H3C VG 31-08 Installation Manual
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H3C VG 31-08 Installation Manual

H3C VG 31-08 Installation Manual

Voice gateway
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H3C VG 31-08 Voice Gateway
Installation Manual
Hangzhou Huawei-3Com Technology Co., Ltd
http://www.huawei-3com.com
Manual Version: T2-08042Y-20060707-C-1.00

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  • Page 1 H3C VG 31-08 Voice Gateway Installation Manual Hangzhou Huawei-3Com Technology Co., Ltd http://www.huawei-3com.com Manual Version: T2-08042Y-20060707-C-1.00...
  • Page 2 All Rights Reserved No part of this manual may be reproduced or transmitted in any form or by any means without prior written consent of Hangzhou Huawei-3Com Technology Co., Ltd. Trademarks H3C, Aolynk, , IRF, H Care, , Neocean, , TOP...

  • Page 3: About This Manual

    About This Manual Related Documentation In addition to this manual, each H3C VG Series Voice Gateways documentation set includes the following: Manual Content It provides guidelines to user H3C VG Series Voice Gateways operations on the H3C VG Operation Manual Series Voice Gateways.
  • Page 4 Chapter Contents Elaborates on the installation flowchart and how to install H3C VG 3 Installing the VG 31-08 31-08 Voice Gateway. Presents booting and configuration fundamentals of H3C VG 31-08 4 Booting and Configuring Voice Gateway including setting up, the VG 31-08 powering up the device, and basic configuration procedures.
  • Page 5 Convention Description Alternative items are grouped in braces and separated by vertical bars. A minimum { x | y | ... } * of one or a maximum of all can be selected. Optional alternative items are grouped in [ x | y | ... ] * square brackets and separated by vertical bars.
  • Page 6 Convention Description Note Means a complementary description. Environmental Protection This product has been designed to comply with the requirements on environmental protection. For the proper storage, use and disposal of this product, national laws and regulations must be observed.

  • Page 7: Table Of Contents

    2.1.5 Lightning Protection..........2-4 2.1.6 Checking the Rack/Workbench/Tabletop....2-4 2.2 Safety Precautions .............2-5 2.3 Tools, Cables, Meters, and Devices ........2-6 Chapter 3 Installing the VG 31-08 ..........3-1 3.1 Installation Flowchart ............3-1 3.2 Installing the VG 31-08 ............3-2 3.2.1 Tabletop/Workbench Mounting .......3-2 3.2.2 Rack Mounting............3-2 3.3 Connecting the Grounding Cable........3-3...
  • Page 8 3.7 Connecting the Telephone Cable ........3-7 3.8 Connecting the Power Cord..........3-8 3.9 Verifying Installation ............3-9 Chapter 4 Booting and Configuring the VG 31-08......4-1 4.1 Booting ................4-1 4.1.1 Setting up a Configuration Environment ....4-1 4.1.2 Powering up the VG 31-08 ........4-5 4.1.3 Startup Process ............4-7...
  • Page 9 5.5.4 Downloading the Application Program ....5-16 5.6 Uploading/Downloading Configuration File and Program Using FTP ................5-17 5.6.1 Setting up Uploading/Downloading Environment..5-17 5.6.2 Configuring the FTP Service on the VG 31-08..5-19 5.6.3 Uploading/Downloading Application/Boot ROM Program/Configuration File ..........5-20 5.7 Solutions when the Password is Lost ......5-22 5.7.1 When a user password is lost .......5-22...
  • Page 10 Figure 1-3 VG 31-08 rear panel ..........1-2 Figure 1-4 LEDs on VG 31-08 front panel.......1-5 Figure 3-1 Installation flowchart ..........3-1 Figure 3-2 Rack mounting of the VG 31-08 ......3-3 Figure 3-3 Console cable assembly........3-5 Figure 3-4 Ethernet cable assembly ........3-6 Figure 4-1 Local configuration through the console port..4-1...
  • Page 11 Installation Manual H3C VG 31-08 Voice Gateway List of Tables List of Tables Table 1-1 System Specifications..........1-3 Table 1-2 LEDs ................1-5 Table 1-3 Attributes of the console port ........1-6 Table 1-4 Attributes of the FE interface ........1-6 Table 1-5 Attributes of the FXS port ........1-7 Table 1-6 Attributes of the FXO port ........1-8...

  • Page 12: Chapter 1 Product Overview

    Chapter 1 Product Overview Chapter 1 Product Overview 1.1 Introduction H3C VG 31-08 Voice Gateway (hereinafter referred to as VG 31-08) is a new-generation access device intended for enterprise and small office, home office (SOHO) users. It integrates the access of...

  • Page 13: Figure 1-2 Vg 31-08 Front Panel

    Installation Manual H3C VG 31-08 Voice Gateway Chapter 1 Product Overview 1.2 Hardware Features 1.2.1 Appearance Figure 1-1 Appearance of the VG 31-08 Figure 1-2 VG 31-08 front panel Figure 1-3 VG 31-08 rear panel...

  • Page 14: Table 1-1 System Specifications

    Installation Manual H3C VG 31-08 Voice Gateway Chapter 1 Product Overview 1.2.2 System Specifications Table 1-1 System Specifications Item Description One console port Eight FXO ports Fixed interfaces Eight FXS ports One Ethernet interface Boot ROM 512 KB 64 KB (default)
  • Page 15 5% to 95% (noncondensing) Note: Synchronous dynamic random access memory (SDRAM) is where the host applications are running. Flash memory stores programs and configuration files. 1.2.3 LEDs The VG 31-08 has 19 LEDs in total as described in the following figure.

  • Page 16: Figure 1-4 Leds On Vg 31-08 Front Panel

    (2) Fan LED (3) FXO LEDs (0 to 7) (4) FXS LEDs (0 to 7) (5) Ethernet interface LED Figure 1-4 LEDs on VG 31-08 front panel Table 1-2 LEDs Description OFF indicates the VG 31-08 is not powered ON means the VG 31-08 is powered on.

  • Page 17: Table 1-3 Attributes Of The Console Port

    H3C VG 31-08 Voice Gateway Chapter 1 Product Overview 1.2.4 Interface Attributes The VG 31-08 provides one console port, one 10/100 Mbps Ethernet interface, FXS ports and FXO ports. The following subsections describe the attributes of these ports. I. Console port (CON)

  • Page 18: Table 1-5 Attributes Of The Fxs Port

    Installation Manual H3C VG 31-08 Voice Gateway Chapter 1 Product Overview Attribute Description Cable Straight-through cable, crossover cable Ethernet_II Frame format Ethernet_SNAP 10/100 Mbps auto-sensing Operating mode Full duplex/Half duplex auto-sensing Network protocol III. FXS port Table 1-5 Attributes of the FXS port...

  • Page 19: Table 1-6 Attributes Of The Fxo Port

    Installation Manual H3C VG 31-08 Voice Gateway Chapter 1 Product Overview IV. FXO port Table 1-6 Attributes of the FXO port Attribute Description Connector RJ-11 Number of connectors Cable Telephone cable with ferrite bead Trunk interface of the loop compliant with ITU Q.552...

  • Page 20: Table 2-1 Temperature/Humidity Requirements In The Equipment Room

    Chapter 2 Installation Preparations Chapter 2 Installation Preparations 2.1 Site Requirements The VG 31-08 is intended for indoor use only. To ensure normal operation and longevity of your device, install it in an environment that meets the requirements below. 2.1.1 Temperature/Humidity You must keep the temperature and humidity in the equipment room within a certain range.

  • Page 21: Table 2-2 Requirement On Dust Content In The Equipment Room

    Installation Manual H3C VG 31-08 Voice Gateway Chapter 2 Installation Preparations 2.1.2 Cleanliness The equipment room must be free of explosive, electric, magnetic, or corrosive dust. The contents of dust must be limited as shown in the following table: Table 2-2 Requirement on dust content in the equipment room Max.

  • Page 22: Esd Prevention

    Warning: There is an anti-dismantle seal on a screw on the chassis. You must keep the seal intact before your agent maintains your VG 31-08. Huawei-3Com is not liable for any damage or consequence resulted from users' operation without permission.

  • Page 23: Electromagnetic Environment

    Installation Manual H3C VG 31-08 Voice Gateway Chapter 2 Installation Preparations 2.1.4 Electromagnetic Environment Any possible interference source, whether from inside or outside the device, impacts the VG 31-08 negatively in the form of capacitive coupling, inductive coupling, electromagnetic radiation, common-impedance (including the grounding system) coupling.

  • Page 24: Safety Precautions

    Installation Manual H3C VG 31-08 Voice Gateway Chapter 2 Installation Preparations There is adequate clearance around the air exhaust vents for ventilation. The rack/workbench/tabletop has a good ventilation system. The rack/workbench/tabletop is firm enough to support the device and its accessories.

  • Page 25: Tools, Cables, Meters, And Devices

    Installation Manual H3C VG 31-08 Voice Gateway Chapter 2 Installation Preparations You are recommended to use uninterrupted power supply (UPS) for your device. 2.3 Tools, Cables, Meters, and Devices I. Tools ESD-preventive wrist strap II. Cables Grounding cable and power cord...

  • Page 26: Figure 3-1 Installation Flowchart

    Installation Manual H3C VG 31-08 Voice Gateway Chapter 3 Installing the VG 31-08 Chapter 3 Installing the VG 31-08 3.1 Installation Flowchart Start Install the VG 31-08 at a specified location Connect the PGND Connect the console terminal Connect to the Ethernet...

  • Page 27: Rack Mounting

    Attach the rack-mount brackets to the front or rear of the chassis with screws. Step 2: Place the VG 31-08 on a shelf in the rack and slide it to a proper position along the guide rails. Step 3: Fix the rack-mount brackets to the rack posts with suitable antirust pan-head screws.

  • Page 28: Connecting The Grounding Cable

    Figure 3-2 Rack mounting of the VG 31-08 3.3 Connecting the Grounding Cable Warning: Properly connect the grounding cable before connecting other cables and shorten the grounding cable as much as possible to protect the VG 31-08 and the peer device against lightning strikes.

  • Page 29: Connecting To The Console Terminal

    H3C VG 31-08 Voice Gateway Chapter 3 Installing the VG 31-08 The AC input end of the VG 31-08 is connected to an AC noise filter whose neutral point is connected to the chassis directly, thus forming a protection ground (PGND). The PGND must be connected...

  • Page 30: Connecting To The Ethernet

    RS232 serial port or more commonly, a PC. Step 2: Connect the cable. Power down the console terminal, and then connect the RS232 serial port on the console terminal to the console port on the VG 31-08 through the console cable. 3.5 Connecting to the Ethernet I.

  • Page 31: Figure 3-4 Ethernet Cable Assembly

    Installation Manual H3C VG 31-08 Voice Gateway Chapter 3 Installing the VG 31-08 Figure 3-4 Ethernet cable assembly Ethernet cables fall into two types: straight-through (standard) and crossover. Use a crossover cable if you are connecting the voice gateway to a PC or router; use a straight-through cable if you are connecting the device to a Hub or an Ethernet switch.

  • Page 32: Connecting The Telephone

    Chapter 3 Installing the VG 31-08 Step 1: Insert one end of the Ethernet cable to the Ethernet port of the VG 31-08 and connect the other end to a hub, an Ethernet switch, or a router. Step 2: Check that the LINK LED on the front panel is ON. ON means the network cable is correctly connected.

  • Page 33: Connecting The Power Cord

    III. Connecting the AC-input power cord Step 1: Connect one end of the power cord to the AC-input socket on the VG 31-08 and the other end to the AC power outlet. Step 2: Power up the VG 31-08. Step 4: Check that the PWR LED on the front panel is ON, which...

  • Page 34: Verifying Installation

    Chapter 3 Installing the VG 31-08 Caution: Normally, the startup information is displayed on the terminal screen after you power on the VG 31-08. For more information, refer to section 4.1.3 “Startup Process”. 3.9 Verifying Installation Each time before you power up the VG 31-08 during installation,...

  • Page 35: Chapter 4 Booting And Configuring The Vg 31-08

    I. Connecting the VG 31-08 to a console terminal As shown in Figure 4-1, connect the RJ-45 connector of the console cable to the console port on the VG 31-08, and the DB9 connector to the serial port on the PC.

  • Page 36: Figure 4-2 Set Up A New Connection

    Installation Manual Chapter 4 Booting and Configuring H3C VG 31-08 Voice Gateway the VG 31-08 Figure 4-2 Set up a new connection Step 2: Enter the name of the new connection in the Name field and click <OK>. The dialog box, as shown in Figure 4-3, displays.

  • Page 37: Figure 4-3 Set The Connection Port

    Installation Manual Chapter 4 Booting and Configuring H3C VG 31-08 Voice Gateway the VG 31-08 Figure 4-3 Set the connection port Step 5: Click <OK>. The Port Settings tab, shown in Figure 4-4, appears and you can set the serial port parameters. Set the following...

  • Page 38: Figure 4-4 Set Communication Parameters

    H3C VG 31-08 Voice Gateway the VG 31-08 Figure 4-4 Set communication parameters Step 6: Click <OK>. The HyperTerminal dialog box appears. Step 7: Select Properties. Step 8: In the H3C Properties dialog box, select the Settings tab, as shown in Figure 4-5.

  • Page 39: Powering Up The Vg 31-08

    Figure 4-5 Set the terminal type Step 9: Select VT100 or Auto detect in the Emulation dropdown menu. Step 10: Click <OK>. 4.1.2 Powering up the VG 31-08 I. Checking before power-up Before powering up the VG 31-08, verify that:...
  • Page 40 (or PC) has been started and the related parameters have been set on it. Warning: Locate the power switch in the room before powering up the VG 31-08. Then, if an accident occurs, you can quickly shut off the power. II. Powering up the VG 31-08 Power up the VG 31-08.

  • Page 41: Startup Process

    H3C VG 31-08 Voice Gateway the VG 31-08 4.1.3 Startup Process I. Booting After being powered up, the VG 31-08 first runs the Boot ROM program. The following system information will be displayed on the terminal screen. Note: The contents displayed on the terminal could vary with different Boot ROM versions.
  • Page 42 II. System decompression and initialization The system displays: Press ENTER key to get started when you see ATS0=1. System is starting...ATS0=1 Press <Enter>, and the system displays: [VG] This prompt means that the VG 31-08 enters system view and is ready for configuration.

  • Page 43: Configuration Fundamentals

    Step 4: Configure routes and other features. For more information on the configuration related to protocols and functions for the VG 31-08, refer to H3C VG Series Voice Gateways Operation Manual. 4.2.2 Features of the Command Line Interface The VG series voice gateways provide the command line interface (CLI), which allows you to implement hierarchical protections against unauthorized users.

  • Page 44: Features Of Web-Based Configuration

    Installation Manual Chapter 4 Booting and Configuring H3C VG 31-08 Voice Gateway the VG 31-08 Telnet to configure the voice gateway locally or remotely, and then telnet to access and manage other devices. Assign different users with different levels (guest, operator, and administrator) to prevent unauthorized users.
  • Page 45 Installation Manual Chapter 4 Booting and Configuring H3C VG 31-08 Voice Gateway the VG 31-08 Bilingual display in English and Chinese. For details, refer to H3C VG Series Voice Gateways Web-based Configuration Manual 4-11...

  • Page 46: Chapter 5 Software Maintenance

    Installation Manual H3C VG 31-08 Voice Gateway Chapter 5 Software Maintenance Chapter 5 Software Maintenance The VG 31-08 maintains three types of files: Boot ROM program files Application files Configuration files Software maintenance of the VG 31-08 mainly involves upgrading/downloading Boot ROM and application program files, as well as uploading/downloading configuration files.
  • Page 47 Installation Manual H3C VG 31-08 Voice Gateway Chapter 5 Software Maintenance bytes SDRAM 8192k bytes Flash Memory Hardware Version is MTR 2.0 CPLD Version is CPLD 1.0 Bootrom Version is 1.04 Press Ctrl-B to enter Boot Menu Press <Ctrl+B>, and the system prompts:...
  • Page 48 Boot ROM (this option is provided for backward compatibility in version upgrade). 7: Exit the boot menu and reboot the VG 31-08. The following sections describe the two software upgrading methods provided in the boot menu and the operations in the Boot...

  • Page 49: Upgrading Application And Boot Rom Programs Using Xmodem

    5.2.1 Upgrading the Application Program Step 1: Enter the boot Menu (refer to section 5.1 “Boot Menu”) and enter 1 to download an application program through XModem. The VG 31-08 supports the following downloading rates: Please choose your download speed: 1: 9600 bps...
  • Page 50 Installation Manual H3C VG 31-08 Voice Gateway Chapter 5 Software Maintenance Download speed is 115200 bps. Change the termin,and select XMODEM protocol. Press <Enter> key when ready. Step 3: Change your terminal’s baud rate (see Figure 4-4) to the same baud rate for software downloading (115200 bps in this example).

  • Page 51: Figure 5-1 The Send File Dialog Box

    Installation Manual H3C VG 31-08 Voice Gateway Chapter 5 Software Maintenance Figure 5-1 The Send File dialog box Step 5: Click <Browse>, select the application file to be downloaded, set the protocol to XModem, and click <Send>. The following interface pops up:...

  • Page 52: Upgrading The Full Boot Rom Program

    Installation Manual H3C VG 31-08 Voice Gateway Chapter 5 Software Maintenance Step 6: After completing the downloading, the system begins writing data to the Flash memory and then displays the following information in the terminal interface, indicating the completion of the downloading: Download completed.
  • Page 53 Exit to Main Menu Enter your choice(1-5): Step 2: Enter 1 to download the Boot ROM program through XModem. The VG 31-08 provides several speed options. The subsequent operation steps are the same as those described in section 5.2.1 “Upgrading the Application Program”.

  • Page 54: Upgrading The Extended Segment Of The Boot Rom Program

    Installation Manual H3C VG 31-08 Voice Gateway Chapter 5 Software Maintenance 5.2.3 Upgrading the Extended Segment of the Boot ROM Program Step 1: Enter the boot menu (refer to section 5.1 "Boot Menu”), and enter 5 to enter the Boot ROM submenu, as shown in section 5.2.2 “Upgrading the Full Boot ROM Program”.

  • Page 55: Restoring The Extended Segment Of Boot Rom Program From Flash Memory

    Please wait, it may take a long time#### Backuping Bootrom program to FLASH successed! Step 3: When the Boot ROM submenu appears again, enter 5 to exit and reboot the VG 31-08. 5.3.2 Restoring the Extended Segment of Boot ROM Program from Flash Memory...

  • Page 56: Repairing The Extended Segment Of Boot Rom

    Installation Manual H3C VG 31-08 Voice Gateway Chapter 5 Software Maintenance 5.4 Repairing the Extended Segment of Boot If an error has occurred during the upgrade of the Boot ROM extended segment, and you are not able to enter the related menus by pressing <N>...

  • Page 57: Upgrading The Application Program Using Tftp

    ROM (this option is provided for backward compatibility in version upgrade); 5: Exist the boot menu and reboot the VG 31-08. Step 2: Enter 1 to reload the extended segment of Boot ROM, or enter 3 to boot from the Boot ROM backed up to the Flash memory.

  • Page 58: Running Tftp Server

    H3C VG 31-08 Voice Gateway Chapter 5 Software Maintenance Step 2: Connect the console port of the VG 31-08 to an external console terminal (it can be an external PC connected to the Ethernet interface), and configure HyperTerminal with reference to section 4.1.1 II.
  • Page 59 Step 2: Configure TFTP parameters. NETWORK INTERFACE PARAMETERS: Configure the network interface parameters for the VG 31-08, including the port to be used, its IP address and the subnet mask. Do you want a LAN interface? [N] y This board's LAN IP address? [169.254.10.10]10.110.10.10...
  • Page 60 LAN0. The IP addresses of the PC network interface and the LAN port of the VG 31-08 must reside in the same network segment. Step 3: Confirm parameter settings. After you enter the last parameter, the system displays the...

  • Page 61: Downloading The Application Program

    Installation Manual H3C VG 31-08 Voice Gateway Chapter 5 Software Maintenance External Clock Rate 50 Mhz Serial channels will use a baud rate of 9600 TFTP SERVER PARAMETERS: IP address of the TFTP host is 10.110.10.13 The file to download and start is VG20X.BIN...

  • Page 62: Uploading/Downloading Configuration File And Program Using Ftp

    5.6 Uploading/Downloading Configuration File and Program Using FTP The VG 31-08 can act as an FTP server, providing another way for users to update the configuration file and upgrade the application and Boot ROM program. Any FTP client (local or remote) connected to...

  • Page 63: Figure 5-4 Set Up An Environment For Local Uploading/Downloading Through Ftp

    Figure 5-4 Set up an environment for local uploading/downloading through FTP Step 1: Connect the VG 31-08 to a PC with an Ethernet cable. Step 2: Assign an IP address, 10.110.10.13 for example, to the FE interface on the VG 31-08.

  • Page 64: Configuring The Ftp Service On The Vg 31-08

    Chapter 5 Software Maintenance Figure 5-5 Set up an environment for remot uploading/downloading through FTP Step 1: Connect the PC and the VG 31-08 to the Internet respectively, and make sure that the PC and the VG are accessible to each other.

  • Page 65: Uploading/Downloading Application/Boot Rom Program/Configuration File

    Connected to 10.110.10.13 220 FTP server ready on Voice Gateway at User(10.110.10.13:(none)): Step 2: Log on to the FTP server using the username and password set on the VG 31-08. Input the user User(10.110.10.13:(none)): H3C name 331 Password required for ftp...
  • Page 66 Upon the completion of the uploading, the “ftp>” prompt appears again. Enter dir to view the names and sizes of the uploaded files on the VG 31-08. The configuration file has the same size as that of the original file on the host if the uploading is successful.

  • Page 67: Solutions When The Password Is Lost

    Enter quit to terminate the ftp connection. ftp>quit 5.7 Solutions when the Password is Lost If you have lost the VG 31-08 Boot ROM password or a user password, use one of the following methods: 5.7.1 When a user password is lost I.
  • Page 68 Step 3: Configure a new user password in system view after the VG reboots. [VG] local-user h3c password simple 123 service-type administrator “h3c” is the username, “123” is the new user password, and “administrator” means that it is a super user password. Step 4: Save the new configurations. [VG] save...
  • Page 69 The system displays: Exit and reboot, are you sure?[Y/N]y Press <Y>. The system displays: System is rebooting now... Step 3: Configure a new user password in system view after the VG 31-08 reboots. [VG] local-user h3c password simple 123 service-type 5-24...

  • Page 70: When The Boot Rom Password Is Lost

    It is required to execute the save command to save the new password. 5.7.2 When the Boot ROM Password is Lost Contact your agent if you have lost the Boot ROM password, so that support engineers will help you access the VG 31-08 to set a new password. 5-25...

  • Page 71: Chapter 6 Troubleshooting

    Symptom: The PWR LED is OFF. Solution: Check to make sure that: The power switch on the VG 31-08 is turned on. The power cord is connected correctly. Correct mains supply is used. Caution: Do not hot-swap the power cord. Contact your agent if the PWR LED is still OFF after the above items are confirmed.
  • Page 72 H3C VG 31-08 Voice Gateway Chapter 6 Troubleshooting I. No information on the terminal Symptom: The powered-up VG 31-08 displays nothing on the console terminal. Solution: Step 1: Check whether the power system is operating normally and the console cable is connected correctly.

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