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H3C VG 10-40 Installation Manual

H3C VG 10-40 Installation Manual

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H3C VG 10-40/10-41 Voice Gateway
Installation Manual
Hangzhou Huawei-3Com Technology Co., Ltd
http://www.huawei-3com.com
Manual Version: T2-08043S-20060720-C-1.00

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  • Page 1 H3C VG 10-40/10-41 Voice Gateway Installation Manual Hangzhou Huawei-3Com Technology Co., Ltd http://www.huawei-3com.com Manual Version: T2-08043S-20060720-C-1.00...
  • Page 2 All Rights Reserved No part of this manual may be reproduced or transmitted in any form or by any means without prior written consent of Hangzhou Huawei-3Com Technology Co., Ltd. Trademarks H3C, Aolynk, , IRF, H Care, , Neocean, , TOP...
  • Page 3 About This Manual Related Documentation In addition to this manual, each H3C VG Series Voice Gateways documentation set includes the following: Manual Content It provides guidelines to user H3C VG Series Voice Gateways operations on the H3C VG Operation Manual Series Voice Gateways.
  • Page 4 Chapter Contents Describes the requirements of the VG 10-40/10-41 in installation site, the issues 2 Installation Preparation requiring special concern before and during the installation, as well as the required tools. Tells how to install a VG 3 Installation 10-40/10-41 and connect the power cable and other cables.
  • Page 5 Convention Description Command arguments are in italic. italic Items (keywords or arguments) in square brackets [ ] are optional. Alternative items are grouped in braces and separated by vertical bars. One is { x | y | ... } selected. Optional alternative items are grouped in square brackets and separated by vertical [ x | y | ...
  • Page 6 Symbols III. Convention Description Means reader be extremely careful. Improper operation may cause bodily Warning injury. Means reader be careful. Improper operation may cause data loss or damage Caution to equipment. Note Means a complementary description. Environmental Protection This product has been designed to comply with the requirements on environmental protection.
  • Page 7 Installation Manual H3C VG 10-40/10-41 Voice Gateway Table of Contents Table of Contents Chapter 1 Voice Gateway Overview..........1-1 1.1 Introduction ................1-1 1.2 Hardware Features ............1-2 1.2.1 Appearance .............1-2 1.2.2 System Specifications ..........1-4 1.2.3 LEDs................1-5 1.2.4 Interface Attributes ..........1-6 Chapter 2 Installation Preparation ..........2-1 2.1 General Site Requirements..........2-1...

  • Page 8: Table Of Contents

    Installation Manual H3C VG 10-40/10-41 Voice Gateway Table of Contents 3.5 Connecting the VG to LAN/WAN ........3-5 3.6 Connecting the VG to Telephone........3-7 3.7 Connecting the VG to PBX ..........3-8 3.8 Connecting Power Cord.............3-8 3.9 Verifying Installation ............3-10 Chapter 4 Booting and Configuration .........4-1 4.1 Booting ................4-1...
  • Page 9 Installation Manual H3C VG 10-40/10-41 Voice Gateway Table of Contents...
  • Page 10 Installation Manual H3C VG 10-40/10-41 Voice Gateway List of Figures List of Figures Figure 1-1 VG 10-40 front panel ..........1-2 Figure 1-2 VG 10-40 rear panel ..........1-2 Figure 1-3 VG 10-41 front panel ..........1-3 Figure 1-4 VG 10-41 rear panel ..........1-3 Figure 3-1 Installation flow ............3-1...
  • Page 11 Installation Manual H3C VG 10-40/10-41 Voice Gateway List of Figures Figure 5-5 Set up FTP remote upload/download environments ..................5-19...
  • Page 12 H3C VG 10-40/10-41 Voice Gateway List of Tables List of Tables Table 1-1 System specifications of H3C VG 10-40/10-41 ..1-4 Table 1-2 LED description of VG 10-40/10-41......1-5 Table 1-3 Attributes of the console port ........1-6 Table 1-4 Attributes of FE interface .........1-7 Table 1-5 Attributes of analog telephone interface ....1-8...
  • Page 13 They also support DHCP client. With all these features, VGs are cost-effective. By far, VGs fall into two models, i.e., VG 10-40 and VG 10-41. The VGs are available with Ethernet interfaces for the connection to Wide Area Networks (WANs) and LANs, as well as Foreign eXchange...

  • Page 14: Figure 1-1 Vg 10-40 Front Panel

    (3) PH1 LED (4) PH0 LED (5) LAN LED (6) WAN LED (7) PWR LED Figure 1-1 VG 10-40 front panel (3) (4) (5) (6) (7) (8) (9) (1) PWR input (2) Console port (CON) (3) WAN port (4) LAN port...
  • Page 15 Installation Manual H3C VG 10-40/10-41 Voice Gateway Chapter 1 Voice Gateway Overview II. VG 10-41 ( 1 ) ( 3 ) ( 5 ) ( 7 ) ( 2 ) ( 4 ) ( 6 ) ( 8 ) (1) LINE LED...
  • Page 16 Installation Manual H3C VG 10-40/10-41 Voice Gateway Chapter 1 Voice Gateway Overview 1.2.2 System Specifications Table 1-1 System specifications of H3C VG 10-40/10-41 Item VG 10-40 VG 10-41 One console port One console port Two 10/100 Mbps Two 10/100 Mbps...
  • Page 17 Flash is where the program and configuration files are saved. 1.2.3 LEDs There are seven LEDs on the chassis cover of VG 10-40 and eight on the chassis cover of VG 10-41. The following table introduces these LEDs from left to right:...

  • Page 18: Table 1-3 Attributes Of The Console Port

    ON: Power is supplied to the VG OFF: The VG is powered off 1.2.4 Interface Attributes VG 10-40/VG 10-41 provides one console port, 10/100M Ethernet ports, analog telephone ports, and one analog line port (only on VG 10-41). The following table gives their interface attributes.

  • Page 19: Table 1-4 Attributes Of Fe Interface

    Installation Manual H3C VG 10-40/10-41 Voice Gateway Chapter 1 Voice Gateway Overview Attribute Description Interface RS232 standard 9600 bps to 115200 bps Baud rate 9600 bps (default) Connects with the ASCII terminal Connects with serial interfaces of local PCs and...

  • Page 20: Table 1-5 Attributes Of Analog Telephone Interface

    Installation Manual H3C VG 10-40/10-41 Voice Gateway Chapter 1 Voice Gateway Overview III. Analog telephone interface (PHONE) Table 1-5 Attributes of analog telephone interface Attribute Description Connector RJ-11 Interface number Cable Telephone cable Subscriber-circuit interfaces are compliant with ITU Q.512.

  • Page 21: Table 1-6 Attributes Of Analog Trunk (Line) Interface

    Installation Manual H3C VG 10-40/10-41 Voice Gateway Chapter 1 Voice Gateway Overview IV. Analog trunk (line) interface Table 1-6 Attributes of analog trunk (line) interface Attribute Description Connector RJ-11 Interface number Cable Telephone cable Loop trunk interfaces are compliant with ITU Q.552.
  • Page 22 Chapter 2 Installation Preparation Note: The "VG” that appears throughout this chapter and the subsequent chapters stands for both VG 10-40 and VG 10-41. 2.1 General Site Requirements The VG are intended for indoor use. To ensure the proper working of them and prolong their service life, the installation site should meet the requirements described in the following subsections.

  • Page 23: Table 2-1 Temperature/Humidity Requirements In The Equipment Room

    Installation Manual H3C VG 10-40/10-41 Voice Gateway Chapter 2 Installation Preparation process of the insulation materials, greatly lower the reliability of the VG, and hence significantly shorten its service life. The following table lists the requirements of the VG in temperature and humidity.

  • Page 24: Table 2-3 Harmful Gas Limits In Equipment Room

    Installation Manual H3C VG 10-40/10-41 Voice Gateway Chapter 2 Installation Preparation Besides the dust specifications, the equipment room of the VG should also meet the rigorous requirements for the contents of salt, acid and sulfide. These harmful gases could accelerate the metal erosion and the aging process of some parts.
  • Page 25 Installation Manual H3C VG 10-40/10-41 Voice Gateway Chapter 2 Installation Preparation Maintain adequate temperature and humidity; Wear the ESD-preventive wrist strap and clothes when contacting the circuit board; Place removed circuit board upward ESD-preventive workbench, or into a static shielded bag;...
  • Page 26 Installation Manual H3C VG 10-40/10-41 Voice Gateway Chapter 2 Installation Preparation Do not connect the working ground of the VG and the grounding device of the power equipment or the lightning protection ground of the building to the same grounding body.
  • Page 27 Installation Manual H3C VG 10-40/10-41 Voice Gateway Chapter 2 Installation Preparation Make sure that the workbench has a good ventilation system; Make sure that the workbench is stable enough and can support the weight of the VG and the installation accessories;...
  • Page 28 Installation Manual H3C VG 10-40/10-41 Voice Gateway Chapter 2 Installation Preparation 2.3 Installation Tools and Meters and Equipment I. Required tool ESD-preventive wrist strap II. Cable Grounding wire, power cord and power supply unit Console cable Ethernet cable Telephone cable III.

  • Page 29: Figure 3-1 Installation Flow

    Installation Manual H3C VG 10-40/10-41 Voice Gateway Chapter 3 Installation Chapter 3 Installation 3.1 Installation Flow Start Start Mount the VG Mount the VG to the desired location to the desired location Connect the groundi n g wire Connect the groundi n g wire...
  • Page 30 Installation Manual H3C VG 10-40/10-41 Voice Gateway Chapter 3 Installation Mount it on a vertical surface. 3.2.1 Installing the VG on a Workbench In normal circumstances, you can place the VG simply on a clean and flat workbench. The operations are very simple, but still, you should note the following: Make sure that the workbench is flat and stable.

  • Page 31: Figure 3-2 Bottom Of The Vg

    Installation Manual H3C VG 10-40/10-41 Voice Gateway Chapter 3 Installation Step 1: Install the four pan-head screws on a wall or other flat vertical surface in consistency with the locations of the four brackets at the bottom of the VG shown in the following figure, ensuring that the screw heads protrude 6.0mm from the wall surface (or other vertical...
  • Page 32 Installation Manual H3C VG 10-40/10-41 Voice Gateway Chapter 3 Installation The AC input end of the VG is connected to an AC noise filter whose neutral point is connected to the chassis directly, that is protection ground (PGND, the so-called chassis ground). PGND must...

  • Page 33: Connecting The Vg To Lan/Wan

    Installation Manual H3C VG 10-40/10-41 Voice Gateway Chapt er 3 Installation Figure 3-3 Console cable assembly III. Connecting the console cable When configuring the VG through a console terminal, follow these steps to connect the console cable: Step 1: Select a console terminal.

  • Page 34: Figure 3-4 Ethernet Cable Assembly

    Installation Manual H3C VG 10-40/10-41 Voice Gateway Chapter 3 Installation II. Ethernet cable 100BASE-TX Ethernet interface is usually connected to an Ethernet via a category-5 twisted pair, as shown in the following figure: Figure 3-4 Ethernet cable assembly Ethernet cables fall into straight-through cables and crossover cables for the connection to the network devices, such as HUB, LAN Switch, and router.

  • Page 35: Connecting The Vg To Telephone

    PHONE port of the VG and the other end to the telephone. Note: VG 10-40 and VG 10-41 do not support pulse-dial, so you must set the connected telephones to the DTMF mode. Otherwise, you will be unable to get through.

  • Page 36: Connecting The Vg To Pbx

    Installation Manual H3C VG 10-40/10-41 Voice Gateway Chapter 3 Installation 3.7 Connecting the VG to PBX VG 10-41 provides an analog trunk port (LINE port), i.e., FXO port for the connection to a PBX. You can make the connection simply by connecting one end of the telephone cable to the LINE port of the VG and the other end to the PBX.
  • Page 37 Installation Manual H3C VG 10-40/10-41 Voice Gateway Chapter 3 Installation II. Recommended power outlet You are recommended to use a single-phase three-wire power outlet with neutral point. The neutral point of the outlet should be grounded reliably. Normally, the neutral point of the power supply system in a building was buried in the ground during the construction and cabling.

  • Page 38: Verifying Installation

    Installation Manual H3C VG 10-40/10-41 Voice Gateway Chapter 3 Installation 3.9 Verifying Installation You are recommended to verify the installation whenever you want to power on the VG during the installation, making sure that: Enough clearance has been reserved around the VG for adequate ventilation and the workbench is stable enough.

  • Page 39: Chapter 4 Booting And Configuration

    Installation Manual H3C VG 10-40/10-41 Voice Gateway Chapter 4 Booting and Configuration Chapter 4 Booting and Configuration 4.1 Booting 4.1.1 Setting up Configuration Environments I. Connecting the VG to console terminal As shown in Figure 4-1, connect the RJ-45 connector of the console cable to the console port on the VG, and DB25 or DB9 connector to the serial port on a PC.

  • Page 40: Figure 4-2 New Connection

    Installation Manual H3C VG 10-40/10-41 Voice Gateway Chapter 4 Booting and Configuration Figure 4-2 New connection Step 2: Set the terminal parameters. Parameters of the HyperTerminal of Windows98 are set as follows: Select a connection port. Choose the serial port to be connected in the Connect Using field, as shown in Figure 4-3.

  • Page 41: Figure 4-3 Set The Connection Port In The Local Configuration

    Installation Manual H3C VG 10-40/10-41 Voice Gatewa y Chapter 4 Booting and Configuration Figure 4-3 Set the connection port in the local configuration Set the serial interface parameters. As shown in Figure 4-4, in the properties dialog box of the serial interface, set baud rate to 9600, data bits to 8, parity to none, stop bits to 1 and flow control to none, and click the <OK>...

  • Page 42: Figure 4-4 Set Serial Interface Parameters

    Installation Manual H3C VG 10-40/10-41 Voice Gateway Chapter 4 Booting and Configuration Figure 4-4 Set serial interface parameters Set HyperTerminal properties. Select [Properties/Settings] in the HyperTerminal for accessing the properties setting window shown in Figure 4-5. Choose [VT100] or [Auto detect] for emulation, press <OK>...

  • Page 43: Powering On The Vg

    Installation Manual H3C VG 10-40/10-41 Voice Gateway Chapter 4 Booting and Configuration Figure 4-5 Set terminal type 4.1.2 Powering on the VG I. Checking before power-on Before powering on the VG, check that: Both the power cord and the grounding wire are correctly connected.
  • Page 44 Installation Manual H3C VG 10-40/10-41 Voice Gateway Chapter 4 Booting and Configuration Warning: Locate the emergency power-off switch in the room where you are working before powering on the VG. Then, if an electrical accident occurs, you can quickly shut the power OFF.

  • Page 45: Startup Process

    Installation Manual H3C VG 10-40/10-41 Voice Gateway Chapter 4 Booting and Configuration 4.1.3 Startup Process I. Booting After the startup of the VG, Boot ROM program will first be run and the following system information will be displayed on the terminal...
  • Page 46 Installation Manual H3C VG 10-40/10-41 Voice Gateway Chapter 4 Booting and Configuration Bootrom Version is V1.04 Press Ctrl-B to enter Boot Menu Please input Boot ROM password: Press <Ctrl+B> as prompted and the system will access the Boot Menu. Otherwise, the system will start the program decompression process.

  • Page 47: Configuration Fundamentals

    Installation Manual H3C VG 10-40/10-41 Voice Gateway Chapter 4 Booting and Configuration 4.2 Configuration Fundamentals 4.2.1 Basic Configuration Steps Following are the basic steps that you should follow in general circumstances. Step 1: Before configuring the VG, you should make the networking requirements clear, including networking purpose, role of the VG in the network.

  • Page 48: Features Of Web Configuration Approach

    Installation Manual H3C VG 10-40/10-41 Voice Gateway Chapter 4 Booting and Configuration provides various commands for configuring and managing the VG. The CLI allows: Local configuration through the console port; Local or remote configuration through Telnet as well as directly accessing and managing other VGs by using the telnet command;...
  • Page 49 Installation Manual H3C VG 10-40/10-41 Voice Gateway Chapter 4 Booting and Configuration Supports the configuration of basic functional parameters of the system (such as Ethernet interface configuration, static route configuration, etc.); Supports the configuration of basic functional parameters of the voice features;...

  • Page 50: Chapter 5 Software Maintenance

    This section introduces the Boot Menu that is used during the VG software maintenance. Build up a configuration environment according to “Figure 4-1 Setting up Configuration Environments”, and then boot the VG. *********************************************** * H3C Voice Gateway Bootrom, Version 1.04 * *********************************************** Copyright(c) 2004-2006 Hangzhou Huawei-3Com Tech. Co., Ltd. Creation date : Jan 7 2006, 11:59:55.
  • Page 51 Installation Manual H3C VG 10-40/10-41 Voice Gateway Chapter 5 Software Maintenance bytes SDRAM 8192k bytes Flash Memory Hardware Version is MTR 2.0 CPLD Version is CPLD 1.0 Bootrom Version is 1.04 Press Ctrl-B to enter Boot Menu Please input Boot ROM password: Press <Ctrl+B>...

  • Page 52: Upgrading Application And Boot Rom Programs Via Xmodem

    Installation Manual H3C VG 10-40/10-41 Voice Gateway Chapter 5 Software Maintenance Clear configuration Start up and ignore configuration Bootrom Operation Menu Do not check the version of the software Exit and reboot Enter your choice(1-7): Note that the option <6> can be selected if backward compatibility is desired.
  • Page 53 Installation Manual H3C VG 10-40/10-41 Voice Gateway Chapter 5 Software Maintenance I. Upgrading application program Step 1: Access the Boot Menu (refer to section5.1 Boot Menu”), press <1> to select the XModem protocol for downloading the application program. The following downloading speeds are available for the VG.

  • Page 54: Figure 5-1 Send File Dialog Box

    Installation Manual H3C VG 10-40/10-41 Voice Gateway Chapter 5 Software Maintenance Downloading ... CCCCC Note: After the baud rate at the console terminal is set, the new setting can become valid only if the terminal emulation program is disconnected and reconnected for at least once.

  • Page 55: Figure 5-2 Send File Interface

    Installation Manual H3C VG 10-40/10-41 Voice Gateway Chapt er 5 Software Maintenance Figure 5-2 Send file interface Step 6: After completing the download, the system begins writing to Flash (Flash memory), and then displays the following information in the terminal interface, indicating the completion of the download: Download completed.
  • Page 56 Installation Manual H3C VG 10-40/10-41 Voice Gateway Chapter 5 Software Maintenance II. Full Boot ROM upgrading program The Boot ROM program includes a basic segment and extended segment. The full Boot ROM upgrading program provided for the user includes both the basic segment and the extended segment, while the extended segment upgrade program only includes the extended segment of the Boot ROM program.
  • Page 57 Installation Manual H3C VG 10-40/10-41 Voice Gateway Chapter 5 Software Maintenance 4: Do not check the version of the extended segment of Boot ROM (this option is provided for backward compatibility in version upgrade); 5: Exit from the Boot menu and restart the VG.

  • Page 58: Backing Up And Restoring The Extended Segment Of Boot Rom Program

    Installation Manual H3C VG 10-40/10-41 Voice Gateway Chapter 5 Software Maintenance Step 2: Select <2> in the Boot ROM operation sub-menu to upgrade the extended segment of Boot ROM program via XModem. The VG provides you with several speeds. The subsequent operation steps are the same as those described in “Section 5.2 I.
  • Page 59 Installation Manual H3C VG 10-40/10-41 Voice Gateway Chapter 5 Software Maintenance Backuping Boot ROM program to FLASH successed! Step 3: When the sub-menu appears again, select <5> to exit and restart the VG. II. Restoring the extended segment of Boot ROM program...
  • Page 60 Installation Manual H3C VG 10-40/10-41 Voice Gateway Chapter 5 Software Maintenance extended segment program or restore the program previously backed Follow these steps: Step 1: Press < Ctrl+D> to enter the Boot ROM menu. When the VG system boots, the system prompts “Voice Gateway starts booting ...”.

  • Page 61: Upgrading The Application Program Via Tftp

    Installation Manual H3C VG 10-40/10-41 Voice Gateway Chapter 5 Software Maintenance 5: Exit from the Boot menu and restart the VG. Step 2: Select <1> to reload the extended segment of Boot ROM, or select <3> to boot from the Boot ROM backed up in the Flash memory.
  • Page 62 The VG does not provide the TFTP Server program, and you should purchase it elsewhere and install it by yourself. Step 4: Copy the new application files into a directory, C:\H3C for example. Step 5: Configure an IP address for the FE port on the PC, and assume that the address is 10.110.10.10.
  • Page 63 Installation Manual H3C VG 10-40/10-41 Voice Gateway Chapter 5 Software Maintenance Step 2: Configure TFTP parameters. NETWORK INTERFACE PARAMETERS: Configure the network interface parameters for the VG, including the port to be used, its IP address, subnet mask, and so on.
  • Page 64 Installation Manual H3C VG 10-40/10-41 Voice Gateway Chapter 5 Software Maintenance Note: The IP address in “IP address of the TFTP server ? [10.110.10.10]” must be the IP address of the PC connected to the Fast Ethernet port of the VG.
  • Page 65 Installation Manual H3C VG 10-40/10-41 Voice Gateway Chapter 5 Software Maintenance After board is reset, start-up code will wait 5 seconds ------------------------------------------------------- -------- (M)odify any of this or (C)ontinue? [M]C Press <C> to make confirmation. IV. Accessing the Boot Menu Step 1: Boot the system normally, and access the Boot Menu.

  • Page 66: Uploading/Downloading Configuration Files/Program Via Ftp

    Press <Enter> and the system will reboot. 5.6 Uploading/Downloading Configuration Files/Program via FTP The VG 10-40 and VG 10-41 support the FTP Server function, which gives another approach in updating the configuration file and upgrading the application file and Boot ROM program. Any FTP Client (including local and remote users) connected to the VG can perform the operations.
  • Page 67 10.110.10.10 10.110.10.10 Figure 5-4 Build up FTP local upload/download environment Step 1: Connect the VG 10-40/10-41 to a PC using an Ethernet cable. Step 2: Assign an IP address, 10.110.10.13 for example, to the Fast Ethernet port of the VG 10-40/10-41.
  • Page 68 Figure 5-5 Set up FTP remote upload/download environment Step 1: Connect the PC and the VG10-40/10-41 to the Internet respectively, and make sure that the PC and the VG 10-40/10-41 are accessible to each other. Step 2: Copy the application, Boot ROM program, or configuration file to a directory, “C:\version”...
  • Page 69 [VG] ftp-server enable Upon the completion of these operations, the FTP service has been enabled on the VG 10-40/10-41, and any the FTP client program can use the username and password to log on to the FTP server. III. Uploading/Downloading applications/Boot ROM...
  • Page 70 Note: By default, the file name of the application of the VG 10-40/10-41 is "system”, the file name of the configuration file is “config”, and the file name of the extended segment of the Boot ROM program is “bootrom”, and the file name of the full Boot ROM program is “bootromfull”.

  • Page 71: Recovering A Lost Password

    Installation Manual H3C VG 10-40/10-41 Voice Gateway Chapter 5 Software Maintenance ftp> get ←Key in get to perform download remote file ←Input file name application/Boot ROM program/configuration file on the VG local file ←Input file name application/Boot ROM program/configuration file to be...
  • Page 72 Step 3: Configure a new user password in system view after the VG is rebooted. [VG] local-user h3c password simple 123 service-type administrator “h3c” represents the user name, “123” represents the new user password, and “administrator” represents that the new user is a super user. [VG] save...
  • Page 73 Exit and reboot, are you sure?[Y/N]y Press <Y>. When the following information appears, the system starts rebooting. System is rebooting now... Step 3: Set a new password in system view after the system reboots. [VG] local-user h3c password simple 123 service-type 5-24...
  • Page 74 H3C VG 10-40/10-41 Voice Gateway Chapter 5 Software Maintenance administrator Where, “h3c” is the user name, “123” is the new password, and “administrator” represents that password is a super user password. Tip: After the restart, the system runs as per the initial default configuration, though the original configuration file is still in the Flash memory.

  • Page 75: Chapter 6 Troubleshooting

    Installation Manual H3C VG 10-40/10-41 Voice Gateway Chapter 6 Troubleshooting Chapter 6 Troubleshooting 6.1 Power System Symptoms: The PWR LED cannot light. Troubleshooting: Please check that: The power switch of the VG is turned on. The power cord of the VG is correctly connected.
  • Page 76 Installation Manual H3C VG 10-40/10-41 Voice Gateway Chapter 6 Troubleshooting I. Nothing being displayed on the terminal Symptoms: After the POST of the VG, nothing is displayed on the console terminal. Troubleshooting: Step 1: Check that: The power system is correctly working.

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