Provision ISR IP Series User Manual page 70

Page 65
7 Q & A
1. Q: How to find my password if I forget it?
A：The default username is "admin" and the default password is "123456".
If you have changed the password and you can't remember it, press and hold the
physical reset button on the camera (If available) or use the IP Manager to reset the
camera to factory default as follows:
A. Open the IP Manager and locate the required camera.
B. Click on the camera line in the IP manager.
C. Input the MAC address of the camera into the restore window (The MAC address
of the camera will appear in the op part of it:
D. Click on "Restore", and wait for the message "Device restored successfully"
E. Disconnect the camera from power and reconnect it within 30 seconds.
F. The camera will boot up in factory default.
Default IP: 192.168.226.201
User name: admin
Password: 123456
2. Q：The IPC fails to connect devices through IE browser, why?
A: Network cable is not connected well. Please check the connection and make sure it is
connected securely to the camera.
B: IP was not assigned to an IP.
C: Web port number has been revised: contact an administrator or use the IP manager
to get the correct port number.
D: If none of the above worked, recover the IPC's default setting by using the physical
reset button on the camera (Press and hold if available) or using the IP Manager to reset
the camera to factory default.
Note: Default IP: 192.168.226.201，mask number: 255.255.255.0
3. Q：IP tool cannot search for devices, why?
A： It may be caused by the anti-virus/firewall software on your computer. Please disable
it and try to search device again.
IP CAMERA USER MANUAL