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Installation Manual
H3C SecPath V1000-A Security Gateway
7.1 Troubleshooting the Power System
1)
Symptom:
The PWR0/PWR1 LED does not light.
2)
Troubleshooting:
Check that:
The power switch of the PSU is turned on.
The power switch of the mains supply is turned on.
The power cord is connected correctly.
Correct mains supply is used.
Caution:
Do not hot-swap the power cord. Contact your supplier if the PWR0/PWR1 LED does
not light yet after you finish the above operations.
7.2 Troubleshooting the Configuration System
If the security gateway is operating normally after it is powered up, it displays the
start-up information on the console terminal. If the configuration system has failed, it
displays illegible characters or nothing at all.
I. No information on the terminal
1)
Symptom:
The powered-up security gateway displays nothing on the console terminal.
2)
Troubleshooting:
Step 1: Check that:
The power system is operating normally.
The console cable is connected correctly.
Step 2: If you cannot locate the problem yet, check the console cable and the terminal
(e.g., HyperTerminal) parameter settings.
Chapter 7 Troubleshooting
7-1
Chapter 7 Troubleshooting
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Table of Contents
Troubleshooting
