Flat Tire - Mercedes-Benz Metris Operator's Manual

Remain in the vehicle if the road and tra c
R
conditions permit you to do so until a voice
connection is established with the emergency
call center operator.
Based on the call, the operator decides
R
whether it is necessary to call rescue teams
and/or the police to the accident site.
In certain situations data is also transmitted in
R
the voice channel to the Mercedes-Benz emer-
gency call center.
This allows measures for rescue, recovery or
towing to a Mercedes-Benz Commercial Van
Center to be initiated quickly.
If the Mercedes-Benz emergency call system can-
not connect to the Mercedes-Benz emergency call
center, the emergency call is automatically sent to
the public emergency services call center.
If no connection can be made to the public emer-
gency services, a corresponding message appears
in the display.
Dial the local emergency number on your
#
mobile phone.
Ending an unintentional emerg Ending an unint entional emergency call
V V ehicles wit ehicles without st hout steer eering wheel butt ing wheel buttons:
#
the 3 button in the instrument cluster.
V V ehicles wit ehicles with st h steer eering wheel butt ing wheel buttons:
#
~ button on the steering wheel.
Close the SOS button cover
#
Dat Data tr a transf ansfer of t er of the Mer he Mercedes-Benz emerg cedes-Benz emergency
call syst call system em
In the event of an automatic or manual emergency
call, as well as for a 112 112 emergency call, data is
transmitted to the Mercedes-Benz emergency call
center or the public emergency services call cen-
ter.
The following data is transmitted:
Vehicle's GPS position data
R
()GPS position data on the route (a few hun-
R
dred metres before the incident)
Direction of travel
R
Vehicle identi cation number
R
Vehicle drive type
R
Number of persons on the front seats
R
Whether the emergency call was initiated man-
R
ually or automatically
R
R
For accident clari cation purposes, the following
measures can be taken up to an hour a er the
emergency call has been initiated:
R
R

Flat tire

Flat tire
N N o o t t es on
& W W ARNING
A at tire strongly impairs the vehicle's driving
characteristics, as well as its steering and
braking characteristics.
#
#
ency call
You will nd a sticker with the Mercedes-Benz
ons: press
Service24h telephone number on the B-pillar on
the driver's side, for example.
ons: press the
For vehicles with a spare wheel, information in the
event of a at tire can be found under "Wheels and
tires" (
ency
Battery Batt
N N o o t t es on t
Work on the battery, e.g. removing or installing,
requires specialist knowledge and the use of spe-
cial tools. Therefore, always have work on the bat-
tery carried out at a quali ed specialist workshop.
& W W ARNING
Work carried out incorrectly on the battery
can, for example, lead to a short circuit. This
can restrict functions relevant for safety sys-
tems and impair the operating safety of your
vehicle.
Breakdown assistance 187
Time of the accident
Language setting
The current vehicle position can be called up.
A voice connection to the vehicle occupants
can be established.
es on at at tir tires es
ARNING Risk of accident due to a at
tire
Do not drive with a at tire.
Replace the at tire with the spare wheel.
Alternatively, consult a quali ed special-
ist workshop.
page 213).
/
ery
es on the st he start arter batt er battery ery
ARNING Risk of an accident due to work
carried out incorrectly on the battery
187