Chapter 5
Troubleshooting Cisco HSI Alarms
Troubleshooting
To clear the IP link failure alarm, complete the following steps:
Use the rtrv-dest command to assess which PGW 2200 (standby or active) has been lost.
Step 1
Check the network connections, cables, and routers for that system.
Step 2
Use the clr-alm MML command to attempt to clear the alarm.
Step 3
LOW_DISK_SPACE
Description
The disk space is low. This alarm is reported to the management interface and can be obtained with
SNMP. The alarm automatically clears when the disk usage decreases below the alarm limit.
Severity Level and Trap Type
The severity level is major. The trap type is 4.
Cause
The percentage of disk usage is greater than the alarm limit.
Troubleshooting
To obtain more disk space, remove old versions of installed software that are no longer required, or
archive log files from the $GWHOME/var/log directory, for example.
OVERLOAD_LEVEL3
Description
An overload level 3 condition exists. This alarm is reported to the management interface and can be
obtained with SNMP. This alarm automatically clears when the CPU occupancy or the number of active
calls drops below the lower limits set in the overload configuration for level 3.
Severity Level and Trap Type
The severity level is major. The trap type is 4.
OL-4806-01 Rev. A14
Cisco H.323 Signaling Interface User Guide
Troubleshooting
5-9
Need help?
Do you have a question about the Signaling Interface H.323 and is the answer not in the manual?