Mercedes Me Calls - Mercedes-Benz Metris Operator's Manual

148 Mercedes me
148
Mer

Mercedes me calls

cedes me calls
Making a call via the ov Making a call via t he over erhead contr head control panel
1
Breakdown assistance call button F
2
Cover for G button (SOS button)
3
G button (SOS button)
Making a breakdo Making a br eakdown assist wn assistance call ance call
Press button 1.
#
Making an emergency call Making an emerg ency call
Brie y press the cover on G button
#
open it.
Press and hold G button
#
second.
An emergency call can still be triggered when a
breakdown assistance call is active. This has prior-
ity over all other active calls.
Inf Infor ormation about ser mation about service calls using t vice calls using the butt
in the ov in t he over erhead contr head control panel ol panel
In the event of a breakdown, you will get support:
You can nd information on the following topics:
Activation of Mercedes me connect
R
Operating the vehicle
R
Other products and services from Mercedes-
R
Benz
Arr Arranging a ser anging a service appointment via Mer vice appointment via Mercedes me
call call
If you have activated the maintenance manage-
ment service, relevant vehicle data is transferred
automatically to the Mercedes-Benz customer cen-
ter. You will then receive individual recommenda-
tions regarding the maintenance of your vehicle.
ol panel
Regardless of whether you have consented to the
maintenance management service, you are
reminded in the instrument cluster a er a certain
amount of time that a service is due.
T T o arr o arrang
#
info call button (
A er your con rmation, the vehicle data is
sent and the Mercedes-Benz customer center
deals with your appointment. The information
is then sent to your desired service outlet.
They will contact you to con rm the appoint-
ment and, if necessary, to discuss the details.
Consenting to dat Consenting t
R R eq equir uirements:
There is an active Mercedes me call via the
R
buttons in the overhead control panel
(
/
If the Mercedes me connect services are activa-
ted, no query for data transfer appears in the
instrument cluster.
If the Mercedes me connect services are not acti-
vated, the following message appears in the instru-
2 to
ment cluster
Con rm or decline the query with the f or g
#
3 for at least one
buttons in the instrument cluster
(
/
If the data protection query is accepted via the
f, relevant identi cation data is transferred
automatically.
he buttons ons
T T r r ansf ansferr
When you make a service call via Mercedes me,
data is transmitted. This enables targeted advice
and smooth service.
The following requirements must be met for the
data transfer:
The vehicle is switched on.
R
The necessary data transmission technology is
R
supported by the mobile network provider.
A su cient mobile phone connection quality is
R
provided.
cedes me
Multi-stage transmission depends on the following
factors:
Reason for the initiation of the call
R
Available mobile radio transmission technology
R
ange a ser e a service appointment vice appointment: : select the
page 148).
/
o data tr a transf ansfer f er for a Mer or a Mercedes me call
ements:
page 148).
Send Data?.
page 135).
erred dat ed data dur a during a Mer ing a Mercedes me call cedes me call
cedes me call