Page 1 Metris Operating Instructions Mercedes-Benz...
Page 2 Customer Relations Department: 1-800-387-0100 Observe the warning notes. Environmental note Mercedes-Benz USA, LLC and Mercedes-Benz Canada Inc. are Daimler companies. Environmental notes provide you with infor- mation on environmentally aware actions or disposal.
Page 3 Welcome to the world of Mercedes-Benz Before you first drive off, read the Operating Instructions carefully and familiarize yourself with your vehicle. Please adhere to the infor- mation and warning notes in this Operating Instructions for your own safety and to ensure a longer operating duration of the vehicle.
Page 4: Table Of Contents
Protection of the environment ....29 Operating safety and vehicle Lights and windshield wipers .... 99 approval ..........30 Genuine Mercedes-Benz parts ....34 Useful information ......... 99 QR code for rescue card ......35 Exterior lighting ........99 Data stored in the vehicle ...... 35 Interior lighting ........
Page 5 Contents Display messages (vehicles with Operation in winter ......280 steering wheel buttons) ....... 209 Tire pressure ........282 Indicator and warning lamps in the Loading the vehicle ......289 instrument cluster ....... 227 What you should know about wheels and tires ..........
Page 6: Index
Index Front air bag (driver, front 1, 2, 3 ... passenger) ........52 12-V socket ........241 Important safety notes ....51 Introduction ........51 Occupant Classification System (OCS) ..........54 ABS (anti-lock braking system) PASSENGER AIR BAG OFF indica- Display message (vehicle with tor lamp ...........
Page 7 Index Axle load, permissible (trailer Function/notes ......155 Attention Assist towing) ..........315 see ATTENTION ASSIST ATTENTION ASSIST see ATTENTION ASSIST Back support Authorized workshop see Lumbar support see Qualified specialist workshop Backup lamp AUTO lamp Display messages (vehicle with Display messages (vehicle with- steering wheel buttons) ....
Page 8 Bluetooth Audio ....... 187 Warning lamp ......... 229 Brake Breakdown Display message (vehicle without Mercedes-Benz Service24h ... 272 steering wheel buttons) ....196 Vehicle tool kit ....... 270 Downhill slopes ......142 Breakdown assistance Heavy and light loads ..... 142 see Towing away New brake discs ......
Page 9 Index Cargo compartment Installing/removing the cover in Options .......... 244 the wheel arch ....... 106 Seating ..........90 Installing/removing the tail lamp ... 108 Cargo compartment lamp Interior light ........103 Changing bulbs ......104 Interior lighting ......103 Cargo compartment lighting Low-beam headlamps ....
Page 10 Index Collision warning Cooling with air dehumidification .. 118 Defrosting the windows ....122 see COLLISION PREVENTION ASSIST COMAND display Defrosting the windshield ....121 Important safety notes ....114 Cleaning ......... 268 Information on dual-zone auto- Combination switch ......101 Communications equipment matic climate control .....
Page 11 Index Diagnostics connection Display messages (vehicle with steering wheel buttons) ....223 Operating safety and vehicle Display messages (vehicle with- approval ........... 31 Digital speedometer out steering wheel buttons) ... 206 Displaying the speed ..... 147 Displaying (vehicle with steering Driving system .......
Page 12 Index Important safety notes ....194 Mercedes-Benz Service ....141 Driving off-road Introduction ........194 Key ..........209 see Off-road driving Lamps ..........202 Driving on flooded roads ....144 Setting the language ...... 179 Driving safety systems Tires ..........207 ABS (Anti-lock Braking System) ..
Page 13 Index Emissions control New brake pads/linings ....143 Off-road driving ......144 Service and warranty information ..27 Engine Overrun cut-off ......140 Snow chains ........281 Altitude limit (diesel engine) ..146 Speed limitation ......141 Changing the power output ..... 32 Towing a trailer ......
Page 14 Index Activating/deactivating (vehicle Displaying the current consump- without steering wheel buttons) ..179 tion (vehicle with steering wheel Crosswind Assist ......70 buttons) ......... 184 Deactivating/activating ....69 Displaying the current consump- Display message (vehicle with tion (vehicle without steering steering wheel buttons) ....
Page 15 Index Guide rail Maximum tensile strength ..... 314 Ignition lock Problems ......... 89 see SmartKey positions (ignition lock) Immobilizer .......... 70 Indicator lamps Handbrake see Warning and indicator lamps see Parking brake Insect protection on the radiator ..34 Handling control system Installations and conversions ®...
Page 16 Index LATCH-type (ISOFIX) child seat Jacking points ........ 298 Scope of tire-changing tools ..270 anchors ..........63 Storage location ......270 License plate lamp Stowage compartment in the Changing bulbs ......105 rear ..........271 License plate lamps Stowage space in the cargo com- Display messages (vehicle with partment ........
Page 17 Mercedes-Benz Commercial Van Faults ..........57 Center Operation ......... 54 see Qualified specialist workshop Self-test ........... 56 Mercedes-Benz Service24h ....272 Occupant safety Message memory Air bags ........... 51 On-board computer (vehicle with Automatic measures after an steering wheel buttons) ....209 accident ...........
Page 18 Index Important safety notes ....46 Setting the language ...... 192 Introduction to the restraint sys- Setting the time ......192 tem ..........46 Settings menu ....... 191 Occupant Classification System Standard display ......183 (OCS) ..........54 Telephone menu ......188 PASSENGER AIR BAG OFF indica- Time menu ........
Page 19 Index Operating safety and vehicle Display message (vehicle without approval steering wheel buttons) ....201 Attachments and bodies ....33 Notes/function ......138 Changing the engine power out- Warning lamp ......... 138 Parking brake put ........... 32 Correct use ........29 see Parking brake Parking lamps Declaration of conformity ....
Page 20 Index Hill start assist ....... 129 Important safety notes ....82 Indicator lamp ........ 237 Opening at an angle of 180° or 270° ..........83 QR code Opening dimensions ...... 313 Rescue card ........35 Opening/closing from inside ... 83 Qualified specialist workshop ...
Page 21 Index Fuel gauge (vehicle without Operating safety and registration ..30 steering wheel buttons) ....176 see Occupant safety Safety system Refueling procedure (fuel) ..... 137 see Fuel see Driving safety systems Remote control Seat see Key Correct driver's seat position ... 87 Replacing bulbs Seat belts Important safety notes ....
Page 22 Index Refrigerant (air-conditioning sys- Mechanical key ........ 72 tem) ..........311 Problem (malfunction) ..... 74 SmartKey positions (ignition Transmission oil ......310 Washer fluid ........312 lock) ............ 127 Setting a speed Snow chains ........281 see Cruise control Sockets ..........241 Setting the air distribution ....
Page 23 Index Starting Tail lamps see Starting (engine) Display messages (vehicle with- Starting (engine) ........ 128 out steering wheel buttons) ... 202 Status overview (on-board com- Replacing bulbs ......108 Trailer display messages (vehicle puter) ..........189 Steering with steering wheel buttons) .. 216, 217 Trailer display messages (vehicle Display messages (vehicle with without steering wheel buttons) ..
Page 24 Index Coolant (display in the on-board Display messages (vehicle with computer) ........178 steering wheel buttons) ....224 Outside temperature ...... 175 Display messages (vehicle with- Setting (climate control) ....119 out steering wheel buttons) ... 207 Theft deterrent systems Distribution of the vehicle occu- ATA (Anti-Theft Alarm system) ..
Page 25 Index Trailer loads and drawbar nose- Summer tires in winter ....280 TIN (Tire Identification Number) weights ..........172 (definition) ........297 Trailer operation Tire bead (definition) ...... 297 Lights display messages (vehicle Tire pressure (definition) ....296 with steering wheel buttons) ..216 Tire pressures (recommended) ..
Page 26 Index Selecting the display units (vehi- cle without steering wheel but- Unlocking tons) ..........180 Emergency unlocking ....... 73 Trip meter From inside the vehicle (central see Trip odometer unlocking button) ......75 Trip odometer With emergency key element ... 72 Displaying (vehicle with steering USB (audio) wheel buttons) .......
Page 27 Index Vehicle data ........312 Restraint system ......232 Seat belt ........228 Vehicle dimensions ......313 Sliding door ........237 Vehicle emergency locking ....73 Steering ......... 237 Vehicle identification number Tire pressure monitor ....236 see VIN Warranty ..........27 Vehicle identification plate ....
Page 28 Index Windshield washer fluid Adding ........... 256 Windshield wiper Setting the sensitivity of the rain sensor (vehicle with steering wheel buttons) ....... 193 Setting the sensitivity of the rain sensor (vehicle without steering wheel buttons) ....... 180 Windshield wipers Problem (malfunction) ....113 Rear window wiper ......
Page 29: Introduction
Laws") not be covered by the New Vehicle Limited Warranty. Replacement parts and accessories are cov- ered by the Mercedes-Benz Parts and Acces- sories Warranties. You can obtain these from any Mercedes-Benz Commercial Van Center. Implied warranty Should you lose your Service and Warranty...
Page 30 Introduction Mercedes-Benz, LLC has been informed in Change of address or owner writing of the necessity of such a repair. Please use the "Notice of Change of Address" (2) the same defect or damage, although less form in the Service and Warranty Information...
Page 31: Proper Use
Introduction Toronto, Ontario M4G 4C9 You must not tamper with wiring, electronic components, or their software. You should have all work on electrical and electronic Possible hazard due to substances components carried out at a qualified spe- that are hazardous to health cialist workshop.
Page 32: Operating Safety And Vehicle Approval
Introduction Environmental issues and recom- that takes the requirements of both nature mendations and humanity into account. You too can help to protect the environment When prompted by this Operator's Manual to by operating your vehicle in an environmen- dispose of materials, please try to regenerate and recycle these materials.
Page 33 Only connect equipment to a diagnostics In particular, remove trapped plant parts or connection in the vehicle, which is approved other flammable material. Contact a quali- for your vehicle by Mercedes-Benz. fied specialist workshop immediately if dam- age is detected. WARNING...
Page 34 Mercedes-Benz Canada, Inc. 98 Vanderhoof Avenue Qualified specialist workshop Toronto, Ontario M4G 4C9 A Mercedes-Benz Commercial Van Center is a qualified specialist workshop. A qualified specialist workshop has the neces- Reporting malfunctions relevant to sary specialist knowledge, tools and qualifica-...
Page 35 This is always You can obtain further information from any Mercedes-Benz Commercial Van Center. the case if it is possible to improve quality or safety levels. Mercedes-Benz can only inform WARNING you about vehicle checks if it has your regis- tration data.
Page 36: Genuine Mercedes-Benz Parts
This could lead to malfunctions in safety-rele- or anything similar. vant systems, e.g. the brake system. Only use genuine Mercedes-Benz parts or parts of equal Doing so can cause the diagnostics system to quality. Only use tires, wheels and accessories display inaccurate values.
Page 37: Qr Code For Rescue Card
All gen- malfunctions and defects in important sys- uine Mercedes-Benz parts satisfy these tem components (e.g. lights, brakes) requirements. Make sure that all parts are information on events damaging the vehicle suitable for your vehicle.
Page 38 Introduction This data can be saved locally in the vehicle or smartphones). This wireless network connec- is located on a device that you have connected tion can be used to access online functions. to the vehicle (e.g. smartphone, USB flash This includes online services and apps provi- drive or MP3 player).
Page 39: At A Glance
Cockpit Cockpit Function Page Function Page Steering wheel paddle shift- Cup holder • 12 V socket • Cup holder • Cigarette lighter • Ashtray Ignition lock Combination switch Adjusts the steering wheel PARKTRONIC warning indi- Diagnostics connection cators Opens the hood Horn Applies the parking brake •...
Page 40: Steering Wheel Buttons)
Instrument cluster (vehicles without steering wheel buttons) Instrument cluster (vehicles without steering wheel buttons) Displays and controls Function Page Function Page Speedometer Selects a submenu or reset Display values Tachometer È Selects the menu or display f, g Adjusts the instrument clus- ter lighting Changes values or settings or scrolls in lists...
Page 41 Instrument cluster (vehicles without steering wheel buttons) Indicator and warning lamps Function Page Function Page 6 Restraint system ® å ESP ü Seat belt K High-beam headlamps ; Check Engine ® ÷ ESP ? Coolant #! Turn signal R Rear fog lamp Parking brake F (USA only) O Front fog lamps...
Page 42: Instrument Cluster (Vehicles With Steering Wheel Buttons)
Instrument cluster (vehicles with steering wheel buttons) Instrument cluster (vehicles with steering wheel buttons) Displays and controls Function Page Function Page Speedometer Fuel level Fuel filler flap location indi- Display cator t: the fuel filler cap is on the left-hand side Tachometer Adjusts the instrument clus- Coolant temperature gauge...
Page 43 Instrument cluster (vehicles with steering wheel buttons) Indicator and warning lamps Function Page Function Page ? Coolant ® å ESP R Rear fog lamp K High-beam headlamps O Front fog lamps #! Turn signal h Tire pressure monitor Brakes $ (USA only) 6 Restraint system J (Canada only) ®...
Page 44: Steering Wheel Buttons
The multimedia system, telephone and navigation system from another manufac- voice-operated control using the steering turer, the described functions may be wheel buttons in the right control panel only restricted or not available at all. function with a Mercedes-Benz audio or nav-...
Page 45: Center Console
Center console Center console Control panel Function Page Function Page Audio system (see separate Å Opens and closes the operating instructions) electric sliding door on the left side of the vehicle Æ Opens and closes the electric sliding door on the PASSENGER AIR BAG OFF right side of the vehicle indicator lamp...
Page 46: Overhead Control Panel
Door control panel Overhead control panel Example: luxury overhead control panel Function Page Function Page p Switches the left-hand p Switches the right- reading lamp on/off hand reading lamp on/off | Switches the auto- ATA indicator lamp matic interior lighting con- Eyeglasses compartment trol on/off c Switches the front...
Page 47 Door control panel Function Page Í Seat heating % & Unlocks/locks the vehicle 7 Z \ Adjusts the exterior mirrors electri- cally W Opens/closes the front side windows...
Page 48: Safety
If it is necessary to modify components of the can only perform their intended protective restraint system for a person with physical dis- function if all vehicle occupants: abilities, contact a Mercedes-Benz Commercial have correctly fastened their seat belt Van Centerfor details. USA only: contact our page 49)
Page 49 Occupant safety A malfunction has occurred if the 6 Depending on the person in the co-driver's restraint system warning lamp: seat, the co-driver's air bag must be either deactivated or enabled; see the following does not light up after the ignition is points.
Page 50 Mercedes-Benz vehicle. The child restraint system must be appropriate to the age, weight and size of the child.
Page 51 Infants and children must never travel sit- Only use seat belts that have been approved ting on the lap of another vehicle occupant. for your vehicle by Mercedes-Benz. In the event of an accident, they could be crushed between the vehicle occupant and Proper use of the seat belts the seat belt.
Page 52 Occupant safety Fastening and adjusting seat belts Releasing seat belts Observe the safety notes on seat belts Make sure that the seat belt is fully rolled page 48) and the notes on the correct use up. Otherwise, the seat belt or belt tongue of the seat belt ( page 49).
Page 53 Occupant safety Air bags sure that the lap belt is never routed across the stomach or abdomen. Introduction Adopt the correct seat position and keep The installation point of an airbag can be rec- as far away as possible from the air bags. ognized by the AIRBAG marking.
Page 54 Occupant safety tem (OCS)" ( page 54) and on "Children door paneling carried out at a qualified spe- in the vehicle" ( page 60) in addition to cialist workshop. the child restraint system manufacturer's installation and operating instructions. Front air bags Objects in the vehicle interior may restrict the air bag from functioning correctly.
Page 55 You should only use seat covers that have been approved for the respective seat by Mercedes-Benz. Example: window curtain air bag above the front door Side impact air bags : deploy next to the outer bolster of the seat backrest.
Page 56 Occupant safety Occupant Classification System (OCS) Occupant Classification System operation (OCS) Introduction The Occupant Classification System (OCS) cat- egorizes the person in the front-passenger seat. Depending on that result, the front- passenger front air bag is either enabled or deactivated. The system does not deactivate: the side impact air bag the window curtain air bag...
Page 57 Occupant safety WARNING is disabled. It will not be deployed in the event of an accident and cannot perform its If you secure a child in a forward-facing child intended protective function. A person in the restraint system on the front-passenger seat front-passenger seat could then, for exam- and you position the front-passenger seat ple, come into contact with the vehicle's...
Page 58 Mercedes-Benz recom- the classification of the person in the mends that you visit a Mercedes-Benz Com- front-passenger seat is correct and the mercial Van Center. front-passenger front air bag is enabled or...
Page 59 Occupant safety front-passenger seat must not be used. Do entire base of the child restraint system not install a child restraint system on the must always rest on the seat cushion of the front-passenger seat. Have the Occupant front-passenger seat. The backrest of the Classification System (OCS) checked and forward-facing child restraint system must, repaired immediately at a qualified specialist...
Page 60 If the PASSENGER AIR BAG OFF indicator lamp remains lit, the occupied by an adult or front-passenger seat may not be used. a person of a stature Have OCS checked as soon as possible at a Mercedes-Benz Com- corresponding to that of mercial Van Center. an adult.
Page 61 Occupant safety bags continue to perform their protective func- An Emergency Tensioning Device can only be tion for the vehicle occupants in the event of a triggered, if: crash. the ignition is switched on the components of the restraint system are WARNING operational.
Page 62: Children In The Vehicle
Window curtain air bag on the side of secured on the front seats. For this reason, impact, independently of the use of the seat Mercedes-Benz strongly advises that you fit belt and independently of whether the front- the child restraint system to a rear seat. The passenger seat is occupied child is generally better protected there.
Page 63 Children in the vehicle Special seatbelt retractor In addition, children could set the vehicle in motion, for example, if they: WARNING release the parking brake. If the seat belt is released while driving, the change the transmission position. child restraint system will no longer be start the vehicle.
Page 64 You can obtain further information about the fatal. correct child restraint system from a Always install child restraint systems prop- Mercedes-Benz Commercial Van Center. erly, even if they are not being used. Make WARNING sure that you observe the child restraint sys- If the child restraint system is installed tem manufacturer's installation instructions.
Page 65 Children in the vehicle All child restraint systems must meet the fol- Before installing a child seat, move the rear lowing standards: seat backrest to an upright position. Do not adjust the backrest of a seat with a LATCH- U.S. Federal Motor Vehicle Safety Standards type (ISOFIX) child restraint system installed.
Page 66 Accident statistics show that children secured in the rear seats are safer than children secured in the front seats. For this reason, Mercedes-Benz strongly advises that you install a child restraint system on a rear seat. If it is absolutely necessary to install a child...
Page 67 Children in the vehicle running from the belt outlet to the belt guide There is a risk of accident and injury. of the child restraint system. The shoulder belt Never leave children unsupervised in the strap must be routed forward and down from vehicle.
Page 68: Pets In The Vehicle
Driving safety systems Child-proof lock for sliding door maneuver, and thereby injure vehicle occu- pants. There is a risk of accident and injury. Never leave animals unattended in the vehi- cle. Always secure animals properly when driv- ing, for instance with a suitable pet carrier. Driving safety systems Overview In this section, you will find information about...
Page 69 Driving safety systems If ABS intervenes: continue to depress the ABS (Anti-lock Braking System) brake pedal with force until the braking sit- General notes uation is over. To make a full brake application: depress ABS regulates brake pressure in such a way the brake pedal with full force.
Page 70 Driving safety systems vidually. In addition, greater drive torque is EBD (electronic brake force distribu- transmitted to the wheel or wheels with trac- tion) tion. If traction on the road surface is not suffi- ® cient, even ESP will not allow you to pull General notes away without difficulty.
Page 71 Driving safety systems ® is deactivated if the å warning lamp in the instrument cluster is lit when the engine is running. Only use wheels with the recommended tire ® sizes. Only then will ESP function properly. ® Deactivating or activating ESP WARNING ®...
Page 72: Theft Deterrent Locking System
Theft deterrent locking system to stabilize the vehicle/trailer combination in the key in the vehicle, anyone can start the this situation. engine. ® trailer stabilization is activated above The immobilizer is always deactivated speeds of about 40 mph (65 km/h). when you start the engine.
Page 73: Opening And Closing
Useful information before inserting the SmartKey into the igni- tion lock. This Operator's Manual describes all models as well as standard and optional equipment of Keep the key away from strong magnetic your vehicle that were available at the time of fields.
Page 74 To unlock the sliding doors and the tail- ously until the indicator lamp flashes twice gate or rear-end door only: press the 5 page 71). button. If the setting of the locking system is changed The turn signals flash once. within the signal range of the vehicle, press the &...
Page 75 Unlocking/locking the vehicle using the mechanical key Mercedes-Benz recommends that you have the battery changed at a qualified specialist The door lock for unlocking in an emergency is workshop. on the driver’s door.
Page 76 Tap the key against the palm of your hand so that battery = falls out of the battery compartment. Insert the new battery into the battery tray with the positive pole facing upwards. Use a lint-free cloth to do so. Install battery compartment cover : to the key casing with the front lugs first and push closed.
Page 77: Central Locking
Central locking Problem Possible causes/consequences and M Solutions It is no longer possible The SmartKey battery is weak or discharged. to lock or unlock the Point the tip of the SmartKey at the driver's door handle from vehicle using the Smart- very close range and press the % or &...
Page 78: Driver's Door And Co-Driver's Door
Driver's door and co-driver's door Automatic locking WARNING If persons, particularly children are subjec- ted to prolonged exposure to extreme heat or cold, there is a risk of injury, possibly even fatal. Never leave children unattended in the vehicle. You can open a locked door from the inside at any time.
Page 79: Sliding Door
Sliding door Pull door handle ;. Opening and closing from the out- If a front door is locked, locking knob : side pops up. The door is unlocked and opens. Sliding door Important safety notes WARNING When you open the sliding door, the sliding door could hit other people as it moves backwards.
Page 80: Electric Sliding Door
Electric sliding door To open: pull back rocker switch :. cedure, it moves back a few centimeters in the opposite direction and stops. If the door is locked, locking knob = pops up. The sliding door unlocks and opens. Automatic obstacle detection with reversing feature is only an aid.
Page 81 Electric sliding door The sliding door is equipped with an active retainer, which engages the door at the end stop when opened. If the vehicle is equipped with two electric slid- ing doors; the 5 button on the SmartKey can only be used to open or close one of the two sliding doors ( page 80).
Page 82 Electric sliding door two warning signals during the opening pro- Programing the key button for the cedure. sliding door The indicator lamp in the Å or Æ slid- If the vehicle is equipped with two electric slid- ing door button in the center console ing doors, the 5 sliding door button on the flashes for the duration of automatic opera- key can only be program for one of the two...
Page 83: Tailgate
Tailgate When the sliding door is closed, open the sliding door fully using the Å or Æ sliding door button on the center console. The sliding door is reset and operational. Close the sliding door if required. Problems with the sliding door Problem Possible causes/consequences and M Solutions The electric sliding door...
Page 84: Rear-End Doors
Rear-end doors Problems with the tailgate WARNING If you open the rear-end doors 90°, the rear The tailgate cannot be opened. lighting systems are no longer visible. The The voltage supply has been interrupted or the vehicle will then be difficult for other road battery charge is insufficient.
Page 85 Rear-end doors Opening the left-hand side, rear-end A white section on latch ; indicates that the rear-end door is unlocked. door You can only open the locked rear-end doors from the inside if the child-proof locks have not been activated. To unlock: slide latch ;...
Page 86: Side Windows
Side windows Make sure that nobody touches the side window during the opening procedure. If somebody becomes trapped, release the switch or pull the switch to close the side window again. WARNING While closing the side windows, body parts in the closing area could become trapped. There is a risk of injury.
Page 87 Side windows about five minutes or until you open a front WARNING door. The reversing feature does not react: to soft, light and thin objects, e.g. fingers Convenience opening feature while adjusting This means that the reversing feature can- You can ventilate the vehicle before you start driving.
Page 88 Side windows Resetting the side windows You must reset the side windows if there has been a malfunction or an interruption in the voltage supply. Turn the SmartKey to position 2 in the igni- tion lock. Pull the two power window switches and hold for approximately one second after closing the side window.
Page 89: Seats, Steering Wheel And Mir- Rors
Seats Useful information WARNING If the driver's seat is not engaged, it could This Operator's Manual describes all models move unexpectedly while the vehicle is in as well as standard and optional equipment of motion. This could cause you to lose control your vehicle that were available at the time of of the vehicle.
Page 90 Slide the seat forward or back until you hear Mercedes-Benz. it engage. Your seat must be adjusted in such a way that To adjust the seat height: press or pull you can wear the seat belt correctly.
Page 91 Seats Never leave children unsupervised in the vehicle. The seats can be adjusted when the key is removed and the door is open. Electrically adjustable lumbar support To raise the backrest contour To soften the backrest contour To lower the backrest contour To harden the backrest contour Buttons for electric seat adjustment on the door trim...
Page 92 Seats seating are met. Other seating variants are not permitted and can endanger the occupants. Example: seat rail system with quick-locking mechanism Guide rails : of the seat rail system allow you Seating variants facing forwards EASY-ENTRY/EXIT feature anchor rear bench seats in up to two rear If a rear bench seat is marked with EE in the seat rows illustrations, a rear bench seat must be instal-...
Page 93 Seats To fold the EASY-ENTRY section back: When adjusting a seat, make sure that no fold the EASY-ENTRY section back until it one has any body parts in the sweep of the engages in the seat anchorages. seat. Indicator tab = is no longer visible. The EASY-ENTRY section has engaged cor- WARNING rectly if:...
Page 94 Seats WARNING If the rear bench seat is not installed as described or an unsuitable rear bench seat is installed, the seat belts may not provide protection as intended. There is an increased risk of injury. Install the rear bench seat as described. Only use rear bench seats that are approved for your vehicle by the distributor named on the inside cover page.
Page 95 Seats Head restraints Important safety notes WARNING You could lose control of your vehicle if you do the following while driving: adjust the driver's seat, head restraint, steering wheel or mirrors fasten the seat belt There is a risk of an accident. To install: hold the rear bench seat by the Adjust the driver's seat, head restraint, lower edge of the seat cushion.
Page 96 Seats To raise: pull the head restraint up to the desired position. To lower: press release button : and slide head restraint down to the desired position. To move the driver's or front-passenger head restraint forward: pull the head restraint forward until it engages in the desired position.
Page 97: Steering Wheel
Steering wheel Armrests The three red indicator lamps in the Í but- ton show the activated heating level 1 to 3. To adjust the armrest angle: fold the arm- The seat heating automatically switches down rest up by more than 45° to position 2. from level 3 to level 2 after approximately The armrest is released.
Page 98: Mirrors
Mirrors Mirrors Adjust the driver's seat, head restraint, steering wheel and mirror and fasten your Important safety notes seat belt before starting the engine. WARNING WARNING You could lose control of your vehicle if you If the steering wheel is unlocked while the do the following while driving: vehicle is in motion, it could change position adjust the driver's seat, head restraint,...
Page 99: Memory Function
Memory function Exterior mirrors Exterior mirror heating Vehicles without rear window Adjusting manually defroster: when the temperature is below Before starting off, manually adjust the exte- 15 °C the mirror heating switches on auto- rior mirrors in such a way that you can get a matically after engine start and remains on.
Page 100 Memory function Press and hold the relevant preset position While the memory function is making adjust- button 4, 5 or = until the seat is ments, make sure that no one has any body in the stored position. parts in the sweep of the seat. If somebody The seat adjustment procedure is interrup- becomes trapped, immediately release the ted as soon as you release the preset posi-...
Page 101: Lights And Windshield Wipers
( page 32). Exterior lighting Important safety notes For reasons of safety, Mercedes-Benz recom- mends that you drive with the lights switched on even during the daytime. There may be dif- ferences in operation due to legal require- ments and voluntary recommendations in some countries.
Page 102 Exterior lighting Low-beam headlamps the parking lamps and low-beam headlamps are switched on/off automatically. When the ignition is switched on and the light To switch on automatic headlamp mode: switch is in the L position, the parking turn the light switch to Ã. lamps and low-beam headlamps are switched on even if the light sensor does not sense dark Fog lamps/rear fog lamp...
Page 103 Exterior lighting Switching on the standing lamps: High-beam headlamps and high-beam flasher Turn the key to position 0 ( page 127) in the ignition lock or remove the key. Right-hand standing lamp: turn the light switch to position X. Left-hand standing lamp: turn the light switch to position W.
Page 104: Interior Lighting
Interior lighting Interior lighting Overview Hazard warning lamp switch To switch on/off: press the £ hazard warning lamp switch. Interior lighting buttons (example: comfort over- If you have indicated a turn while the hazard head control panel) warning lamps are switched on, only the turn signal lamps on the side of the vehicle selec- p Switches the front left-hand reading ted will light up.
Page 105: Replacing Bulbs: Interior Lighting And Ambient Lamps
Replacing bulbs: interior lighting and ambient lamps To switch on or off: press the | button. Cargo compartment lamp with but- When the automatic interior lighting control is activated, the button is flush with the overhead control panel. The interior lighting switches on automatically if you: unlock the vehicle open a door...
Page 106 Replacing bulbs: interior lighting and ambient lamps If you require help when changing bulbs of Switch off the interior lighting. other interior lights, please visit a qualified Press in the spring catch of lamp lens : specialist workshop. with a suitable object, e.g. a screwdriver, and then pry off lamp lens : with lamp housing =.
Page 107: Replacing Bulbs
Replacing bulbs Remove bulb = from socket ;. Make sure the bulbs are always securely installed. Press new bulb = into socket ;. Screw socket ; clockwise into the lamp The bulbs and lamps are an essential compo- housing :. nent of vehicle safety.
Page 108 Replacing bulbs Installing/removing the cover on the Have lamps with LED bulbs repaired at a qualified specialist workshop only. front wheel arch Have the bulbs of the following lamps replaced at a qualified specialist workshop only: Additional brake lamps The license plate lighting Front fog lamp Side marker lamp Please also observe the notes on the inte-...
Page 109 Replacing bulbs Turn signal lamp Turn socket ; for low-beam headlamps counter-clockwise and remove it. Remove the bulb from socket ;. Insert a new bulb into socket ;. Insert socket ; and tighten by turning clockwise. Press on housing cover : and tighten by turning clockwise.
Page 110 Remove the tail lamp ( page 108). to damage the paintwork. Unscrew three screws : and remove bulb Because of the installation position, holder ; from the tail lamp. Mercedes-Benz recommends that you have the tail lamp bulbs changed at a qualified specialist workshop.
Page 111: Windshield Wipers
Windshield wipers becoming dirty in dry weather conditions, the windshield wipers may be activated inadvertently. This could then damage the windshield wiper blades or scratch the wind- shield. For this reason, you should always switch off the windshield wipers in dry weather. Bulb holder Turn signals/brake lamps/tail lamps/ standing lamps...
Page 112 189). Mercedes-Benz recommends that you have To wipe with washer fluid: press the è the wiper blades changed at a qualified spe- switch beyond the current position as far as cialist workshop.
Page 113 Windshield wipers Change the wiper blade if: the wiper blade is damaged the service indicator has turned yellow In order to activate the service indicator, you have to remove the protective film page 111). Windshield wipers Insert new wiper blade = into the wiper arm in the direction of the arrow.
Page 114 Windshield wipers Rear window wiper Rear doors Tailgate Rear window wipers (example: left rear door) Fold wiper arm = away from the rear win- Fold wiper arm : away from the rear win- dow. dow until you hear it engage. Press both retaining clips ;...
Page 115 Windshield wipers Problems with the windshield wipers Problem Possible causes/consequences and M Solutions The windshield wiper Leaves or snow, for example, may be obstructing the windshield jams. wiper movement. The wiper motor has switched off. Stop the vehicle as soon as possible, paying attention to road and traffic conditions.
Page 116: Climate Control
Overview of climate control systems Climate control regulates the temperature and Useful information the humidity in the vehicle interior and filters undesirable substances from the air. This Operator's Manual describes all models Climate control is only operational when the as well as standard and optional equipment of engine is running.
Page 117 Overview of climate control systems Control panel for the air-conditioning system Sets the temperature ( page 119) z Defrosts the windshield ( page 121) / Switches the rear-compartment air conditioning on/off ( page 117) _ Sets the air distribution ( page 120) ¯...
Page 118 Overview of climate control systems Control panel for 3-zone automatic climate control Sets temperature to the left and at rear (only for vehicles with rear air conditioning) page 119) Ã Activates automatic mode – controls the climate control automatically ( page 119) ¬...
Page 119: Operating The Climate Control System
Operating the climate control system If you wish to use the driver's side settings indicator lamp of the / button on the co-driver's side and, for vehicles with page 116) flashes. When the rear-compart- rear-compartment air conditioning, for the ment air conditioning is switched on, the indi- rear compartment as well, use the "Synchro- cator lamp on the / button lights up.
Page 120 Operating the climate control system Rear-compartment air-conditioning second menu level for the temperature and airflow setting of the rear-compartment air system conditioning. Press the I button and, after reaching Vehicles with air-conditioning system the lowest blower speed, press it again. Switch on air-conditioning system.
Page 121 Operating the climate control system Regulating climate control automati- Setting the temperature cally Air-conditioning system General notes Switch on climate control ( page 117). When dual-zone automatic climate control is in To increase or reduce: turn temperature automatic mode, the set temperature is auto- control : clockwise or counter-clockwise.
Page 122 Operating the climate control system airflow setting of the rear-compartment air N Directs air through the center, side and conditioning. footwell vents Turn temperature control : or E counter- O Directs air through the footwell vents clockwise or clockwise ( page 116).
Page 123 Operating the climate control system Dual-zone automatic climate control If the airflow is set when in automatic mode, automatic control is deactivated. The Switch on climate control ( page 117). indicator lamp in the Ã button then goes Press the 0 button. out.
Page 124 Operating the climate control system Windows fogged up on the outside When you deactivate the windshield defrosting function, the previous automatic climate con- You should only select this setting until the trol settings are reactivated with the exception windshield is clear again. of air-recirculation mode.
Page 125 Operating the climate control system Switching air-recirculation mode Monitor the entire opening procedure when on/off using convenience opening. When opening, make sure that nobody touches the side Important safety notes window. Release the % switch immedi- ately if somebody becomes trapped, to You can deactivate the intake of fresh air if unpleasant odors enter the vehicle from out- interrupt the opening procedure.
Page 126: Adjusting The Air Vents
Adjusting the air vents The residual heat function switches off auto- Thumbwheel for center air vent, right matically Thumbwheel for center air vent, left after approximately 30 minutes To open/close: turn control : or ; if the starter battery's condition of charge is clockwise or counter-clockwise as far as it too low will go.
Page 127 Adjusting the air vents Setting the rear-compartment air vents Rear air vents (example: right-hand side of vehi- cle) Thumbwheel for vertical adjustment of the airflow and air quantity control Thumbwheel for horizontal adjustment of the airflow The air vents can only be adjusted on vehicles with rear-compartment air conditioning.
Page 128: Driving And Parking
Driving Useful information Driving Important safety notes This Operator's Manual describes all models as well as standard and optional equipment of WARNING your vehicle that were available at the time of Flammable materials introduced through going to print. Country-specific variations are possible.
Page 129 Driving Checks in the vehicle Key positions Emergency equipment/first-aid kit Check the equipment to make sure that it is accessible, complete and ready for use. The first aid and breakdown assistance equip- ment is located: in the front door stowage compartments in the seat base of the left front seat in the rear stowage compartment on the right-hand side of the vehicle (...
Page 130 Driving Starting the engine Stow luggage items securely. Secure the load as per the loading guidelines Turn the key to position 3 in the ignition page 242). lock ( page 127) and release it as soon as Make sure that the floormats and carpets the engine is running.
Page 131 Driving The vehicle locks centrally once you have Backing up warning device pulled away. The locking knobs in the doors drop down. You can open the doors from WARNING the inside at any time. Other road users may ignore or fail to hear You can also deactivate the automatic lock- the warning tone of the reverse warning fea- ing feature (...
Page 132: Automatic Transmission
Automatic transmission Problems with the engine Problem Possible causes/consequences and M Solutions The engine does not There is a malfunction in the fuel supply. start. Turn the key back to position g in the ignition lock before The starter motor can attempting to start the engine again.
Page 133 Automatic transmission cluster shows the current transmission posi- WARNING tion j, k, i or h ( page 132). The automatic transmission switches to neu- tral position N when you switch off the Selecting transmission positions engine. The vehicle may roll away. There is a If the engine speed is too high or the vehi- risk of an accident.
Page 134 Automatic transmission Transmission positions Transmission position and drive pro- gram display Park position This prevents the vehicle from roll- ing away when stopped. Only shift the transmission to j when the vehicle is stationary. The automatic transmission shifts to j automatically in the following situations: Drive program if you pull out the key.
Page 135 Automatic transmission To shift up and extend the shift range: Shift ranges briefly pull right steering wheel paddle shifter ;. The automatic transmission shifts to the next gear up, depending on the gear cur- rently engaged. This derestricts the shift range at the same time.
Page 136 Automatic transmission Program selector button Drive program C Drive program Comfort has the following characteristics: The vehicle delivers comfortable, economi- cal handling characteristics. Optimal fuel consumption resulting from the automatic transmission shifting up sooner. Increased sensitivity. This improves driving stability on slippery road surfaces, for exam- ple.
Page 137 Automatic transmission Kickdown Shifting gears Use kickdown for maximum acceleration: Depress the accelerator pedal beyond the pressure point. The automatic transmission shifts to the next gear down, depending on the engine speed. Ease off on the accelerator pedal once the desired speed is reached.
Page 138: Refueling
Refueling Gearshift recommendation The gearshift recommendations assist you in adopting an economical driving style. When the display shows the gearshift rec- ommendation, shift to recommended gear ;. Gearshift direction Recommended gear Problems with the transmission Problem Possible causes/consequences and M Solutions The transmission is The vehicle electronics are malfunctioning.
Page 139 Refueling system could otherwise be blocked by parti- If you or others come into contact with fuel, cles from the fuel can. observe the following points: You will find further information about fuel and Immediately rinse the fuel off your skin fuel grades under "Service products and with soap and water.
Page 140: Parking
Parking Problems with the fuel and fuel tank quate replacement for the parking brake. There is a risk of accident and injury. If your vehicle is losing fuel, the fuel lines or Secure the vehicle against rolling away as the fuel tank are defective. described below.
Page 141 Parking Switching off the engine is an increased danger of skidding and acci- dents. Important safety notes Only use the parking brake to brake the vehicle when the service brake is faulty. Do WARNING not apply the parking brake too firmly. If the The automatic transmission switches to neu- wheels lock, release the parking brake until tral position N when you switch off the...
Page 142: Driving Tips
Driving tips Observe the legal requirements of the country Parking the vehicle for a long period in which you are driving. Some jurisdictions If you leave the vehicle parked for longer than prohibit the driver from using a mobile phone four weeks, the battery may be damaged by while driving a vehicle.
Page 143 The relevant workshop directories The engine settings must not be changed are available from any Mercedes-Benz Com- under any circumstances. In addition, all spe- mercial Van Center. cific maintenance work must be carried out at...
Page 144 You can obtain information on this from any If the brakes have been subjected to a heavy Mercedes-Benz Commercial Van Center. load, do not stop the vehicle immediately. Drive on for a short while. The brakes are cooled down more quickly in the airflow.
Page 145 There is a Mercedes-Benz risk of an accident. brake pads/linings that have been approved by Mercedes-Benz or are of an equivalent For this reason, avoid tire ruts and brake standard of quality carefully.
Page 146 Driving tips Driving on flooded roads Have your vehicle winterized at a qualified spe- cialist workshop at the onset of winter. Do not drive through flooded areas. Check Drive particularly carefully on slippery roads. the depth of any water before driving Avoid sudden acceleration, steering and brak- through it.
Page 147 Driving tips wear. The braking characteristics will vary WARNING depending on the material that has got into When driving off-road, your body is subject the system. Clean the brakes after driving off- to forces from all directions, due to the road.
Page 148: Driving Systems
Driving systems Drive with extreme care over unknown ter- age to fuel lines, brake hoses and the rubber rain where you can only see for a short dis- bellows of axle joints and drive shafts. tance. As a precaution, get out of the vehi- Clean the brake disks, brake pads and axle cle to take a look at the route to be taken in joints, particularly after operation in sand,...
Page 149 Driving systems Use cruise control if road and traffic condi- If there is a change of drivers, make sure that tions make it appropriate to maintain a steady you inform the new driver about the set cruise speed for a prolonged period. You can set any speed.
Page 150 Driving systems Storing and maintaining the current Setting the speed speed It may be a moment before the vehicle starts to accelerate or brake to the set speed. Take Accelerate the vehicle to the desired speed this delay into account when setting the above 20 mph (30 km/h).
Page 151 Driving systems Distance warning function you shift to neutral i while the vehicle is in motion Important safety notes ® ® intervenes or you deactivate ESP ® there is a malfunction in the ESP or ABS WARNING system The distance warning function does not If cruise control automatically deactivates, a react: Cruise Con‐...
Page 152 Driving systems may also cause the system to display a warn- intervention, the distance warning function ing. cannot prevent a collision. If you fail to adapt your driving style, the dis- The distance warning function issues a warn- tance warning function can neither reduce the ing at speeds: risk of an accident nor override the laws of from about 4 mph (7 km/h) if you approach...
Page 153 Driving systems out recoding the control units in the vehicle, Always pay careful attention to the traffic the functioning of Adaptive Brake Assist may situation and be ready to brake. be impaired. COLLISION PREVENTION ASSIST may then detect a malfunction and switch WARNING itself off.
Page 154 Driving systems Important safety notes Monitoring range of the sensors WARNING Blind Spot Assist does not react to: vehicles overtaken too closely on the side, placing them in the blind spot area vehicles which approach with a large speed differential and overtake your vehi- As a result, Blind Spot Assist may not give warnings in such situations.
Page 155 Driving systems Warning display Status indicators in the status overview submenu If Blind Spot Assist is activated, the display Status Overview shows symbol : in the submenu of the on-board computer page 189). If you are driving faster than 20 mph (30 km/h), the symbol also shows Blind Spot Assist is not active at speeds below radar waves ;...
Page 156 Driving systems means of intermittent vibration through the the lane markings are worn away, dark or steering wheel for up to 1.5 seconds. covered up, e.g. by dirt or snow the distance to the vehicle in front is too short and thus the lane markings cannot be Important safety notes detected WARNING...
Page 157 Driving systems Assist is ready for use, the lane markings in of fatigue or increasing lapses in concentration the symbol are shown as solid lines ;. on the part of the driver, it suggests taking a break. Setting the sensitivity of Lane Keeping Important safety notes Assist ATTENTION ASSIST is only an aid.
Page 158 Driving systems For vehicles with steering wheel buttons you engine. The system sensitivity then corre- can have the current ATTENTION ASSIST sponds to the last selection activated – stand- (Attention Level) assessment displayed. ard or sensitive. If you switch off ATTENTION ASSIST in a vehi- Status Overview Assist.
Page 159 Driving systems PARKTRONIC is deactivated at speeds above 11 mph (18 km/h). PARKTRONIC is reactiva- ted at speeds below 10 mph (16 km/h). Important safety notes PARKTRONIC is only an aid. It cannot replace your own awareness of the immediate sur- roundings.
Page 160 Driving systems tance from an obstacle may no longer be The warning display is divided into five yellow shown. and two red segments for each side of the vehicle. PARKTRONIC is operational if opera- tional readiness indicator = lights up. Warning displays There is a malfunction if only the red segments of the warning display light up (...
Page 161 Driving systems Towing a trailer between your vehicle and a trailer. If you use an adapter for the socket, remove it from the PARKTRONIC detects a coupled trailer if your socket after detaching the trailer. Otherwise, vehicle is equipped with the corresponding PARKTRONIC remains deactivated for the rear electrical installations for trailer towing.
Page 162 Driving systems When you deactivate PARKTRONIC, Active always ensure that the tire pressure is cor- Parking Assist will also be deactivated. rect This has a direct influence on the park- ing characteristics of the vehicle. For vehicles with a trailer coupling installed, the minimum length for parking spaces will be if you mount wheels with a different wheel slightly increased.
Page 163 Driving systems Active Parking Assist does not assist you park- Note that Active Parking Assist cannot ing in spaces at right angles to the direction of measure the length of a parking space if it is travel if: at right angles to the direction of travel. You will need to judge whether your vehicle will two parking spaces are located directly next fit in the parking space.
Page 164 Driving systems Bring the vehicle safely to a stop when the the brake pedal. The braking effect is canceled parking symbol shows the desired parking when you depress the accelerator pedal. space in the instrument cluster. Active Parking Assist no longer supports you Shift the transmission to position k.
Page 165 Driving systems Start the engine. You can take over the steering before the vehi- cle has exited the parking space completely. Switch on the turn signal in the direction in This is useful, for example when you recognize which you are pulling away. that it is already possible to pull out of the Shift the transmission to position h or k.
Page 166 Driving systems The rear view camera is a visual parking aid. It if the camera lens fogs up, e.g. when driving shows you the area behind the vehicle in the into a heated garage in winter, causing a audio display. rapid change in temperature.
Page 167 Driving systems Switching the rear view camera on or In vehicles with Active Parking Assist, the rear view camera remains switched on after the ini- tial shift to reverse gear for the whole duration of active parking assistance. You can find information on active parking assistance under "Active Parking Assist“...
Page 168 Driving systems The guide lines are shown when the transmis- Yellow guide line at a distance of approx- sion is in position k. imately 3 ft (1.0 m) from the rear of the vehicle The distance specifications only apply to objects that are at ground level.
Page 169 Driving systems vehicle is almost parallel in the parking space. "Coupling up a trailer" function Yellow guide line for the vehicle width including the exterior mirrors, at the cur- rent steering angle (dynamic) Stop the vehicle when it is almost exactly in front of the parking space.
Page 170: Towing A Trailer
Towing a trailer Information on the audio system control Only install the ball coupling delivered with knob can be found in the separate operating the vehicle or a ball coupling that is instructions. designed to meet your trailer towing require- Symbol = is highlighted.
Page 171 Install only an approved trailer coupling on your vehicle. Only use a ball coupling for the permissible noseweight your Metris trailer tow hitch if it has been the permissible trailer load approved for your vehicle. More information the permissible rear axle load of the towing...
Page 172 Further information is available at your authorized Remove the objects that are preventing the Mercedes-Benz Van Dealer. trailer from rolling, e.g. wheel chocks. Release the trailer parking brake. Maintain a greater distance than you would when driving without towing a trailer.
Page 173 Towing a trailer Observe the following when towing a trailer: When driving on a downhill gradient, shift to a low gear and take advantage of the Practice driving around bends, stopping and engine's braking effect. backing up at a place where there is no traf- Avoid continuous brake application as this fic.
Page 174 Towing a trailer Weight Rating is vehicle-specific and depends Permissible trailer loads and trailer on the equipment level. drawbar noseweights When driving with a trailer, you should not exceed the permitted Gross Combination Weight information Weight Rating (GCWR). For vehicles with a permissible gross vehi- The permissible values, which must not be cle weight of 6614 lbs (3000 kg), the per- exceeded, can be found in your vehicle docu-...
Page 175 Towing a trailer and the noseweight of the trailer drawbar (TWR). Trailer power supply Incorrect wiring of the connector plug could, under certain circumstances, cause malfunctions in the vehicle's other elec- tronic systems. We therefore recommend having the connector plug wired at a quali- fied specialist workshop.
Page 176: On-Board Computer And Displays
Display and operation Useful information The operating safety of your vehicle may be impaired. There is a risk of an accident. This Operator's Manual describes all models Drive on carefully. Have the vehicle checked as well as standard and optional equipment of at a qualified specialist workshop immedi- your vehicle that were available at the time of ately.
Page 177 Display and operation In daylight, the displays in the instrument clus- The red band in the tachometer indicates the ter are illuminated. A dimming function is not engine's overrevving range. possible in daylight. To protect the engine, the fuel supply is inter- On vehicles with steering wheel buttons, the rupted when the red band is reached.
Page 178: On-Board Computer (Vehicles Without Steering Wheel Buttons)
On-board computer (vehicles without steering wheel buttons) On-board computer (vehicles with- È Press briefly: out steering wheel buttons) Selects the menu or display in menu Settings, leaves the Operating the on-board computer submenu without adopting the Overview last setting and returns to the main menu È...
Page 179 On-board computer (vehicles without steering wheel buttons) systems as well as display options 120 km/h! (only for certain countries) page 179) maximum permissible speed exceeded Display panel for display messages, menus and menu bar Distance menu Transmission position ( page 132) Fuel level Fuel filler flap location indicator t: the fuel filler cap is on the left-hand side...
Page 180 On-board computer (vehicles without steering wheel buttons) Use the buttons in the instrument cluster. Use the buttons in the instrument cluster. To display: press È to select the trip com- Press È to select the fuel consumption bar puter display. display.
Page 181 On-board computer (vehicles without steering wheel buttons) Setting the sensitivity of the rain sensor page 180) Activating and deactivating ATTENTION ASSIST ( page 180) Selecting the permanent display in the header of the display ( page 180) Setting the unit for distance, consumption and speed displays ( page 180) Use the buttons in the instrument cluster.
Page 182 On-board computer (vehicles without steering wheel buttons) Activating/deactivating ATTENTION ® Further information can be found under "ESP (Electronic Stability Program)" ( page 69). ASSIST The vehicle must be stationary and the engine The vehicle must be stationary. Use the but- must be running.
Page 183: On-Board Computer (Vehicles With Steering Wheel Buttons)
On-board computer (vehicles with steering wheel buttons) The vehicle must be stationary. Use the but- On-board computer (vehicles with tons in the instrument cluster. steering wheel buttons) Settings Press È to select the menu. Operating the on-board computer Distance Unit: Press 3 to select the submenu.
Page 184 The audio devices, telephone and voice- operated control using the steering wheel buttons in the right control panel only func- tion with a Mercedes-Benz audio or naviga- tion system. If you are using an audio or navigation system from another manufac- turer, the described functions may be restricted or not available at all.
Page 185 On-board computer (vehicles with steering wheel buttons) Display In status area D, the display can show the status of the following driving systems: À ATTENTION ASSIST ( page 155) Ã Lane Keeping Assist ( page 153) V Cruise control ( page 146) è...
Page 186 On-board computer (vehicles with steering wheel buttons) Trip computer "From Start" or "From If the display shows the speed in the header, the outside temperature is additionally dis- Reset" played on the lower edge of display panel =. You can switch the permanent display in the header ( page 192).
Page 187 On-board computer (vehicles with steering wheel buttons) Digital speedometer You can reset the values of the following func- tions: Trip odometer "From start" trip computer "From reset" trip computer Navigation menu Displaying navigation instructions Navi In the menu, the display shows the navi- gation instructions from the audio system and or the navigation system.
Page 188 On-board computer (vehicles with steering wheel buttons) Route guidance active Possible lane ?: you will be able to complete the next change of direction in this lane only. No change of direction announced Recommended lane =: in this lane you will be able to complete the next change of direction and the one after that.
Page 189 On-board computer (vehicles with steering wheel buttons) Operating the audio medium Audio menu Selecting a radio station Track information (example: SD card) Audio source Waveband with station preset Current track Station Depending on the multimedia system, you can Station ; is displayed with the station fre- play audio files from different audio sources, quency or station name.
Page 190 Bluetooth If there is more than one number for a particular name: press the 6 or a at a Mercedes-Benz Commercial Van Center button to display the numbers. on the Internet at http://www.mercedes- Press : or 9 to select a telephone benz.com/connect...
Page 191 On-board computer (vehicles with steering wheel buttons) Press 6 or a to start dialing. Activating or deactivating Blind Spot Assist page 191) Setting the sensitivity of Lane Keeping To exit the phone book: press ~ or Assist ( page 191) Status overview Redialing The on-board computer saves the last names...
Page 192 On-board computer (vehicles with steering wheel buttons) You can also have the ATTENTION ASSIST Using the steering wheel buttons assessment or the attention level displayed Assist. Press = or ; to select the in the Status Overview. menu. Press : or 9 to select ESP. Press a to confirm.
Page 193 On-board computer (vehicles with steering wheel buttons) Press a to confirm. Service menu The current setting is displayed. To change the setting: press a again. Press : or 9 to set Deactivated, Standard or Sensitive. Press a to confirm the choice. If ATTENTION ASSIST is activated, the À...
Page 194 On-board computer (vehicles with steering wheel buttons) Selecting the permanent display func- activating/deactivating or adjusting vehicle Vehicle functions in the submenu tion page 193) Permanent Display: Using the function, you Factory Setting resetting the settings to can switch the display in the header between page 194) outside temperature and speed.
Page 195 On-board computer (vehicles with steering wheel buttons) Date: Press : or 9 to select the Deactivating exterior lighting delayed switch- function. off temporarily: The display shows the current date. Before leaving the vehicle, turn the key to To set the date: press a again. position g in the ignition lock.
Page 196: Display Messages (Vehicles Without Steering Wheel Buttons)
Display messages (vehicles without steering wheel buttons) more or less frequently at the same precipi- be ensured by the driver of the vehicle. In tation intensity. countries where the use of this function is not permitted, this function is not and must Press the a button to store the entry.
Page 197 Display messages (vehicles without steering wheel buttons) Display messages with graphic symbols are simplified in the Operator's Manual and may differ from the symbols in the display. A warning tone sounds with certain display messages. Please respond in accordance with the display messages and follow the additional notes in this Operator's Manual.
Page 198 Display messages (vehicles without steering wheel buttons) Safety systems Display messages Possible causes/consequences and M Solutions ABS, ESP Inopera‐ ® ABS, BAS, hill start assist, and ESP as well as its driving safety sys- tive tems are unavailable due to a malfunction. ATTENTION ASSIST is deactivated and other driving systems could be automatically deactivated.
Page 199 Display messages (vehicles without steering wheel buttons) Display messages Possible causes/consequences and M Solutions Front Passenger The co-driver's air bag is deactivated during the journey even Airbag Disabled though the co-driver's seat is occupied by an adult or a person with a stature corresponding to that of an adult.
Page 200 Display messages (vehicles without steering wheel buttons) Display messages Possible causes/consequences and M Solutions Front Passenger The co-driver's front air bag is enabled during the journey even Airbag Enabled though the co-driver's seat: is occupied by a child in a child restraint system, or a person of small stature is not occupied.
Page 201 Display messages (vehicles without steering wheel buttons) Display messages Possible causes/consequences and M Solutions Visit a qualified specialist workshop immediately. Further information on the Occupant Classification System (OCS) can be found under "Occupant Classification System (OCS)" page 54). The brake pads/linings have reached their wear limit. Visit a qualified specialist workshop.
Page 202 Display messages (vehicles without steering wheel buttons) Display messages Possible causes/consequences and M Solutions ® ÷ , BAS and hill start assist are unavailable due to a malfunction. ATTENTION ASSIST is deactivated and other driving systems could be automatically deactivated. Inoperative WARNING The brake system continues to function normally, but without the...
Page 203 Display messages (vehicles without steering wheel buttons) Display messages Possible causes/consequences and M Solutions The red F (USA only)/! (Canada only) indicator lamp in the (USA instrument cluster lights up and a warning tone also sounds. You are driving with the parking brake applied or are making an only) (Canada emergency stop using the parking brake.
Page 204 Display messages (vehicles without steering wheel buttons) Lights Display messages Possible causes/consequences and M Solutions The left or right-hand low-beam headlamp is faulty. Change the bulb ( page 105). Check Left Low Beam Check Right Low Beam The left or right-hand trailer turn signal lamp is faulty. Change the bulb (see the trailer manufacturer's operating instruc- Chk.
Page 205 Display messages (vehicles without steering wheel buttons) Display messages Possible causes/consequences and M Solutions The left or right-hand high-beam headlamp is faulty. Change the bulb ( page 105). Check Left High Beam Check Right High Beam The left or right-hand license plate lamp is faulty. Visit a qualified specialist workshop.
Page 206 Display messages (vehicles without steering wheel buttons) Engine Display messages Possible causes/consequences and M Solutions An additional warning tone sounds. The battery is not being charged. Possible causes: faulty alternator torn poly-V-belt a malfunction in the electronics Stop the vehicle immediately, paying attention to road and traffic conditions, and switch off the engine.
Page 207 Display messages (vehicles without steering wheel buttons) Display messages Possible causes/consequences and M Solutions The fan motor is faulty. Check the coolant temperature ( page 178). If the coolant temperature is below the maximum value specified below, you can continue driving to the nearest qualified specialist workshop.
Page 208 Display messages (vehicles without steering wheel buttons) Display messages Possible causes/consequences and M Solutions The fuel level has dropped to the reserve range. æ Refuel at the nearest gas station. Reserve Fuel Ï There is very little fuel in the fuel tank. Refuel at the nearest gas station without fail.
Page 209 Display messages (vehicles without steering wheel buttons) Tires Display messages Possible causes/consequences and M Solutions Correct Tire Pres‐ The tire pressure is too low in at least one of the tires, or the tire sure pressure difference between the wheels is too great. Check the tire pressure at the next opportunity ( page 285).
Page 210 Display messages (vehicles without steering wheel buttons) Display messages Possible causes/consequences and M Solutions Tire Press. Moni‐ Due to a source of radio interference, no signals can be received tor Currently from the wheel sensors. The tire pressure monitor is temporarily Unavail.
Page 211: Display Messages (Vehicles With Steering Wheel Buttons)
Display messages (vehicles with steering wheel buttons) Display messages Possible causes/consequences and M Solutions The SmartKey needs to be replaced. Â Visit a qualified specialist workshop. Obtain a New Key The washer fluid level in the washer fluid reservoir has dropped ¥...
Page 212 Display messages (vehicles with steering wheel buttons) Press : or 9 to scroll through the display messages. All of the stored display messages are numbered in the message memory. The current mes- sage number is displayed as a guide together with the number of stored display messages in the bottom line of the display.
Page 213 Display messages (vehicles with steering wheel buttons) Display messages Possible causes/consequences and M Solutions Front Passenger The co-driver's air bag is deactivated during the journey even Airbag Disabled though the co-driver's seat is occupied by an adult or a person with See Operator's Man‐...
Page 214 Display messages (vehicles with steering wheel buttons) Display messages Possible causes/consequences and M Solutions Front Passenger The co-driver's front air bag is enabled during the journey even Airbag Enabled See though the co-driver's seat: Operator's Manual is occupied by a child in a child restraint system, or a person of small stature is not occupied.
Page 215 Display messages (vehicles with steering wheel buttons) Display messages Possible causes/consequences and M Solutions If these conditions are not met, the Occupant Classification System (OCS) is malfunctioning. Install the child restraint system on a suitable rear seat. Seat a person of smaller stature on a suitable rear seat. Visit a qualified specialist workshop immediately.
Page 216 Display messages (vehicles with steering wheel buttons) Display messages Possible causes/consequences and M Solutions ® ÷ , BAS and hill start assist are unavailable due to a malfunction. ATTENTION ASSIST is deactivated and other driving systems could Inoperative See be automatically deactivated. Operator's Manual WARNING The brake system continues to function normally, but without the...
Page 217 Display messages (vehicles with steering wheel buttons) Display messages Possible causes/consequences and M Solutions The restraint system is faulty. In addition, the 6 warning lamp lights up in the instrument cluster. SRS Malfunction: WARNING Service Required The air bags or Emergency Tensioning Devices may either be trig- gered unintentionally or, in the event of an accident, may not be triggered.
Page 218 Display messages (vehicles with steering wheel buttons) Lights Display messages Possible causes/consequences and M Solutions The left or right-hand low-beam headlamp is faulty. Change the bulb ( page 105). Check Left Low Beam Check Right Low Beam The left or right-hand trailer turn signal lamp is faulty. Change the bulb (see the trailer manufacturer's operating instruc- Check Trailer Left tions).
Page 219 Display messages (vehicles with steering wheel buttons) Display messages Possible causes/consequences and M Solutions The left or right-hand tail lamp/brake lamp is faulty. Change the bulb ( page 105). Check Left Tail and Brake Lamps Check Right Tail and Brake Lamps The left or right-hand high-beam headlamp is faulty.
Page 220 Display messages (vehicles with steering wheel buttons) Display messages Possible causes/consequences and M Solutions Vehicles with trailer tow hitch: a fuse may be defective. Check the fuses and if necessary replace any blown fuses (see the "Fuse allocation" supplement). If the display message does not disappear, consult a qualified specialist workshop.
Page 221 Display messages (vehicles with steering wheel buttons) Engine Display messages Possible causes/consequences and M Solutions An additional warning tone sounds. The battery is not being charged. Possible causes: faulty alternator torn poly-V-belt a malfunction in the electronics Stop the vehicle immediately, paying attention to road and traffic conditions, and switch off the engine.
Page 222 Display messages (vehicles with steering wheel buttons) Display messages Possible causes/consequences and M Solutions The fan motor is faulty. Check the ? coolant temperature gauge in the instrument cluster. If the coolant temperature is below the maximum value specified below, you can continue driving to the nearest qualified specialist workshop.
Page 223 Display messages (vehicles with steering wheel buttons) Display messages Possible causes/consequences and M Solutions The fuel level has dropped to the reserve range. æ Refuel at the nearest gas station. Fuel Level Low Ï There is very little fuel in the fuel tank. Refuel at the nearest gas station without fail.
Page 224 Display messages (vehicles with steering wheel buttons) Display messages Possible causes/consequences and M Solutions Collision Preven‐ COLLISION PREVENTION ASSIST PLUS is not available due to a mal- tion Assist Inoper‐ function. ative Visit a qualified specialist workshop. Collision Preven‐ COLLISION PREVENTION ASSIST PLUS is temporarily inoperative. tion Assist Cur‐...
Page 225 Display messages (vehicles with steering wheel buttons) Display messages Possible causes/consequences and M Solutions Cruise Control A condition for activating cruise control has not been met. - - - mph You have tried to store a speed below 20 mph (30 km/h) for exam- ple.
Page 226 Display messages (vehicles with steering wheel buttons) Tires Display messages Possible causes/consequences and M Solutions Adjust Tire Pres‐ The tire pressure is too low in at least one of the tires, or the tire sure pressure difference between the wheels is too great. Check the tire pressure at the next opportunity ( page 285).
Page 227 Display messages (vehicles with steering wheel buttons) Display messages Possible causes/consequences and M Solutions Tire Pressure Moni‐ Due to a source of radio interference, no signals can be received tor Currently from the wheel sensors. The tire pressure monitor is temporarily Unavailable malfunctioning.
Page 228 Display messages (vehicles with steering wheel buttons) Display messages Possible causes/consequences and M Solutions Service Required An additional warning tone sounds. You cannot change the trans- Do Not Shift Gears mission position due to a malfunction. Visit Dealer If transmission position h is selected: Consult a qualified specialist workshop without shifting transmis- sion position h.
Page 229: Indicator And Warning Lamps In The Instrument Cluster
Indicator and warning lamps in the instrument cluster Display messages Possible causes/consequences and M Solutions An additional warning tone sounds. The steering power assistance Ð could be malfunctioning. You may need to steer more forcefully. Power Steering Mal‐ Carefully continue to a qualified specialist workshop and have the function See Oper.
Page 230 Indicator and warning lamps in the instrument cluster Seat belts Warning/ N Signal type indicator Possible causes/consequences and M Solutions lamp N After starting the engine, the red seat belt warning lamp lights up or flashes. ü A warning tone may also sound. Only for certain countries: the red seat belt warning lamp lights up for a maxi- mum of 6 seconds after the ignition is switched on.
Page 231 Indicator and warning lamps in the instrument cluster Safety systems Warning/ N Signal type indicator Possible causes/consequences and M Solutions lamp N $ (USA only) or J (Canada only): the ABS and brake warning lamps are lit while the engine is running. ò...
Page 232 Indicator and warning lamps in the instrument cluster Warning/ N Signal type indicator Possible causes/consequences and M Solutions lamp N The yellow ABS warning lamp is lit while the engine is running. ò! ® ABS has been deactivated due to a malfunction. BAS, hill start assist and ESP as well as its driving safety systems, for example, are therefore also deactiva- ted.
Page 233 Indicator and warning lamps in the instrument cluster Warning/ N Signal type indicator Possible causes/consequences and M Solutions lamp ® ÷ N The yellow ESP warning lamp is lit while the engine is running. ® ® , BAS, hill start assist, ESP trailer stabilization and Crosswind Assist are unavailable due to a malfunction.
Page 234 Indicator and warning lamps in the instrument cluster Warning/ N Signal type indicator Possible causes/consequences and M Solutions lamp ® å N The yellow ESP OFF warning lamp is lit while the engine is running or the ECO start/stop function is activated. ®...
Page 235 Indicator and warning lamps in the instrument cluster Engine Warning/ N Signal type indicator Possible causes/consequences and M Solutions lamp N The yellow Check Engine warning lamp lights up while the engine is running. There may be a malfunction in the following vehicle systems: in the engine management in the transmission management in the fuel injection system...
Page 236 Indicator and warning lamps in the instrument cluster Warning/ N Signal type indicator Possible causes/consequences and M Solutions lamp N The red coolant warning lamp comes on while the engine is running. The coolant level is too low. If the coolant level is correct, the airflow to the engine radiator may be blocked or the electric engine radiator fan may be malfunctioning.
Page 237 Indicator and warning lamps in the instrument cluster Warning/ N Signal type indicator Possible causes/consequences and M Solutions lamp Secure the vehicle to prevent it from rolling away ( page 138). Exit the vehicle and keep a safe distance from the vehicle until the engine has cooled down.
Page 238 Indicator and warning lamps in the instrument cluster Tires Warning/ N Signal type indicator Possible causes/consequences and M Solutions lamp N The yellow tire pressure monitor warning lamp (pressure loss/malfunction) is lit. The tire pressure monitor has detected a loss of pressure in at least one of the tires.
Page 239 Indicator and warning lamps in the instrument cluster Vehicle Warning/ N Signal type indicator Possible causes/consequences and M Solutions lamp N The red power steering warning lamp is lit while the engine is running. An Ð additional warning tone sounds. The steering power assistance could be malfunctioning.
Page 240: Stowing And Features
Stowage spaces and stowage compartments Useful information Glove box This Operator's Manual describes all models as well as standard and optional equipment of your vehicle that were available at the time of going to print. Country-specific variations are possible. Note that your vehicle may not be equipped with all of the described functions.
Page 241: Sun Visors
Cup holder To open: briefly press cover of eyeglasses Vanity mirror in the sun visor compartment :. Fold up mirror cover A. The eyeglasses compartment opens down- wards. Turn the key to position 1 or 2 in the igni- tion lock. To close: press the cover of the eyeglasses Mirror lamp : lights up.
Page 242: Bottle Holder
Cigarette lighter Cup holders in the dashboard Ashtray Front ashtray Cup holder in the dashboard (example: left side of vehicle) Ashtray Ashtray with lid : can be inserted into a cup holder on the dashboard or into a cup holder in the rear compartment.
Page 243: 12 V Socket
Only have the exterior antenna instal- led by a qualified specialist workshop. Failure to observe the Mercedes-Benz installa- tion specifications can result in the invalida- tion of your vehicle's operating permit. You will find information on retrofitting electri- When the key is turned to position 1 in the cal or electronic equipment under “Vehicle...
Page 244: Transporting Loads
Loading guidelines Useful information Always make sure that the center of gravity of the load is: This Operator's Manual describes all models between the axles as well as standard and optional equipment of your vehicle that were available at the time of going to print.
Page 245: Load Distribution
Load distribution replaced. If you use load securing aids or tie optional equipment are installed. The maxi- downs which are worn out, the load may not mum payload is thus reduced. be sufficiently secured and could cause dam- Observe the notes on load distribution age to property.
Page 246: Securing Loads
Securing loads Always transport loads in the cargo com- This may cause the load to slip, tip over or partment and with the seat backrests folded be tossed about, striking vehicle occupants. up and properly locked in position. There is a risk of an accident and injury. Always place the load against the backrests Always tension the tie-downs in the proper of the front or rear seats.
Page 247 Securing loads locking). Use rigid load securing aids, such capacity of the cargo tie-down points under as wedges, wooden fixings or padding. "Cargo tie-down points and carrier systems" page 313). Attach secured and stabilized loads in all directions to the cargo tie-down rings and Do not attempt to modify or repair the cargo the guide rails in the rear compartment.
Page 248: Lashing Straps
Lashing straps Notes and information on: Lashing straps the operation of the cargo tie-down rings Important safety notes and cargo tie-down points can be found in the "Securing a load" section ( page 244) WARNING the maximum loading capacity of the cargo If you attach the tie-down incorrectly when tie-down points can be found in the "Techni- securing the load, the following may occur in...
Page 249 Lashing straps Tensioning strap Ratchet strap Tensioning lever fastened in detent position Observe the important safety notes page 246) and the tips in the "Securing a Always observe the operating instructions or load" sections ( page 244). the notes of the manufacturer for the opera- To tighten the tensioning strap: press tion of the ratchet strap.
Page 250: Securing Loads
Securing loads Guide ratchet strap ? through slotted shaft WARNING A from behind as illustrated and tighten it. If vehicle occupants are seated behind a Swing tensioning lever ; back and forth load protection net, they may be squeezed until the ratchet strap has wound around up against the load protection net.
Page 251: Carrier Systems
Only install roof carriers and rear racks that Retighten, if necessary. have been approved or recommended for Removing Mercedes-Benz vehicles. This will help avoid damage to the vehicle. Fold tensioning element ; up. Tensioning straps = are slack. You can install a roof carrier on the roof and,...
Page 252: Maintenance And Care
Engine compartment Useful information If you need to do any work inside the engine compartment: This Operator's Manual describes all models switch off the ignition as well as standard and optional equipment of never reach into the area where there is a your vehicle that were available at the time of going to print.
Page 253 Engine compartment Opening the hood WARNING Opening the hood when the engine is over- heated or when there is a fire in the engine compartment could expose you to hot gases or other service products. There is a risk of injury.
Page 254 Engine compartment Hold support strut ? and lift the hood You can check the oil level in the engine: slightly. with the oil dipstick Guide support strut ? towards retainer = and apply slight pressure to make it engage. Checking the oil level using the oil dip- Lower the hood and allow it to fall with stick momentum from a height of approximately...
Page 255 Engine compartment Open the hood ( page 251). Environmental note Pull out oil dipstick :. When adding oil, take care not to spill any. If Wipe oil dipstick : using a lint-free cloth. oil enters the soil or waterways, it is harmful Insert oil dipstick : back into the guide to the environment.
Page 256 Engine compartment reach the first line after the letter on the Comply with instructions on the use, storage scale and/or the bar display. and disposal of service products on the labels of the respective original containers. Check the engine cooling and heating sys- tem regularly for leaks.
Page 257 Where possible, let the engine cool down approved corrosion inhibitor/antifreeze that and touch only the components described in complies with the Mercedes-Benz Specifica- the following. tions for Service Products. Replace cap : and tighten in a clockwise Brake fluid is hazardous to health.
Page 258 Engine compartment Have the brake fluid renewed every two years of the exhaust system, can become very at a qualified specialist workshop. Observe the hot. Working in the engine compartment information regarding brake fluid in the "Ser- poses a risk of injury. vice products and capacities"...
Page 259: Maintenance
Maintenance vice products approved by Mercedes-Benz and Maintenance capacities under "Service products and capaci- ties" ( page 305) General notes Maintenance services must be carried out in Environmental note accordance with the provisions and recom- mendations in the Maintenance Booklet. Not...
Page 260: Battery
Further information The operating safety of your vehicle may be can be obtained at a qualified specialist work- restricted. shop, e.g. an authorized Mercedes-Benz Com- mercial Van Center. You could lose control of the vehicle, for example:...
Page 261 Wear acid-proof protective gloves. If skin or clothes are splashed with Consult an authorized Mercedes-Benz Com- acid, neutralize the splashes imme- mercial Van Center if you wish to leave your diately with soapy water or an acid vehicle parked for a long period of time.
Page 262 Battery instrument cluster. Electronic compo- Disconnecting and removing nents such as the alternator may other- wise be damaged. WARNING After the battery has been disconnected, During the charging process, a battery pro- the parking brake is automatically duces hydrogen gas. If a short circuit occurs engaged.
Page 263 Battery Press both latching springs : down and Remove positive clamp D in such a way remove cover ; upwards from the seat that the battery cable terminal no longer base. touches positive terminal C. Remove cover ; by pulling upwards at an Lift the battery from the door sill panel by angle from the seat base.
Page 264 Battery tery is located in the seat base of the left-hand Push vent hose A onto the battery connec- front seat. tion next to the negative pole ? at the top. Guide holder C over the lower side of the battery housing and the threads for screws Screw on holder C with screws B.
Page 265: Care
Only clean the battery casing with a com- Mercedes-Benz vehicles and tested and mercially available cleaning product. approved by Mercedes-Benz is available as an accessory. Only this device permits the charg- ing of the battery in its installed position. Con-...
Page 266 Use care products and cleaning agents recom- Washing by hand mended and approved by Mercedes-Benz. In some countries, washing by hand is only allowed at specially equipped washing bays. Washing the vehicle and cleaning Observe the legal requirements of the country you are currently in when washing by hand.
Page 267 Care Thoroughly hose down the vehicle with a seals gentle jet of water. drive train, especially not at the inter- Do not point the water jet directly towards mediate bearing of the propeller shaft the air inlet grilles. Use plenty of water and rinse out the Cleaning the engine sponge frequently.
Page 268 Mercedes-Benz. Turn the SmartKey to position 0 in the igni- tion lock or remove the SmartKey. Fold the windshield wiper arms away from Exterior the windshield until you feel them engage.
Page 269 Care agent, e.g. car shampoo, or with cleaning cloths. Cleaning the sensors Do not use dry, coarse or hard cloths and do not scrub. You will otherwise scratch or damage the sensors. If you clean the sensors with a power washer or steam cleaner, observe the infor- mation provided by the manufacturer regarding the distance to be maintained...
Page 270 Heavy soiling: use mild soapy water or care Make sure that no fluids enter or remain products and cleaning agents recommended in gaps and cavities. and approved by Mercedes-Benz. Ensure sufficient ventilation when clean- ing. Make sure that the vehicle interior is com-...
Page 271 Heavy soiling: use care products and Only use leather care agents that have been cleaning agents recommended and tested and approved by Mercedes-Benz. approved by Mercedes-Benz. Observe the manufacturer's instructions. Cleaning the seat covers Cleaning the seat belts Do not use microfiber cloths to clean gen- uine leather or artificial leather covers.
Page 272: Breakdown Assistance
Where will I find...? The jack is maintenance-free. In the event of Useful information a malfunction, please contact a qualified specialist workshop. This Operator's Manual describes all models as well as standard and optional equipment of Stowage compartment in the seat your vehicle that were available at the time of base going to print.
Page 273 Where will I find...? Stowage compartment in the rear To remove tools: open the stowage com- partment. compartment Open clamping strap = and remove Opening/closing the stowage compart- jack ? by pulling it upwards at an angle from the stowage tray compartment. ment Remove vehicle tool bag A upwards from the stowage tray compartment.
Page 274: Flat Tire
In your vehicle, you will find a sticker with the Replace tool holder cover :. Mercedes-Benz Service24h telephone number, Tighten clamping strap ;. e.g. on the B-pillar on the driver's side. For vehicles with a spare wheel, information...
Page 275 Jump-starting Jump-starting may only be performed from WARNING batteries with a nominal voltage of 12 V. Battery acid is caustic. There is a risk of Only use jumper cables that have a suffi- injury. cient cross-section and insulated terminal Avoid contact with skin, eyes or clothing. Do clamps.
Page 276: Tow-Starting And Towing Away
Tow-starting and towing away Push contact protection cover : of the Position the cover on positive terminal = of jump-starting connection point backwards the donor vehicle's battery. against the spring force as far as it will go. You can now switch on the lighting system. The jump-starting connection point is visi- Have the battery checked at a qualified spe- ble.
Page 277 Tow-starting and towing away Secure the tow rope or tow bar to the tow- Installing/removing the towing eye ing eye or trailer tow hitch only. Otherwise, the vehicle could become damaged. Do not use the towing eye for recovery, this could damage the vehicle. If in doubt, recover the vehicle with a crane.
Page 278 Tow-starting and towing away Unscrew the towing eye. Please observe the important safety notes before towing your vehicle ( page 274). Insert cover : with the lug at the top and press it in at the bottom until it engages. Towing vehicles with automatic trans- Stow the towing eye and the screwdriver mission...
Page 279: Electrical Fuses
Electrical fuses Turn the key to position 2 in the ignition lock. Shift the transmission to position i. Release the parking brake. If the vehicle is loaded: Shift the transmission to position j. Turn the key to position u in the ignition lock and remove it.
Page 280: Wheels And Tires
Accessories that are not approved for your When parking your vehicle, make sure that the vehicle by Mercedes-Benz or are not being tires do not get deformed by the curb or other used correctly can impair operating safety. obstacles. If it is necessary to drive over curbs, speed humps or similar elevations, try to do so slowly and not at a sharp angle.
Page 281 Tire tread type and make. Only use wheels with tire sizes approved by WARNING Mercedes-Benz. If there is insufficient tire tread, the tire trac- Only mount tires of the correct size onto the tion decreases. The tire tread is no longer wheels.
Page 282: Operation In Winter
For safe driving, use M+S tires of the same Mercedes-Benz cannot accept responsibility make and tread pattern on all wheels. for this type of damage. Always observe the maximum permissible speed specified for the M+S tires you have mounted.
Page 283 Snow chains increase traction on roads in win- try conditions. For safety reasons, Mercedes-Benz recom- mends that you only use snow chains or trac- tion aids which have been approved for Mercedes-Benz vehicles. The snow chains or...
Page 284: Tire Pressure
The Tire and Loading Information placard con- Only screw the standard valve cap or other tains recommended tire pressures : for cold valve caps approved by Mercedes-Benz for tires. Recommended tire pressures : are your vehicle onto the tire valve.
Page 285 Tire pressure to the maximum permissible speed of the vehi- cle. Tire pressure table Example: Cargo Van vehicle loads Tire pressure table inside the fuel filler flap (example: Passenger Van) Example: Passenger Van vehicle loads Partially laden vehicle Fully laden vehicle For the Passenger Van, the vehicle loads are defined in the table as different numbers of passengers and amounts of luggage.
Page 286 Tire pressure Driving with tire pressure that is too high or Important notes on tire pressure too low can: WARNING shorten the service life of the tires If the tire pressure drops repeatedly, the cause increased tire damage wheel, valve or tire may be damaged. Tire have a negative effect on handling charac- pressure that is too low may result in a tire teristics and thus the driving safety (e.g.
Page 287 Do not screw additional weights (check valves, etc.) onto the tire valves. The elec- tronic components could thus be damaged. For safety reasons, Mercedes-Benz recom- mends that you only use tire valves that Tire pressure display (only on vehicles with steer- have been tested for use on your vehicle.
Page 288 Tire pressure For further information on displaying the cur- sequence will continue upon subsequent rent tire pressures, refer to "Checking the tire vehicle start-ups as long as the malfunction pressure electronically" ( page 287). exists. When the malfunction indicator is illumina- Important safety notes ted, the system may not be able to detect or WARNING...
Page 289 Tire pressure nificantly too low. The tire pressure monitor If the vehicle has been parked for over Tire pressure will be is not malfunctioning. 20 minutes, the displayed after driving a few minutes USA only: if the h warning lamp flashes message appears.
Page 290 Tire pressure Always read and follow the instructions and pressures are within the specified range. safety notes related to the display messages, The new tire pressure levels are then accep- which can be found in the "Tires" section. ted as reference values and monitored. for vehicles without steering wheel buttons If you wish to cancel the restart: page 207)
Page 291: Loading The Vehicle
Loading the vehicle Tire pressure tables Vehicles with a gross vehicle weight of 6614 lbs (3.0 t) The pressure difference between tires on any one axle must be no greater than 10 kPa (0.1 bar/1.5 psi). The following tire pressure values apply to vehicles with: a permissible gross weight of 6614 lbs (3.0 t) a gross axle weight rating of 3307 lbs(1500 kg) on the rear axle and the tires referred to under "Wheel/tire combinations"...
Page 292 Loading the vehicle Number of seats fuel and the cargo. You can also find infor- mation about the maximum Gross Axle Weight Rating on the front and rear axle. The maximum Gross Axle Weight Rating is the maximum weight that can be carried by one axle (front or rear axle).
Page 293 Loading the vehicle 150 lb passengers in your vehicle, the vehicle. Consult this manual to determine amount of available cargo and luggage how this reduces the available cargo and load capacity is 650 lbs. (1400 Ò 750 (5 x luggage load capacity of your vehicle. 150) = 650 lbs.).
Page 294: What You Should Know About Wheels And Tires
What you should know about wheels and tires Example 1 Example 2 Example 3 Step 3 Permissible load and 1500 lbs 1500 lbs 1500 lbs trailer load/trailer (680 kg) Ò (680 kg) Ò (680 kg) Ò tongue load (maxi- 750 lbs (340 kg) 540 lbs (245 kg) 150 lbs (68 kg) mum permissible...
Page 295 What you should know about wheels and tires The markings described above are on the tire rim flange. The rim diameter is specified in in addition to the tire name (sales designation) inches (in). and the manufacturer's name. Load-bearing index: load-bearing index A is a numerical code that specifies the maximum Tire data is vehicle-specific and may devi- load-bearing capacity of a tire.
Page 296 What you should know about wheels and tires Maximum tire load ing the tire traction on snow. They have been especially developed for driving on snow. Further information on the reading of tire infor- mation can be obtained at any qualified spe- cialist workshop.
Page 297 What you should know about wheels and tires Definitions for tires and loading DOT (Department of Transportation): tire symbol : indicates that the tire complies with the requirements of the U.S. Department Tire structure and characteristics of Transportation. Describes the number of layers or the number Manufacturer identification code: manufac- of rubber-coated belts in the tire tread and the turer identification code ;...
Page 298 What you should know about wheels and tires Wheel rim Load index The part of the wheel on which the tire is In addition to the load bearing index, a load mounted. index can be stamped onto the sidewall of the tire.
Page 299: Changing Wheels
Changing wheels Tire tread Distribution of the vehicle occupants The part of the tire that comes into contact The distribution of vehicle occupants over des- with the road. ignated seat positions in a vehicle. Tire bead Maximum permissible payload weight The tire bead ensures that the tire sits Nominal load and goods/luggage load plus securely on the wheel.
Page 300 Changing wheels An arrow on the sidewall of the tire indicates On slight inclines: place chocks or other its correct direction of rotation. suitable objects under the wheels on the front and rear axles opposite the wheel to You may mount a spare wheel against the be changed.
Page 301 To raise the vehicle, only use the vehicle- specific jack that has been tested and approved by Mercedes-Benz. If the jack is Jacking points : (rubber stoppers) are loca- used incorrectly, it could tip over while the ted just behind the front wheel arches and just vehicle is raised.
Page 302 For safety rea- sons, Mercedes-Benz recommends that you only use wheel bolts which have been approved for Mercedes-Benz vehicles and the respective wheel. On vehicles equipped with a tire pressure monitor, electronic components are located in the wheel.
Page 303: Wheel And Tire Combinations
Check the tire pressure of the newly moun- Mercedes-Benz accepts no liability for dam- ted wheel and adjust it if necessary. age resulting from the use of tires, wheels Observe the recommended tire pressure or accessories other than those tested and page 282).
Page 304: Spare Wheel
Spare wheel Tires R 17 Tires Steel wheels 225/55 R17 RF (XL) 101V 6.5 J x 17 H2 ET 50 225/55 R17 RF (XL) 101H 6.5 J x 17 H2 ET 50 R 17 Tires Alloy wheels 225/55 R17 RF (XL) 101V 7 J x 17 H2 ET 51 225/55 R17 RF (XL) 101H 7 J x 17 H2 ET 51...
Page 305 Spare wheel Removing and installing the spare wheel Spare wheel under the rear of the vehi- Pull the spare wheel from under the vehicle. Press cable B down and place spring D at an angle against wheel gripper C. Wheel gripper C is released. Pull wheel gripper C out of the wheel brace.
Page 306: Technical Data
(VIN), charging brackets. the paint code and the permissible weight A telephone or two-way radio to be installed in data. the vehicle must be approved. You can obtain further information from any Mercedes-Benz Commercial Van Center.
Page 307: Service Products And Capacities
Mercedes-Benz Specifications for Operating Fluids. Only use operating fluids approved for the vehicle. This is an important condition for the Limited Warranty. You will recognize the operating fluids VIN in the engine compartment approved by Mercedes-Benz by the following...
Page 308 If you or others come into contact with fuel, line. Gasoline must only be mixed with observe the following points: cleaning additives recommended by Mercedes-Benz. Immediately rinse the fuel off your skin If the wrong fuel was accidentally used for with soap and water.
Page 309 Commercial Van Center, the fuel should be mixed with the cleaning additive recommen- the fuel type and fuel grade used ded by Mercedes-Benz. You must observe the The vehicle will use more fuel than usual in the notes and mixing ratios indicated on the con- following situations: tainer.
Page 310 (e.g. air-conditioning ing the designation, e.g. 229.5. system, auxiliary heating system) Mercedes-Benz approval is indicated on the oil For these reasons, the actual consumption fig- container by the inscription „MB-Freigabe“ or ures for your vehicle may deviate from the „MB Approval“...
Page 311 If the SAE class of the engine oil used does change as an event message in the display. not cover the outside temperature range in Mercedes-Benz recommends having the oil which your vehicle is traveling, you must changed at a qualified specialist workshop.
Page 312 Valvoline ATF Pro 236.15 Use only approved brake fluids that comply MB Sheet No. 236.15 with the Mercedes-Benz Specifications for Ser- vice Products. Always check for the identifica- More information can be obtained at any quali- tion DOT 4 plus.
Page 313 When the vehicle is first delivered, it is filled Only the refrigerant R‑134a and the PAG with a coolant mixture that ensures adequate oil approved by Mercedes-Benz may be antifreeze/corrosion protection. Coolant must used. The approved PAG oil may not be...
Page 314: Vehicle Data
Vehicle data Capacities At temperatures above freezing: Fill up the washer fluid reservoir with a mix- Front-compartment Capacity ture of water and windshield washer con- air-conditioning centrate, e.g. Summerwash to prevent system smearing. Refrigerant 21.2 oz At temperatures below freezing: (600 g) Fill up the washer fluid reservoir with a mix- ture of water and windshield washer con-...
Page 315 Vehicle data Dimensions Model Cargo Van Vehicle width Including exterior mir- 88.3 in (2244 mm) rors 75.9 in (1928 mm) Excluding exterior mir- rors Wheelbase 126.0 in (3200 mm) Model Passenger Vans Opening height of 84.6 in (2150 mm) Vehicle with tailgate the tailgate : Opening range of the 41.2 in (1047 mm)
Page 316 3 ft (1 m) Mercedes-Benz. This will help avoid damage. Maximum roof load 330 lbs (150 kg) with at least three pairs of support...
Page 317 Only use a ball coupling for your Metris trailer tow hitch if it has been approved for your vehicle. You can also find information on the permitted dimensions of the ball cou- pling on the identification plate of the trailer tow hitch.
Page 319 © Mercedes-Benz USA, LLC © Mercedes-Benz Canada, Inc. Mercedes-Benz USA, LLC and Mercedes-Benz Canada, Inc. are Daimler enterprises. Not to be reprinted, translated or otherwise reproduced, in whole or in part, without writ- ten permission.
Page 320 É4475844504lËÍ 4475844504 Order no. T447 0056 13 Part no. 447 584 45 04 Edition 07-19...

Mercedes-Benz Metris Operating Instructions Manual

Quick Links

Related Manuals for Mercedes-Benz Metris

Summary of Contents for Mercedes-Benz Metris

Table of Contents