Mercedes-Benz Metris 2021 Operating Instructions Manual
  1. Manuals
  2. Brands
  3. Mercedes-Benz Manuals
  4. Automobile
  5. Metris 2021
  6. Operating instructions manual

Mercedes-Benz Metris 2021 Operating Instructions Manual

Hide thumbs
Table of Contents

Advertisement

Quick Links

Download this manual
É4475842207dËÍ
4475842207
Order no. T447 0250 13 Part no. 447 584 22 07 Edition 2020-10
Metris
Operating Instructions
Mercedes-Benz

Advertisement

Table of Contents
loading

Related Manuals for Mercedes-Benz Metris 2021

Summary of Contents for Mercedes-Benz Metris 2021

  • Page 1 Metris Operating Instructions É4475842207dËÍ 4475842207 Order no. T447 0250 13 Part no. 447 584 22 07 Edition 2020-10 Mercedes-Benz...
  • Page 2 Mercedes-Benz Canada, Inc. Observe the chapter "Children in the vehicle". 98 Vanderhoof Avenue Toronto, ON M4G 4C9 https://www.mercedes-benz.ca (Canada only) Customer Relations Department: 1-800-387-0100 Daimler VANS USA, LLC and Mercedes-Benz Can‐ ada, Inc. are Daimler AG enterprises. As at 15.06.20...
  • Page 3 Vehicle damage caused by failure to observe the instructions is not covered by the Mercedes-Benz limited warranty. The standard equipment and product description of your vehicle may vary and depends on the fol‐...

  • Page 4: Table Of Contents

    Ashtray and cigarette lighter ...... 76 Sockets ............76 General notes .......... 13 Environmental protection ......13 Light and vision ........77 Mercedes-Benz GenuineParts ....13 Exterior lighting ......... 77 Notes about attachments, add-on Adjusting the interior lighting ....80 equipment, installations and conver‐...
  • Page 5 Service interval display ......175 Engine compartment ....... 176 Cleaning and care ........182 Breakdown assistance ......187 Emergency ..........187 Mercedes-Benz emergency call system ... 187 Flat tire ............ 189 Battery ............. 189 Towing or tow-starting ......197 Electrical fuses ........201...

  • Page 6: Symbols

    Symbols In these Operating Instructions, you will find the following symbols: & DANGER Danger due to not observing the warning notices Warning notices draw your attention to haz‐ ards that may endanger your health or life, or the health or life of others. Observe the warning notices.

  • Page 8: At A Glance

    At a glance – Cockpit → Cup holders Storage compartment → → Ashtray 12 V socket → → Combination switch Cigarette lighter → → PARKTRONIC warning displays Ignition lock → Adjusts the steering wheel Diagnostics connection → → Steering wheel gearshift pad‐ Opening the hood dles →...

  • Page 9: Indicator And Warning Lamps (Vehicles Without Steering Wheel Buttons)

    At a glance – Indicator and warning lamps (vehicles without steering wheel buttons) → → ü Seat belt ® å ESP → → ; Check Engine K High beam → → ? Coolant ® ÷ ESP → → R Rear fog light #! Turn signal lights →...

  • Page 10: Indicator And Warning Lamps (Vehicles With Steering Wheel Buttons)

    At a glance – Indicator and warning lamps (vehicles with steering wheel buttons) → → R Rear fog light ® å ESP → → N Fog lights K High beam → → h Tire pressure monitoring #! Turn signal lights system →...

  • Page 11: Steering Wheel With Buttons

    ó Vehicles with a naviga‐ the right control panel only tion system: switches on voice function with a Mercedes-Benz control of the navigation sys‐ audio or navigation system. If tem (see the manufacturer's you are using an audio or navi‐...

  • Page 12: Center Console

    At a glance – Center console Operating unit → → Multimedia system PASSENGER AIR BAG OFF indi‐ cator lamp → Æ Opens and closes the → electric sliding door on the Climate control system operat‐ right side of the vehicle ing unit →...

  • Page 13: Overhead Control Panel

    At a glance – Overhead control panel → → Ì Deactivates the interior p Switches the right-hand motion sensor reading lamp on/off → → Ë Deactivates the tow-away p Switches the left-hand reading lamp on/off alarm → → | Switches automatic inte‐ ï...

  • Page 14: Door Control Panel

    At a glance – Door control panel → d Vehicles with electrically % & Unlocks/locks the adjustable front seats vehicle → e Vehicles with manually adjusta‐ Adjusts the seat electrically ble front seats → Adjusts and folds the outside → Opens a door mirrors in/out electrically →...

  • Page 15: General Notes

    If you use parts, tires, wheels or safety-relevant traffic for a prolonged time. accessories which have not been approved by Mercedes-Benz, the operating safety of the vehi‐ Drive in a fuel-efficient manner. cle may be jeopardized. Safety-relevant systems, e.g. the brake system, may malfunction. Use only...

  • Page 16: Notes About Attachments, Add-On Equipment, Installations And Conver- Sions

    All manufacturers are responsible for the products that they have man‐ Mercedes-Benz is not responsible for the final ufactured. Manufacturers of attachments, add-on inspection, product liability or warranty claims equipment, installations and conversions must resulting from modification.

  • Page 17: Service And Vehicle Operation

    Europe through the European Delivery Program. Always observe the body manufacturer's Operat‐ For more information, please consult an author‐ ing Instructions. You could otherwise fail to rec‐ ized Mercedes-Benz Center, or write to one of the ognize dangers. following addresses: In the USA:...

  • Page 18: Operating Safety

    General notes Information on changing address or owner and/or the function of other networked com‐ ponent parts or safety-relevant systems. In the event of a change of address, please send us the "Notification of Address Change" in the This can endanger the operating safety of the Service and Warranty Information booklet or sim‐...

  • Page 19: Diagnostics Connection

    General notes twigs can collect between the underbody and Do not use loose floor mats and do not the underbody paneling. These materials may place floor mats on top of one another. ignite if they come into contact with hot parts of the exhaust system.

  • Page 20: Qualified Specialist Workshop

    These instructions must also be observed for Vehicle registration vehicles where the cargo compartment is not Mercedes-Benz may ask its service center to fully separated from the cab. carry out technical inspections on certain vehi‐ Partition with door/window: always keep the cles.

  • Page 21: Multi Purpose Vehicle

    National Highway Traffic Safety Administration device manufacturer and/or your doctor. If there (NHTSA) in addition to notifying Mercedes-Benz is continuing uncertainty concerning the possibil‐ USA, LLC. ity of medical aids malfunctioning, Mercedes-...

  • Page 22: Limited Warranty

    General notes cannot become involved in individual problems QR codes for rescue card between you, your dealer, or Mercedes-Benz The QR code stickers are affixed to the B-pillar on USA, LLC. the driver's and co-driver's side. In the event of...
  • Page 23 General notes Legal requirements regarding the disclosure well as the vehicle identification number can be read out and used. They can be read out by of data service network employees, such as workshops If legally required to do so, manufacturers are, in and manufacturers or third parties, such as individual cases, legally obliged to provide gov‐...
  • Page 24 General notes These data for convenience and infotainment Operating Instructions or on the manufacturer's functions may be saved locally in the vehicle or website, where the relevant data protection infor‐ they may be located on a device which you have mation is also given.

  • Page 25: Copyright

    SIRIUS is a registered trademark of Sirius any and all liability arising from the extraction of XM Radio Inc. this information by unauthorized Mercedes-Benz personnel. HD Radio™ is a registered trademark of iBiq‐ uity Digital Corporation. DVUSA will not share EDR data with others with‐...

  • Page 26: Occupant Safety

    If it is necessary to adjust the vehicle to accom‐ Airbags modate a person with disabilities, contact an Child restraint system authorized Mercedes-Benz Center for details. Child seat securing systems USA only: contact our Customer Assistance Cen‐ ter at 1‑877‑762‑8267.

  • Page 27: Seat Belts

    Always observe the instructions about the correct Have a deployed air bag replaced at a driver's seat position and adjusting the seat qualified specialist workshop as soon as page 62). possible. Mercedes-Benz recommends that you have the vehicle towed to a qualified specialist workshop...
  • Page 28 Occupant safety Limitations of the protection provided by the In order for the correctly worn seat belt to pro‐ seat belt vide the intended level of protection, each vehicle occupant must observe the following information: & WARNING Risk of injury or death due to The seat belt must not be twisted and must fit an incorrect seat position tightly and snugly across the body.
  • Page 29 Always have the seat belts checked immediately after an accident at a quali‐ fied specialist workshop. Mercedes-Benz recommends that you use seat belts which have been approved for your vehicle by Mercedes-Benz. & WARNING Risk of injury or death from deployed pyrotechnic Emergency Ten‐...

  • Page 30: Airbags

    Occupant safety Releasing the seat belt Press the release button in the seat belt buckle and guide the seat belt back with the seat belt tongue. Function of the seat belt warning system for driver and co-driver The ü seat belt warning lamp in the Instru‐ ment Display reminds you that all vehicle occu‐...
  • Page 31 Occupant safety When doing so, always observe the informa‐ * NOTE Important points to remember if tion on the correct driver's seat position the front passenger seat is unoccupied page 62). In an accident, the components of the Only hold the steering wheel by the steering restraint system may deploy unnecessarily on wheel rim.
  • Page 32 You should only use seat covers that have been approved for the correspond‐ Ensure that the child restraint system is posi‐ ing seats by Mercedes-Benz. tioned correctly ( page 33). Always comply with the child restraint system Vehicles with window curtain airbags in all manufacturer's installation instructions.
  • Page 33 Occupant safety If the co-driver seat is occupied, the classification The entire base of the child restraint of the person or child restraint system on the co- system must always rest on the sitting driver seat takes place after the co-driver airbag surface of the co-driver seat.
  • Page 34 Occupant safety After installing a rearward-facing child & WARNING Risk of injury or death due to restraint system on the co-driver seat: incorrect positioning of the forward- PASSENGER AIR BAG OFF must be lit continu‐ facing child restraint system ously. If you secure a child in a forward-facing child &...

  • Page 35: Automatic Measures After An Accident

    39). secured on the front seats. For this reason, Mercedes-Benz strongly advises that you install a child restraint system on a rear seat. Automatic measures after an accident The generic term child restraint system Depending on the type and severity of the acci‐...
  • Page 36 Always observe the child restraint system Mercedes-Benz recommends a child booster seat manufacturer's installation and operating with a backrest and seat belt guides. Advantage of a rearward-facing child restraint...
  • Page 37 Occupant safety instructions as well as the vehicle-specific Have the securing systems for the child information: restraint systems checked at a qualified Installing the LATCH-type (ISOFIX) child specialist workshop before installing a restraint system on the rear seat child restraint system again. page 37).
  • Page 38 Occupant safety Keep the vehicle SmartKey out of reach of children. Overview of suitable seats in the vehicle for installing a child restraint system Securing systems for child restraint systems Vehicle seat Left/right rear seat Preferred securing system: Alternative securing system: (second and third seat ®...
  • Page 39 Occupant safety Deactivating the special seat belt retractor ® When installing a LATCH-type (ISOFIX) child restraint system, also observe the following: Press the release button of the seat belt buckle. O When using a Group 0/0+ baby car seat and a Group I rearward-facing child Hold the seat belt tongue and guide back to restraint system on a rear seat: adjust the the seat belt outlet.
  • Page 40 Occupant safety Attach the LATCH-type (ISOFIX) child restraint Tension Top Tether belt 4. Comply with the system to both mounting brackets in the child restraint system manufacturer's installa‐ vehicle. tion instructions. Securing Top Tether Securing the child restraint system with the seat belt ¯...
  • Page 41 Occupant safety and rear seats do not slacken once the child Securing the child restraint system with the restraint system is secured ( page 36). seat belt on the co-driver seat Install the child restraint system. When installing a belt-secured child restraint sys‐ The entire base of the child restraint system tem on the co-driver seat, always observe the fol‐...
  • Page 42 Occupant safety Always make sure that the shoulder belt strap & WARNING Risk of accident and injury is correctly routed from the seat belt outlet of due to children left unattended in the the vehicle to the shoulder belt guide on the vehicle child restraint system.

  • Page 43: Notes On Pets In The Vehicle

    Occupant safety Make sure that the child safety locks are working properly. Activating or deactivating child safety locks for the pop-out windows To activate and deactivate: press button If the indicator lamp on button is lit, oper‐ ation of the electrical pop-out windows is dis‐ abled.

  • Page 44: Opening And Closing

    Opening and closing SmartKey Overview of key functions & WARNING Risk of accident and injury due to children left unattended in the vehicle If children are left unsupervised in the vehi‐ cle, they could, in particular: open doors, thereby endangering other Indicator lamp persons or road users.
  • Page 45 Requirements: You require a CR 2025 3 V cell battery Changing the battery Mercedes-Benz recommends that you have the battery changed at a qualified specialist work‐ shop. The anti-theft alarm system (ATA) is triggered Remove the emergency key ( page 43).
  • Page 46 Opening and closing Problems with the key Problem Possible causes/consequences and Solutions It is no longer possible to Possible causes: lock the vehicle using the The doors are not closed properly. key. Close the doors properly and lock the vehicle again. The turn signal lamps do Possible causes: not flash when the vehi‐...

  • Page 47: Doors

    Opening and closing Doors & WARNING Danger to life due to exposure to extreme heat or cold in the vehicle Unlocking and opening the door from inside If people, particularly children, are exposed to extreme temperatures over an extended period of time, there is a risk of serious injury or danger to life.
  • Page 48 Opening and closing Observe the following settings when locking and unlocking from inside: If the driver's or co-driver's door is open, the open door is not locked. All other doors and the tailgate/rear-end doors are locked. If a sliding door or the tailgate/rear-end doors are open, only the driver's and co-driv‐...

  • Page 49: Sliding Door

    Opening and closing Opening/closing the sliding door from inside Sliding door Opening/closing the sliding door from out‐ & WARNING Risk of becoming trapped due side to sliding door opening towards the rear When you open the sliding door, the sliding &...
  • Page 50 Opening and closing during the automatic closing process, the sliding If someone becomes trapped, take the follow‐ door opens again automatically. If the sliding ing actions: door is obstructed during the opening procedure, press the 5 button on the key or it moves back a few centimeters in the opposite direction and stops.
  • Page 51 Opening and closing Opening If you use sliding door button in the center console you will hear two warning sig‐ nals during the opening procedure. The indicator lamp in sliding door button in the center console flashes for the duration of automatic operation. The indicator lamp in sliding door button in the center console is lit whenever the appropriate sliding door is open.
  • Page 52 Opening and closing To close: press and hold the 5 button on the key for longer than 0.5 seconds. You will hear two acoustic signals and the sliding door will close automatically. To interrupt automatic operation: briefly press the 5 button on the key. The sliding door stops moving.

  • Page 53: Tailgate

    Opening and closing Problems with the electric sliding door Problem Possible causes/consequences and Solutions The electric sliding door Unfavorable operating conditions, e.g. frost, ice or heavy soiling, may is locked in place. obstruct the sliding door. Press and hold the sliding door button until the sliding door has opened or closed.
  • Page 54 Opening and closing Insert the screwdriver into the opening and Make sure that no body parts are in the move the release lever until the tailgate closing area. unlocks and opens. If someone is trapped: Lift the tailgate upwards. press the q button on the key or press the closing button on the tailgate or EASY-PACK tailgate pull the handle of the tailgate...
  • Page 55 Opening and closing Closing Resetting to the maximum opening angle Open the tailgate. Press and hold the q closing button on the tailgate until the confirmation tone sounds twice. The saved end position has been deleted and the tailgate opens again to the maximum extent.

  • Page 56: Rear-End Doors

    Opening and closing Opening Rear-end doors Opening and closing the rear-end doors from outside & DANGER Risk of poisoning from exhaust gases Combustion engines emit poisonous exhaust gases, such as carbon monoxide. Exhaust gases can enter the vehicle interior if the tail‐ gate or the rear-end door is open when the engine is running, especially if the vehicle is in motion.
  • Page 57 Opening and closing Closing the rear-end doors from outside * NOTE Damage to the rear-end doors due If necessary, pull the rear-end doors away to objects obstructing their range of from the magnetic door retainer movement page 56). When the rear-end doors are opened, any Close the left rear-end door firmly from out‐...

  • Page 58: Side Window

    Opening and closing Opening the rear-end doors 180° or 270° * NOTE Damage due to collision between the rear-end door and the sliding door or the pop-out window If the respective rear-end door is opened 270° while the sliding door is open, the doors will collide.
  • Page 59 Opening and closing To close completely: briefly pull button & WARNING Risk of becoming trapped beyond the point of resistance. when children operate the side windows Automatic operation will start. Children could become trapped if they oper‐ To interrupt automatic operation: briefly ate the side windows, particularly when unat‐...
  • Page 60 Opening and closing The "convenience opening" function can only be Opening and closing the sliding windows operated using the key. The key must be in close proximity to the driver's or co-driver door. Press and hold the % button on the key. The following functions are performed: The vehicle is unlocked The side windows are opened...

  • Page 61: Anti-Theft Prevention

    Opening and closing Problems with the side windows Problem Possible causes/consequences and Solutions You cannot open or close & WARNING Risk of becoming trapped or fatally injured if revers‐ a side window all the way. ing protection is not activated If you close a side window again immediately after it has been blocked, the side window will close with increased or maximum force.
  • Page 62 Opening and closing Arming/disarming ATA (Anti-theft Alarm sys‐ Insert the key into the ignition lock. The tow-away alarm is disarmed. tem) Deactivating Arming Close all the doors. Lock the vehicle with the key. Indicator lamp in the overhead control panel flashes. Disarming Remove the key from the ignition lock.
  • Page 63 Opening and closing Activating and deactivating the interior In the following situations, a false alarm can motion sensor occur: If there are people or animals remaining Requirements: inside The side windows are closed. When transporting the vehicle on a ferry or The doors are closed.

  • Page 64: Seats And Stowage

    Seats and stowage You have a good overview of the traffic condi‐ Correct driver's seat position tions. & WARNING Risk of accident due to Your seat belt sits snugly against your body and passes across the center of your shoul‐ adjusting the vehicle settings while the der and across your hips in the pelvic area.
  • Page 65 Seats and stowage This could cause you to lose control of the * NOTE Damage to the seats and the seat vehicle. heating from fluids, pointed objects or insulating materials Always make sure that the driver's seat is engaged before starting the vehicle. To prevent damage to the seats and the seat heating, observe the following notes: &...
  • Page 66 Seats and stowage Adjusting the seat height & WARNING Risk of injury or death due to Pull or push lever repeatedly until the the front seat being positioned too close desired seat height has been reached. to the cockpit The front airbags can also injure the occu‐ Adjusting the seat backrest pants in the front of the vehicle.
  • Page 67 Seats and stowage is over. Information about the system can be If the seat covers are damp or wet, do ® found under "PRE-SAFE " . not switch on the seat heating. Do not use the seat heating to dry the seats. You can save the settings for the seat with the memory function ( page 65).
  • Page 68 Seats and stowage Adjust the seat to the desired position. one has any body parts in the sweep of the seat. Briefly press memory button V and then press preset position button 4, T or If somebody becomes trapped, immedi‐ U within three seconds.
  • Page 69 The tool is availa‐ ble as a Mercedes-Benz accessory. EE Easy entry and exit feature – EASY-ENTRY If a rear bench seat is marked with EE in the illus‐...
  • Page 70 Seats and stowage Please observe the following conditions for safe Always fold back a rear bench seat that rear seating: has been folded forward before you start driving. Use only rear bench seats approved for the vehicle. Ensure that the rear bench seat is engaged.
  • Page 71 Seats and stowage Installing the EASY-ENTRY section The protective effect of the window airbag is gradually reduced and may in some positions Place and engage the front seat anchorage of no longer be provided at all. the EASY-ENTRY section on the seat ancho‐ rages.
  • Page 72 Seats and stowage denly or in the event of an accident, forexam‐ ple. People within the sweep of the rear bench seat may become trapped. Always fold back a rear bench seat that has been folded forward before you start driving. Ensure that the rear bench seat is engaged.
  • Page 73 Seats and stowage Only move the rear bench seat when the vehicle is stationary. Make sure that the rear bench seat is engaged after it is moved. & WARNING Risk of injury due to no pro‐ tective effect from the window airbag If you move the seat position outside the marked area, the window airbag can no lon‐...
  • Page 74 Seats and stowage Installing and removing the rear bench seat Pull the release handle for front seat legs & WARNING Risk of accident and injury as Grasp the rear bench seat by the lower edge a result of rear bench seat not being of the seat cushion.
  • Page 75 Seats and stowage required position and ensure that the head Before starting the engine: In particular, restraint is engaged in the desired position. adjust the driver's seat, head restraint, Use the head restraint only in the engaged steering wheel and mirror, and fasten state.
  • Page 76 Seats and stowage Requirements: Do not repeatedly switch on the seat The ignition is switched on or the door is heating. open. To protect against overheating, the seat heating may be temporarily deactivated after it is switched on repeatedly. * NOTE Damage to the seat heating due to overheating The seat heating may overheat if the seat is unoccupied when the seat heating is...

  • Page 77: Stowage Areas

    Seats and stowage To lock/unlock: turn the emergency key a Stowage areas quarter turn counter-clockwise 2 (to lock) or Storage spaces and storage compartments clockwise 1 (to unlock). Opening and closing the glove box To open: pull glove box handle in the direction of the arrow.

  • Page 78: Ashtray And Cigarette Lighter

    Seats and stowage Place only suitable containers in the cup Always make sure that the cigarette and bottle holders. lighter is out of reach of children. Close the containers, particularly if the Never leave children unattended in the liquid is hot. vehicle.

  • Page 79: Light And Vision

    Light and vision N Front fog lights Exterior lighting R Rear fog light Information about lighting systems and your responsibility If you hear a warning tone when exiting the vehi‐ cle, the lights may still be on. The vehicle's various lighting systems are only Turn the light switch to $ or Ã.
  • Page 80 Light and vision Adjusting headlamp range Use the combination switch to activate the desired function. Switching on high beam Switch on the low beam ( page 77). Push the combination switch forwards 1. The K indicator lamp on the instrument cluster will light up.
  • Page 81 Light and vision In these, or in similar situations, the auto‐ matic high beam will not be deactivated or will be activated despite the presence of other road users. Always observe the road and traffic con‐ ditions carefully and switch off the high beam in good time.

  • Page 82: Adjusting The Interior Lighting

    Light and vision Adaptive Highbeam Assist is only an aid. You are Operating unit in the grab handle responsible for ensuring correct vehicle lighting in accordance with the prevailing light, visibility and traffic conditions. The system's optical sensor is located behind the windshield near the overhead control panel.
  • Page 83 Light and vision Replacing front light bulbs (vehicles with hal‐ When replacing a bulb, you could burn your‐ ogen headlamps) self on these component parts. Allow the component parts to cool Overview of front light source types down before replacing the bulbs. When you are replacing the light bulb, observe the following: Do not use any light bulb that has been drop‐...
  • Page 84 Light and vision To remove: grip the center of cover 1, slide High beam, standing/parking lamps and day‐ it upwards and pull it out. time running lamps The cover will hang downwards on the strap. To install: insert cover at the top and slide it downwards until it engages.
  • Page 85 The tail lamp may, for example, scratch the paintwork when it is removed. Remove the tail lamps carefully. Mercedes-Benz recommends having the Push additional indicator forwards and tail lamp light sources replaced at a swivel it out.
  • Page 86 Light and vision Pull the connector off the bulb mount of tail Replacing interior light bulbs lamp 2. Replacing light sources in the interior Installing the tail lamp Requirements: Push the connector into the bulb mount of tail The interior lighting has been switched off. lamp 2.

  • Page 87: Windshield Wipers

    Light and vision Screw socket into the lamp housing by turning it clockwise. Place the lamp housing in position at the side of red lens and engage it. Windshield wipers Switching the windshield wipers on and off Requirements: The power supply has been switched on. Push in the catch spring of lamp housing with a suitable object, e.g.
  • Page 88 Light and vision Switching the rear window wiper on/off * NOTE Damage to the windshield or rear window during wiper blade replacement Requirements: The power supply has been switched on. If the wiper arm on the windshield or rear window is folded back before a wiper blade has been installed, the window may be dam‐...
  • Page 89 Light and vision Installing the wiper blades Replacing the rear window wiper blade Tailgate Fold wiper arm away from the rear win‐ dow until it engages in the replacement posi‐ tion. Hold wiper arm firmly and pull wiper blade Insert the new wiper blade into the wiper arm off the wiper arm in the direction of the in the direction of arrow 1.

  • Page 90: Mirrors

    Light and vision Insert new wiper blade in the holder on Adjusting the outside mirrors electrically wiper arm 3. Push new wiper blade onto wiper arm until the retaining clips engage. Fold wiper arm back onto the rear win‐ dow. Mirrors Operating the outside mirrors &...

  • Page 91: Operating Sun Visors

    Light and vision Press and hold button until you hear a Glare from front: fold sun visor down‐ click followed by the mirror audibly engaging wards. in position. Glare from the side: swivel sun visor The mirror housing will now be engaged and the side.

  • Page 92: Climate Control

    Climate control Overview of climate control systems Overview of dual-zone automatic climate control Sets the temperature ( page 93) z Defrosts the windshield / Switches the rear air conditioning sys‐ tem on/off _ Adjusts the air distribution page 93) ¯ Defrosts the windshield h Switches air-recirculation mode on/off page 94) K Sets the airflow (...

  • Page 93: Operating Climate Control Systems

    Climate control Overview of 3-zone automatic climate control Sets the temperature on the left and at the Operating climate control systems rear (for vehicles with rear air conditioning Switching the climate control system on/off system only) ( page 93) Ã Switches on automatic mode Front heating or dual-zone automatic climate page 92) control...
  • Page 94 Climate control Rear dual-zone automatic climate control Press the I button and then press it again once the lowest blower setting has been Switch on the dual-zone automatic climate reached. control. The operating unit display will go off and the To switch on: press the / button on the rear air conditioning system will be switched air conditioning operating unit.
  • Page 95 Climate control cally be kept constant. The system automatically Setting the air distribution regulates the temperature of the dispensed air, Requirements: the airflow and the air distribution. The climate control system is switched on. Automatic mode for automatic climate control settings can be activated or deactivated only on Heating or dual-zone automatic climate con‐...
  • Page 96 Climate control with rear climate control, the temperature for the Turn the temperature control and airflow con‐ rear compartment can also be set. Each set tem‐ trol to the z position ( page 90). perature is automatically maintained at a con‐ Select the ¯...

  • Page 97: Operating Air Vents

    Climate control window heater as soon as the rear window is Air-recirculation mode will automatically switch clear. on in the following cases: Switch on the ignition. At high outside temperatures Press the ¤ button on the control panel. While the vehicle is driving through a tunnel If the indicator lamp on the ¤...
  • Page 98 Climate control Opening/closing the rear air vents: Make sure that all vehicle occupants always maintain a sufficient distance from the air vents. If necessary, direct the airflow to another area of the vehicle interior. Adjusting the center air vents Adjustment wheel for vertically adjusting and regulating airflow Adjustment wheel for horizontally adjusting airflow...

  • Page 99: Driving And Parking

    Driving and parking Driving Key positions & WARNING Risk of accident and injury due to children left unattended in the vehicle If children are left unsupervised in the vehi‐ cle, they could, in particular: open doors, thereby endangering other g To insert/remove the key persons or road users.
  • Page 100 Driving and parking and traction after approximately 100 miles. these exhaust gases is hazardous to health Until then, compensate for the reduced brak‐ and leads to poisoning. ing effect by applying greater pressure to the Never leave the engine or, if present, brake pedal.
  • Page 101 Information about driving abroad vehicle is stationary. Pull away immedi‐ Service ately. An extensive Mercedes-Benz service is also avail‐ Avoid high engine speeds and driving at able abroad. Nevertheless, please remember that full throttle until the engine has reached services or spare parts may not be available its operating temperature.
  • Page 102 100 Driving and parking Information on brakes may also occur after driving through a car wash or deep water. You must depress the brake pedal & WARNING Risk of accident due to the more firmly. Maintain a greater distance to the vehicle in front.
  • Page 103 Until then, compensate for the reduced braking Avoid tire ruts effect by applying greater pressure to the brake Avoid sudden steering movements pedal. For safety reasons, Mercedes-Benz recom‐ mends that you only have brakepads and brake Brake carefully discs which are approved by Mercedes-Benz Notes on crossing water on the roads installed on your vehicle.
  • Page 104 102 Driving and parking An accumulation of snow and ice, particularly When driving on unpaved roads or off- when frozen, in the area around the air intake, road, regularly check the vehicle under‐ moving parts, the axles, and the wheel wells may side.
  • Page 105 Adapt your driving style to the Mercedes-Benz recommends that you addi‐ off-road driving conditions. Drive carefully. Have tionally carry a shovel and a recovery rope any vehicle damage rectified at a qualified spe‐...

  • Page 106: Automatic Transmission

    104 Driving and parking Observe the following points after driving off- Automatic transmission road, on construction sites and before driving on DIRECT SELECT lever public roads: Function of the DIRECT SELECT lever ® Activate ESP page 111). Clean the exterior lighting, particularly the &...
  • Page 107 Driving and parking 105 Releasing the brake pedal will allow you to move Only change the transmission position the vehicle freely, for example, to push it or tow when the vehicle is stationary. You use the DIRECT SELECT lever to switch the If the automatic transmission should also transmission position.

  • Page 108: Refueling

    106 Driving and parking Restricting the shift range Engage transmission position h again Requirements: page 105). Transmission position h is engaged The automatic transmission shifts up one or page 105). more gears depending on the gear currently engaged. Simultaneously, the shift range restriction is deactivated and the transmis‐...
  • Page 109 Driving and parking 107 Do not get back into the vehicle during the If you or other people come into contact with refueling process. Otherwise, electrostatic fuel, observe the following: charge could build up again. Immediately rinse fuel off your skin with Observe the notes on operating fluids soap and water.

  • Page 110: Parking

    108 Driving and parking Problems with the fuel and fuel tank Problem Possible causes/consequences and Solutions Fuel is leaking from the The fuel line or the fuel tank is faulty. vehicle. Turn the key to position g in the ignition lock immediately and remove it.

  • Page 111: Driving And Driving Safety Systems

    Driving and parking 109 Manual parking brake Pull release handle 1. The parking brake is released abruptly. The Applying or releasing the parking brake red F (only USA) or ! (only Canada) indicator lamp in the instrument cluster goes & WARNING Risk of skidding or an acci‐ out.
  • Page 112 110 Driving and parking traffic and intervene if necessary. Be aware of the the front and rear windows repaired at a limitations regarding the safe use of these sys‐ qualified specialist workshop. tems. Keep the areas of the cameras and sensors free If you fail to adapt your driving style, the driving of dirt, ice and slush ( page 184).
  • Page 113 Driving and parking 111 Function of ABS (Anti-lock Braking System) If the ÷ warning lamp flashes in the instru‐ ment cluster, one or more wheels have reached ABS controls the brake pressure in critical situa‐ their traction limit: tions: Adapt your driving style to suit the prevailing The wheels are prevented from locking when road and weather conditions braking, e.g.
  • Page 114 112 Driving and parking On-board computer: ® should only be deactivated in the È Settings following situations. To activate/deactivate: press the f or g ® It may be best to deactivate ESP in the following button and confirm by pressing the 3 but‐ situations: ton.
  • Page 115 Driving and parking 113 Active Brake Assist can help you to minimize the ® Crosswind Assist does not react under the risk of a collision with vehicles, cyclists or pedes‐ following conditions: trians, or reduce the effects of such a collision. The vehicle is subjected to severe jolts and If Active Brake Assist has detected a risk of colli‐...
  • Page 116 114 Driving and parking Cyclists ahead: up to approximately 50 mph The distance warning function warns you in the (80 km/h) following situations: Moving pedestrians/crossing cyclists: up From a speed of approximately 4 mph (7 km/h), if your vehicle is critically close to a to approximately 37 mph (60 km/h) vehicle or pedestrian.
  • Page 117 Driving and parking 115 shop. This also applies to collisions at slow System limits speeds where there is no visible damage to the Cruise control may be unable to maintain the front end of the vehicle. stored speed on uphill gradients. The stored speed is resumed if the uphill gradient evens out and the vehicle's speed does not fall below Setting Active Brake Assist...
  • Page 118 116 Driving and parking Storing and maintaining the current speed Press the cruise control lever up or down beyond the 1st pressure point. The stored speed is increased or reduced by 5 mph (10 km/h). Switching off cruise control Briefly press the cruise control lever forwards The ¯...
  • Page 119 Driving and parking 117 Observe the notes on driving systems and your & WARNING Risk of accident due to insuf‐ responsibility, otherwise you cannot recognize ficient deceleration by Active Distance dangers ( page 109). Assist DISTRONIC System limits Active Distance Assist DISTRONIC brakes your vehicle with up to 50% of the possible The system may be impaired or may not function deceleration.
  • Page 120 118 Driving and parking Activating Active Distance Assist DISTRONIC Depress the accelerator pedal briefly with force. The functions of Active Distance Assist DISTRONIC continue to be carried out. Deactivating Active Distance Assist DISTRONIC & WARNING Risk of an accident due to Active Distance Assist DISTRONIC being active when you leave the driver's seat If you leave the driver's seat while the vehicle...
  • Page 121 Driving and parking 119 Turn controller in direction to increase To activate with the stored speed: pull the the specified minimum distance and in direc‐ cruise control lever briefly in direction tion to reduce the specified minimum dis‐ take your foot off the accelerator pedal. tance.
  • Page 122 120 Driving and parking Briefly push the cruise control lever forwards Displays of Active Distance Assist DISTRONIC Assistant display Brake if the vehicle is moving. Press button 6. The variable limiter is selected. LIM indicator lamp in the cruise control lever lights up. Increasing or reducing the speed Press the cruise control lever up or down...
  • Page 123 Driving and parking 121 Depress the brake pedal until the ë dis‐ leave the vehicle when it is being held play appears in the multifunction display. by Hill Start Assist. The HOLD function is activated. You can release the brake pedal. HOLD function If depressing the brake pedal the first time does not activate the HOLD function, wait...
  • Page 124 122 Driving and parking When using the reverse warning device described Remove a detachable trailer coupling if it is no here, observe the legal requirements for the longer required. PARKTRONIC measures the mini‐ country you are currently in. mum detection range to an obstacle from the bumper, not the ball neck.
  • Page 125 Driving and parking 123 Problems with PARKTRONIC There is a malfunction if only the red segments of the warning display light up. In addition, a warn‐ ing tone sounds for approximately two seconds. If problems persist, have PARKTRONIC checked at a qualified specialist workshop.
  • Page 126 124 Driving and parking The flap closes again when you have ended the maneuvering process or you switch off the engine. For technical reasons, the flap may remain open briefly after the rear view camera has been deac‐ tivated. When you engage reverse gear, the image from the rear view camera is shown automatically in the media display.
  • Page 127 Driving and parking 125 if the camera lens is covered, dirty or fogged parking assistance by pressing the a steering- wheel button. if cameras, or vehicle components in which Active Parking Assist can assist you with an the cameras are installed, are damaged. Have active steering intervention and brake application the cameras, their positions and their setting during parking and exiting the parking space.
  • Page 128 126 Driving and parking Parking using Active Parking Assist This could cause a collision. In these situations, do not use Active & WARNING Risk of accident due to insuf‐ Parking Assist. ficiently securing the vehicle against roll‐ ing away when exiting the vehicle Snowfall or heavy rain may lead to a parking If you leave the driver's seat when the vehicle space being measured inaccurately.
  • Page 129 Driving and parking 127 Reverse the vehicle, being ready to brake at Pay attention to objects and other road all times. Reverse slowly, and do not drive users. faster than 6 mph (10 km/h). Parking assis‐ Where necessary, stop the vehicle or tance is otherwise canceled and Active Park‐...
  • Page 130 128 Driving and parking concentration in good time. The system is not a The functionality of ATTENTION ASSIST is restric‐ substitute for a well-rested and attentive driver. ted, and warnings may be delayed or not occur at On long journeys, take regular and timely breaks all, in the following situations: that allow you to rest properly.
  • Page 131 Driving and parking 129 Blind Spot Assist System limits Blind Spot Assist may be limited in the following Function of Blind Spot Assist situations: Blind Spot Assist uses two lateral, rear-facing radar sensors to monitor the area up to 10 ft If there is dirt on the sensors or the sensors (3 m) behind and 10 ft (3 m) directly next to your are obscured...
  • Page 132 130 Driving and parking The function is available in the speed range The lane markings change quickly, e.g. lanes between 40 mph (60 km/h) and 125 mph branch off, cross one another or merge. (200 km/h). The road is very narrow and winding. The warning is issued when the following condi‐...

  • Page 133: Trailer Operation

    Driving and parking 131 you steer actively, e.g. swerve to avoid an & WARNING Risk of accident due to an obstacle or change lane quickly. incorrectly installed and secured ball you cut the corner on a sharp curve. coupling If the ball coupling has not been correctly installed and secured, the trailer can become Trailer operation detached.
  • Page 134 If you require explanations regarding the informa‐ tion in the Operator's Manual, contact a Vehicles with automatic transmission: Mercedes-Benz Commercial Van Center. shift the transmission to position j. Comply with the maximum permissible speed of Apply the vehicle's parking brake.
  • Page 135 Driving and parking 133 Attach the cable to the trailer with cable ties If the trailer becomes detached from the tow‐ (only in the case of adapter cable). ing vehicle, the safety shutoff will activate the trailer brakes. Make sure that the cable is always slack for ease of movement during cornering.
  • Page 136 134 Driving and parking gain driving experience and become accus‐ Avoid constant braking, as this could cause tomed to the new handling characteristics. the vehicle brakes and possibly also the trailer brakes to overheat. Before driving, check the following: If the coolant temperature increases signifi‐ that the trailer tow hitch and ball coupling cantly when the air-conditioning system is are secure...
  • Page 137 Mercedes-Benz therefore recommends that you When driving with a trailer, you should not exceed have the cabling of the connector plug carried the maximum permissible gross combination out at a qualified specialist workshop.

  • Page 138: 136 Instrument Cluster And On-Board Computer

    136 Instrument cluster and on-board computer Notes on the instrument cluster and on- board computer & WARNING Risk of accident due to an instrument cluster malfunction If the instrument cluster has failed or mal‐ functioned, you may not notice restrictions to safety-relevant system functions.

  • Page 139: Overview And Operation Of The On-Board Computer (Vehicles Without Steering-Wheel Buttons)

    Instrument cluster and on-board computer 137 In some countries, an audible signal will sound In vehicles with steering wheel buttons, there is and/or a message will appear on the display an analog coolant temperature display on the when the vehicle reaches the maximum speed instrument cluster's tachometer.

  • Page 140: Ing-Wheel Buttons)

    138 Instrument cluster and on-board computer Press and hold: Resets the trip distance and trip computer values In the main menu of the Settings menu, resets to factory settings In the Settings menu, resets values and returns to the main menu Sets the instrument lighting (not in Settings menu)
  • Page 141 Instrument cluster and on-board computer 139 Left control panel on the steering wheel Press and hold Quickly scroll through all lists In the Audio menu, select a station or audio track using rapid scroll In the Telephone menu with the telephone book open, start rapid scroll.

  • Page 142: Overview Of What Is Shown On The Mul- Tifunction Display

    The audio equipment, telephone operation and voice control using the steering-wheel buttons on the right control panel work only with a Mercedes-Benz audio or navigation system. If you are using an audio or navigation system from another manufacturer, the described functions may be restricted or may not be available at all.

  • Page 143: Setting The Instrument Lighting

    Instrument cluster and on-board computer 141 è Rear window wiper ( page 86) Overview of menus on the on-board com‐ puter Vehicles without steering wheel buttons Setting the instrument lighting Press the È button on the instrument cluster to & WARNING Risk of accident and injury scroll through the menus.

  • Page 144: Menus And Submenus (Vehicles Without Steering Wheel Buttons)

    142 Instrument cluster and on-board computer You can find further operating information in Current fuel consumption menu "Overview and operation of the on-board com‐ puter" ( page 138). Depending on the vehicle equipment, you can call up the following menus: Trip menu ( page 145)
  • Page 145 Instrument cluster and on-board computer 143 Settings menu Use the f or g button to select the Low, Standard High setting. Requirements: This setting controls the rain sensor's sensi‐ The vehicle is stationary. tivity to precipitation. This results in the wind‐ shield wipers wiping more or less often at the Use the buttons on the instrument cluster to same precipitation intensity.

  • Page 146: Menus And Submenus (Vehicles With Steering-Wheel Buttons)

    144 Instrument cluster and on-board computer Cruise control Depending on the vehicle's equipment, you have the following options on the DriveAssist menu: Service intervals Displaying the status overview Setting the time and date Showing the assistant display for Active Brake Press the 3 button to select the time and Assist ( page 113)or Active Distance Assist...
  • Page 147 Instrument cluster and on-board computer 145 For more information, see "Blind Spot Use the : or 9 button to select the Assist" ( page 129). From Start From Reset submenu. If the symbol for Lane Keeping Assist The following values will be displayed: shows the lane marking as a broken line, Distance Lane Keeping Assist has been switched...
  • Page 148 146 Instrument cluster and on-board computer Use the : button to select and con‐ firm with the a button. Navigation menu In the Navi menu, the display shows the naviga‐ tion instructions from the audio and/or naviga‐ tion system. Further information on the audio and/or navigation system can be found in the separate operating instructions.
  • Page 149 Instrument cluster and on-board computer 147 Lane not recommended 5: in this lane, you will ces, such as an SD card, a USB storage device or not be able to complete the next change of direc‐ ® a Bluetooth audio device. tion without changing lane.
  • Page 150 ® Use the = or ; button to select the mobile phones and connecting via Bluetooth Telephone menu. At a Mercedes-Benz Commercial Van Center Press the 6 button to switch to the redial On the Internet at https://www.mercedes- memory. benz.com/connect...
  • Page 151 Instrument cluster and on-board computer 149 Press the a button. Depending on the vehicle's equipment, you have the following options on the Settings menu: In the Light submenu, you have the following options depending on the equipment: In the Instrument Cluster submenu, changing the display options Activating/deactivating the surround...

  • Page 152: 150 Mercedes Pro

    Mercedes-Benz Center, for example user account to the Mercedes PRO Portal or page 150). Mercedes me Portal, then services and offers from Mercedes-Benz Vans will be available to The Mercedes-Benz Customer Center and the you. Mercedes-Benz emergency call center are availa‐...

  • Page 153: Information On The Breakdown Assistance Call Via The Overhead Control Panel

    If a call is made for a service appointment via the call via the overhead control panel service reminder, the following data may be A call to the Mercedes-Benz Customer Center transmitted: using the breakdown assistance button has been Current mileage and maintenance data...

  • Page 154: 152 Multimedia System

    This device is equipped with technical provisions to protect it against theft. Further information on Overview and operation protection against theft can be obtained from an authorized Mercedes-Benz Center. Overview of the control panel Operating temperature Observe the following temperature range for the device: Operating temperature: (-25°C) to (+ 70°C)

  • Page 155: System Settings

    Multimedia system 153 Changing the arrangement of applications on System settings the home screen Configuring basic settings Press on i. The following options are available: Connected Devices: Options for controlling connected devices that use Android Auto, ® ® Apple CarPlay or Bluetooth technology.
  • Page 156 154 Multimedia system The following options are available: Current Provider: Sets provider from which traffic data is obtained. With the "Auto" Auto Text Messages: Sets text for messages option, the best available traffic data is auto‐ sent automatically while driving matically selected.

  • Page 157: Calling Up The Tool Menu

    Multimedia system 155 The following options are available: Navigation Brightness: Sets the brightness of the media Navigation overview display During the journey, the multimedia system guides Display Color Mode: Selects day or night you to the destination using voice messages and color mode.
  • Page 158 156 Multimedia system The following options are available: This could also cause you to lose control of the vehicle. To search for an address near you, enter the street and house number. Only operate this equipment when the traffic situation permits. To search for an address in another city, enter the street, house number, city and state or If you cannot be sure of this, stop the...
  • Page 159 Multimedia system 157 Searching for an intersection Deleting Before you can search for an intersection, you Select ª on the map. must add the "Intersections" shortcut to the Select Recents * þ * Clear All search menu. Recent Places * Clear. You can then search for an intersection or junc‐...
  • Page 160 158 Multimedia system Arrival at your destination As you approach your destination, the multimedia To call the destination using the paired tele‐ system displays additional information to help phone, select Call. you complete your route. Saving and deleting destinations You will receive the following information upon arrival at your destination: Saving ¤...
  • Page 161 Multimedia system 159 Press on z. Select the starting point of the road section to be avoided. Select ª * Navigating Home. Select Next. If required, enter the "Home position". Select the end point of the road section. To edit the "Home location": press z. Select Next.
  • Page 162 160 Multimedia system Select a position for the starting point. Select one of the following options: Select Destinations. Detour by Distance: Avoids a route for a cer‐ tain distance. Set a position for the destination and select with Select. Route detoured.: Avoids a particular road on the route.

  • Page 163: Setting Functions For Smartphones

    Multimedia system 161 Map and compass Setting functions for smartphones Using the map & WARNING Risk of distraction from oper‐ You can use the map for the following: ating integrated communication equip‐ Navigating along a route ment while the vehicle is in motion If no route is activated, displaying the map of If you operate communication equipment the area...

  • Page 164: Media

    162 Multimedia system The following options are available: ® Android Auto and Apple CarPlay can be activa‐ ted by connecting a suitable mobile phone to Enter the telephone number using the keypad USB port 1 ÿ and press on _. To select a contact from the phone book: press j and select the contact.

  • Page 165: Radio

    Multimedia system 163 Overview of the media menu nected at the same time are only supplied with power. The information displayed on the media display and visible playback controls may change Starting media playback depending on the media source. Requirements A data storage medium is connected to the multi‐...
  • Page 166 164 Multimedia system To switch on the traffic information Select Radio. service: select Z. Press on Scan. When the search is complete, the first availa‐ Select RDS Announcements - ble station in the first ensemble found is played. Satellite radio After the first search, you can select Scan Information on the satellite radio...

  • Page 167: Updating Maps And System Software

    Multimedia system 165 Selecting a satellite radio category with which you can control the playback of the track and the playback mode. You can make a station selection based on cate‐ gories. Searching unsubscribed channels ® Select SiriusXM as the media source. You can activate unsubscribed channels.

  • Page 168: 166 Transporting

    166 Transporting Notes on loading guidelines & WARNING Risk of accident due to exceeding the permissible wheel/axle & DANGER Risk of poisoning from exhaust loads or the gross vehicle weight gases The driving characteristics, as well as steering Combustion engines emit poisonous exhaust and braking, may be greatly impaired.

  • Page 169: Load Distribution

    Transporting 167 If available, use a load protection net to When loading secure the load ( page 172). Observe the following when loading the vehicle: Use tie-down eyes and fastening components Never exceed the gross axle weight rating or which are suitable for the weight and size of the vehicle's permissible gross mass.

  • Page 170: Securing Loads

    168 Transporting Move large and heavy loads as far as possible loading capacity of the weakest cargo tie- towards the front of the vehicle in the direc‐ down point into account. tion of travel, against the front or rear seats. During maximum full-stop braking, forces may Store loads flush with the rear or front seats.
  • Page 171 Transporting 169 use the cargo tie-down points closest to the Overview of cargo tie-down points load; pad sharp edges. Note on the cargo tie-down points and tie- down eyes on the cargo compartment floor for touring motorcycles (vehicle category M1) Cargo tie-down points (example: Cargo Van) Example: lashing angle for optimal load security d Vertical to the cargo compartment floor...
  • Page 172 170 Transporting the load. The lashing rods directly absorb the Affix stickers on every side of the vehicle potential shifting forces. in close proximity to the loading rails in a clearly visible location. Securing loads on the cargo compartment floor by lashing them down is only recommended for Tensioning strap lightweight loads.
  • Page 173 Transporting 171 Observe the Operating Instructions or the Swing tensioning lever as far as it will go manufacturer's notes on how to use the to release position 8 and release slider lock ratchet strap. Slider lock engages in end recess Releasing the tensioning lever slider lock unlocks slotted shaft 5.

  • Page 174: Load Securing Aid

    172 Transporting Installing You could be hit by an unsecured load during sudden changes in direction, braking or in the Turn metal retaining ring so that it is paral‐ event of an accident. lel to the long axis of tie-down eye as illus‐...

  • Page 175: Carrier Systems

    Transporting 173 Fold tensioning element Tensioning straps are slack. Unclip hooks of tensioning straps from tie-down eyes at the bottom. Unclip the load protection net from upper retainers 1. When required, remove tie-down eyes page 171). If necessary, install the cargo compartment partition .
  • Page 176 Use roof and rear luggage racks that have been approved or recommended for Mercedes-Benz. These help to prevent vehicle damage. You can install a roof luggage rack on the roof and, for example, a rear bicycle rack on the tail‐...

  • Page 177: Maintenance And Care 175

    Limited War‐ To exit the display: press the a or % ranty. You will find information about operating steering-wheel button. fluids approved for Mercedes-Benz and capacities under "Operating Fluids and Capacities" page 227). Maintenance services must be carried out in accordance with the instructions in the Mainte‐...

  • Page 178: Engine Compartment

    176 Maintenance and care Information on regular maintenance work Displaying the service due date in vehi‐ cles without steering wheel buttons page 175). * NOTE Premature wear through failure to observe service due dates Displaying the service due date in vehi‐ cles with steering wheel buttons Maintenance work which is not carried out at page 175).
  • Page 179 Maintenance and care 177 Allow the engine to cool down and only touch component parts described in the following. * NOTE Damage to hood or windshield wipers when opening the hood If the windshield wipers have been folded back from the windshield when the hood is opened, the windshield wipers or the hood Pull support strut out of holder...
  • Page 180 178 Maintenance and care Engine oil If the engine is at normal operating tempera‐ ture, repeat the engine oil measurement after Checking the engine oil level with the on- approximately five minutes. board computer (vehicle without steering- If the engine is not at normal operating tem‐ wheel buttons) perature, repeat the engine oil measurement Requirements:...
  • Page 181 Maintenance and care 179 consult a qualified specialist workshop as quickly Engine Oil Level Add 1.0 l as possible. The bar for displaying the oil level on the display is orange and is below "min". Only check the oil level when the engine is at normal operating temperature.
  • Page 182 180 Maintenance and care Observe the information regarding approved & WARNING Risk of burns from hot com‐ engine oil under "Operating fluids and capaci‐ ponent parts in the engine compartment ties" ( page 228). Certain component parts in the engine com‐ Unscrew and remove cap 1.
  • Page 183 & WARNING Risk of burns from hot com‐ Adding coolant ponent parts in the engine compartment Only use coolant approved for Mercedes-Benz to avoid damaging the engine cooling system. Certain component parts in the engine com‐ partment can be very hot, e.g. the engine, the Refer to the information on coolant cooler and parts of the exhaust system.

  • Page 184: Cleaning And Care

    182 Maintenance and care faces, e.g. MB SummerFit or MB Winter‐ * NOTE Damage to the vehicle due to auto‐ Fit. matic braking When the following functions are activated, Refilling washer fluid the vehicle brakes automatically in certain sit‐ uations: Active Brake Assist Active Distance Assist DISTRONIC HOLD function...
  • Page 185 Maintenance and care 183 After leaving the car wash, pay attention to the * NOTE Damage caused by the use of a following: power washer in the vehicle interior The outside mirrors are fully folded out again The pressurized water created by the power and an additional antenna is mounted again.
  • Page 186 * NOTE Damage caused by the use of Only use care products approved for openings in the bodywork or detachable Mercedes-Benz. part as a step Do not polish the vehicle and alloy wheels. Using the lower guide of the sliding door (car‐...
  • Page 187 Clean with a cleaning agent recommended for before parking the vehicle. The brake discs Mercedes-Benz, especially in the winter and and brakepads warm up and dry out. after washing the vehicle. Do not use acidic cleaning agents.
  • Page 188 Clean with a microfiber cloth. For heavy soiling: use a cleaning agent rec‐ Black piano-lacquer look: clean with a damp ommended for Mercedes-Benz. cloth and soapy water. Do not affix stickers, films or similar. For heavy soiling: use a cleaning agent rec‐...

  • Page 189: Breakdown Assistance 187

    Observe the legal requirements for the country in Maximum wash temperature which you are staying. Do not bleach The Mercedes-Benz emergency call system only functions in areas where mobile phone coverage Do not iron is available from the relevant contract partner.
  • Page 190 If restraint systems such as airbags or Emergency the instrument cluster displays a corresponding Tensioning Devices are activated during an acci‐ message. dent, the Mercedes-Benz emergency call system automatically initiates an emergency call. Triggering an automatic Mercedes-Benz emer‐ Initiating an emergency call manually using...

  • Page 191: Flat Tire

    In this case you must dial workshop. the emergency call number 112 on your mobile phone. You will find a sticker with the Mercedes-Benz Service24h telephone number on the B-pillar on Ending an unintentional emergency call the driver's side, for example.
  • Page 192 Mercedes-Benz. These batteries provide increased impact protec‐ tion to prevent vehicle occupants from suffering acid burns should the battery be damaged in an Dispose of batteries in an accident.
  • Page 193 Breakdown assistance 191 Keep children at a safe distance. Starting assistance and charging the 12 V battery & WARNING Risk of explosion from a fro‐ Observe these Operating Instructions. zen battery A discharged battery may freeze at tempera‐ tures slightly above or below freezing point. During starting assistance or battery charg‐...
  • Page 194 192 Breakdown assistance metal parts while the jumper cables are con‐ Immediately rinse battery acid off thor‐ nected to the battery. oughly with plenty of clean water and seek medical attention immediately. The jumper cables do not touch moving parts when the engine is started and while it is run‐...
  • Page 195 A battery charger specially adapted for Mercedes-Benz vehicles and tested and approved Remove the cover from positive terminal for Mercedes-Benz is available as an accessory. of the donor battery. Further information is available from any Connect the positive terminal clamp of the Mercedes-Benz Commercial Van Center.
  • Page 196 194 Breakdown assistance Do not lean over the battery. * NOTE Damage to the battery through self-discharging Do not inhale battery gases. Keep children away from the battery. If dirt enters the battery cell, battery self-dis‐ charging will accelerate and the battery may Immediately rinse battery acid off thor‐...
  • Page 197 Breakdown assistance 195 Remove the negative terminal clamp in such a way that the battery terminal clamp no longer touches negative terminal 3. Seat base (example: right-hand front seat) The following description on connecting and installing the battery uses the example of the starter battery in the seat base of the right-hand Example: starter battery front seat.
  • Page 198 196 Breakdown assistance Do not connect or disconnect the bat‐ tery clamps while the engine is running. * NOTE Damage to the on-board electron‐ ics due to interchanging the battery clamps Incorrectly connecting the battery can dam‐ age the on-board electronics. Always connect the battery as descri‐...

  • Page 199: Towing Or Tow-Starting

    Breakdown assistance 197 Towing or tow-starting * NOTE Damage to the vehicle due to auto‐ matic braking Overview of permissible towing methods When the following functions are activated, & WARNING Risk of accident due to limi‐ the vehicle brakes automatically in certain sit‐ ted safety-related functions during the uations: towing process...
  • Page 200 Do not exceed a towing speed of In the event of a breakdown, Mercedes-Benz rec‐ 31 mph (50 km/h). ommends that you have the vehicle transported Do not exceed a towing distance of instead of towed.
  • Page 201 Breakdown assistance 199 Deactivate automatic locking ( page 46). Loading the vehicle for transport Do not activate the HOLD function. * NOTE Damage due to incorrect attach‐ Deactivate Active Brake Assist ( page 115). ment Deactivate Active Distance Assist DISTRONIC The vehicle may be damaged when lashing to page 117, 119).
  • Page 202 200 Breakdown assistance Towing eye storage location Unscrew and remove the towing eye. Insert cover with the lug at the top and The towing eye is located in the vehicle tool kit press it in at the bottom until it engages. page 201).

  • Page 203: Electrical Fuses

    Breakdown assistance 201 The jack is maintenance-free. If there is a Electrical fuses malfunction, please contact a qualified spe‐ Notes on electrical fuses cialist workshop. * NOTE Electrical fuses Opening and closing the stowage compart‐ Observe the information in the supple‐ ment in the seat base ment.
  • Page 204 202 Breakdown assistance Storage compartment in the rear compart‐ Removing the vehicle tool kit and jack from ment the storage tray Opening the storage compartment Storage compartment with storage tray Open clamping strap and remove jack by pulling it upwards at an angle from the storage tray compartment.
  • Page 205 Breakdown assistance 203 Tool holder in the cargo compartment Stowing the jack Before stowing, wind the jack as far as it will Removing the tool and the jack go and position it with the handwheel facing down and the plate facing inwards. Place jack onto lower bracket 3.

  • Page 206: 204 Wheels And Tires

    This increases the risk of hydroplaning on wet braking power. Change the tires on your vehicle road surfaces, particularly when traveling at to M+S tires. Using summer tires at very cold an inappropriate speed. temperatures could cause tears to form, thereby damaging the tires permanently. Mercedes-Benz...

  • Page 207: Information On M+S Tires

    (4 mm) are not suitable for use in winter and do not provide sufficient grip. Only install snow chains that have been approved by Mercedes-Benz for these M+S tires with a tread depth of less tires. than ãin (4 mm) must be replaced immediately.

  • Page 208: Tire Pressure

    For safety reasons, only use snow chains that Observe the recommended tire pres‐ have been specifically approved for your vehi‐ sures and check the tire pressure of all cle by Mercedes-Benz, or snow chains with tires including the spare wheel: the same quality standard. monthly The snow chains must be retightened after driving approximately 0.6 miles (1 km).
  • Page 209 Wheels and tires 207 & WARNING Risk of accident due to too Check the tire pressure regularly, but at least every 14 days. high a tire pressure Tires with excessively high pressure can Vehicles with a tire pressure monitor: you can burst.
  • Page 210 208 Wheels and tires Additionally, the tire pressure table may also A rise in the tire temperature of 18 °F (10 °C) state tire pressures for different load conditions. increases the tire pressure by approx. 10 kPa These are defined in the tire pressure information (0.1 bar/1.5 psi).
  • Page 211 Wheels and tires 209 Tire pressure monitoring system fied, the h warning lamp goes out after you have driven for a few minutes. Function of the tire pressure monitoring sys‐ The tire pressure value indicated by the on-board computer may differ from those measured at a The system checks the tire pressure and the tire gas station using a pressure gauge.
  • Page 212 210 Wheels and tires Vehicles with steering-wheel buttons Radio equipment approval of the tire pressure monitoring system Use the = or Ì button to select Service. Radio equipment approval numbers Use the : or 9 button to select Tire Country Radio equipment approval Pressure.

  • Page 213: Tire Labeling

    Wheels and tires 211 Tire size designation, load-bearing capacity, Country Radio equipment approval speed rating and load index ( page 213) number Tire name Philip‐ The data shown in the illustration is sample pines data. Information on tire quality grades Type Approved.
  • Page 214 212 Wheels and tires Traction grade Information on DOT and TIN (Tire Identifica‐ tion Number) & DANGER Risk of accident due to inade‐ U.S. tire regulations indicate that every tire man‐ quate traction ufacturer or retreader must imprint a TIN in or on The traction grade assigned to this tire is the sidewall of each tire produced.
  • Page 215 Wheels and tires 213 Information on maximum tire load The data shown in the illustration is sample data. This information describes the type of tire cord and the number of layers in sidewall under tire tread 2. Tire size designation, load-bearing capacity, speed rating and load index &...

  • Page 216: Information On Definitions (Tires And Loading)

    Bar: metric unit for tire pressure. rating. You can obtain information on the 14.5038 pounds per square inch (psi) and required speed rating at a Mercedes-Benz Com‐ 100 kilopascals (kPa) are the equivalent of 1 bar. mercial Van Center. DOT (Department of Transportation): DOT...
  • Page 217 Wheels and tires 215 The Tire and Loading Information placard con‐ Curb weight: the weight of a vehicle with stand‐ tains the recommended tire pressures for cold ard equipment including the maximum capacity tires, the maximum permissible load and the of fuel, oil and coolant.

  • Page 218: Changing A Wheel

    150 lbs (68 kg) accessories which have been specially multiplied by the number of seats in the vehicle. approved by Mercedes-Benz for your vehicle. These tires have been specially adapted for Changing a wheel use with the control systems, such as ABS or ®...
  • Page 219 206) Accessories that are not approved for your vehi‐ Tire and Loading Information placard cle by Mercedes-Benz, or are not being used cor‐ Tire size designation, load-bearing capacity, rectly, can impair operating safety. speed rating and load index (...
  • Page 220 245/50 R 18 XL Requirements: 245/45 R 19 XL The tire-change tool kit is available. Mercedes-Benz recommends that you stay The vehicle is not on a slope. within a wheel size category when changing a The vehicle is on solid, non-slippery and level tire.
  • Page 221 218). Important notes on using the jack: Only use the vehicle-specific jack that has been tested and approved by Mercedes-Benz to raise the vehicle. If the jack is used incor‐ rectly, it could tip over while the vehicle is If included in the vehicle equipment, take the raised.
  • Page 222 For safety reasons, only use wheel bolts or wheel bolts wheel nuts which have been approved by Mercedes-Benz and for the wheel in question. Do not place wheel bolts in sand or on a dirty surface. Clean the wheel and wheel hub contact surfa‐...

  • Page 223: Information On Wheel And Tire Combinations

    Retreaded tires are not checked and recommen‐ If you are not sure, do not move the ded by Mercedes-Benz as it is not always possi‐ vehicle. Contact a qualified specialist ble to detect previous damage after retreading. workshop and have the tightening tor‐...

  • Page 224: Spare Wheel

    Always install the same type of wheels on your vehicle at a given time (summer tires, winter tires) You can obtain information about this from a Mercedes-Benz Commercial Van Center. Not all wheel/tire combinations can be installed at the factory in all countries. Tires...
  • Page 225 Wheels and tires 223 Installing/removing the spare wheel replaced with a standard wheel as soon as possible. Removing the spare wheel in the rear com‐ Never install more than one emergency partment spare wheel. When operating your vehicle with the emergency spare wheel installed, adapt your driving style accordingly and drive carefully.
  • Page 226 224 Wheels and tires Removing the spare wheel under the rear of the vehicle Take the lug wrench and auxiliary tool for the spare wheel lifter out of the vehicle tool kit page 202). Pull the spare wheel out from under the vehi‐ Open the tailgate/rear-end door.

  • Page 227: Technical Data 225

    Technical data 225 Notes on the technical data When operating two-way radios in the vehicle, always connect them to the The given data only applies to vehicles with low-reflection exterior antenna. standard equipment. You can obtain further infor‐ mation at a qualified specialist workshop. * NOTE Invalidation of the operating per‐...

  • Page 228: Vehicle Identification Plate, Vehicle Identification Number (Vin) And Engine Number

    226 Technical data Frequency band Maximum transmis‐ sion output 70 cm waveband 35 W 420 – 450 MHz Two-way radio 10 W (2G/3G/4G) The following devices can be used in the vehicle without restrictions: Example: vehicle identification plate (US vehicles) Two-way radios with a maximum transmission output of up to 100 mW Two-way radios with transmitter frequencies...

  • Page 229: Operating Fluids And Capacities

    Immediately rinse fuel off your skin with approved is not covered by the Mercedes-Benz soap and water. guarantee or goodwill gestures. If fuel comes into contact with your eyes, immediately rinse them thor‐...
  • Page 230 Even small amounts of the wrong fuel could ded for Mercedes-Benzto the fuel. result in damage to the fuel system, engine and exhaust system. Mercedes-Benz recommends using brand-name fuels with additives. Only refuel using low-sulfur, unleaded premium grade gasoline with at least In some countries, the available fuel may not con‐...
  • Page 231 Further information may be obtained at any quali‐ fied specialist workshop. Have the engine oil changed after the prescribed intervals. Rear axle Mercedes-Benz recommends having the oil Operating fluid: transmission oil changed at a qualified specialist workshop. Product descrip‐ Maintenance inter‐...
  • Page 232 Have the brake fluid renewed every two years at * NOTE Overheating at high outside tem‐ a qualified specialist workshop. peratures Only use brake fluid approved by Mercedes-Benz If an inappropriate coolant is used, the engine in accordance with MB-Freigabe or MB-Approval cooling system is not sufficiently protected 331.0.
  • Page 233 Observe the notes on operating fluids conditioning system. page 227). Only use the refrigerant R134a or the PAG oil approved by Mercedes-Benz for & WARNING ‑ Risk of fire and injury from your vehicle. windshield washer concentrate The approved PAG oil must not be mixed Windshield washer concentrate is highly flam‐...

  • Page 234: Vehicle Data

    232 Technical data Rear air conditioning system Opening range Model Refrigerant Cargo Van All models 33.5 oz (950 g) Height of the tailgate when 86.0 in opened (2185 mm) Model PAG oil Opening range of the tail‐ 41.2 in All models 4.9 oz (139 g) gate (1047 mm)

  • Page 235: Trailer Hitch

    Load width 47.4 in Mercedes-Benz recommends having a trailer (1205 mm) hitch retrofitted at a Mercedes-Benz Van Dealer. Only use a trailer hitch which has been tested Max. load width 61.1 in and specially approved by Mercedes-Benz for (1552 mm) your vehicle.

  • Page 236: Cargo Tie-Down Points And Carrier Systems

    234 Technical data Cargo tie-down points and carrier systems Ensure that the weight of the roof lug‐ gage and roof luggage rack does not Loading capacity of the cargo tie-down points exceed the maximum permissible roof and tie-down eyes load. Observe the notes on securing loads Arrange the supporting feet of the roof page 168).

  • Page 237: Display Messages And Warning And Indicator Lamps 235

    Display messages and warning and indicator lamps 235 You can hide low-priority display messages using Display messages the a or % steering-wheel button. The dis‐ Introduction play messages will be saved to the message memory. Rectify the cause of a display message Notes on display messages as quickly as possible.
  • Page 238 236 Display messages and warning and indicator lamps play as a means of orientation, together with the number of saved display messages. Press % to exit the display messages screen. Safety systems Display messages Possible causes/consequences and Solutions * ABS, BAS, hill start assist and ESP ®...
  • Page 239 Display messages and warning and indicator lamps 237 Display messages Possible causes/consequences and Solutions ® Have ABS and ESP checked immediately at a qualified specialist workshop. * ABS, BAS, hill start assist and ESP ® as well as its driving safety sys‐ tems are temporarily unavailable.
  • Page 240 238 Display messages and warning and indicator lamps Display messages Possible causes/consequences and Solutions The steerability and braking characteristics are heavily impaired and the braking distance may increase. In addition, other driving safety systems are switched off. Drive on carefully. Have ABS and ESP ®...
  • Page 241 Display messages and warning and indicator lamps 239 Display messages Possible causes/consequences and Solutions The PASSENGER AIRBAG OFF indicator lamp must light up continuously. If the indicator lamp is lit, the occupant classi‐ fication system (OCS) has disabled the co-driver airbag page 30).
  • Page 242 240 Display messages and warning and indicator lamps Display messages Possible causes/consequences and Solutions With the seat unoccupied and the ignition switched on, check the following: The PASSENGER AIRBAG OFF indicator lamp must light up continuously. If the indicator lamp is lit, the occupant classi‐ fication system (OCS) has disabled the front passenger air‐...
  • Page 243 Display messages and warning and indicator lamps 241 Display messages Possible causes/consequences and Solutions Ensure that no objects have become trapped beneath the front passenger seat. Switch off the ignition. Open the front passenger door. Remove the child and the child restraint system from the front passenger seat.
  • Page 244 242 Display messages and warning and indicator lamps Display messages Possible causes/consequences and Solutions & WARNING Risk of injury or death when using a rearward- facing child restraint system while the front passenger air‐ bag is enabled If you secure a child in a rearward-facing child restraint system on the front passenger seat and the PASSENGER AIR BAG OFF indicator lamp is off, the front passenger airbag can deploy in the event of an accident.
  • Page 245 Display messages and warning and indicator lamps 243 Display messages Possible causes/consequences and Solutions If these conditions are not met, the automatic co-driver's airbag actuation is malfunctioning. Install the child restraint system on a suitable rear seat. Seat a person of smaller stature on a suitable rear seat. Consult a qualified specialist workshop immediately.
  • Page 246 244 Display messages and warning and indicator lamps Display messages Possible causes/consequences and Solutions ® Check whether the display message has disappeared and ESP is operational. If the display message continues to be shown: Drive on carefully. Consult a qualified specialist workshop immediately. * EBD is unavailable due to a malfunction.
  • Page 247 Display messages and warning and indicator lamps 245 Display messages Possible causes/consequences and Solutions ÷ * ESP ® , BAS and hill start assist are unavailable due to a malfunction. ATTENTION ASSIST is deactivated and other driving systems could be automatically deactivated. Inoperative See Opera- The brake system continues to function normally, but without the tor's Manual...
  • Page 248 246 Display messages and warning and indicator lamps Display messages Possible causes/consequences and Solutions ÷ * ESP ® , BAS and hill start assist are unavailable due to a malfunction. Self-diagnosis is not yet complete, for example. ATTENTION ASSIST is deactivated and other driving systems could Currently Unavail.
  • Page 249 Display messages and warning and indicator lamps 247 Display messages Possible causes/consequences and Solutions * The restraint system is malfunctioning. In addition, the 6 warn‐ ing lamp on the instrument cluster lights up. & WARNING Risk of injury due to malfunctions in the restraint SRS Malfunction: system Service Required...
  • Page 250 248 Display messages and warning and indicator lamps Display messages Possible causes/consequences and Solutions * The corresponding window curtain airbag is malfunctioning. In addi‐ tion, the 6 warning lamp on the instrument cluster lights up. & WARNING Risk of injury or fatal injury due to a malfunction Left Curtain Airbag Mal- in the window curtain airbag function: Service...
  • Page 251 Display messages and warning and indicator lamps 249 Display messages Possible causes/consequences and Solutions Active Distance Assist * An activation condition for Active Distance Assist DISTRONIC has not been fulfilled. - - - mph Comply with the activation conditions for Active Distance Assist DISTRONIC ( page 116).
  • Page 252 250 Display messages and warning and indicator lamps Display messages Possible causes/consequences and Solutions The system is outside the operating temperature range. The on-board electrical system voltage is too low. If the causes mentioned above no longer apply, the display message will disappear and Active Brake Assist will be operational again.
  • Page 253 Display messages and warning and indicator lamps 251 Display messages Possible causes/consequences and Solutions Park Assist Canceled * An acoustic signal sounds as well. The active parking assistance systems have been canceled and Active Parking Assist will automat‐ ically be aborted. You have touched the steering wheel, for example, or have driven at too high a speed.
  • Page 254 252 Display messages and warning and indicator lamps Display messages Possible causes/consequences and Solutions The battery is no longer being charged for one of the following rea‐ sons: Faulty alternator Torn poly-V belt Malfunction in the electronics Stop immediately in accordance with the traffic conditions and switch off the engine.
  • Page 255 Display messages and warning and indicator lamps 253 Display messages Possible causes/consequences and Solutions * A warning tone also sounds. The coolant is too hot. & WARNING Risk of burns when opening the hood If you open the hood when the engine has overheated or when Coolant Too Hot: Stop there is a fire in the engine compartment, the following situa‐...
  • Page 256 254 Display messages and warning and indicator lamps Display messages Possible causes/consequences and Solutions * The coolant level is too low. * NOTE Engine damage due to insufficient coolant Check Coolant Level Avoid long journeys with insufficient coolant. Add coolant, following the notes on coolant ( page 180).
  • Page 257 Display messages and warning and indicator lamps 255 Display messages Possible causes/consequences and Solutions * NOTE Engine damage caused by driving with insufficient engine oil Avoid long journeys with insufficient engine oil. Check the oil level when next refueling, at the latest page 179).
  • Page 258 256 Display messages and warning and indicator lamps Display messages Possible causes/consequences and Solutions & WARNING Risk of an accident due to insufficient tire pres‐ sure The tires can burst. The tires can wear excessively and/or unevenly. The driving characteristics as well as the steering and brak‐ ing may be greatly impaired.
  • Page 259 Display messages and warning and indicator lamps 257 Display messages Possible causes/consequences and Solutions Tire Press. Monitor Inop- * The tire pressure monitoring system is malfunctioning and switched off. Either the wheels installed do not have suitable tire pressure erative sensors or the system is malfunctioning, e.g.
  • Page 260 258 Display messages and warning and indicator lamps Display messages Possible causes/consequences and Solutions & WARNING Risk of accident due to driving with the hood unlocked The hood may open and block your view. Never release the hood when driving. Before every trip, ensure that the hood is locked.
  • Page 261 Display messages and warning and indicator lamps 259 Display messages Possible causes/consequences and Solutions Apply Brake to Shift * You have tried to shift the transmission to position h, k or i from 'P' without applying the brake. Depress the brake pedal. * You have tried to shift the transmission to position k without To Engage R First Depress Brake...

  • Page 262: Indicator And Warning Lamps

    260 Display messages and warning and indicator lamps Lights Display messages Possible causes/consequences and Solutions * The corresponding light source is defective. Have defective LED lights replaced at a qualified specialist work‐ shop. Check Left Low Observe the notes on changing a bulb ( page 80).
  • Page 263 Display messages and warning and indicator lamps 261 Safety systems Warning/indicator Possible causes/consequences and Solutions lamp *The red warning lamp for the restraint system is on while the engine is running. The restraint system is malfunctioning. Restraint system warning & WARNING Risk of injury due to malfunctions in the restraint lamp system Components in the restraint system may be activated unintention‐...
  • Page 264 262 Display messages and warning and indicator lamps Warning/indicator Possible causes/consequences and Solutions lamp *$ (USA only) or J (Canada only): The red brake warning lamp is on while the engine is running. There is insufficient brake fluid in the brake fluid reservoir. Brake system warning &...
  • Page 265 Display messages and warning and indicator lamps 263 Warning/indicator Possible causes/consequences and Solutions lamp When pulling away, accelerate only as much as is necessary. Depress the accelerator pedal less during your journey. Adapt your driving style to suit the road and weather conditions. Do not switch off ESP ®...
  • Page 266 264 Display messages and warning and indicator lamps Warning/indicator Possible causes/consequences and Solutions lamp Adapt your driving style to suit the road and weather conditions. ® If ESP cannot be switched on: Drive on carefully. ® Have ESP checked at a qualified specialist workshop. Seat belt Warning/indicator Possible causes/consequences and...
  • Page 267 Display messages and warning and indicator lamps 265 Driving systems Warning/indicator Possible causes/consequences and Solutions lamp · *The red distance warning lamp lights up while the vehicle is in motion. The distance to the vehicle in front is too small for the selected speed.
  • Page 268 266 Display messages and warning and indicator lamps Warning/indicator Possible causes/consequences and Solutions lamp Ignition system (in vehicles with a gasoline engine) Fuel system This can cause the emissions limit values to be exceeded and the engine to run in emergency mode. Have the vehicle checked immediately at a qualified specialist workshop.
  • Page 269 Display messages and warning and indicator lamps 267 Warning/indicator Possible causes/consequences and Solutions lamp In vehicles without steering-wheel buttons – via the display on the on-board computer In vehicles with steering-wheel buttons – via the analog dis‐ play on the instrument cluster Do not restart the engine until the coolant temperature is below the specified maximum value.
  • Page 270 268 Display messages and warning and indicator lamps Warning/indicator Possible causes/consequences and Solutions lamp In vehicles without steering wheel buttons – via the display on the on-board computer . In vehicles with steering wheel buttons – via the analog dis‐ play on the instrument cluster If the coolant temperature is below the maximum value specified below, you can continue driving to the nearest qualified specialist...
  • Page 271 Display messages and warning and indicator lamps 269 Warning/indicator Possible causes/consequences and Solutions lamp *The yellow tire pressure monitoring system warning lamp (pressure loss/malfunction) flashes for approximately one minute and then remains lit. The tire pressure monitoring system is malfunctioning. Tire pressure monitoring system warning lamp &...

  • Page 272: 270 Index

    270 Index After-sales service 1, 2, 3 ... see ASSYST PLUS service interval display 3-zone automatic climate control Air recirculation button (control panel).......... 91 Convenience opening/closing....95 12 V socket Airbag see Socket (12 V) Activation..........24 Front airbag (driver, co-driver)....28 Installation locations......
  • Page 273 Index 271 Non-operational times with the battery disconnected......176 Back support Regular maintenance work....176 see Lumbar support (4-way) Special service requirements....176 Backing up warning device ATA (Anti-Theft Alarm system) Notes..........121 Activating and deactivating the BAS (Brake Assist System)..... 111 interior motion sensor......
  • Page 274 272 Index New/replaced brake disks and Seat cover.......... 185 brakepads..........97 Sensors..........184 Restricted braking effect (salt-trea‐ Tailpipes..........184 ted roads)........... 100 Trailer hitch........184 Wet road surfaces......100 Washing by hand........ 183 Wheels/rims........184 Brake Assist System Windows..........184 see BAS (Brake Assist System) Wiper blades........
  • Page 275 Index 273 LATCH-type (ISOFIX) (installing)... 37 Convenience opening....... 57 Notes on risks and dangers....34 Convenience opening/closing....95 Securing on the front passenger seat... 39 Conversions..........14 Securing on the rear seat..... 38 Coolant Top Tether..........38 Checking level........180 Children Filling capacities........
  • Page 276 274 Index Dealership Door see Qualified specialist workshop Locking (emergency key)...... 46 Unlocking (emergency key)....46 Journeys abroad........99 Door control panel........12 Definitions (tires and loading)....214 DOT, Tire Identification Number (TIN).. 212 Defrosting windows......... 94 Drinking and driving........ 98 Destination Driving and drinking........
  • Page 277 Index 275 Engine Driving in winter......... 101 Driving off-road........102 Engine number........226 Driving on flooded roads..... 101 Parking..........108 Driving on wet roads......101 Problems..........108 Hydroplaning........101 Starting (key)........97 Mountainous terrain......104 Starting assistance......191 Drowsiness detection Engine electronics (notes)....
  • Page 278 Adjusting the front electrically....73 Front door Headliner (care)........185 Opening (from inside)......45 Help call Unlocking (from inside)......45 see Mercedes-Benz emergency call system Front wheel arch High beam Fender..........81 Activating/deactivating......78 Installing/removing the cover....81 Adaptive Highbeam Assist....79 Fuel Replacing light sources......
  • Page 279 Index 277 LATCH-type (ISOFIX) child seat Overview..........136 anchor Warning/indicator lamps overview..7, 8 Installing..........37 Instrument lighting........ 141 Light switch (overview)......77 Instrument panel see Cockpit (overview) Lighting Adjusting the instrument lighting..141 Intelligent light system Adaptive Highbeam Assist....79 Lighting see Lights Interior lighting...
  • Page 280 278 Index Making a call via the overhead con‐ trol panel..........150 M+S tires..........205 Transferred data......... 151 Maintenance Mercedes-Benz emergency call system Notes..........175 Automatic emergency call....188 Vehicle..........15 Information......... 187 Maintenance Information on data transfer....189 see ASSYST PLUS service interval display Manual emergency call.......
  • Page 281 Index 279 Selecting the unit of measurement for distance........148 Navigation Setting the display language....148 Configuring settings......154 Setting the sensitivity of the rain Overview..........155 sensor..........148 Updating maps........165 Setting the surround lighting....148 Navigation Setting the time and date....148 see Destination entry Settings menu........
  • Page 282 280 Index Operating Instructions (vehicle equipment)..........14 QR code (rescue card)......20 Operating safety Qualified specialist workshop....18 Changes in the engine power output..17 Information........... 16 Outside mirror Radar and ultrasonic sensors Setting options........12 Damage..........110 Outside mirrors Radio folding in/out........
  • Page 283 Index 281 Refrigerant (air conditioning) Starting and ending......158 Notes..........231 Refueling Refueling the vehicle......106 Safety systems see Driving safety system Registration Vehicle..........18 Safety vest..........187 Regulating headlamp range....78 Satellite radio Activating/deactivating TuneStart™... 165 Replacing a wheel Deleting user data......
  • Page 284 282 Index Setting the date (vehicle without Socket (12 V) steering-wheel buttons)......143 Front center console......76 Spare wheel Setting the language (vehicle with steering-wheel buttons)......148 Installing/removing......223 Notes..........222 Setting the language (vehicle with‐ Special seat belt retractor...... 36 out steering-wheel buttons)....
  • Page 285 Index 283 Switching the rear window Tire pressure defroster on/off........95 Checking (tire pressure monitoring system)..........209 Maximum..........213 Notes..........206 Tail lamps (replacing bulbs)....83 Restarting the tire pressure monitor.. 209 Tailgate Tire pressure monitoring system EASY-PACK........... 52 (function)..........209 Limiting the opening angle....
  • Page 286 284 Index Tire pressure monitoring system Information......... 133 (function)..........209 Notes..........131 Tire pressure table......207 Permissible trailer loads and trailer Tire quality grades......211 drawbar noseweights......134 Traction grade........211 Power supply........135 Tread wear grade........ 211 Socket..........132 Unusual driving characteristics..
  • Page 287 Index 285 Using the stowage net on the seat Vehicle maintenance backrest............ 75 see ASSYST PLUS service interval display Vehicle operation Outside the USA or Canada....15 Vehicle Vehicle tool kit Correct use.......... 18 In the seat base........201 Data recording........20 Storage compartment in the rear Diagnostics connection......
  • Page 288 286 Index Washer fluid Windshield see Windshield washer fluid see Windshield Washing by hand (care)......183 Windshield washer fluid......231 Windshield wipers Washing the engine....... 183 Replacing the wiper blades....86 Wheel rotation........217 Switching on/off........85 Wheels Winter driving (snow chains)....205 Care...........

Table of Contents