Provision ISR IP series User Manual
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Provision ISR IP series User Manual

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  • Page 2: User Manual

    PROVISION-ISR Conventional NVR User Manual For H.264 4-channel network video recorder All rights reserved...
  • Page 3 CAUTION  Read this user manual carefully and use the device correctly and safely.  NVR warranty requires an intact serial number located on the bottom of the NVR and a valid invoice or receipt with the date of purchase. ...

  • Page 4: Table Of Contents

    Contents Introduction ..........................7 1.1 NVR Introduction ......................7 1.2 Main Features ........................ 7 Hardware Installation ........................9 2.1 Hard Drive Installation ....................9 2.2 Front Panel Descriptions ....................10 2.3 Remote Controller ....................... 13 2.4 Control with Mouse ..................... 14 2.4.1 Connect Mouse ........................
  • Page 5 5.5.3 Other Alarm ......................... 32 5.5.4 Alarm Out ..........................32 5.6 Network Configuration ....................33 5.6.1 Network ..........................33 5.6.2 Sub-stream ........................... 34 5.6.3 Email ............................ 34 5.6.4 Server ........................... 35 5.6.5 NAT ............................35 5.6.6 Other Settings ........................36 5.7 User Management Configuration ................
  • Page 6 8.4 Remote Preview......................51 8.5 Remote Playback & Backup ..................53 8.5.1 Remote Playback ........................53 8.5.2 Remote Backup ........................56 8.6 Remote System Configuration ..................56 8.7 Tools ..........................57 8.8 Remote Information ....................57 8.9 By Devices with iOS ..................... 58 8.10 By Devices with Android OS ..................

  • Page 7: Introduction

    Introduction NVR Introduction This is a standard real-time 3MP/1080P/720P (Depends on model) high resolution NVR, which adopts the most advanced SOC technique to ensure high definition recording in each channel and realize outstanding robustness of the system. All of these features allow a range of security requirements for home, financial, commerce, enterprise, transportation and government usage.
  • Page 8 NETWORK  Support TCP/IP, DHCP, PPPoE, DDNS protocol  Support all common browsers (IE, Chrome, Safari, Firefox) for remote view  Support setup client connection amount  Support dual stream. Network stream is adjustable independently to fit the network bandwidth and environment.

  • Page 9: Hardware Installation

    Hardware Installation Check the unit and the accessories after getting the device. Please don’t power up the unit until the physical installation is complete. Hard Drive Installation Notice: 1. This series supports one SATA hard drive. Please use the hard drive the manufacturers recommend specially for security and safe field.

  • Page 10: Front Panel Descriptions

    Front Panel Descriptions Notice: The front panel descriptions are only for reference; please make the object as the standard. Small 1U Case Front panel description: Type Item Name Description Work state Power Power indicator, when connection , the light is blue indicator When HDD is writing and reading , the light is blue When access to network , the light is blue...
  • Page 11 1U Case Type Item Name Description Power Power indicator, when connection , the light is blue When HDD is writing and reading , the light is blue Work state When access to network , the light is blue indicator Backup When backup files and data, the light is blue Play When playing video, the light is blue...
  • Page 12 2U Case Item Power Button Soft switch off to stop firmware running. Do it before power off. DVD button Press this button, user can place the DVD to do backup. Keys 0-9 Input number 1-9 or choose camera (0/—) 1. Represents channel number. 2.

  • Page 13: Remote Controller

    Remote Controller It uses two AAA size batteries.  Open the battery cover of the Remote Controller.  Place batteries. Please take care of the polarity (+ and -).  Replace the battery cover. Button Function Manually start/stop record (manual mode). Search Open the search menu.

  • Page 14: Control With Mouse

    Control with Mouse 2.4.1 Connect Mouse It supports USB mouse through the ports on the rear panel. If mouse is not detected or doesn't work, check below steps: 1. Make sure the mouse is plugged in the USB mouse port. 2.

  • Page 15: Basic Function Instruction

    Basic Function Instruction Startup and Shutdown Please make sure all the connections are done properly before you power on the unit. Proper startup and shutdown are crucial to expanding the life of your NVR. 3.1.1 Startup Step 1: Connect with the source power. Step 2: The device will boot and the power LED would turn blue.

  • Page 16: Login

    Login You can login or log off the NVR system. Once logged off you cannot do any other operation except changing the multi-screen display. Fig 3-1 Login Notice: The default user name and password is “admin” and 123456”. For complete operational steps for changing password, adding or deleting user please refer to section 5.7 User management Configuration.

  • Page 17: Live Playback

    Live Playback Click Play button to playback the record. Refer to Figure 3-3. You can do complete operation by clicking the buttons on screen. Fig 3-3 Live Playback...

  • Page 18: Adding Ip Cameras

    Adding IP Cameras This chapter mainly introduces how to connect multiple IP cameras through NVR. Once you finish adding IP cameras, you can see the live images through the monitor of the NVR. To add IP cameras via LAN: Step 1: Please enter MenuIP Camera tab. Refer to Fig 4-1. Click “Search” button to search the devices in the same network.
  • Page 19 Fig 4-3 Add Device To add IP cameras via WAN: Step 1: Please enter MenuIP Camera tab. Refer to Fig 4-1. Step 2: Click “Add” button to pop up a window similar to Fig 4-3. You need to check “Enable” box, select channel, manufacturer and product model and manually input IP address, server port, username and password of this device.

  • Page 20: Main Menu Setup Guide

    Main Menu Setup Guide Click right mouse or press Exit/Fn button on the front panel to display the main menu toolbar on the bottom of the screen. Refer to Fig 5-1: Fig 5-1 Main Menu Toolbar Click the icon beside the screen mode to display a channel select dialog. Screen Mode: You can choose a screen display mode to show the live images.

  • Page 21: Basic Configuration

    System Setup Basic configuration Basic configuration includes three sub menus: system, date & time and DST. 5.1.1 System Step 1: Enter into MenuSetupBasicSystem. Refer to Fig 5-3: Fig 5-3 Basic Configuration-Basic Step 2: In this interface you can set up the device name, device ID, video format, max network user, VGA resolution and language.

  • Page 22: Date & Time

    Language: To set up the menu language. Note: After changing the language and video output, the device needs to login again. Logout After (Minutes): You can set up the screen interval time (30s, 60s, 180s, 300s). If there is no any operation within the setting period, the device will auto logout and return to the login interface.

  • Page 23: Live Configuration

    Live Configuration Live configuration includes three submenus: live, main monitor and mask. 5.2.1 Live In this interface, you can set up camera name. To set up camera name: Step 1: Enter into MenuSetupLive. Refer to Fig 5-6: Fig 5-6 Live ConfigurationLive Step 2: A software keyboard will pop up by clicking camera name area.

  • Page 24: Main Monitor

    5.2.2 Main Monitor The main monitor settings allow you to set camera sequence in live display mode. Operate the following steps to set main monitor: Step 1: Enter into MenuSetupLive Main Monitor interface. Refer to Fig 5-7: Step 2: Select display mode and channel. Step 3: Select dwell time.

  • Page 25: Record Configuration

    Step 5: Click Apply button to save the setting. To delete mask area Step 1: Click Setting button in the mask interface. Step 2: Select a certain masked area and double click to delete that masked area. Step 3: Then click Apply button to save the setting. Fig 5-9 Setting Mask Area Record Configuration Record configuration includes six sub menus: enable, record bit rate, time, recycle record, stamp and snap.

  • Page 26: Record Bitrate

    5.3.2 Record Bitrate Step 1: Enter into MenuSetupRecord Record Bitrate. Refer to Fig 5-11: Step 2: Set up rate, resolution, quality, encode and max bit stream. Step 3: Select “All” to set the same settings for all channels. Step 4: Click “Apply” button to save the setting. Fig 5-11 Record Configuration-Record Bitrate Parameter Meaning...

  • Page 27: Stamp

    Pre-alarm Record Time: Set the time in seconds to pre-record before the actual recording begins. Post-alarm Record Time: Set the time in seconds to post-record after the actual recording has finished, five options: 10s, 15s, 20s, 30s, 60s, 120s, 180s and 300s. Expire Time: Set the expiration time for recorded video.

  • Page 28: Snap

    5.3.6 Snap In this interface, user can set up resolution, quality, snap interval, snap number. Schedule Configuration Schedule configuration includes three sub menus: schedule, motion and sensor. 5.4.1 Schedule This tab allows defining schedule for normal recording for seven days of a week, 24 hours of a day. Every row denotes an hourly timeline for a day.

  • Page 29: Motion Schedule

    5.4.2 Motion Schedule This tab allows setting schedule for motion based recording. The setting steps are as follows: Step 1: Enter into MenuSetupSchedule Motion tab. Step 2: The setup steps for schedule for motion based recording are similar to normal schedule setup. You can refer to 5.4.1 Schedule for details.
  • Page 30 Step 5: Enter into Alarm Handling tab. Refer to Fig 5-17. Select hold time and then click “Setting” button to pop up a dialog box as shown in Fig 5-18. Fig 5-17 Alarm Configuration-Sensor-Alarm Handling Step 6: Enter into alarm tab to select the options to handle alarm. Fig 5-18 Alarm Handling-Trigger Buzzer: If selected, the local buzzer would be activated on an alarm.

  • Page 31: Motion Alarm

    5.5.2 Motion Alarm Motion includes two sub menus: motion and schedule. The steps to set motion alarm are as follows: Step 1: Enter into MenuSetupAlarm MotionMotion tab. Refer to Fig 5-19: Step 2: Enable motion alarm, set alarm hold time which refers to the time till which the system will wait for further detection of motion.

  • Page 32: Other Alarm

    Note: Prior to setting motion detection field it is recommended that you click icon to clear the existing field and set afresh. Step 6: Select “All” to set the same settings for all channels. Step 7: Click “Apply” button to save the setting. Step 8: Enter into Schedule tab.

  • Page 33: Network Configuration

    Fig 5-22 System Configuration-Alarm Out Step 2: Input relay name and select hold time. Step 3: Enter into Schedule tab. This will go into schedule setup interface. The setting steps for schedule for alarm out are similar to normal schedule setup (see Chapter 5.4.1 for details). This step is very important for alarm out.

  • Page 34: Sub-Stream

    http://192.168.0.25 you should input the following IP address: http://192.168.0.25:82 into IE browser. Step 3: Set server port. The default server port is 6036. Step 4: Connect internet. There are three ways to connect internet.  If you have a DHCP server running and would like your NVR to automatically obtain an IP address and other network settings, check the checkbox beside "Obtain an IP address automatically".

  • Page 35: Server

    Step 2: Set SMTP Server and port. SMTP Server/Port: The name and port number of SMTP server. You can set up SSL check (such as Gmail) according to actual needs. Step 3: Set sender’s address and password. Step 4: Set receiver’s email address and click “Test” button to test the validity of the mailbox. 5.6.4 Server This function is mainly used for connecting ECMS/NVMS.

  • Page 36: Other Settings

    Note: DDNS is used to register for a hostname with DDNS username and password. Provision ISR now allows you to use our mint DDNS server in order to create a virtual address for your DVR on the internet. Each account can create up to 35 different addresses using your preferred domain name address instead of using IP addresses.
  • Page 37 2) Fill in the registration form, then click "Submit" Fill in the host name you want to apply for and press "Request Domain" (for example "home") If there is no problem with the domain registration you will see the following message: “Your domain was successfully created.”...

  • Page 38: User Management Configuration

    On the DVR Under Main menu => Settings => “Config” => “Network” set the correct DNS servers; For example take a look at the correct settings on the figure below; the router's IP address is 10.0.0.138, the e-mail account registered is bob@gmail.com, and the host domain registered is "home.provision-isr-dns.com". As shown on figure above: Check the “DDNS”...
  • Page 39 Fig 5-28 Add-General Step 3: In General tab, input username, password and select user type. You can also check “Binding PC MAC Address” and input this address. Step 4: Click “OK” to save the setting. Note: When the default value of binding PC MAC Address is 0, the user is not bound with the specified computer.

  • Page 40: Advanced

    To change user password Step 1: Enter into MenuSetupUsers interface. Step 2: Select the added user you want to change its password and then click “Change Password” button. Advanced Advanced configuration includes three submenus: reset, import/export and Block/Allow list. 5.8.1 Reset Reset all settings the device will reboot.

  • Page 41: Search, Playback & Backup

    Search, Playback & Backup Search configuration includes four submenus: time search, event search, file management and image. Time Search Step 1: Enter into MenuSearch Time Search. Refer to Fig 6-1: Fig 6-1 Search Configuration-Time Search Step 2: Select date and channels on the right hand side and press the ‘Search’ button. A date with highlighted borderline indicates presence of data.

  • Page 42: File Management

    Fig 6-2 Search Configuration-Event Search File Management Step 1: Enter into MenuSearchFile Management interface. Refer to Fig 6-3: Fig 6-3 Search Configuration-File Management Step 2: Select date and channels. The date with highlighted borderline indicates presence of data. Step 3: Click Search button to display the searched files in the file list box. Step 4: Use “All”...

  • Page 43: Search By Image

    Search by Image Step 1: Enter into Menu  Search  Image tab. Step 2: Select data and channels on the right hand side. Step 3: Press “Search” button to search for a recorded image. Step 4: Once an alarm image has been identified, the user can double click the image to play recording. Fig 6-4 Search Configuration-Image Backup This unit supports backup by built-in SATA DVD Writer with USB Flash.
  • Page 44 Step 4: In the backup information interface, you can check the relevant information of backup files, storage type, save file type, etc. Then click Start button to start backup. Note: If the backup files are saved in DVR format, please check backup player. Only this player can play these files in DVR format.

  • Page 45: Manage Nvr

    Manage NVR Check System Information Check system information includes five submenus: system, event, log, network and online user. 7.1.1 System Information In this interface, user can check the hardware version, MCU version, kernel version, device ID, etc. 7.1.2 Event Information In this tab, you can search for events like motion, sensor and video loss.

  • Page 46: Qrcode

    7.1.7 QRCODE User can quickly access the mobile client by scanning QRCODE. Go to Main menu→Information→QRCODE tab. In this interface, you can scan the QRCODE through the mobile phone. Refer to Fig 6-2: Fig 6-2 Information Configuration-QRCODE Manual Alarm In this interface, user can trigger a manual alarm. Disk Management Format the disk Step1: Enter into disk management tab.

  • Page 47: Remote Surveillance

    Remote Surveillance 8.1 IE Remote Surveillance by NAT 8.1.1 NAT Settings ① The DVR shall be powered on and connected to the network. ② Go to Main MenuSetupNetworkNetwork. You can obtain the IP address, Subnet Mask and Gateway automatically. You can also manually input them according to the actual network situation.

  • Page 48: Ie Remote Surveillance

    IE Remote Surveillance In order to view the NVR from a network it must be connected to a LAN/WAN or internet. The network setup should be done accordingly. Please refer to 5.6 Network Setup. This NVR supports IE browser, on Windows XP and Vista platform.

  • Page 49: Remote Surveillance Through Apple Pc

    Remote Surveillance through Apple PC Note: Because the current plug-in version of client end just only supports 32-bit mode, so the safari browser shall start 32-bit mode. If the browser is the earlier MACOS version, the default setting is 32-bit mode and the setting can be skipped. The Setting steps are as follows: First: Right click safari icon and select “Show in Finder”.
  • Page 50 Step 2: Enter into Network interface and then click “Ethernet Connected” to check the internet connection of Apple PC. Step 3: After acquiring the IP address, Subnet Mask and so on, please enter into the NVR’s Main MenuSetupNetwork interface to manually input IP address, Subnet Mask and Gateway according to the configuration of PC.

  • Page 51: On Wan

    Input the name and password of Apple PC and then click “OK” to install this Active X control. Step 6: After finishing installing the Active X control, please quit from the Safari browser. Right click Safari icon on the desktop and select “Quit” button to quit the browser. Then restart Safari browser. Input the IP address and http port to enter the login interface of NVR.
  • Page 52 Screen display mode: Snap pictures The system will automatically capture pictures and save those pictures in the computer by clicking “Snap” icon, User should set up the path for those pictures in the ConfigurationLocal configuration. Color adjustment: Drag the slide bar to adjust Brightness, Contrast, Hue, and Saturation. Click Default to reset them to original value.

  • Page 53: Remote Playback & Backup

    Select and do auto cruise Track Auto scan Wiper button Light button Right-Key Menu Click the right mouse on the live interface to display a pull-down menu as below. Stream: The NVR supports master stream and sub stream. Master stream has higher frame rate, max 25fps (PAL)/30fps (NTSC) for every channel, but it needs higher network bandwidth;...
  • Page 54 By Time Search: Step1: Enter into SearchTime search. Refer to Fig 8-4: Fig 8-4 Time Search Interface Step2: The highlight date in the area② indicates recorded data. Select the date in the area ② and record channels in area③. Step3: Click “Search” button. The record data will be displayed in the data information list box. Step 4: Set the Start time and display mode in the area①...
  • Page 55 By Event Search: Step1: Enter into SearchEvent Search. Refer to Fig 8-6: Fig 8-6 Event Search Interface Step 2: Click the highlight date and select record channels. Step 3: Checkmark the event type: motion and sensor. Step 4: The events will be displayed in the event list box by clicking Search button. Step 5: Double-click certain item to playback.

  • Page 56: Remote Backup

    8.5.2 Remote Backup Click Backup button to enter into backup interface. Refer to Fig 8-8: Fig 8-8 Remote Backup Interface Step 1: Select channels, set the start and end time and then click “Search” button to display the file information in the file list box Step 2: Select backup files and click “Browse”...

  • Page 57: Tools

    Tools Click on tool’s tab to access DVR management tool. You can trigger alarms manually (If the device supports this feature), view the status of the HDD, change/view the read/write properties, format the HDD remotely and update the NVR remotely using TAR update files. Remote Information The Info tab provides a web based interface to access the general information pertaining to the NVR’s settings.

  • Page 58: By Devices With Ios

    By Devices with iOS Install through iPhone. Step 1: Open App Store software as shown in the figure the left. Step2: Search “Provision Cam” and click “Get” button as shown in the figure on the right. Step 3: Click “Install App” button as shown in the figure on the left.
  • Page 59  "Provision Cam" Instruction 1. Login Step 1: Choose network type. There are two network connection ways: 3G/3G +WIFI, well video quality. This network supports main stream and sub stream. The real-time image will be displayed by using sub stream. 3G-, poor video quality contrast to the above mentioned network.
  • Page 60 ：Favorite channel display button. If you save your favorite channel in the favorite server list, clicking this button will directly play all favorite channels you have saved. ：Snap button. Choose the channel and click this button to capture the channel image. ：Local record button.
  • Page 61  indicates the device is connecting;  indicates the device is not connected. Live Preview Once you access the device, the system will automatically display the screen mode in accordance with the channel number of the device Note: The maximum number of channels which can be connected are nine after login. Click “Screen mode”...
  • Page 62 Fig 2 Fig 3 Fig 4 Fig 5 CMS Function This function makes multi-device managements and preview come true. Step 1: Click to enable CMS function. When this icon turns green, it means this function is enabled. Step 2: Click to choose channel as shown in the right picture.
  • Page 63  Favorite groups of CMS Enable CMS function and enlighten the group to save the favorite groups as shown in the following picture on the right. Then click button to play. Only one favorite group can be collected. ：Color means the channel or group has been collected. Grey means the channel or group isn’t collected.

  • Page 64: By Devices With Android Os

    8.10 By Devices with Android OS Software Installation Step 1: Run “Play Store” (or Google market) program. Step 2: Search “Provision Cam”. Step 3: Press “Install” button. Step 4: Install the software subject to the notes. Once the downloading is done, the software will install automatically Login Menu Step 1: Choose network type.
  • Page 65 Main Menu Live View Snap Record Talk Enable/disa ble audio Hide Playing favorite channel Record Playback: The first picture previous picture Next picture The last picture Zoom in Zoom out Delete Click “Playback” in the main menu interface to enter playback interface. Then choose the channel you want to playback.
  • Page 66 Server List: In the main menu interface, click “Server list” to see the above picture on the left hand. Add Server: Click button to pop up a window as shown in the above picture on the right hand. Enter the name, server, user and password of the device you want to add.

  • Page 67: Appendix A: Faq

    Appendix A: FAQ Q1. The NVR fails to turn on even after connecting to the power, why? a. The power adapter could have gone bad. Please change a new power adapter. b. The power from the adapter may be not enough for operating the NVR. Please use the power adaptor supplied along with the NVR.
  • Page 68 Q7. Mouse does not work. How can I do? a. The mouse should be connected to the USB port at the rear side. b. After connecting the mouse, allow the NVR to detect the mouse for seconds. If not detected, try restarting the NVR.
  • Page 69 initial password is 123456), or you can use the digital keys on the front panel, or the digital keys on the remote controller. Q11: A hard disk is being identified as a new device however it was being used with another NVR of same model.
  • Page 70 Q14. How to play the backup file? Insert your USB device where the backup files are saved in the USB port of PC. If your files are saved in DVR format, you must have already downloaded the backup player box before doing backup. Then double click to open your USB disk to find your backup files and backup player.

  • Page 71: Appendix B: Calculate Recording Capacity

    Appendix B: Calculate Recording Capacity You can calculate the size of hard disk according to the storage time and NVR recording settings. The formula is as follows in full frame rate condition. Used space per hour (MB/h) = Bitrate(kbps) ÷ 8 × 3600 ÷ 1024.

  • Page 72: Notes

    Compatible USB drive after test. Brand Capacity 512MB, 1G, 2GB Netac Kingston Aigo Smatter vider SanDisk Compatible HDD list Brand Capacity Tested Capacities 80G / 160G / 250G / 320G / 1.5T / 2TB / 3TB / 4TB (From version 3.4.3 and higher) Notes:...

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