Troubleshooting; Startup Failure Of The Device; Power Supply Failure; Fan Tray Failure - H3C SR6602-I Installation Manual

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Troubleshooting

Startup failure of the device

Symptom
The device fails to start up, and the RUN LED on the device is off.
Solution
To resolve the issue:
1. Troubleshoot the power supplies if all LEDs of the device are off. For the power supply
troubleshooting method, see
2. Make sure the DIMMs are installed correctly and securely. As a best practice, remove and
reinstall the DIMMs to ensure that they are installed correctly and securely.
3. Install the DIMMs in idle slots and power on the device again.
4. If the issue persists, contact H3C Support.

Power supply failure

Symptom
The device fails to be powered on, and the status LED on the power supply is off.
Solution
To resolve the issue:
1. Verify that the power cord is connected correctly and reliably.
2. Verify that the power source is as required by the power supply.
3. Verify that the device operates at acceptable temperature ranges and the power supply has
good ventilation.
4. If the issue persists, contact H3C Support.
To replace a power supply, see

Fan tray failure

Symptom
The system reports a fan tray failure:
%May 22 10:13:17:666 2020 H3C DEV/2/FAN_FAILED: Fan 2 failed.
The status LED on the fan tray is steady yellow.
Solution
To resolve the issue:
1. Verify that the air inlet and outlet vents of the chassis are not blocked. Clear the obstructions if
any.
2. Replace the fan tray.
3. If the issue persists, contact H3C Support.
"Power supply failure."
"Replacing a power supply."
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