operational. To set the system date, follow these steps: 1. Enter Administration programming. 2. Press * or & until the display shows 5. Time and Date.
  • Page 94 95 Programming the COMPANION 200 Changing the dial mode of an access line Copying dial mode settings COMPANION 200 Installation and Maintenance Guide record the latest signaling mode setting for each access line in the COMPANION 200 Programming Record. If the dial mode is set incorrectly, you may not be able to make calls.

  • Page 95: Link Time

    Link time Host delay P0725810 Issue 3.0 To choose another line to copy from, press & and go to step 5. 8. To continue in Configuration programming, press % twice. Link time is a Configuration programming setting that specifies the length of the break in the connection used by the host switch to activate features such as Call Transfer.

  • Page 96: Gain Pad

    97 Programming the COMPANION 200 Gain pad Optional system settings System LID COMPANION 200 Installation and Maintenance Guide 1. Enter Configuration programming. 2. Press * or & until the display shows 2.Miscellaneous. 3. Press ^. The display shows Link Time: followed by the currently programmed link time.
  • Page 97 P0725810 Issue 3.0 the letters A to F) between 0401 and FFFE. The default is randomly generated by the system at startup. Note: The System LID should only be changed if an adjacent wireless system has the same System LID. Changing the System LID deregisters all portables.

  • Page 98: Data Re-Evaluation

    99 Programming the COMPANION 200 Setting the antenna type for a radio Data Re-evaluation COMPANION 200 Installation and Maintenance Guide If the LID entered is not valid, the display shows LID not changed. Go back to step 6 and repeat the process. 11.

  • Page 99: Running Data Re-Evaluation

    Running Data Re-evaluation P0725810 Issue 3.0 can adapt to these changes and provide optimum performance. All active calls will be dropped when Data Re-evaluation begins. To minimize the effects of Data Re-evaluation on the system, you can schedule it to run at a time of your choice. Please be aware that: •...
  • Page 100 101 Programming the COMPANION 200 Scheduling Data Re-evaluation COMPANION 200 Installation and Maintenance Guide 7. If you want to run Data Re-evaluation later, press NO and see “Setting a schedule time”. If you want to run Data Re-evaluation now, press YES. The display shows Calls will drop. Data Re-evaluation cannot be canceled.
  • Page 101 P0725810 Issue 3.0 3. To set the time, press CHANGE. The display shows Hour: followed by the current set hour (00 if none scheduled). If you don’t want to change the time, go to step 4. a. Press CHANGE. The display shows Hour: _. If you don’t want to change the hour, go to step c.
  • Page 102 103 Programming the COMPANION 200 Viewing radio and cell assignments COMPANION 200 Installation and Maintenance Guide You can view the system’s radio and cell relationships. To view the radios in a cell: 1. Enter Configuration programming. 2. Press * or & until the display shows 3.

  • Page 103: Memory Reset

    Memory reset P0725810 Issue 3.0 Memory reset re-initializes the system, erasing any existing system memory and resetting it to the factory default values. Only the installer should perform Memory reset. Memory reset is for the use of the installer only. It erases all system data, and clears all active calls.

  • Page 104: Registering The Portables

    105 Programming the COMPANION 200 Registering the portables COMPANION 200 Installation and Maintenance Guide When the system begins the Data Re-evaluation procedure, the display shows Re Eval in prog.. When the re-evaluation procedure is completed, the display shows Re Eval complete. Clear the message using CLEAR.
  • Page 105 Enabling and disabling registration Verifying a portable‘s operation Deregistering an access line P0725810 Issue 3.0 You must enable registration for the entire COMPANION 200 system to allow individual portables to register. The options are Yes (Y) and No (N). Yes indicates that master registration is enabled. No is the default and indicates that master registration is not enabled.
  • Page 106 107 Programming the COMPANION 200 COMPANION 200 Installation and Maintenance Guide Deregistration makes the access line number available for registration. Note: You must deregister an access line number when a registered portable is replaced due to loss or breakage. 1. Enter Administration programming. 2.

  • Page 107: Verifying The Installation

    Verification checklist P0725810 Issue 3.0 Verifying the installation After the system has been installed and programmed, verify that it is operating as intended. Use the following steps to complete this task. 1. Compare the programming performed (as recorded in the COMPANION 200 Programming Record) against the planned programming to ensure there are no errors.

  • Page 108: Verifying A Radio's Cell Assignment

    109 Verifying the installation Verifying a radio’s cell assignment COMPANION 200 Installation and Maintenance Guide b. If you cannot establish a connection with a given radio, see “Troubleshooting a Base Station.” 5. Verify call hand-off and radio coverage by walking through the entire coverage area (including stairs and elevators, if applicable) while on a call.

  • Page 109: Verifying A Radio's Antenna Setting

    Verifying a radio’s antenna setting P0725810 Issue 3.0 8. Press % four times to continue in Configuration programming. 1. Enter Configuration programming. 2. Press * or & until the display shows 3. Radio Data. 3. Press ^. The display shows Re-Evaluation. 4.
  • Page 110 111 Verifying the installation COMPANION 200 Installation and Maintenance Guide P0725810 Issue 3.0...

  • Page 111: Maintenance

    Maintenance Maintenance is a COMPANION 200 software feature that helps you diagnose problems that may arise within the COMPANION 200 system. The steps for entering and ending a Maintenance session are included on this page. This section documents maintenance of the COMPANION 200 using the Administration Terminal.

  • Page 112: Ending A Maintenance Session

    113 Maintenance Ending a Maintenance session Version number Port status COMPANION 200 Installation and Maintenance Guide 2. Enter the Installer password. The default password is ¤flfl‹›› (or ÇØˆÏł I 3. If the password is correct, the display shows A.Configuration. If the password is incorrect, the display shows Password:. Press RETRY, and enter the password again.

  • Page 113: Identifying A Device By Its Port Number

    Identifying a device by its port number P0725810 Issue 3.0 • Disable or enable a device. • Determine if a malfunctioning device is compatible with the COMPANION 200. • Disable the port of a device before replacing it, which generates COMPANION 200 display messages of what you are doing on the Administration Terminal.

  • Page 114: Verifying The Version Number Of A Device

    115 Maintenance Verifying the version number of a device COMPANION 200 Installation and Maintenance Guide The following chart lists some of the device types that may appear on the COMPANION 200 device identification display: Display Equipment 7310 Administration Terminal BS-1 COMPANION Base Station COMPANION Remote Access Device To verify the version number of a device, follow these steps:...

  • Page 115: Checking The State Of A Port

    Checking the state of a port Table 12: Status of devices Display Busy DISABLE Disabling... Enabling... Idle DISABLE Waiting for idle DISABLE DISABLE Unequipped DISABLE Disabled by user ENABLE Disabled by sys. ENABLE Not available DISABLE Disable at idle? YES CHANGE EXIT Disable at once? YES CHANGE EXIT Updating state..

  • Page 116: Disabling A Device

    117 Maintenance Disabling a device Enabling a device COMPANION 200 Installation and Maintenance Guide 3. Press ^. The display shows Show port: _. 4. Enter the number of the port you want to examine, or press ^ to see port 0101. 5.

  • Page 117: Module Status

    Module status Checking the state of a module P0725810 Issue 3.0 1. Enter a Maintenance session. 2. Press * or & until the display shows 2.Port Status. 3. Press ^. The display shows Show port: _. 4. Enter the number of the port you want to examine, or press ^ to see port 0101.
  • Page 118 119 Maintenance Table 13: State of modules Display: 3 devices busy DISABLE 2 ports busy DISABLE 4 lines busy DISABLE Disabling... Enabling... Waiting for idle DISABLE Unequipped DISABLE Disabled by user ENABLE Disabled by sys. ENABLE Updating state.. COMPANION 200 Installation and Maintenance Guide 6.

  • Page 119: Disabling A Module

    Disabling a module P0725810 Issue 3.0 Do not disable or enable modules under the following conditions: • During the first two minutes after a Memory reset. • During the first minute after connecting or disconnecting a fiber cable (do not connect or disconnect a fiber while enabling or disabling modules.

  • Page 120: Enabling A Module

    121 Maintenance Enabling a module Checking the Event/Alarm log COMPANION 200 Installation and Maintenance Guide To enable a module, follow these steps: 1. Enter a Maintenance session. 2. Press * or & until the display shows 3.Module Status. 3. Press ^. The display shows Show module: _. 4.
  • Page 121 Entering the Event/Alarm log Checking the highest severity alarm Checking when an alarm or event occurred Checking consecutive repetitions of an alarm or event P0725810 Issue 3.0 higher severity number replace existing event messages of a lower severity. For this reason, check event messages at regular intervals. You can then deal with all messages before they are replaced.

  • Page 122: Checking The Administration Log

    123 Maintenance Erasing the log Checking the Administration log Entering the Administration log COMPANION 200 Installation and Maintenance Guide times that the alarm or event occurred, then returns to the previous display. To erase the log, follow these steps: 1. Enter the Event/Alarm log. 2.
  • Page 123 Checking when an event occurred Checking the highest severity alarm Checking consecutive repetitions of an event or alarm Erasing the log P0725810 Issue 3.0 2. Press * or & until the display shows 5.Admin Log. 3. Press ^. The display shows Start of new log or Start of log.

  • Page 124: Understanding Alarm Messages

    125 Maintenance Understanding alarm messages Responding to an alarm code Table 14: Alarm codes Alarm code Meaning All Controller TCM lines Alarm:10 disconnected. All Controller access lines Alarm:11 disconnected. Cell xx is out of service Alarm- 23-xx Non-recoverable NVRAM Alarm:33 corruption detected during restart.
  • Page 125 Table 14: Alarm codes (continued) All Base Station Module TCM Alarm:50-xxxx lines disconnected. All Line Module access lines Alarm:51-xxxx disconnected. Line Cartridge n disconnected. A Line Cartridge has been disconnected from the Line Alarm:52-xxxxn Internal Base Station error. Alarm:53-xxxxn Device failure Alarm:56-xxxxn Wrong Line Cartridge.
  • Page 126 127 Maintenance Troubleshooting an alarm Table 15: Alarm troubleshooting When you see this alarm: Follow these steps: 1. Verify that the 25-pair cable connector is inserted properly. Alarm:10 2. If there are devices connected to the Controller, check all the wiring associated 3.

  • Page 127: Understanding Event Messages

    The Event/alarm log has been cleared. EVT221-481 The Administration Terminal enters the debugging facility that is password EVT222-081 protected. Meridian COMPANION is accessing the debugging facility. EVT222-481 The Controller takes the access line on port 0302 out of service because no EVT260-0302 current was detected.
  • Page 128 129 Maintenance Table 16: Event messages (continued) Event code Meaning A bus error occurred EVT286 The op code is not supported by the system. EVT287 The code is trying to divide by 0. EVT288 The code is trying to access a structure with an invalid index. EVT289 The system is attempting to save too much information for the stack size.
  • Page 129 Table 16: Event messages (continued) Event code Meaning A B2 channel radio (radio 2 on port 0103 in this case) cannot be synchronized EVT304-01032 with other radios because of system overload. A B2 channel radio (radio 2 on port 0103 in this case) cannot be synchronized EVT305-01032 because the B1 radio was disabled in maintenance.
  • Page 130 131 Maintenance Table 16: Event messages (continued) Event code Meaning The system time has been changed by a user. EVT 419 The register password has been changed. EVT 434 No software emulator is running. EVT609 Timer error. EVT629 System problem with locating portables. EVT832 System problem with locating portables.

  • Page 131: Troubleshooting

    General troubleshooting procedures Main task: 1. Diagnose the trouble. 2. Check how a feature is being used. 3. Check that you can access host switch features from the COMPANION 200. 4. Check for programming errors. 5. Check wiring and hardware connections.

  • Page 132: Troubleshooting Power Problems

    133 Troubleshooting Troubleshooting power problems Troubleshooting the Controller COMPANION 200 Installation and Maintenance Guide If the power fails or if the COMPANION 200 system is disconnected, all Configuration and Administration data is retained for at least three days. After three days without power, you may have to perform Memory reset.

  • Page 133: Troubleshooting The Administration Terminal

    Troubleshooting the Administration Terminal Troubleshooting a Line Module P0725810 Issue 3.0 To troubleshoot the Administration Terminal, follow these steps: 1. Check that the time and date appear on the display. 2. Check the display. If the display is unreadable, ensure that the display contrast adjustment (ƒ•‡) is adequate.

  • Page 134: Troubleshooting A Base Station Module

    135 Troubleshooting Troubleshooting a Base Station Module COMPANION 200 Installation and Maintenance Guide 5. Check the access line by terminating a single line telephone directly on the distribution frame (or equivalent) that connects to the Line Module. If the problem persists, follow as many of the next steps as are required to solve the problem: 1.

  • Page 135: Troubleshooting A Portable

    Troubleshooting a portable Troubleshooting a Base Station P0725810 Issue 3.0 When there is a problem with a portable, follow these steps: 1. Make sure the portable is compatible with the COMPANION 200 system. 2. Verify that the portable is ON and that the battery is not low. 3.

  • Page 136: Troubleshooting An Rpi

    137 Troubleshooting Troubleshooting an RPI COMPANION 200 Installation and Maintenance Guide d. The TCM wiring length between the Base Station and the Controller (or Base Station Module) exceeds 1200 m. e. There is a faulty Controller, Base Station Module, or RPI. f.
  • Page 137 P0725810 Issue 3.0 The red light flashes for about 15 seconds when a Base Station is powered up. This is normal. If the red light continues to flash, it indicates that one of the following problems may exist: • The Controller or Base Station Module is not ON. •...
  • Page 138 139 Troubleshooting COMPANION 200 Installation and Maintenance Guide P0725810 Issue 3.0...

  • Page 139: Replacing Equipment

    Controller P0725810 Issue 3.0 Replacing equipment To avoid electrical shock, observe the following precautions: 1. Unplug the power to any system element before removing it. 2. Do not remove the covers of the Controller, Line Modules, or Base Station Modules. Wear a Grounding Strap.

  • Page 140: Controller Power Supply Unit

    141 Replacing equipment Controller Power Supply Unit COMPANION 200 Installation and Maintenance Guide 8. Apply gentle upward pressure to the Controller and lift it away from the mounting bracket. 9. Carefully install the new Controller onto the mounting bracket. 10. Re-install the power bar (if any) in the cable trough. 11.

  • Page 141: Software Cartridge

    Software Cartridge Line Cartridge P0725810 Issue 3.0 Wear a Grounding Strap. Do not touch the printed circuit board or the connector. The printed circuit board of theSoftware Cartridge is a static- sensitive device. Unplug the Controller before replacing a Software Cartridge.

  • Page 142: Expansion Cartridge

    143 Replacing equipment Expansion Cartridge Line Module COMPANION 200 Installation and Maintenance Guide Wear a Grounding Strap. Do not touch the printed circuit board or the connector. The printed circuit board of the Expansion Cartridge is a static- sensitive device. Unplug the Controller before replacing an Expansion Cartridge.

  • Page 143: Base Station Module

    Base Station Module P0725810 Issue 3.0 3. Loosen the RJ21 connector latch screw and unplug the 25-pair cable from the Line Module. 4. Unplug the fiber cable from the Line Module. 5. Remove all cables from the cable trough. 6. Remove the power bar (if any) from the cable trough. 7.

  • Page 144: Power Bar

    145 Replacing equipment Power bar Replacing an RPI Power Supply Unit COMPANION 200 Installation and Maintenance Guide 7. Remove the cable trough screws. 8. Apply gentle upward pressure to the Base Station Module and lift it away from the mounting bracket. 9.

  • Page 145: Administration Terminal

    Replacing an RPI Administration Terminal P0725810 Issue 3.0 7. Close the cover. 8. Plug the RPI power cord to the ac outlet. Note: The red light on each Base Station will flash for about 15 seconds while powering up. This is normal. To replace an RPI, follow these steps: 1.

  • Page 146: Base Station

    147 Replacing equipment Base Station COMPANION 200 Installation and Maintenance Guide To replace a Base Station, you do not have to power down the Controller. When you replace a Base Station, no portable registration information is lost. After a short boot sequence, the Base Station should be functioning normally.

  • Page 147: Appendix A: Regulatory Information

    Appendix A: Regulatory information Registration Safety Equipment attachment limitations P0725810 Issue 3.0 This telephone system is registered with the DOC based upon compliance with CS-03. Connection of the system to the customer analog lines is made through a standard network interface jack which you can order from your telephone company.

  • Page 148: Telecom Compliance

    149 Appendix A: Regulatory information Telecom Compliance Telephone Company Notification Rights of the Telephone Company COMPANION 200 Installation and Maintenance Guide telecommunications company cause to request the user to disconnect the equipment. Users should ensure for their own protection that the electrical ground connections of the power utility, telephone lines and internal metallic water pipe system, if present, are connected together.

  • Page 149: Radio Frequency Interference

    Radio Frequency Interference Load Number Repair facility P0725810 Issue 3.0 temporarily. If possible, they will notify you in advance. But if advance notice is not practical, you will be notified as soon as possible. You will be given the opportunity to correct the situation and you will be informed of your right to file a complaint with the DOC.

  • Page 150: General Installation Warnings

    151 Appendix A: Regulatory information General installation warnings COMPANION 200 Installation and Maintenance Guide Do not connect the Administration Terminal or a COMPANION Base Station directly to a Central Office (CO) line interface. Connecting the Administration Terminal directly to a CO line may result in equipment damage.

  • Page 151: Appendix B: Technical Specifications

    Appendix B: Technical specifications COMPANION 200 Environment Radiated and conducted emissions Radiated electromagnetic immunity Conducted interference immunity P0725810 Issue 3.0 The product is designed to be fully operational within a North American commercial office environment. In addition, the COMPANION 200 withstands the transportation and storage requirements defined in the global standard IEC-68-2.

  • Page 152: Mechanical Requirements

    153 Appendix B: Technical specifications Mechanical requirements Transportation methods Controller COMPANION 200 Installation and Maintenance Guide 1. The system exhibits no degradation of performance for the interference signal over a frequency range of 150 kHz to 100 MHz (modulated to 80% with a 1 kHz signal). 2.

  • Page 153: Power Supply Unit

    Power Supply Unit Power bar P0725810 Issue 3.0 detachable power cord with a North American ac plug is supplied with the Controller (main power cord). Part no. Color Height (with cable trough) Width Depth Clearance (front) Clearance (top) Operating temperature range Storage temperature range Relative humidity The Controller Power Supply Unit is a 110 V pluggable supply.

  • Page 154: Software Cartridge

    155 Appendix B: Technical specifications Software Cartridge 2-port expansion cartridge 6-port expansion cartridge Line Cartridge COMPANION 200 Installation and Maintenance Guide The Software Cartridge contains the software required to run the COMPANION 200. NT7B83AB-93 (A0623571) (English) Part no. NT7B83BB-93 (A0623572) (French) Dolphin Gray Color 17.0 cm...

  • Page 155: Line Module

    Line Module Base Station Module P0725810 Issue 3.0 NTBB2DFC-93 (A0623565) Part no. Color Dolphin Gray Voltage V ac 100-127 V ac 60 Hz Frequency Hz Operating temperature +5°C to +40°C range +5°C to +40°C Storage temperature range 5% to 85% (without condensation) Relative humidity Height 63 cm with cable trough...

  • Page 156: Fiber Cable Spool

    157 Appendix B: Technical specifications Fiber Cable Spool COMPANION Base Station Base Station COMPANION 200 Installation and Maintenance Guide A fiber cable is included with each Line Module and Base Station Module. Each fiber cable comes pre-wound on a storage spool for proper installation.

  • Page 157: Base Station Plug-Top Power Supply

    Base Station plug-top power supply P0725810 Issue 3.0 Station should not be installed in ducts, plenums, or hollow spaces which are used to transport environmental air except where the duct, plenum or hollow space is created by a suspended ceiling having lay- in panels or tiles, in accordance with CE Handbook Rule 60-402.

  • Page 158: External Antennas

    159 Appendix B: Technical specifications External antennas Indoor omni-directional antenna Indoor directional antenna Lightning surge protector COMPANION 200 Installation and Maintenance Guide Part no. Frequency range Peak power rating Peak antenna gain Polarization Input impedance Temperature Relative humidity Length Width Weight Part no.

  • Page 159: Outdoor Omni-Directional Antenna

    Outdoor omni-directional antenna COMPANION 200 Administration Terminal P0725810 Issue 3.0 Part no. Frequency range Peak power rating Peak antenna gain Polarization Input impedance Temperature Humidity Length Width Weight The COMPANION 200 Administration Terminal offers the following features: • A two-line display •...

  • Page 160: Remote Access Device

    161 Appendix B: Technical specifications Remote Access Device COMPANION 200 Installation and Maintenance Guide The Remote Access Device (RAD) allows a personal computer (PC) running COMPANION Diagnostic Software to access the Controller. Access may be established by connecting the RAD on the customer site using a local connection, or at a remote location using standard Modem equipment.

  • Page 161: Appendix C: Programming Overview

    Options Alrt mode: echo preset Radio loss hdlng Change Default Dflt: None nnnnn Change line:_ Line nnn: None nnnnn 2nd PBX flash: N Y Line Names Show line: _ Line nnn: Caller ID Show line: _ Line nnn: N Y...
  • Page 162 163 Appendix C: Programming overview C. Maintenance System Version SP: nnnnnnnn nnn Port Status Show port:_ Module Status Show module: _ Evnt/Alrm Log Start of new log Admin Log Start of new log COMPANION 200 Installation and Maintenance Guide P0725810 Issue 3.0...

  • Page 163: Appendix D: Programming The Host Switch

    Appendix D: Programming the host switch Host switch programming Directory number assignment P0725810 Issue 3.0 Each portable on the COMPANION 200 system requires a corresponding analog line port on the host switch communication system. The host switch ports should be programmed by a qualified technician following the manufacturer’s instructions.

  • Page 164: Independent Assignment

    165 Appendix D: Programming the host switch Feature Independent assignment Host switch dependent Wired telephone dependent Privacy ensured Independent assignment Parallel assignment (separate directory numbers) COMPANION 200 Installation and Maintenance Guide • Need for privacy of telephone conversations. Parallel Twinned assignment assignment MADN SCA Discuss these factors with the System Administrator to ensure that...

  • Page 165: Twinned Assignment

    Twinned assignment MADN SCA P0725810 Issue 3.0 Appendix D: Programming the host switch 166 number. The portable has one directory number and the wired telephone has another directory number. The portable and the wired telephone are not twinned. An incoming call only rings on the telephone whose directory number was dialed.
  • Page 166 167 Appendix D: Programming the host switch COMPANION 200 Installation and Maintenance Guide are wired to the host switch. Your host switch may use another name for this feature. Note: Verify if and how your host switch supports MADN SCA. The Single Call Arrangement of the MADN feature can be used as a method of twinning a portable and a desk telephone.
  • Page 167 MADN MCA Bridge-tap P0725810 Issue 3.0 Appendix D: Programming the host switch 168 Multiple Call Arrangement of Multiple Appearance Directory Number (MADN MCA) is similarly to MADN SCA, but allows two active calls on that host switch directory number. For example, when a call is active on a portable, a second call can be made or received from the twinned desk telephone.

  • Page 168: Caller Id Display

    169 Appendix D: Programming the host switch Caller ID display Message waiting indication COMPANION 200 Installation and Maintenance Guide a conversation in progress on one telephone is available on the twinned telephone. For example, if you are away from your desk while talking on your portable, a person can listen to your conversation by picking up the receiver on your desk telephone.

  • Page 169: Appendix E: Installing Base Station Plug-Top Power Supplies161

    Appendix E: Installing Base Station plug-top Positioning a Base Station P0725810 Issue 3.0 Before you can install a Base Station, you must locate it in the position determined by the site planner, as documented in the COMPANION 200 Provisioning Record. After you have positioned it, you can mount the Base Station.
  • Page 170 171 Appendix E: Installing Base Station plug-top power supplies Mounting a Base Station Figure 41: Clearance for the Base Station 30 cm COMPANION 200 Installation and Maintenance Guide Note: When mounting several Base Stations in a cell, the cell size is determined by the area common to all the Base Stations for that cell.
  • Page 171 P0725810 Issue 3.0 Appendix E: Installing Base Station plug-top power supplies 172 4. Wind any excess cable around the posts to secure it, then fasten it under the strain relief. Figure 42: Base Station bracket detail Bracket mounting screw hole Strain relief tab Base Station termination...
  • Page 172 173 Appendix E: Installing Base Station plug-top power supplies COMPANION 200 Installation and Maintenance Guide 8. Connect the power supply connector to the Base Station power connector. Inserting the connector in the wrong direction may damage the plug-top power supply and the Base Stations. Orient the power supply connector in the proper direction and push it into place securely (see the following illustration).
  • Page 173 Appendix E: Installing Base Station plug-top power supplies 174 Figure 45: Sliding cover onto bracket P0725810 Issue 3.0 COMPANION 200 Installation and Maintenance Guide...
  • Page 174 175 Appendix E: Installing Base Station plug-top power supplies COMPANION 200 Installation and Maintenance Guide P0725810 Issue 3.0...

  • Page 175: List Of Terms

    Access line Administration log Administration programming Administration Terminal Alarm code Antenna P0725810 Issue 3.0 The physical connection between the Companion system and a host system. Each access line supports one portable. The Administration log is a list of COMPANION 200 event messages for system initializations, configuration sessions (when a change was made), invalid password attempts, and password changes.
  • Page 176 177 List of Terms Base Station Base Station Module Bridge-tapping Cell Cell boundary value Cell center Cell neighbor COMPANION 200 Installation and Maintanence Guide The Base Station is the communication link between the portables and the COMPANION 200 system. Each Base Station contains two radios and connects to a TCM port at the Controller either directly or through a Base Station Module.
  • Page 177 Common Signaling Channel radio COMPANION Deployment Tool Companion Diagnostic Software Configuration programming Controller P0725810 Issue 3.0 At each cell center, one radio (the Common Signaling Channel, CSC, radio) is dedicated to locate and track portable movements. The other radios of that cell center (traffic radios) are used to establish voice connections with the portables.
  • Page 178 179 List of Terms Coverage area CSC radio Default Deployment Deployment Tool Deregistration Directed Receive Signal Strength Indicator (RSSI) feature Distribution frame Event message COMPANION 200 Installation and Maintanence Guide Modules and Line Modules to it through 2-port or 6-port Expansion Cartridges.
  • Page 179 Hand-off occurs automatically when the Controller detects that the strength and quality of the radio signal have gone below a predefined threshold. Either a Private Branch Exchange (PBX) or a Public Switched Telephone Network (PSTN) system to which the Companion system provides a wireless service layer.
  • Page 180 181 List of Terms Installer password Line Cartridge Line data Line Module Line number Link M7310 terminal Maintenance Memory reset COMPANION 200 Installation and Maintanence Guide A one- to six-digit password that is used to prevent unauthorized access to Programming, Maintenance, Memory reset and System Startup.
  • Page 181 Miscellaneous Module status Multiple Appearance Directory Number (MADN) Password Port number Portables P0725810 Issue 3.0 A section heading in Configuration programming that includes a collection of system-wide settings. There are two built-in modules in the COMPANION 200 system Controller: module 1 for Base Stations and module 2 for access lines.
  • Page 182 183 List of Terms Programming Programming Record Public network Radio link Registration Registration control Registration password Remote Access Device Remote Power Interconnect COMPANION 200 Installation and Maintanence Guide The setting of various characteristics of the Companion system. This includes system wide settings, access line, radio, and cell assignments.
  • Page 183 Receive Signal Strength Indicator (RSSI) reading Site planning Software Cartridge System Access Logical Identifier System LID System version Traffic radio Twinning Version number. P0725810 Issue 3.0 See Remote Power Interconnect. The COMPANION 200 system portables can display the current signal strength coming from the Base Station to which the portable is connected.
  • Page 184 185 List of Terms COMPANION 200 Installation and Maintanence Guide P0725810 Issue 3.0...

  • Page 185: Index

    Access lines Deregistering Wiring – Wiring chart Administration log Administration programming, entering Administration Terminal Buttons Display Display contrast Display language Illustration Installing – Port connection Replacing Specifications Time and date Troubleshooting Wall-mounting – Alarm messages Codes Troubleshooting Understanding – Antenna Installing –...
  • Page 186 TCM wiring chart Troubleshooting Wiring Access lines – Wiring the TCM lines Data re-evaluation – Running – Date, setting Devices Disabling Enabling Indentifying Diagnostics (see Troubleshooting) Dial mode – Disabling a device Enabling a device Equipment Optional Overview Replacing – Required Event messages Event/ Alarm log...
  • Page 187 – 96, 172 Module Disabling Enabling Status Modules and ports requirements Password Installer – Registration – PBX (see Private Branch Exchange) Plug-top power supply Installing – Specifications Port Expansion Cartridge (numbering) Numbering Port status – Portables Caller ID display Directory number assignment...
  • Page 188 Base Station – Base Station Module Controller Expansion Cartridge Fiber Cable Spool General – Line Cartridge Line Module Plug-top power supply Power bar Power Supply Unit Software Cartridge System LID System settings – Antenna type for a radio Dial mode –...

This manual is also suitable for:

Companion 200

Table of Contents